Best Heat Pump Installation in Boston MA

While working in the Brighton area CTW was my companies go to. Always friendly and knowledgeable. Always recommended them

It's hard to find honest and trustworthy work in this business. I called a number of competitors in the area and it was the same song and dance: flat trip fee + plus diagnostic. The competitors wouldn't even provide a quote estimate even though that's what their website promised. When I called T-Flow, the person (I forget the name) who picked up the phone seemed to actually care. He asked a number of questions to drill into the problem and provided a clear cost/benefit analysis. No upselling, no misleading information, and provided some DIY tips to save money! Thank you T-Flow!!!

Paul was very polite and professional. I am very happy with my new water heater. Very clean and professional plumber that I would like to recommend to anyone.

Power

McMahon provided excellent service. Everyone is professional and polite. They came quickly and did a fine job. BUT ... the cost was shocking. They charged me around $900 for something that took less than a bit more than an hour, and required a few common and inexpensive parts. They don't break down how much of the bill is parts and how much is labor so it's difficult to discuss it with them. I do know they have flat fee that they charge per visit (something like $160)... in addition any charges for parts and labor. They came to my house twice because they lacked a part on the first visit and charged me this fee twice. So that's $300 before they even start charging for labor or parts. Even at $600 it would be expensive considering that it was a small and fast repair. Despite the high quality of their work and their customer service I won't use them again.

I like that you work quickly and professionally! thank you for your work!

Frank is great! Responsive, on time, addressed the repair to our sump pump with ease, and double checked his work. I highly recommend and will be using him again! Plus his rates are great

We had an ugly situation in which an invisible toilet leak ended up eroding our bathroom floor so that it partially caved in. Tony diagnosed the problem and told us how to proceed. We hired a person to rebuild the floor and tile the area. I was particularly impressed by Tony's thoughtfulness in continuing to text us about the progress of the floor and tiling job. Clearly he gives a lot of thought to his customers As soon as the floor was complete, Tony and Ralph returned to install a flange and outflow extension as well as installing new low-flow toilet. They cleaned up scrupulously after the job. I would happily recommend Drain Flow to anyone needing a household plumbing job. Great to work with. Reasonable costs. Extremely reliable.

Expensive!

Found and fixed a water hammer issue. Also installed whare pressure reducer. I highly recommend these guys! Thanks a lot!

Josh was amazing and helpful and I’m happy and feel secure that he’s my technician for home repair needs

Professional and knowledgeable
to the point
solved the problem
made the repair quickly *****

Cameout to quote replacing a water heater wanted close to $7G needless to say went with someone else who was less than half of that price. When asked why price was so high they quoted a days labor for a 2hr job, doubled the price of a new heater. Guy seemed nice and showed up on time to quote but did not get job done with them for obvious reasons.

Michael is awesome. Great attentive service. Persistent in the face of challenging issues. And Lori, the business manager, rocks.

I have had last minute 'emergency' plumbing issues at my house. The response time was excellent, and the workers were courteous and efficient.