Best Water Heater Install in Washington DC

Dwayne was at my house fixing the problem 20 minutes after I messaged him. He worked quickly and was very knowledgeable.

Kevin Jenkins was very responsive, efficient, and did a great job. He could have sold me on a much larger problem but it was a simple fix thankfully. Very nice guy. I will be calling him again and recommending him to any that ask. Thanks Kevin.

They provided excellent service, on time, and communication was good at all times. The plumber was prompt and professional.

Come in and fixed an issue we have had for over a year! Cleaned up well and was very friendly! Also let us know exactly what was going on and why we were having the leak issue! Finally got the issue resolved!! Thank you Kap

Geovanny showed up exactly when promised and dealt with our shower issue promptly and effectively. The cost was very reasonable. Highly recommend!

Kesterson Plumbing is hot garbage. We had them in to try to fix an indoor leak and shower taps. They came twice, charging us hundreds of dollars each visit, and left admitting they weren't able to figure out the problem. Clearly, my fault for giving them a second shot.

To add insult to injury, the fixes--once we had a competent plumber stop by--were easy, and cost us roughly 1/4 of what Kesterson charged... and they other group actually worked!

In short: in a world of many options, these clowns should be near the bottom of your list.

Alejandro and his assistant arrived quickly and were wonderful! Took their shoes off as we are that kind of house - worked so carefully and quickly assessed and handled the problem! Even recommended further work I should have done to keep my household working. Loved their attention to detail and super fast response!

Convenient, Affordable , Experienced

I would run swiftly in the other direction if you are considering using this company! Save yourself the headache.

Contracted Mr. Super Plumber (Maurice Walton), on Thursday, December 10 to do a very simple install and exchanging out of pipes and rough-in in the basement before concrete was poured. I hesitantly gave him a 40% upfront and he also asked for another 10% when the job began. Regrettably, I did this and this is where the nightmare began. I know the job was simple because we hired a plumber afterwards who did the job in a half of day with a complete crew. Hindsight is always 20/20!

He showed up the following Tuesday with one worker that did not speak english (called him his helper) and was completely unprepared to do what we had contracted him to do. He spent most of that first day talking and making excuses about why he could only work 4 hours the first day instead of 8. He said that he was tired from having to respond to an emergency at a woman's house the day before. He asked me if it was ok for him to leave early after the first day because he was tired and that he was ahead of schedule. The work that he did on the 1st day could have been done in one hour with a skilled crew.

Day 2 and 3 were much of the same, he showed up late, left early, left the jobsite on multiple occasions for product runs, and had tons of excuses why a one day job had turned into 5. Maurice also communicated to me that my presence on the job site (the house that I own) made him nervous and asked me to trust him and that good work takes time. This was just another ploy and pressure tactic for him to avoid doing what he said that he would do. Aside from all of these other issues, Mr. Super Plumber was just unprofessional. There was zero urgency to do what he communicated at the time that he said we was going to do it. These were signs that I missed.

The entire time that he was on site he kept reminding me of how much money I was saving by using him and how he wasn't charing me more for things that he began to see that he did not anticipate. I regret that I did not follow my first instinct when I met him and went elsewhere.

To date he has received $3700 dollars from me and on the following Monday when he promised he was going to get the job done has disappeared and is not answering my phone calls or that of our general contractor. He told me that $2700 were for materials and all he bought was $100 worth of PVC pipe at best which are still left on site. I intend to file a police report as well because of this money that was stolen from me. To date he has not returned the deposit that we gave him and stated on the phone in our last conversation that he does not intend to.

I would run swiftly in the other direction if you are considering using this company or guy. I can not say this strongly enough!

Came out with short notice, very respectful/professional, quick service. And worked on our system which multiple other companies refused.

This plumber was the one I hired to repair my home's garbage disposal. He was both kind and competent. He quickly resolved the issue, and I saved money by not having to pay for any supplementary services.

Very professional and did a great job!

My new faucet worked really well. They check if the hot/ cold water was running and for leakage etc before leaving. Great and excellent customer service and I will use again in the future.

Great customer service. Fast response and always reliable

We had an issue with our Navien tankless water that our original contractor could not figure out for months. Navien recommended Charles and Sons. Frederick arrived promptly, diagnosed the problem immediately and fixed that day with parts he already had in his van. They clearly are knowledgeable and experienced, and very professional. Highly recommend!