Best Installation / Replacement in Boston MA

I called for a neighbor whose main drain clogged on the last day of the year. They sent over a technician who didn't know how to open the main drain pipe...and said they'd send someone more expert two days later!
A total contrast to prior experiences, which is why I nonetheless gave 2* - but for this visit, not even deserving of one.

I had CTW Plumbing and Heating for several plumbing jobs. He did not supervise his plumbers, delayed fixing unfinishied job and sent some bills almost 9 months later for a return visit and other paid job. CTW owner Caleb did not supervised one major job that cost close to $3,000 of repairing heat pipe. His plumber left metal end caps bend and stuck out in several places. Only after I asked him repeatedlyl to send plumber to come back to fix the end caps, he sent one but still many places have loose end caps that stuck out its sharp metal edges for my rental apartment. Caleb 8 or 9 months later charged for the visit. He also sent me overdue notice for the work that was paid on the day of job again 9 month later. I provided paid receipt from 9 month ago.
He did not listen but stubborn, argumentative, and arrogant instead of straightening things out and He could not provide free services. When did he provided free service? I still have end caps that are loose and open.

White's Installed my gas heating system ten years ago. If there ever is an issue (and any issue is with my old radiators, not the furnace) they return my call very quickly. Have recommended this company several times (as a Realtor) and everyone has been pleased!

Frank was very quick to respond when I stated I had a broke water heater. He was very professional, efficient with addressing the situation at hand. It was an emergency issue, and he removed old heater and replaced the new one in a hour.. Installation was fast thereafter! Wonderful service!

T-Flow was incredible! After several days of my husband trying to unclog our drain T-Flow came out and unclogged it in record time. We were impressed with the professionalism, honesty & efficiency at which they conducted themselves. We would use them for future plumbing needs as well as highly recommend them to others.

Paul is the best plumber in Boston. Very friendly and professionally

Very professional, personable, and I would hire them again I would recommend them as a 5 star comp.

Great work. Clear communication. Friendly.

I cannot thank them enough for their open honesty and caring approach. Instead of taking a job and making money from it, they instead saved us money by just talking to me by phone and advising me on what I needed. Thank you!

Frank was very unprofessional, he failed to show up when he schedules to, prolonged the job and was very dis-respectful. He revised the price upward in the middle of job and after we agreed on the new price he did install the sump pump, got paid in full but didn't return to complete what he promised even after several calls, voicemails and texts up to this moment. I had to get someone else to redo the job.

Hot water heater broke Friday night of a three day weekend. Called Anthony Saturday morning at 7:30. New heater installed by 10:30. Hot shower by 11:00. Fast. Good. Professional. Left the place cleaner than he found it. I asked about expansion tanks and he explained why I didn't need one instead of just installing one and charging for stuff I don't need. At first I was worried moving so fast I didn't have time to price compare. Looked around after the fact and their prices are very competitive with other plumbers who wouldn't even come out until Tuesday. Can't say enough good things. I'll definitely go to Anthony for any plumbing needs. Saw all the good reviews and figured it was all fake profiles someone made to promote the business. After dealing with them i am now 100% sure the reviews are all true. Call Anthony. You won't regret it.

I contacted Rich in early November to replace a malfunctioning boiler/hot water combination unit. Rich was prompt to return calls, and provided an extremely reasonable estimate within a few days of our first contact. He then completed the installation, and although the install was harder than he initially expected, he stuck to his original estimate. He installed a Burnham cast iron boiler, with an HTP 60 Gallon Superstor and we have been very happy with the results so far, and very impressed with Rich's installation and continued service.

Had pipes freeze and subsequently burst last month. Ron came out that morning to have a quick look even though he didn't have capacity for his team to do a fix that day, just to make sure we did everything right (shut off water, start heating things up). This was so incredibly helpful and made us feel better. He also quickly put us in touch with a carpenter should we need to remove any cabinetry to get to the pipes which we luckily didn't have to do. The whole experience was so positive despite the situation, he was always thinking ahead and was really helpful. Thanks so much!

Great service. Highly professional and responsive. Repaired my leaking valve and replaced a toilet all in the same day I called. Fees are reasonable as well. When we do a bigger remodel they will be the first plumber I call. Date of service 10/08/21

I recommend these guys 100%. When I call Joe the owner or the secretary that’s the beginning of my plumbing problems being resolved….every time!

As a property owner I appreciate and need that responsiveness.