Description
Atomic Plumbing has been providing plumbing services for the entire Hampton Roads area since 1968. We hire the best-trained, certified technicians. We have always believed in giving the customer top rate service at a fair price. Contact us 24/7 for all your plumbing needs, from water heater repair and replacement to draining cleaning, pipe repair and installation.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Appliance Installation, Appointment Scheduling, Backflow Preventer Inspections, Backflow Preventer Tested, Certified Backflow Tester, Cleaned Up, Completed Repairs, Contact Plumbing Service, Cooling Systems, Cross Connections, Drain Cleaning & Maintenance, Drain Lines, Emergency Plumbing Repair, Emergency Services Available, Fresh Water Supply, Gas Leak Repair Services, Gas Lines, Gas Pipes, Home Improvements, Inspection Camera Equipment, Install New Bathroom, Installation Backflow Preventers, Irrigation Systems, Jewelry Removal, Laundry Room Plumbing, Leaks Appliance, Mechanical Work, Necessary Repairs, New Bathroom Fixtures, Our Plumbing Services, P-Trap, Plumbing Appliance, Plumbing Inspection, Plumbing Job, Plumbing Lines, Plumbing Needs, Plumbing Problem, Plumbing Repair Drain Cleaning, Plumbing System, Plumbing, Heating, Removal Tree Roots, Renovation Project, Replace Plumbing, Sewage System, Small Leak, Sump Pump, Washing Machine, Water Conservation, Water Pressure, Water Supply Pipes,
Reviews
Ryan Culicerto
9 years ago
We had a great experience with Scott. He was friendly informative and stayed until the job was 100% complete, which was 10pm on a Friday night. We would have Scott back anymore (but hopefully we won't need him).
Randy Bolhuis
7 years ago
What a great person to lead his crew to put in an attic water heater in 95 degrees temp. and the heat index above 100 degrees. Wow, what a great job. The price was more than I thought, but, that is what happens when you have a 17 year old water heater with a attic ladder opening that was 2 inches smaller then the new EPA regulated water heater. Plus, a badly installed AC unit exhaust ducting that was installed incorrectly. Great catch Jim. Again, what a great job he and his crew did. From start to finish. A true team of professional. thanks for the hot water again. Randy
Ryan D was service technician from Atomic Plumbing. He was on time, out going and friendly. Quickly defined the problem and what the cost would be.Went to get parts, accomplished his work in a professional manner, tested results to ensure success, demonstrated to me, cleaned up after himself and helped me put things back where they belonged. All-in-all, a good job at a fair price. I'd use Atomic and Ryan again.
TRICIA PEARSON
10 months ago
Had backed up pipes and they quickly got everything cleared out and running again. Took less than an hour and they cleaned up everything. They did an amazing job!
this review was edited after owner contacted me.The technicians came with in an hour of me calling and were polite, friendly, cleaned up after themselves. After telling some co-workers about my experience they told me i was charged way to much. After leaving a somewhat negative review, I was contacted by the owner who put my concerns of, paying way to much, to ease. I still feel that they are on the pricey side but they do quality work and stand by that work with an excellent warranty. ( I had a water heater installed)
Atomic Plumbing as always, provided excellent service today - Don R. was professional, knowledgeable, and courteous - many thanks!
I typically dont write reviews, but I have to write this one!Our condo association had a huge problem with broken sewer pipes and tree roots. There was raw sewage backing up in many units. Two different plumbing companies were called. What it boiled down to is neither had the equipment needed to even fully diagnose our problem, much less fix it.We talked to another plumber who recommended Atomic, he told us Atomic is who he would use! He said they do good work, they're honest and they have the equipment needed. Scott Perkins, Dalton & Joey worked many hours and days to get the job done. They were always professional and friendly. Many of the neighbors would come outside and ask questions they would always patiently explain.Before the job plan was agreed to, Scott met with all the home owners with questions & answers virtually, he also met in-person with the board. He was always so easy to reach by phone or text. I can't say enough about how accommodating they were. I also have to mention that Kelly and all the office staff were always helpful and friendly. I believe everyone takes pride in their jobs at Atomic, and they should!I wish I could say all my dealings with contractors / businesses went this smoothly, but I can't.Thank you all!
