Best Hot Water Heating in Boston MA

Matt was very helpful, and saved me some money in the process!

Paul is the best plumber in Boston. Very friendly and professionally

Power Plumbing was really responsive via text! They came within a week for a non-emergency shower fix and dryer vent cleaning. Helped me identify part I needed which I was able to order ahead of their arrival. They did the job well, but ultimately overcharged me. Good quality work though

Repaired furnace

First time customer and I had a positive experience with Anthony overall, completing two jobs in one with my kitchen sink - leaking faucet and a garbage disposal replacement. He provided great service and was responsive to my questions about the faucet issue and the varied pricing if I supplied the replacements or not. I called around noon and several texts later, we agreed he would come first thing the next morning.

Anthony texted me to confirm the appointment in the morning and updated me on his ETA. He and his associate arrived in face masks (a welcome and necessary precaution due to COVID-19!) and made quick work of both replacements. Tested to make sure both faucet and disposal were working and they were done. I thought he was there for a about an hour but when I checked the time, it had only been about 40 minutes to complete the work and settle up. They worked quick!

I reached out because of the positive reviews I found online and was not disappointed! I'll be sure to reach out to Drain Flow again if I find myself in need of any other drain services!

Rich came out the same day as my water heater died, with permits and a replacement in tow. He was thorough, prompt, professional and personable. He took time to explain the details of the system and how it worked. Couldn't ask for more. Would definitely use him again.

Rich was awesome - very knowledgeable and went out of his way to teach us what to look for when maintaining our new boiler. Quick work and we love having clean, hot water!

From the moment you get on the phone with Karen you are well taken care of. She senses the urgency of not having hot water and in spite of being slammed she finds a way to get someone out to you quickly. My instahot system failed and needed to be replaced as it was 12 years old . They were able to get me a replacement and get it installed quickly . All the people who came out here Pete who did the initial assessment and then Mike and Joe who did the install were as courteous as you could ever hope for . they quoted 4 hours for the job and got it done in about an hour. Pricing was fair and very upfront. Contractors are always a challenge and plumbers more so, but these guys were amazing top to bottom.

Great job. Very satisfied

Michael is awesome. Great attentive service. Persistent in the face of challenging issues. And Lori, the business manager, rocks.

Have not written any reviews before but am startled by the negative portrayal of longterm Plumbing and Heating Cambridge firm. I have used other plumbers for emergency and installation jobs and liked them. When it came time to replace our fifty year old furnace we started in researching in spring and chose Barrell. Other plumbers have uniformaly admired their choice of furnace and the workmanship. I would say the reception and scheduling is old school and if you kitchen floor has less than two inches of water ,even charming. No phone tree is a plus to me. That said I think their focus is on contract work. They more than lived up to the job and given our funky house it posed challenges. Crew was professional and they pointed out rebates and helped complete them. They were stellar for the job we needed them for.

Only reason I did not give them five is I don't like to gush and they are as New Englanders, not likely to want me to. Note:. They are closed on weekends, not a problem for me but it is a tip off for their focus.

I called Alpha Omega to replace my Navient Combi Boiler. Sam responded right away and was able to arrive the same day! He was so helpful and very fast in the way he worked. His price was way better than the other two companies I tried before so I saved alot of money and frustration. Definitely will use this company again. Thank you!

They are very good with scheduling appointments & the worker's get to your home, analyzes & figures out your systems problem easily. They're good.

Great service and really friendly from the office staff and techs. Jeremy and Brendan were great, clean and professional.

Quick response, great work, fair price. Highly recommended .

I hired Tom through a separate service, Jiffy. I asked him to unclog 4 sink drains, fix a leaky sink handle, fix a leaky faucet, and fix a slow-filling toilet. He did not come himself but sent an apprentice with another, even more junior helper. Mark and Jack were very nice and did decent quality work, but they were very slow.

2 hours in to the job, Jack had unclogged 1 sink and together they had replaced the faulty toilet flow valve. An hour later they had replaced a cartridge in my sink handle. I sent them away after that despite not finishing all the work because I was afraid of being overcharged.

I thought I was being over cautious because I asked Mark to call Tom directly and make sure I wasn’t being charged by time, but instead by the job. Mark said, “oh yeah, cuz I know what this looks like. It seems like we are dragging this out to charge more. Don’t worry. This isn’t by time. I’ll call Tom and make sure and I’ll talk him out of it if he was planning on that. Mark told me it was all set.

Then the next day I get a bill for $315 (2.5 hrs labor) for what I could have done myself in half that time. I’m not a plumber but have done both of these jobs before by watching YouTube videos. (I was just trying to multi-task and be lazy by hiring someone.)

Tom has been great at responding to my communications but does not see any problem in the above. He even said an appropriate charge (if hired outside of the Jiffy app) would have been $600-700. If true, that is egregious.

I would never hire him again.

After getting an especially high quote based on a misdiagnosis of the problem we contacted Vincent. He was AMAZING! Friendly and professional he responded right away and had wonderful communication as I text pictures of the issue (our tub wasn’t draining and the other company said it would be a multi day very expensive fix). He fitted us into his tight schedule, solved the problem within an hour, his rate for the job was very reasonable, he wore a mask and gloves the whole time for covid safety, and when he left you would never have know he was there except that now we have our shower back! We will definitely use him again for any plumbing needs, Thank you Vincent!!