Best Air Conditioning Service in Albuquerque NM

Helpful, clear, and reassuring the job is going to get done

I had a problem with my hvac system. They guys came out to work on it. While they were starting out we found we had a major plumbing problem. They stopped what they were doing to help me clean up the water that had flooded my basement. They were so kind and helpful! Their kindness was so appreciated. I’ll call them back for sure if I ever need work.

Braden was professional and knowledgeable. He explained everything that needed repair and the cost. He didn't oversell things that didn't need to be done. Elise in the office was polite and informative. Mark responded quickly with quotes and invoices and receipts. I couldn't be more pleased with this company. Everyone was pleasant and friendly. The entire experience was stress free and during a Pandemic. Everyone also wore masks. I highly recommend them.

Tony was our service rep and he was very knowledgeable and explained the issue and resolution in a manner that we were comfortable in proceeding with the fix. Great employee for this company.

Louie installed 2 commercial heaters & 2 water heaters, Excellent response time, Very Professional, thorough work, tons of experience, highly recommend Louie & his Crew, check em out, u won't go wrong!!!

Prompt and courteous. Signed up for the yearly service because of it. Thanks!

Steven Jaramillo the plumber technician at Wagner is good. He took his time and installed my recirculating pump and new water softner system, I am very happy with the results. He did not do a rush job. He's the best he was professional, knowledgeable And listen to my concerns. I will request his services again And anybody reading this should do the same you'll be very happy with the results from Steven.

It was easy to schedule an appointment, and Scott was on time and personable when reviewing our new home's heating and cooling systems. He helped us understand how to maximize efficiency and take good care of our A/C and radient heat. He also allowed me to follow him up on the roof so I could establish a baseline of what was normal for our air conditioning units! Good education and maintenance.

My family and I have been using Donner for over 15 years and haven't had one complaint. Everything has been quality from the customer service to the jobs they have completed.

Extremely unprofessional! My air conditioning went out and I called them twice. They took my information and then said they'd call me. After 24 hours from the second call, I tried calling again and they hung up on me!

After getting several bids on replacing our old propane furnace Custom-Air beat them all easily. Rick and Dave are absolute Pro's with meticulous work and excellent products. They were punctual and it was a pleasure to work with them with their positive attitudes and clearly knowledgeable work. They work extremely well as a team, made sure everything worked correctly, and cleaned up before leaving! Simply the best. Our new Heil Furnace/Ac setup works great right out of the box and is incredibly more efficient. Highly recommended!
9/15/2019 Update
Our new system worked flawlessly all summer! First cool fall day today in the East Mountains and switched over to heat which worked perfectly. Thanks Custom-Air for a job well done!

Worked on serval units for myself and some clients! Quality work and affordable pricing. Thank you guys!

Preston Talbert installed a new water heater for me January 2020. He was on time, professional, and very competent. He completed the job in the estimated amount of time, and came back to conduct the City's virtual inspection. I highly recommend Preston if you want a good job done right.

Would not recommend. Not professional answering the phone. If you just have people waiting on hold you shouldn't have a business. Couldn't even answer my question.