Jim and Dalton were prompt, professional, and courteous. I accidentally closed Dalton into crawl space. Of course, I apologized and Dalton was gracious. He kept conversation professional explaining the job he just completed and the next steps.We would ask for Jim & Dalton if we ever need service in the future.
Sharon Hayden
3 months ago
Robin is a gold star team member! He was Polite, friendly, professional and punctual.
Michael Frickanisce
5 months ago
Fast, efficient and friendly Great customer service all around, even on the phone.
Very punctual! Justin was very polite, professional and knowledgeable.
Will use again.
Dustin Shambach
3 years ago
Justin Duke was my plumbing technician and he did a fantastic job diagnosing the problem and fixing it. Very happy with him as a person and the work he did! My bathtub had a lot of trouble draining so I had a lot of hair and whatnot backed up in the tub. Icing on the cake was he literally cleaned my bathtub when he was done. Totally unexpected and he didn't have to do that. Very happy with Atomic and the work Justin did!!
Bill Dohrmann
5 years ago
Ryan, came out on time on Friday evening, determined the problem, gave me the pricing and discussed everything with me. He did an outstanding job, on Saturday when he returned and installed the water heater. He cleaned up after himself and left the job site even cleaner than when he started. Would definitely request him again and will recommend Atomic Plumbing to my friends.
These guys are a joke! They charged me nearly a THOUSAND DOLLARS to install a bathtub faucet! ! ! Home depot would have done it for $150! I won't be using them in the future and I suggest you don't either!
Chris was very professional and expedient! I highly recommend him to anyone who needs plumbing services!!! The company was very responsive! I called on Sunday and Christopher was here Monday morning and did my pipe repair in 2 hours. I highly recommend Atomic!!!
Cecelia Clement
5 years ago
I called and was able to get an appointment the same day. Jimmy Powell was very courteous and professional. He was able to make a repair and fix my problem. When I need help again, I will call Atomic and I hope Jimmy will be sent.
This is my first time using Atomic Plumbing and boy am I happy! They were able to come out right away for my leak behind the refrigerator. I had called several other plumbing companies that were not able to come out for days. Alan B and Mike were professional, friendly, knowledgeable and we will definitely use them in the future!! Thank you so much!!
Jeff Carnahan
6 months ago
Ryan and Joey were friendly, professional, knowledgeable and efficient. They clearly explained the issue and the work that needed to be done. They quoted us a price before starting any work. After the work was completed they showed us the finished product and provided helpful information about our new disposal. They also provided us with estimates for other projects we will have done in the future. I was impressed with both Ryan and Joey.
After realizing we had a blockage in our main line, we called Atomic after hours (9PM) and was graciously helped by Kimberly who was wonderful and provided guidance for calling the city as well as scheduling us an appointment first thing the next morning. Unfortunately, the blockage was on our end, but yet, fortunate enough Atomic was on their way to help. Brian showed up and identified where our sewer line was and also explained all possibilities. After discussing our options and the flat rate of service, Brian got to work and was able to successful snake our pipes and fix the issue. Very grateful to Atomic for a quick, stress-free and professional business. Thank you again.
Jennifer VanDavieer
2 years ago
Scott -the cool one - came and unclogged our drain. He was very professional and helpful, polite and knowledgeable .
Barbara Ann Holmes
a year ago
Alan and Michael did a great job. Prompt, skilled and courteous. Always call them when I have an issue.
Scott and Joseph were pleasant to work with, informative, professional, and courteous. They kept us informed, offered a choice of solutions to our problem. Once we made a decision, they proceeded to do the work as quickly as possible. Great job and good teamwork.
From the beginning James was very professional and extremely knowledgeable regarding our water heater. On replacement day Tim the apprentice was equally professional. Atomic Plumbing will be our go to plumber for any future issues and we will not hesitate to recommend Atomic to anyone who asks. Five Stars to James, Tim and Beverly in the office!
Randy and Tim were very helpful and fully explained everything and answered my questions and made suggestions to help with future problems. They also cleaned up after themselves and were very polite.
