Best Preventative Plumbing Maintenance in Albuquerque NM

We have always found the office staff and service technicians to be highly professional and they go the extra mile to make things happen. We recently had our HVAC system replaced and a whole house tankless water heater installed at the same time. All of installation technicians were friendly, answered questions and worked hard to please. We did not understand why the plumbers struggled to do their part of the installation, saying they lacked parts and tools to complete the work? I called the office to complain when we were told that it might take two more days before we would have hot water?? The project supervisor called back immediately and said we would have hot water before the plumbers left! This was appreciated. All in all, even though the installation was a success, I observed that safe use of ladders wasn’t followed, tools and materials were scattered about and the pvc piping was dirty, scuffed and aesthetically unpleasant in appearance. Also, the metals covers to the heating unit and compressor were just casually laid on the ground. One cover has a dent in it. Finally, the techs vehicles were disorganized and shabby looking. This is our second HVAC install with Wagner in 16 years. I give the whole install job 7 out of 10.

RUDE!! Need a better receptionist.

Stephen, the owner of Plumbing Express, was outstanding! Prompt, friendly, courteous, and did exceptional work. Was able to come in about an hour and went the extra mIle for us. His slogan says it all, You've Tried The Rest, Now Trust the Best. We will be passing the name of this company on to all our friends. Thank you for the opportunity to share. Please give them a call for all your plumbing needs.

Excellent customer service from all everyone in this company. Really happy with the service.

Bodie installed a garbage disposal and performed an excellent job. He advised me to return various parts that were not required saving me money, it was greatly appreciated. He showed up early and finished the installation quickly and well done. Bodie is profesional and personable. We'll definitely keep his name on record for future business.

Moses was great!! He was right in time. And he was very patient and kind and professional. He knows his job extremely well. And he treated me like I was his only customer. He was great!! Need more like him!!

Honest assessment and pricing with clear knowledge. I have hired Rx for two individual jobs, both times have been straight forward experiences with efficient execution. I have finally found a trustworthy plumber.

The woman who called to set up an appointment sounded like she was 12 years old and reading a script, so fake and canned. Then she was rude enough to ask when my spouse and I would be available for an appointment. When did being married come into the equation.? I think that's rude to assume someone's marital status. WFT?

Reckless driver from this company almost caused several car accidents driving down Tramway and Paseo Del Norte on Tuesday at 11:15 am. Swerving in and out of lanes like a madman and leaving inches between themself and the vehicle in front of them while stopped at red lights. Do better

Great business and friendly people that love to help