Alexander Mann
a year ago
Wow, absolutely amazing and wonderful plumber!
I'm a very strong believer in finding the right people for a job and keeping them in my
network.
I contacted Gerry via phone after asking my community on nextdoor if they knew of a good plumber that won't rip me off.
I received a comment and a link shortly after recommending Gerry. I looked at the reviews on nextdoor (didn't know that was a thing), as well as the reviews here and figured I'd give him a call.
Upon calling, I received a quick text message stating he couldn't talk at the moment, but also asking what I needed help with. After letting him know I had a toilet that was running, he called me within 3 minutes.
While on the phone, he told me he's also local to Arlington and could swing by today after 2/2:30pm. I asked what his rate was and he said free estimate, I'm close to you.
Gerry got here around 3pm as promised and we checked out the issue. Originally, I thought it was a flapper or a gasket.. but he quickly brought to my attention that the toilet was also leaking.
He estimated a charge of 245 (248 with tax) to fix all the inner components and the valve. I said let's do it, and he went to work.
I asked if I could watch and we ended up having a great conversation. Super down to earth person! After replacing the components, he got on the ground with a towel and proceeded to check the toilet. It was brought to my attention that we have a crack in it and would likely need a replacement.
I was so touched at how genuine he was as he wasn't trying to push anything on me and he even reduced the charge to just 120. He said if I want or choose to replace the toilet, that's up to me and my wife to decide. If we'd like him to help, just get the toilet off Amazon and he'll come out to install it and just charge the install.
Estimate for toilet installation is 250, but well worth it for an incredibly professional plumber.
I highly recommend Gerry and would absolutely, love to work with him again. This is truly, a one in a million plumber with a heart of gold!