Rob Bertolino Plumbing & Heating

I want to highly recommend this company. They are the most professional plumbers we have ever encountered. Rob, Tony and Brian replaced the Quest piping in our house that had given us issues for years. They were knowledgeable, extremely pleasant, and hard-working. They went above and beyond to make sure all of our plumbing issues were met. I can't say enough good things about these guys! If you need plumbing services, call them first. You will not be disappointed! So glad we found this business. We will continue to use their services.

As a new homeowner, I called my gtb father-in-law when we had a water leak, figuring he’d know of a good plumber in Virginia Beach to help us. We took his advice to call Rob Bertolini Plumbing & Heating without question and were almost shocked when Jason and Tony exceeded all of our expectations. They were downright professional. After the fact, I checked out the company’s website and thought that everything listed in their “Why Hire Us” section rang true. Thank you guys and especially to Jason, who also let us know of other services they provide, so we now know who to call in the future for various heating/plumbing needs!

2 of the 3 issues had to be repaired within 6 months by another plumber. This was about 4 years ago. This work was done by one of the brothers. Never again. The owner is questioning my review. I submit to him that his family is from Vermont. How would I know this if there were not a contact ?????

I've been a homeowner for years and I cannot say enough good things about this company. I called them about a slab water leak and they were very responsive. What should have been a job that took a couple of hours escalated (through no fault of their own) into what turned out to be two days of digging and repair work. They encountered significant plumbing design flaws and what turned out to be four leaks and not just one; yet they worked professionally and with a positive attitude throughout the entire process. Rob Bertolino was very hands-on onsite every step of the way; my calls & texts were always answered immediately. Rather than take the easy way out, they confined the floor excavation to one bathroom and avoided digging up any of our kitchen tile. In the end, they fixed a very difficulty problem and at a very fair price. I will not hesitate to call them again for any plumbing needs.

Quest pipe replacement and upgraded our water heater, and disposal. Also added gas to the kitchen for new stove. Estimate was extremely professional. We had 3 recommendations and Bertolino Plumbing included far more than the others. Technician was considerate, and cleaned up each day. We couldn't be happier with our choice!

Rob and company have done several jobs for me. Both large and small. Never crosses my mind whether a job is within his scope of work. Never a need for a call back, or warranty work. Would highly recommend to any of my friends or family.

I called Rob to come out in the Winter of 2011 to convert some old washer/drier connections to the new standard. He told me the job would only take a few hours and it'd be done. Three hours later he was finished without ever having to go under the house. He hands me the bill and it's a whopping $2000. I was taken aback by how he figured he could charge this much. This was partly my fault for not receiving a quote beforehand but his predatory billing scheme is a sign of the kind of business he runs. I kept the refrigerator magnet he gave so that I could recommend my friends and family not use him.

Tony was professional and knowledgeable. Diagnosed the problem and fixed right away for a very reasonable price. Recommend these guys 100%.

Bertolino Plumbing & Heating are fast to respond, do quality work and offer reasonable pricing! I trust Bertolino Plumbing for my personal home and also for my Real Estate clients and friends plumbing needs.

I have used this fine firm on three separate occasions. The staff is quick to respond and solves problems rapidly and inexpensively. The most distinctive feature is that staff keeps the user fully informed of the schedule for completing what must be done. They are cheerful in their work. Based on the outstanding performance I have observed, I would use them again, and I have recommended the firm to others. Alexander Sandy Monroe,

Highly recommend Bertolino plumbing have done multiple jobs for me from removing a stubborn clog to a large diagnostic problem which they figured out was old pipes that needed to be replaced. They are quick to schedule a visit. I have only waited a day before the scheduled visit. Professional, good quality and value. They figure out the problem and work until the problem is resolved.

Had a kitchen faucet installed and the service was excellent. Fast and professional.

I have used Bertolino Plumbing & Heating for my home and office several times. They have always arrived on time, been super respectful and they are really knowledgable plumbers. I would (and often do) highly recommend this plumbing company to anyone.

I know Rob the owner, great guy. He uses the latest technology and tools, very impressed.

Rob, Jason, and Tony went over and beyond great service!! Our plumbing job was not an easy task and with their great teamwork and diligence they were able to accomplish a two day task in one day! We had quite a messy job inside our home and they did an outstanding job of cleaning up after! We highly recommend this team!

Excellent, fast service. Very reasonable fees. Will definitely keep their magnet on my refrigerator for future emergencies.

Thank you so much for the emergency help today!!!

I chose this businessman based on other reviews. I left a message and got a quick call back. Within an hour or so Rob was at my home. Rob communicated with me by phone about the problem and proceeded to fix an outdoor leaking pipe. I could not be happier with the quick response and informative communication. Bertolino will be my go to from plumbing from now on.

I couldn’t be more pleased with my experience. As a small business owner myself, I try to provide elite service with reasonable and transparent prices. I can tell that they share the same philosophy. Jason was highly professional and efficient in taking care of three separate plumbing issues. I will absolutely call them again with any future plumbing needs.

Absolutely 5 stars. Our condo association had an emergency and after being told it would be a week by 3x other plumbing companies, Dan came out within 45 minutes of calling and got us repaired properly. Can’t recommend Rob Bertolino Plumbing enough!!

Very friendly and professional. Arrived on-time. Rob rerouted some shower plumbing. Did a nice job and a few extra things for no charge. Came highly recommended by a friend. He’s now my go-to plumber.

Highly Recommended, Reliable, Professional, DO A GREAT JOB!

This will be the second time Bertolino Plumbing has helped me out in a jam! I have been out of town for a new job most of the week, and when I returned I discovered a couple issues. I was freaking out not knowing what to do, but knew who to call. Rob Bertolino came out for same day service and educated quite a bit about my system and about several other questions I had. He was very thorough, professional and very patient with me. I was a mess and I know I chatted his ear off telling him our house's life story lol

But he was great and I am very appreciative of his service! Quick, reliable, and educational!!

We even discussed having his company do the plumbing for our demolished master bathroom in the next few months.

I highly recommend calling Rob, Tony and his team. I needed a toilet and sink installation with all new pipes going down to the basement. They did such quick work. Of course, there was an unforeseen issue. Roots in the pipes that prevented the water to flow properly through the house. It caused overflow which was extremely frustrating but they handled that too.
These guys are such gentlemen. So nice, patient and professional. They work with clear communication and are fair with their pricing, which I appreciated so much!
If you need plumbers. Call them!

These guys are pros . They don’t charge you by the hour. They have flat rates. The guy coming to your place been doing it for twenty years or more. They just did a job for me that would’ve cost me $400 if I went through someone else. They did it for much less. These guys are great.

I was impressed even before the work was started. I think Rob is a great guy.