Best Water Heater Replacement in Boston MA

Caleb Whelden and company from CTW plumbing were employed to service and maintain the heating and air conditioning units at a residence of mine for over a years' time. They consistently had difficulty arranging to complete jobs in a reasonable time frame, and often made mistakes, some relatively minor and merely forgetful (such as forgetting to replace caps on refrigerant lines), other mistakes much for irresponsible and dangerous. Caleb Whelden easily became defensive. He was not conscientious about taking responsibility for the problems and inconveniences caused by his actions. An incredible amount of time and money could have been saved if another maintenance team was hired earlier on.

Frank and his team were recommended to me by several neighbors; I reached out for a quote for the installation of a gas line to add a grill to my deck and he was incredibly responsive. He came to take a look and was incredibly detail-oriented, noting several areas of consideration that other plumbers had not mentioned to me - as a result, we hired them for the job. He arrived right on time and was able to complete the project in short order. Great service, great result - would highly recommend!

Great experience with the T-Flow crew yesterday - had a hot water heater replaced and Matt was very helpful by explaining all the options before starting the job. The team arrived promptly at the scheduled time and worked throughout the day to get the job done. Beautiful work - these guys take pride in what they do. I highly recommend T-Flow!

Paul was very polite and professional. I am very happy with my new water heater. Very clean and professional plumber that I would like to recommend to anyone.

If there was a rating for 10 stars, White's surely deserves it. My interaction with Tom started in March 2019, when we lost our heating system. We called several plumbers and most did not call back. Tom did call back and unfortunately, he was extremely busy and could not come out, but he did refer us to someone that could, and did come out and do a temporary repair to get us through the cold weather and the process to figure out financing. In the meantime, we got some extremely high estimates from some companies that are well known and highly advertised. Sad to say, I think these companies are able to take advantage of the situation that people are in. I got a good reference from my boss about White's and that matters since anyone can write a review and everyone has different opinions about quality of work. I have very high expectations in all areas of performance. We called White's for a brand new high efficiency heating system including a new hot water. Tom was timely, took time to answer all of our questions and he was very easy going and patient. He provided us with a detailed estimate on the spot. He explained to us the most cost effective way to replace our system and when we asked questions to compare his estimates to others, he explained the differences and said he could do it like the others and charge us more money if we wanted. That goes to show that he cares about his customers and not the money he can make. This is a family owned business that has been around for many years. After I got the finances pulled together, I called and setup the installation. Even though the estimate had expired and prices had gone up, he honored the original estimate. The date was set and Tom, his brother and father came, removed the old system, and installed the new one. Their work area was kept neat and clean at all times. All interactions with everyone from the time of setting up the estimate to completion of the project were timely and respectful. I would highly recommend their services.

Power

David was my technician and I can’t say enough good things about him. He was friendly, professional and diagnosed the problem quickly. The actual repair went smoothly and he cleaned up after the work. Would definitely ask for him again. Thanks!

We were having an issue with a leaky faucet. they were able to come the same day we called. Stan was extremely nice! And was quick to fix the issue. We would highly recommend!

Solid dude, took care of our urgent situation in the middle of a long weekend. We had reached out to several other contractors but Frank was the only one who responded right away to my text message. Would recommend.

I live in an 1880 brownstone in the Back Bay so every repair is complicated. Anthony of Drain Flow Inc was great! My unusual low-boy water heater died and he managed to find a replacement with a 10-year warranty. He and his helper were troopers bringing the old water heater out and the new one in; I live on the 4th floor. The installation went smoothly and now I have hot water! Highly recommend using Drain Flow for your plumbing needs.

Rich was great! Installed out water heater and steam boiler in a timeline that we didn't even think possible. Would recommend to anyone that wants a fair price and friendly service.

Professionally restore water service after damage caused by frozen pipe burst due to artic blast weather, They are trustworthy & reliable.

Nick and his team are great. Hired someone else at first who delayed work multiple times and was not reliable. Then we called Plumr and they showed up right on time, we’re profession, explained the issue and fixed everything. Needed a small amount of patch up work and they came right away and did it at their cost. Great company and would certainly recommend

I was pleasantly surprised with my experience with Advantage III. I called on a Monday morning, they picked up right away and were very friendly. I was able to get an appointment the next day to look at a water leak I was having in the basement. The plumbers came and identified and fixed the issue within an hour and a half and they were very nice and seemed to be very knowledgeable. Would recommend!