Best Water Line in Boston MA

I called for a neighbor whose main drain clogged on the last day of the year. They sent over a technician who didn't know how to open the main drain pipe...and said they'd send someone more expert two days later!
A total contrast to prior experiences, which is why I nonetheless gave 2* - but for this visit, not even deserving of one.

White's Installed my gas heating system ten years ago. If there ever is an issue (and any issue is with my old radiators, not the furnace) they return my call very quickly. Have recommended this company several times (as a Realtor) and everyone has been pleased!

Needed a kitchen faucet replaced. Very professional guys. They came quickly and did a wonderful job. I will use them again. Thanks again, Matt.

The guys came out in less than 48 hours, diagnosed the problem, gave me two options on how to fix it, and stayed all day to fix my problem even though it was supposed to be a quick morning job. Very nice, cleaned everything up after, and were honest with the up-front price I was quoted (even though it took longer than expected).

I will definitely use T-Flow again for my plumbing needs.

Paul was very polite and professional. I am very happy with my new water heater. Very clean and professional plumber that I would like to recommend to anyone.

Very professional, personable, and I would hire them again I would recommend them as a 5 star comp.

Elvis from McMahon Plumbing & Heating came by this morning at the exact time promised. He was fast, straightforward, courteous, and solved our problem in less than one hour. Starting price was clear and given straight to me BEFORE he showed up and before starting any additional work, which in plumbing world is quite nice. I highly recommend this service.

781 helped me some time ago with refilling the Freon in my ac unit and recently helped me troubleshoot a power issue with my thermostat over the phone.

Both times I’ve been left with no further issues or questions - will be working with them in the future for sure.

Frank did an excellent job assessing and repairing the issue with my furnace. He was a constant professional and someone I would recommend. I am already planning to use his services for a plumbing job at my house.

I met Tony first when he installed a new water heater for us. He installed our water heater and found a problem with the vent pipe which was all corroded. He was professional, amiable, reliable and timely! His price was very reasonable as well. What more could you ask! Well, we didn't expect to need his services again so soon but 2 weeks later there was a back up in the basement bath and I was SO glad I have someone like Tony to call. I called him frantic in the am and he came out right away. He cleared the line and I can't sing enough praises for Tony. His assistant Ralph is great, too. He offered to put rock salt on my icy driveway. I would not hesitate to recommend this awesome team for any plumbing needs.

On time. Communicates well. Problem
Solved. 2nd time I’ve used them. They are now my go to plumber.

Great service. Highly professional and responsive. Repaired my leaking valve and replaced a toilet all in the same day I called. Fees are reasonable as well. When we do a bigger remodel they will be the first plumber I call. Date of service 10/08/21

Summary: Not only tried to rip us off for a job, they actually LIED and INVENTED a problem that was blatantly non-existent to try to fleece us out of more than $700.

Story...

I called about a shower that was not giving hot water. They charged a $69 visit/diagnostic fee, which is a lot and does not apply to the actual job, but I accepted it. After coming by, they said I need to schedule a water mains shutoff to the house (I live in one of three units) because they couldn't just turn off water to the shower itself, and that I needed to order a new shower valve online for them to replace next time for an installation fee of $460. Again I thought it was pricey but reasonable...

Before they left I asked them about a bathroom faucet that had low cold water pressure. They said they'll take a look, and pretended to attempt to turn off the valves under the sink to shut off the water. Then, they said that those valves were corroded, couldn't be turned, and need replacement. Without being able to shut off the water they'd again have to wait until the water mains shutoff. They however, strongly recommended me to replace those valves in addition to fixing the faucet problem next time. Total quoted cost: ~$700

NOW I was a little suspicious. My bathroom plumbing isn't that old, and given that the only thing they did during this $70 visit was attempting to rotate those valves under the sink, I decided to see myself just how stuck they were. To my utter surprise, both valves turned smooth as butter, easily closing and opening all the way under the force of merely two fingers. And what's more, after opening one of the valves just one extra turn, the water pressure problems was immediately resolved. Total time and cost for someone with zero plumbing experience to fix: 1 minute and $0

Having quickly fixed something that was quoted $700 by a seasoned professional, I figured that as a naturally gifted plumber I should delve into the shower problem myself. Of course there was still that pesky problem of shutting off the water mains. Fortunately, after unscrewing the face plate from the faucet handle (30 seconds of work which they did NOT bother to do during the diagnostic visit btw, I wonder why), I found not one but two valves that can shut off both hot and cold water to the shower! Who could have known! And, after following some youtube instructions that took about 10 minutes and a single wrench, I can finally take a hot shower again! Total time and cost? 20 minutes and $0 (well, except for the valve that they told me to buy online which turned out to be totally unneeded. But I'll be returning that...)

They were polite at least...

Wonderful experience from start to finish. Very responsive, skilled and professional. I would highly recommend to anyone!
Thanks
Peter S.