Best Evaporative Air Conditioners in Albuquerque NM

Always respectful and aware of current needs

We recommend MGP, they installed a central air system for us. In the days after the install there was a bug in the system and we called them on a Friday night and they came over on Saturday to fix it! I have a hard time believing that the customer service at the bigger companies is that good. MGP commits to doing the job well and following through!

Thomas Sanchez arrived on time, was nice, polite, professional, explained everything that needed to be done and the options, his work which was complicated, was done perfectly, he left everything neat and clean, he explained about any warranties, I thought the charges made sense. I would recommend them, and I will use Wagner again, and ask for Thomas if he’s available.

Great cutomer friendly company. Definitely should give them a call.

Mike and his team were excellent! Very professional, thorough and went out of their way to explain everything, and they checked and measured twice before the work began: they moved my 2 new heating/refrigerator cooling systems that were installed a few years back by Thompson Heating and A/C. I specified clearly to have the new units moved in next to the house - which was never done, they were left sticking way out from the house as the original units were huge and more than 2x bigger than the new ones. Mike and his team moved the units close to the house and in the process redid the connecting duct work. Mike thoroughly tested both systems: heat and A/C when the work finished. We had a cold night last night and I had to use the heat on both systems. I immediately noticed that both units did not run as long and more airflow was coming out of the vents. Mike corrected a very sloppy install that was leaking air from the unit bottom frame - which was taped up to prevent air leakage. When Mike finished he found that the unit was not squarely on its base and therefore pushing air into the base frame - which was taped to prevent air leakage. Mike and his team did a fabulous job correcting a very sloppy install by Thompson Heating and A/C. I highly recommend Marathon Mechanical Service! I will always use Mike and his team for all future HVAC work. Thank you Mike and your entire team!

Stefan saved the day when my swamp cooler died on the hottest Dat of the year. He was professional and courteous. I will certainly use them in the future.

Michael was very professional he was able to find the problem with the controller of my swamp cooler . I was a little disappointed because the initial person that I set the appointment up with told me that the charge would be $77 for any kind of problem solving. Michael did find the problem. The controller did need to be replaced but I had another problem a belt was loose and I asked him to look at it . At this time he informed me that was not included in the $77 and that if he had to go up the ladder to the roof it would cost me a another $129 . So I told him to go ahead on top of the roof and see if the belt needed to be tightened. We had just installed it and I didn’t know how to tighten the belt and I was afraid a loose belt could damage the cooler somehow . All I saw Michael do was turn a screw and tighten the belt which couldn’t have taken more than five minutes. He charged me the $129 on top of the $77 . I was disappointed. I was using signature for the first time because another company had referred me to them they were busy and couldn’t fit me in . They did sound like they would be very good for us. I found that it was all about money they wanted to add $250 more for a thermostat Installation and I told him that I would buy my own and install it . I have to give it to Michael he was very professional he did point out the problem with the controller but I don’t think I can get past the less than five minutes he was on the roof and charged me $129. The way I look at it is if a company wants return business they could bend a little if they know it will please the customer .

I had used another very well known large HVAC company for the first four years after we moved into our new house. I was very dissappointed with them on several fronts. A friend recommended First Rate and I have been using them for two years now and I am very happy with them. Their professionalism an value are outstanding.

Still waiting for gill straightening quote

Rick’s was very responsive and offered a great value for the work that we needed in our home. I would recommend them for any home repairs and installs. We sure appreciated Thomas and his workmanship. Great company, great service, great people! Give them a call.