Jerry Reynolds
3 years ago
Jim and John did an outstanding job replacing my water heater and fixing the pipes. The job was quick and reasonably priced.
DONALD ALEXANDER
6 years ago
I am extremely satisfied with the service I received from this company and The job was great and happy with the military discount.
Cathy Maston
5 months ago
Justin Duke and Mike Casey and the whole Atomic team were terrific to work with. We were very impressed.
I just want to say that Justin Duke was the best! Not only did he fix the requested items but he fixed additional requested items once he arrived. He was very professional, kind, courteous and willing to do whatever I needed without hesitation. Everything he did looked great, works great, and I just appreciate his professionalism, knowledge, and dedication to the task at hand. He is truly an asset and positive reflection to and of your company and I will continue to refer to your company for all my plumbing needs because of his work, attitude, professionalism, and skill. Thanks Justin for all you did.
Michelle Boggs
7 years ago
One might think so many positive reviews might seem suspicious. Not so. While a little steep, these guys communicated with me continuously and serviced my drains within two hours of my call. While a little steep for about 30 minutes of work, the overall service was fantastic. Highly recommend!
Our water heater had broken down. They were able to replace it the same day. Very friendly service too!
Ben San Soo Kung Fu Sifu
6 years ago
The plumber that came to our home on the service call for a clogged toilet refused to look for the clogged drain pipe and wanted to charge over $1,100 to look for iit.We paid the service call and ask the gentleman to leave our house. We then called another plumbing company A1 the technician found the clock cleaned out the pipe and left everything nice and neat in 20 minutes all together and their prices were very economical and very comfortable to pay for their services at A-1 Plumbing.We do not recommend Atomic Plumbing to anyone1 in Virginia Beach, technician was lazy and a rip off.
We had multiple leaks (started with one but my turning on and off of water shutoffs added three more). Jim arrived, we discussed the problems. I agreed to the repairs (satisfied with the price). Then I got out of his way. He was professional, knowledgeable, and efficient. Any more problems I know who to call. Thanks Jim and thanks Atomic.
Kristin Reeves-Hall
5 months ago
Detailed, high quality work from, great staff. Would definitely recommend. We had several quotes and several different approaches to our bathroom upgrade. They were professional and we will be using them for future projects.
Lareina Consalvo
7 years ago
Atomic Plumbing has helped me many times in an emergency situation with my rental unit. They are quick to respond and sympathetic to your situation. I feel like their pricing is fair, they are honest and upfront. I like that they always answer their phone and give you a direct answer.I would highly recommend their services
Robin was very knowledgeable and professional. Cleared our problem up quickly.
Joyce Van Horn
6 years ago
Thanks once again Atomic Plumbing! Know where to go when I have plumbing problems!! Randy C. was super!
Hillary Weller
6 years ago
I am extremely satisfied with the service I received from this company. I had the pleasure of working with Jim over the last few weeks, who helped me through an extremely aggravating situation. My husband and I bought a house 2 years ago that we later found out was both poorly and cheaply built. What should have been a quick fix turned into a 4 week ordeal due to faulty installation by the home builders and incorrect replacement parts sent by the manufacturing company. Jim was at my house 4 different times and was extremely patient, pleasant, and professional at each visit. He went above and beyond to get the parts I needed in order to spare me additional frustration. Thank you for your hard work!!
Terrific service! Not only did Ryan bail me - quite literally - out of a flooded bathroom on a Sunday, but he left the place looking spotless. Courteous, helpful, friendly, above all extremely skilled - a 5-star rating is the least I can give him! Atomic Plumbing is most highly recommended, and Ryan in particular. Excellent!
Mary Ann Trumbull
6 months ago
Chris and Mike were very efficient and fixed our problem quickly. I knew exactly how much it would cost upfront. No hidden charges. They cleaned up when finished. Will definitely call again if their services are needed.
David Collier
2 years ago
I’ve been using Atomic for years for our home plumbing repairs - they have really good people doing great work!
