Best Plumbing And Heating Systems in Boston MA

I am very impressed with CTW Plumbing and will definitely refer them to family and friends.

They came on time, were professional, friendly and respectful and did an amazing job removing my (gross) disposal and putting in a really nice new one. It is working great. Wonderful experience so I wanted to share.

Frank was fantastic. He was incredibly responsive. My heat went out on a Sunday morning, so I gave Frank a call and sent him a video of the heater making a really loud sound. Frank diagnosed it immediately but came in person first thing the following morning to verify, and had my heater back up and running within a few hours after purchasing the necessary part. Frank was very professional and I will 100% be using him again in the future!

Call these guys. Matt and his team have done several projects and repairs in my South End condo (replacing disposal and kitchen faucet, bathroom tub and sink faucets, problem toilet) over the past few years. Each repair has stayed working (unlike some places that stick on a plumbing band aid and stick you with a bill, and six months later the thing breaks again). His pricing is fair, he is reachable by phone, always calls back in a timely fashion, and calls with a heads up when he is close to arriving at your place. I have recommended him to two people who had major plumbing projects done, and they were both very happy. Really good work and good guy.

Used this firm for many, many years. Great staff.

Professional from start to finish. We had a new tankless water heater installed which was the best purchase my wife and made in 2017. McMahon Plumbing and Heating was professional, fast and delivered as promised. They are worth every penny. I should have written this after the great job they did but I didn't get around to it and forgot. Then last week when temps were below freezing my heater broke. I am sure they were very busy with emergency calls that week, but they somehow found time to come out and fix my heater the same day. Don't think twice give them a call you won't be disappointed.

I scheduled an appointment for 5/6. They gave me a 4 hr window of when they would arrive. At 2:55pm I received a text telling me they will call me shortly. I replied to the text saying ok, and asked to confirm they are still coming within the 4 hr window given to me? I did not get a reply to my question. They never called me, and they never showed up. I will NEVER use this company! Extremely unprofessional.

Rich replaced our hot water heater recently and did some other work for us a couple of years ago. Anytime I've called Rich he's responded very quickly, he shows up on time, and if he says he's going to do something he does it. He always has a great attitude, too. Even when things don't go exactly as planned. I won't hesitate to call Rich for our next water heater.

Had pipes freeze and subsequently burst last month. Ron came out that morning to have a quick look even though he didn't have capacity for his team to do a fix that day, just to make sure we did everything right (shut off water, start heating things up). This was so incredibly helpful and made us feel better. He also quickly put us in touch with a carpenter should we need to remove any cabinetry to get to the pipes which we luckily didn't have to do. The whole experience was so positive despite the situation, he was always thinking ahead and was really helpful. Thanks so much!

Plumr did a great job! I would definitely recommend them as well as using them again. They were a professional, efficient and on time!

I recommend these guys 100%. When I call Joe the owner or the secretary that’s the beginning of my plumbing problems being resolved….every time!

As a property owner I appreciate and need that responsiveness.

Josh and Alex arrived promptly and were very clear about the work that was to be done and what the cost would be. Replacement of our water heater was completed as projected and they were certain to test before leaving. Very satisfied and would use again.

Maury is both knowledgeable and professional. He helped nurse along my clients’ old heating system until it was time for replacement. He takes pride in his work and I look forward to working with him and Winters Home Services in the future..

Chilli Willie has come to our aid multiple times and is always super responsive, communicative, prompt and professional! They've provided quick, quality solutions basically on the spot. Seriously exceeded expectations.

Terrible customer service. Overpriced

After pricing around for a water heater replacement, I decided to go with Barrell because the price they quoted was pretty much the same as what other companies were charging and they were already familiar with our building. But when I subsequently spoke with the 'dispatcher' to schedule the install, she said the price would actually be $500 higher than the original quote. Obviously I did not go through with this company doing the work. Not sure why they would quote me one price (which I confirmed on a 2nd call) just to have them raise the price by $500 when I go to schedule.