Best Repair Replace in Boston MA

I called for a neighbor whose main drain clogged on the last day of the year. They sent over a technician who didn't know how to open the main drain pipe...and said they'd send someone more expert two days later!
A total contrast to prior experiences, which is why I nonetheless gave 2* - but for this visit, not even deserving of one.

Caleb Whelden and company from CTW plumbing were employed to service and maintain the heating and air conditioning units at a residence of mine for over a years' time. They consistently had difficulty arranging to complete jobs in a reasonable time frame, and often made mistakes, some relatively minor and merely forgetful (such as forgetting to replace caps on refrigerant lines), other mistakes much for irresponsible and dangerous. Caleb Whelden easily became defensive. He was not conscientious about taking responsibility for the problems and inconveniences caused by his actions. An incredible amount of time and money could have been saved if another maintenance team was hired earlier on.

If there was a rating for 10 stars, White's surely deserves it. My interaction with Tom started in March 2019, when we lost our heating system. We called several plumbers and most did not call back. Tom did call back and unfortunately, he was extremely busy and could not come out, but he did refer us to someone that could, and did come out and do a temporary repair to get us through the cold weather and the process to figure out financing. In the meantime, we got some extremely high estimates from some companies that are well known and highly advertised. Sad to say, I think these companies are able to take advantage of the situation that people are in. I got a good reference from my boss about White's and that matters since anyone can write a review and everyone has different opinions about quality of work. I have very high expectations in all areas of performance. We called White's for a brand new high efficiency heating system including a new hot water. Tom was timely, took time to answer all of our questions and he was very easy going and patient. He provided us with a detailed estimate on the spot. He explained to us the most cost effective way to replace our system and when we asked questions to compare his estimates to others, he explained the differences and said he could do it like the others and charge us more money if we wanted. That goes to show that he cares about his customers and not the money he can make. This is a family owned business that has been around for many years. After I got the finances pulled together, I called and setup the installation. Even though the estimate had expired and prices had gone up, he honored the original estimate. The date was set and Tom, his brother and father came, removed the old system, and installed the new one. Their work area was kept neat and clean at all times. All interactions with everyone from the time of setting up the estimate to completion of the project were timely and respectful. I would highly recommend their services.

Wonderful service - I called Gomes Plumbing late at night after a pipe burst in my apartment. I asked if he could come early the next morning, as we had to shut off the water in our building until the pipe was fixed. Frank not only answered my call late at night, but he showed up first thing in the morning right on time. Frank is an absolute professional, worked efficiently, clearly knows his stuff, fair priced, and just a fun guy. Highly recommend, definitely someone you can trust. I will be going back to Frank for any of my plumbing, heating, cooling needs in the future

The T - flow truck arrived on time and well equipped for the job. The work was excellent, and reasonable cleaning up afterwards . Matt the Master plumber answered all my questions and fixed my problems taking great care in my home. I would highly recomend T-Flow and call them again for any of my plumbing needs.

Paul is the best plumber in Boston. Very friendly and professionally

Power Plumbing did an awesome job! Replace garbage disposal and fix the leak. Very happy, next day service and cleaned up after.

You score at the highest on all counts The associate fully explained the
problem, the steps he took and the basic maintenance we should
follow to avoid future issues.
Edward McGowan/Mary McMahon

I scheduled an appointment for 5/6. They gave me a 4 hr window of when they would arrive. At 2:55pm I received a text telling me they will call me shortly. I replied to the text saying ok, and asked to confirm they are still coming within the 4 hr window given to me? I did not get a reply to my question. They never called me, and they never showed up. I will NEVER use this company! Extremely unprofessional.

I highly recommend Frank for plumbing problems you may have.. he was professional, friendly and explained things clearly.. he even checked a smoke detector I was having a problem with. I will definitely request his services in the future!

We have used Tony for a few projects around the house. He communicates well, shows up on time and, most importantly does good work and stands by it.

Very, very happy! My water heater broke down and started leaking at the beginning of a long, holiday weekend. Googled water heater repairs in the Revere area and found Rich Mathews. He came right out the next morning and fixed me right up! Excellent work. Efficient, polite, thorough and honest. I'd recommend him to anyone.

Quick to quote, fast to complete the job. We are very happy with the job done for our upcoming irrigation project. We’ll definitely call them in the future.

Nick and his team are some of the most, if not THE most, professional contractors I've worked with. He's helped us on projects and emergencies and always been fair, fast, and communicative.

I recommend these guys 100%. When I call Joe the owner or the secretary that’s the beginning of my plumbing problems being resolved….every time!

As a property owner I appreciate and need that responsiveness.