Mallori Neal
6 months ago
Ryan and will very nice wonderful to work with informative and professional
Jeannine Leadbeater
2 months ago
Atomic responded very quickly to my call. Justin and Mike were very professional and knowledgeable and kind. They efficiently found our leak and gave us a cost estimate for the whole job before starting the repair. It was a muddy job in the rain and late in the day, but Justin and Mike maintained very positive and friendly attitudes. We are very grateful and will definitely call Atomic again if we have another problem.
Justin and John is very professional. He gave great advice, helpful, and clear with explaining the problem and solution. Thank you Justin.
Justin was fantastic!! Very knowledgeable and professional. He was very persistent... I had a tough request and which he had to make multiple attempts to get the job done. Very impressed and would recommended to anyone.
carol harris
9 months ago
Years ago, Jimmy Powell came out and serviced my dad's home for Tommie Harris. We are trying to get in contact with Jimmy. Does anyone know if he currently works at Atomic? Thanks so much
Michael Ernst
7 years ago
Customer service was excellent. Technician was very professional and efficient. Services were very reasonably priced. I will absolutely use their services again.
Tiffany Curran
8 years ago
Anyone with frozen pipes? Ours burst after hours. Atomic Plumbing came out and they were so nice and informative. They were in and out and water running again just fine and all at a reasonable price. James was fantastic! Can't say enough. Will be calling Atomic for all of our plumbing needs.
Had an emergency leak repair and Atomic Plumbing was on it. They arrived within hours and had everything wrapped up and fixed very quickly. Great service, friendly, professional, and quick. Thanks for the help Sean and Dave!
Dave Morin
Techs 'Trey A' and 'Mike C' arrived with the intention of resolving a slow drainage issue and installing a popup assembly. Due to their thorough inspection and patience, they discovered a pipe leaking under the crawl space. In addition to that, they determined an issue under the kitchen sink after I mentioned that I saw water on the floor once which had not happened again. I was told 'we won't leave until we make sure everything is ok'. They were very kind and professional. They worked quickly, but were very thorough and very knowledgeable. It was as though I had been sent angels because I couldn't have asked for a better outcome. Thank you so much Trey and Mike, and thank you Atomic for hiring great people who care about doing an excellent job.
Ray Van de Castle
a year ago
Have had several plumbers recently, and by far ATOMIC has been the very best , solved our issues and are very professional and polite
Rebeca Lipinski
5 years ago
Justin R. Job well done!! Thanks for your hard work, advice, input and immediate response!
Ryan had a great attitude, was very informative and very professional. I was absolutely pleased with my installation. He never lost his professionalism as the install went late into the evening. I would recommend Atomic Plumbing and Ryan to anyone that asks.
James and his apprentice Justin were great! They did a great job assessing the problem and fixing it quickly. They let me know when they would be there and how much it would be before they started the job. Our master-bath tub was clogged. The quote was fair, and they got the job done quickly. Will definitely be using them again! Thanks :)
Ray Gajan, JR
7 years ago
Couldn't be more pleased. Great experience from the ladies in the office to the tech that did the job. On time and very professional. answered all my questions and explained everything. Excellent work.
Brenda Badoian
a year ago
Scott P. was very professional and knowledgeable. He answered all my questions and gave me valuable advice. He had an apprentice with him, Mike, who was also very professional. I highly recommend.
Jay S, what a great guy!! He was friendly and very professional. He diagnosed my problem and explained what was happening with my drain. The drain on a bar sink was not run correctly, but the real problem was a clogged drain. He unclogged the drain and made sure the problem was fixed. He was very patient and explained everything he was doing. He even gave me an estimate for re-doing the drain, but told me it wasn't an emergency, so I could plan to do that when I was ready.Thanks for a job well done.
I want to thank Technician Sean D. and his associate Paul C. for during an outstanding job replacing some of my plumbing. They arrived on job site at the time promised and quickly determined my problem. They were both very friendly and professional. Sean was very knowledgeable as to what had to be done and made a good job an excellent job with a few tweaks. Atomic Plumbing is lucky to have employees of this caliber.
Atomic plumbing gave such great service! They were on time, fast, clean and very respectful. Ryan and Justin did an amazing job installing a new hot water heater. I am very pleased with their work.
