Best Home Maintenance in Boston MA

I had CTW Plumbing and Heating for several plumbing jobs. He did not supervise his plumbers, delayed fixing unfinishied job and sent some bills almost 9 months later for a return visit and other paid job. CTW owner Caleb did not supervised one major job that cost close to $3,000 of repairing heat pipe. His plumber left metal end caps bend and stuck out in several places. Only after I asked him repeatedlyl to send plumber to come back to fix the end caps, he sent one but still many places have loose end caps that stuck out its sharp metal edges for my rental apartment. Caleb 8 or 9 months later charged for the visit. He also sent me overdue notice for the work that was paid on the day of job again 9 month later. I provided paid receipt from 9 month ago.
He did not listen but stubborn, argumentative, and arrogant instead of straightening things out and He could not provide free services. When did he provided free service? I still have end caps that are loose and open.

Donarumo Plumbing came recommended by a mom’s group when I was in need of an emergency repair and struggling with securing a responsive provider. Matt was incredibly responsive, transparent, and easy to communicate with. He made it over on the same day and fixed my tenant’s issue immediately. Thank you, and I’m so pleased to find someone I can rely on for future issues!

Paul was very polite and professional. I am very happy with my new water heater. Very clean and professional plumber that I would like to recommend to anyone.

Very professional, personable, and I would hire them again I would recommend them as a 5 star comp.

The heating boiler was out in January it needed a part replaced it was done quickly and professionally. The heat was back on line promptly . The service technician was courteous and neat couldn’t ask for better service !

Frank did call me today to let me know why he didn't make the appointment. I apologized. I had asked why he didn't have someone else contact me to let me know and he said that there wasn't anyone working with him. I still believe letting customers know that upfront will give the customer an understanding and will allow them to empathize on how stressful his work day would go. I take back my negative comments and applaud him for doing what he can for his customers during these stressful and trying times we are all living in. I am truly sorry for writing that but had I known, I would have been more understanding. Again, I hope you can accept my apology. I hope you feel better.

We had a clogged tub in our only bathroom the day before we had house guests coming (father's day weekend), so I called Tony Saturday morning for some help. He was already booked so he said he'd try to fit us in, but communicated often and soon was able to give us a firm commitment. Ralph came by first, and as he ran into some issues (bath, sink, and kitchen were all tied together, with no trap access in bathroom) Tony came as well. They were in and out in less than an hour, and cleaned thoroughly before they left. They were quick, courteous, clean, and communicative! I highly recommend them and will be calling them from now on for all of our plumbing needs! Thanks guys!

Pann installed a 2nd zone of heat in my finished basement. Rich and Jack were courteous, explained everything fully and left everything clean and tidy. They also showed up on time and completed the work on schedule. I would recommend.

Dependable.

I cannot rave enough about this service! Had Jamie and Lukas come out to replace a water heater and then they ended up doing a bunch of other things for us also!They are friendly, affordable, thorough, knowledgeable, fair, honest and so much more!They offer affordable monthly payment options for those big jobs that might not be able to otherwise.They really saved our butt today and we will definitely be having them back in the future.So glad we called them!

felt like i was inconveninece them.

I have been using Barrell for years. It's a great plumbing company and I highly recommend them. They come when you need them, their prices are good and they have an excellent workforce. We recently had a major issue that had me in tears. Long story short, we had to replace our main sewer line. Joe Barrell personally came out to examine the issue. A work plan was put in place and carried out in a timely and efficient manner, including coordination with the excavation company they work with. Communication was excellent throughout and they made an extremely stressful and disruptive process much more bearable. They did the work in stages which allowed my tenants and I to continue using water, flushing, etc. Rusty, the man who replaced my pipe, was wonderful as was Joe. I will always be a customer. Thank you Barrell!