Best Ductless System in Albuquerque NM

I have no used this company a few times for my heater inspection. I have not had a problem. Only thing this time was, the price went up significantly, and I was not notified of this ahead of time.

We were Sooo pleased with Carlson. Communication was stellar! We were informed at every stage of job. The installers were professional, knowledgeable, Covid safe and personable. They went over and above to make sure the job was high quality. All was much more than we expected. We HIGHLY recommend them.

I had a emergency repair that needed immediate attention. Pro plumbing was there within an hour and had the hose bib fixed before noon. Great service and price.

Great company to work with. They installed our A/C unit a couple years ago, removed the old swamp cooler, replaced our furnace, and replaced our water heater all within normal business hours and it took them only one day. Financing is available as well. They also have 24/7 on call support. Very competitive prices, did a lot of research before ending up working with this company. Highly recommend them.

Austin was awesome! Fixed my grandmas A/C in less than 30 minutes! You guys are awesome!

Great experience. Had a persistent issue with my cooler, had several visits from others with no resolution, but Nathan identified the problems and got it fixed up quickly. Thanks a million, Wagner!!

Great cutomer friendly company. Definitely should give them a call.

After getting several bids on replacing our old propane furnace Custom-Air beat them all easily. Rick and Dave are absolute Pro's with meticulous work and excellent products. They were punctual and it was a pleasure to work with them with their positive attitudes and clearly knowledgeable work. They work extremely well as a team, made sure everything worked correctly, and cleaned up before leaving! Simply the best. Our new Heil Furnace/Ac setup works great right out of the box and is incredibly more efficient. Highly recommended!
9/15/2019 Update
Our new system worked flawlessly all summer! First cool fall day today in the East Mountains and switched over to heat which worked perfectly. Thanks Custom-Air for a job well done!

Great company. Knowledgeable, affordable and great customer service. This company will be my “go to” for all my HVAC needs.

I had an appointment between 5 and 7 pm for a technician to come fix the new swamp cooler that was just installed last week because it stopped working. No technician ever showed up I was contacted by the dispatch at 8:24pm and was asked if a technician was here repairing the unit, I said no and was told that they would be here shortly because the original technician was Stuck at another job is what the dispatcher told me. I made another call at 9:27pm and I talked to dispatch once again and stated that no technician has shown up yet. This is NOT GOOD BUSINESS! It Is very hot and I feel I was totally ignored. I have work tomorrow yet I have to stay up because a technician is supposed to be coming. VERY UNHAPPY WITH THE LACK OF COMMUNICATION and LACK OF ACCOUNTABILITY from Albuquerque Plumbing, Heating, and Cooling!! If I could give less than one star I would!

Cody was very knowledgeable and helpful. He was able to get my furnace up and running before my baby girl was born. Thank you Cody.

Mike is fantastic! I’ve never been more happy to pay someone for the value they provided. He’s the only service I will recommend to my friends.

Would not recommend. Not professional answering the phone. If you just have people waiting on hold you shouldn't have a business. Couldn't even answer my question.