Best Repair Replace in Boston MA

I called for a neighbor whose main drain clogged on the last day of the year. They sent over a technician who didn't know how to open the main drain pipe...and said they'd send someone more expert two days later!
A total contrast to prior experiences, which is why I nonetheless gave 2* - but for this visit, not even deserving of one.

Very professional, friendly, and knowledgeable staff. They are quick and efficient with their work and offer fair, competitive pricing. Our plumbing issues were quickly diagnosed and repaired within an hour. I would highly recommend CTW for all plumbing needs!

Great proffesional service

Frank and his team were recommended to me by several neighbors; I reached out for a quote for the installation of a gas line to add a grill to my deck and he was incredibly responsive. He came to take a look and was incredibly detail-oriented, noting several areas of consideration that other plumbers had not mentioned to me - as a result, we hired them for the job. He arrived right on time and was able to complete the project in short order. Great service, great result - would highly recommend!

Matt was great! He correctly diagnosed the problem with my tub and helped me to get the parts to fix it. Three other plumbers had elaborate recommendations. Matt saved me thousands of $$.

I had a second need for help. I emailed Matt on Sunday afternoon. He responded within the hour and had someone here before 9am the following day.

Paul is the best plumber in Boston. Very friendly and professionally

Power Plumbing was really responsive via text! They came within a week for a non-emergency shower fix and dryer vent cleaning. Helped me identify part I needed which I was able to order ahead of their arrival. They did the job well, but ultimately overcharged me. Good quality work though

Arrived on time, found a part quickly and resolved issue asap.

I scheduled an appointment for 5/6. They gave me a 4 hr window of when they would arrive. At 2:55pm I received a text telling me they will call me shortly. I replied to the text saying ok, and asked to confirm they are still coming within the 4 hr window given to me? I did not get a reply to my question. They never called me, and they never showed up. I will NEVER use this company! Extremely unprofessional.

Berardino Plumbing & Heating is a definite 5 star company! We were so grateful for the prompt, efficient, personable and very professional service! Without a doubt he is who we will be calling as our new plumbing and heating specialist!!

Tony did excellent work for us on three different occasions over the last 8 years or so. He has always been very professional and honest. Above all, we have been impressed by his upstanding character (not to mention his skill at clearing drains).

I contacted Rich in early November to replace a malfunctioning boiler/hot water combination unit. Rich was prompt to return calls, and provided an extremely reasonable estimate within a few days of our first contact. He then completed the installation, and although the install was harder than he initially expected, he stuck to his original estimate. He installed a Burnham cast iron boiler, with an HTP 60 Gallon Superstor and we have been very happy with the results so far, and very impressed with Rich's installation and continued service.

Quick service, good communication, great follow-up with all my questions/concerns

A bit expensive installation

I recommend these guys 100%. When I call Joe the owner or the secretary that’s the beginning of my plumbing problems being resolved….every time!

As a property owner I appreciate and need that responsiveness.