Best Plumbing Maintenance in Virginia Beach VA

Atomic plumbing gave such great service! They were on time, fast, clean and very respectful. Ryan and Justin did an amazing job installing a new hot water heater. I am very pleased with their work.

Great people to work with

The entire experience was awesome! I used Accent to fix a leaking roof in my master bedroom.  Mike came out within 20 minutes and looked it over, told me exactly what was wrong and exactly what he would have to do and quoted me for it. He was honest and to the point. With impending weather and his current schedule, he said he would be able to get to it within the week. He gave me ideas on how to bandaid the leak until he could get to it. He stayed in contact with me and let me know the exact day and time he would be there. He arrived early and immediately got to work. He kept me informed during the whole process using pictures while he was on the roof. He process only took about 3 hours including a supply run which he informed me he was going to have to do. Overall, I can't say enough how great of a job he and Joe did. I would and will definitely recommend Accent to anybody needing home improvements or repairs.

We have used Mr. Dodd for over 30 years because we can always rely on excellent service. He has completed several HVAC jobs for us during that time. When you call James Dodd Heating Cooling and Plumbing, the phone is answered by his wife Carolyn. With her pleasant manner, she does a thorough job getting detailed information about the HVAC problem. When Mr. Dodd arrives, he has a base of information to assess the problem. He then prepares a detailed work order including the material needed to complete the job, the amount of time to complete the job, and the cost.

Over the years, Mr. Dodd has replaced an entire HVAC system in an older house we owned, completed a tune-up on an existing system (several times), replaced just a part of an HVAC system rather than the whole system, and this week, replaced a gas hot water heater for our home.

Several years ago, Mr. Dodd hired his grandson as an assistant. The two work as a great team. So, when you call Dodd Heating Cooling and Plumbing, the same team arrives to do the job every time.

Our latest plumbing problem had the team arrive, check the type of water heater needed, and locate where the water heater was in the house. The Dodd team was back in a short period of time. They removed the old water heater, installed the new water heater, and hauled the old water heater away. From start to finish, the job was completed in a timely fashion.

When Mr. Dodd left to purchase a new water heater, he could have easily stopped at a nearby Big Box store. Instead, he went to a wholesaler and purchased a higher quality water heater at a much lower price.

We highly recommend James Dodd Heating Cooling and Plumbing. They’ve become like family!

Tim and the team were absolutely outstanding. I cannot state enough how impressed I was with the overall work quality, professionalism and demeanor of these repair personnel. Moreover, Teresa, the scheduler was flexible and on top of the repairs. A+ business

It all started with a clogged drain line…. I called another company, they came out 4 days later to clear the drain. Luckily this was when we had some cooler temps. I was told the 15 year old unit looked great and we had plenty of time left on it. The next time we ran the unit buckets of water was coming from our back up drain, the drain pan was full of water, and we noticed water spots on our ceiling under the unit in the attic. I called the company that serviced it on a Sunday and they said they couldn’t come until Tuesday, that was not ok with me.I contacted Guy Smith Heating and Cooling via their website on that Sunday afternoon, hoping for an appointment Monday morning. Katelyn called me within the hour to get more info. She explained that the situation was not good and she said “I think I can help you”, those were the words I needed to hear in that moment. She gathered some info, put me on a brief hold, and came back to say “my tech will be there in 25 minutes.” Amazing customer service on her part! She put me at ease even with a full blown leaking unit and a 4 year old begging for my attention during the call.Kevin arrives, asks a few questions, explains everything and starts to blow out the drain line (you know the one that was already cleared). This time he didn’t stop until he got it cleared, he was adamant that it wasn’t cleared. He tried again and sure enough a ton of rust came blowing back up the drain pipe all over the unit.After further inspection and showing us pictures, he noted that the unit was rusting apart. Fixing it would only delay the inevitable replacement. So we started the quote process right there at my kitchen table. He outlined all the options for replacement, explained payment options, scheduling, maintenance, etc. There wasn’t a question I had that he didn’t answer. We ended up purchasing a new unit to replace the one that the other company said was “doing fine.”The install guys arrived on Friday morning as scheduled. They were professional, clean, personable, prompt, informative, helpful, and every other positive descriptor you could use. They even covered our floors and steps with a canvas type fabric to ensure the amount of dirt tracked through the house was minimal. They were here all day but had little impact on my ability to continue to work from home.I HIGHLY recommend Guy Smith Heating and Cooling for ANY HVAC need you should have!*I added photos of the drain pan for reference.

My faucet was missing a part and Joe went above and beyond to find a part the Amazon did not include in my box

Wayne was knowledgeable about problem ,resolved the problem ,was courteous and thanked me for calling them. they were on the job in 90 minutes after my call to main office--- great service

Tech called to confirm he was his way for my appointment. In that I had other appointments today, they scheduled service time to accomodate me.When Phil arrived, he introduced himself & was extremely courteous & professional. Listen patiently about my problem & how it would be addressed. He eased my mind letting me know the problem was not as bad as I thought it to be.

We had a hot water line leak and drain issue and the technicians knew exactly how to complete the repair in a timely fashion. They gave us instructions to stop the water damage until they arrived within 12 hours. I will always call them! Blessings blesses homeowners!

Glen was a pleasure to work with. I love my new Bosch HVAC system.

Excellent !!! Thank you.

I've been a homeowner for years and I cannot say enough good things about this company. I called them about a slab water leak and they were very responsive. What should have been a job that took a couple of hours escalated (through no fault of their own) into what turned out to be two days of digging and repair work. They encountered significant plumbing design flaws and what turned out to be four leaks and not just one; yet they worked professionally and with a positive attitude throughout the entire process. Rob Bertolino was very hands-on onsite every step of the way; my calls & texts were always answered immediately. Rather than take the easy way out, they confined the floor excavation to one bathroom and avoided digging up any of our kitchen tile. In the end, they fixed a very difficulty problem and at a very fair price. I will not hesitate to call them again for any plumbing needs.

Excellent Service, fair pricing, Plummer Jane's took the time to explain exactly what my issue was before he started the job. Highly recommended and I will be calling him again if any other issues arises

Great service and very professional. Clearly explained all steps in repairing my clogged sewer line. Will definitely ask for Mario for all my future plumbing issue's.Sincerely,Mr. Hanley