Best Emergency Drain in Boston MA

yelled at me on the phone but I can't stomach leaving a 1 star review

Great experience. This is the second time that I used them. Their fee is reasonable, service courteous and prompt and there was a choice of methods to settle my bill.

Very nice gentleman came to the house, he was appropriately dressed for Covid and social distanced, he took a few notes down and a few pictures of my furnace. They got back to me via email to give me an estimate.
I was very pleased them.👍

Fantastic service quality. Very informative, polite, and understanding. 10/10 would recommend.

We were pleasantly surprised at how responsive they were. Personable, explained everything about the repair, thankfully was able to repair in time for the heat wave! Thanks for such great service. We will definitely recommend!

Perfect service and courtesy.. Sam has showed up just on time. He changed our on demand water heater as well as faucet in kitchen and fixed water pressure. He was very professional, quick and polite. We will absolutely recommend them. Thank you very much guys. Welldone..

I called Drain stars on a whim after a job from a previous company was done incorrectly(And for nearly triple the price). Drain stars came out and took a look at my main line and they were very nice and courteous, and were happy to show me how my pipes looked before and after the job was done! Very satisfied and they charged me a fair price, plus they did the job correctly! Will definitely be using them again if I ever need to.

Awesome! Thanks to Brian MacFarland in Boston, we have heat again! Brian was on time and VERY professional. He was describing to me his every move and fixed everything. We had a previous HCAV consultant come in and he wasn't even able to find the heating pump- Brian had no issue finding it within the first 3 minutes in our apartment. Would definitely use them again - just hopefully don't have any of these issues again.

Tom and his crew responded immediately to repair two toilets, install a garbage disposal and two other smaller repairs. Mark and Joe were pleasant, honest and efficient. They were careful to leave everything spotless and a pleasure to deal with. So fortunate to have found Velocity and highly recommend!!!

Our heating system started blowing cold air so we called our usual plumber (who also does heating), but never received a return call after 24 hours. During that time period we also called someone else who was very highly rated and also never received a returned call. I then called Aquaflow who had some great reviews as well and Vincent called me back in about 45 minutes. He told me he could come out the next morning which was great and he even showed up exactly when he estimated that he would! He was very thorough and extremely knowledgeable and told me every thing he was checking out to diagnose the problem. Within a couple of hours the part that failed was replaced and I had heat again. I very much appreciate his quick response and the quality of work provided, especially during some 30 degree days in March. It's not fun to wake up to your house being 49 degrees, but thanks to Vincent we will be waking up much warmer tomorrow morning!

work ethic and consideration for the consumer as described. Justina made a great team member. They helped me remedy a bathtub problem that another contractor had been unable to fix. Our contractors rectified it quickly after Justina provided us a fair quotation. They responded to all of my questions and were generally quite helpful. swift to act and exact in their execution. I will never longer contact the plumbers suggested by my home warranty anytime I have a plumbing issue; instead, I will use The Boston Plumber. The project was a nightmare before Justina and his crew intervened and made everything right.

We were not getting heat in a back bedroom. Tom came out and found out the previous folks must have had kid(s) who threw down all sorts of stuff down the ductwork. He cleaned our furnace and fixed our problem with a very reasonable price. Highly recommend!

Tyler came out on a Saturday night and spent a lot of time working out a difficult clog in our sink. He was very friendly and professional and we appreciate his hard work. We would recommend him to a friend and will request him if we have any other issues in the future.

In and out so fast. Know what they're doing even on a not so standard install. Cleaned up took away all old parts and packaging. Left like the were never here. If anything goes wrong just call. The best.

Great team! Responsive and customer-oriented. Went above and beyond to help make a bad situation more positive.

We have been using Bell Tower Plumbing & Heating for years for all of our plumbing needs. We formerly owned a multi-unit apartment building and used Bill on a regular basis for many, many, tenant plumbing issues over the years. We also use Bill at our own home. He is very professional, on-time, quick to respond, reasonably priced, dependable and honest. Bill never tries to up-sell a job and I have always been pleased with his work. I would recommend using his services to anyone and have many times to family members and friends. He is outstanding and you won't be disappointed.

Quick to schedule a service call for a broken hot water heater. They came out the same afternoon and fixed the problem for $300 including parts. Most others we talked to were recommending a complete replacement. Unsure how long we would be staying in the house so this was the best course of action. Would use again.