Best Replacement in Boston MA

Great fast friendly service

I had CTW Plumbing and Heating for several plumbing jobs. He did not supervise his plumbers, delayed fixing unfinishied job and sent some bills almost 9 months later for a return visit and other paid job. CTW owner Caleb did not supervised one major job that cost close to $3,000 of repairing heat pipe. His plumber left metal end caps bend and stuck out in several places. Only after I asked him repeatedlyl to send plumber to come back to fix the end caps, he sent one but still many places have loose end caps that stuck out its sharp metal edges for my rental apartment. Caleb 8 or 9 months later charged for the visit. He also sent me overdue notice for the work that was paid on the day of job again 9 month later. I provided paid receipt from 9 month ago.
He did not listen but stubborn, argumentative, and arrogant instead of straightening things out and He could not provide free services. When did he provided free service? I still have end caps that are loose and open.

If there was a rating for 10 stars, White's surely deserves it. My interaction with Tom started in March 2019, when we lost our heating system. We called several plumbers and most did not call back. Tom did call back and unfortunately, he was extremely busy and could not come out, but he did refer us to someone that could, and did come out and do a temporary repair to get us through the cold weather and the process to figure out financing. In the meantime, we got some extremely high estimates from some companies that are well known and highly advertised. Sad to say, I think these companies are able to take advantage of the situation that people are in. I got a good reference from my boss about White's and that matters since anyone can write a review and everyone has different opinions about quality of work. I have very high expectations in all areas of performance. We called White's for a brand new high efficiency heating system including a new hot water. Tom was timely, took time to answer all of our questions and he was very easy going and patient. He provided us with a detailed estimate on the spot. He explained to us the most cost effective way to replace our system and when we asked questions to compare his estimates to others, he explained the differences and said he could do it like the others and charge us more money if we wanted. That goes to show that he cares about his customers and not the money he can make. This is a family owned business that has been around for many years. After I got the finances pulled together, I called and setup the installation. Even though the estimate had expired and prices had gone up, he honored the original estimate. The date was set and Tom, his brother and father came, removed the old system, and installed the new one. Their work area was kept neat and clean at all times. All interactions with everyone from the time of setting up the estimate to completion of the project were timely and respectful. I would highly recommend their services.

I called frank on the coldest night of the year. With in two hours had a man to my front door. Fixed the problem was really cheap too. highly recommend.

It took me a while to find a plumber that was even willing to talk to me about installing a European style radiator in place of an old cast iron. From the start of the project, Matt was really responsive. He was even texting back and forth with me at 8 in the evening to flush out some details prior to ordering the radiator.

On the day of the install, Matt's crew (Henry and Marco) came and did the install. It wasn't without its obstacles (old 100 year old house with very old hydronic system). But at every step of the way, Henry and Marco worked through the issues and got the thing installed. The result is awesome, the radiator now blends into the wall and we've reclaimed about a foot 1/2 of wasted space. We are considering doing a few more throughout the house.

The quality of the work is excellent and the price quoted for the radiator and install was bang on. I can't say enough about this crew, will be using them again for future projects.

Paul was very polite and professional. I am very happy with my new water heater. Very clean and professional plumber that I would like to recommend to anyone.

Power Plumbing was really responsive via text! They came within a week for a non-emergency shower fix and dryer vent cleaning. Helped me identify part I needed which I was able to order ahead of their arrival. They did the job well, but ultimately overcharged me. Good quality work though

Called to get a quote. Spent 20 minutes explaining to the receptionist only to be transfered to another person to spend 20 minutes explaning the same thing. The guy was extremely rude and hung up on me for no reason. Never will i ever call or recommend this company.

I like that you work quickly and professionally! thank you for your work!

Highly recommend using Frank, I was very happy with all aspects of the job, and would call him again.

Anthony has fixed a bunch of plumbing issues at my old house over the last ten or so years, everything from blocked sewer pipes to clogged toilets to leaky sinks. He's always been great: responsive, reasonable prices, and he's given me good recommendations when a more specialized contractor was needed. I highly recommend him.

On a recent Google search for water heaters I found Boston Water Heaters and requested service. It was nice to see an owner actually answer the phone and speak to me directly. Not only was the service prompt but professional. Rich did an amazing job with our new water heater installation. It far exceeded our expectations. It is the most efficient water heater we've ever had. It is nice to see the personal approach taken by Rich and that family businesses still exist and you don't have to deal with a large company. I would highly recommend Boston Water Heaters to anyone in need of service. You will not be disappointed.

I remodeled my bathroom and
kitchen. Ron was very responsive and did an excellent job. I had a couple of unexpected issues and they were solved quickly and efficiently. I would highly recommend Pescatore Plumbing.

Being a first time homebuyer, we were very reluctant about choosing any contractor, but we now definitely know whom to call when we need anything plumbing related. Nick and his team was a pleasure to work with and they gave proper advice. The installation was done on time and place was left clean after the install.

I was pleasantly surprised with my experience with Advantage III. I called on a Monday morning, they picked up right away and were very friendly. I was able to get an appointment the next day to look at a water leak I was having in the basement. The plumbers came and identified and fixed the issue within an hour and a half and they were very nice and seemed to be very knowledgeable. Would recommend!