I'm a property manager and have been trying to find a fantastic, reliable, and knowledgeable business to send all of my properties' plumbing issues to. I finally found my plumbers! Atomic Plumbing was fast, their customer service is fantastic, and they do a great job. 👍
Roseann Carlson
10 months ago
Mike was very friendly, efficient and professional.
Joyce Gollogly
7 months ago
amazing service,great communication. hard to believe how quickly thry resolved my problem.
hugo barrera
7 months ago
Called Atomic because of a ruptured water pipe due to freezing. They arrived and repaired the pipe in the same day. Alan and his apprentice were very professional and answered any questions I had. Highly recommend!!
Robert Carlson
3 months ago
They was very professional and did the repair in a timely manner. Thank you
Jennifer Zambrano
4 years ago
Justin R was very professional and knew his stuff. Cleaned out the problem and I am very happy with his work and work ethic. Thanks Justin and Atomic!
Atomic Plumbing were very professional and on time to arrive at your door ready to go. I've used this company twice in the same week and was not displeased by their service. I recommend them for any pipe or plumbing issues and the prices are not bad because it's worth the service you get from this company.
Sarah Hooter
9 months ago
On behalf of my elderly parents who were charged over $1k to clean two drains. Less than 20 minutes worth of work. Justifiable? Or taking advantage of seniors?
Jim Miller and John installed our new kitchen faucet. Jim had come out previously to see why old faucet was leaking and suggested a new one since faucet was 15 years old. Jim and John were very professional and friendly. You could tell they took pride in what they do and made sure it was done right and working properly. I would definitely request Jim in the future for any plumbing problems we may have.
Thomas Partridge
5 years ago
Ryan @ Zach were very knowledgeable of the product and performed with efficency and left the place in great shape. I had 3 other quotes that were less expensive but after meeting Ryan I knew Atomic would do what he said they would do and They do.
After first calling another well-known sewer repair company, who was unable to clear my sewer line nor locate the blockage point, I called Atomic. David and crew showed up the same day and got to work. They had the equipment needed to find not only the blockage in my 150’ sewer line, but also two clean outs that had been covered up. The blockage, initially believed to be tree roots but ultimately determined to be a communication line, could not be cleared - so David and crew replaced the last 30’ of my line over the next few days. They were prompt, professional, knowledgeable, and very hard working from start to finish, even washing the dirt from the street and gutter.I’m a hard core DIYer and typically don’t leave reviews, but I was so impressed with David and team from Atomic that I wanted to leave this one. The fact that they didn’t ask me to leave one was also refreshing. Get it done right the first time and call Atomic.
I had a new water line put in from my meter to my house they were very respectful and did a great job and they were very knowledgeable
Amazing service from start to finish. Very through and explained everything before repairs began. I will continue to use them in the future and recommend to anyone needing a great plumber!
Brian Bowles
9 months ago
Scott and Kair both did a amazing job. Both techs were very professional as well as really narrowing it down with what my issue was. Both men did a great job with keeping everything nice and tidy as they were working and we’re also pleasant to be around. Also Scott saved myself a lot of money because my insurance did not cover all of the repair for everything. I was out of pocket but not near as bad as I thought I could be.Both men are really awesome. And just from this experience loan that I had with them I hope that they both can get some well paid time off to spend some time with their families. Maybe even a holiday bonus would be great for them. If I can provide it just myself I would because they really saved me because I was without draining water for over seven days. The issue probably would’ve been done all in one day but thanks to my insurance it took over a week.I would like to use the service again if it needed to be. Even they are all the way in Virginia Beach and I am in Hampton I don’t mind them coming all the way back up here to do the work that is needed.
Justin did an excellent job and he was both professional and courteous. Atomic is the BEST here at the beach!!!
Heidi and Jason Pimentel
8 years ago
We had a main line clog which was backed up into our tub. We contacted Atomic to schedule an appointment for the next morning and the process was great. Customer service was terrific and we received a call confirming the service in a timely manner. Jim M, the technician was awesome. His is experienced and well mannered and solved our problem in a short time. The price was very reasonable, especially considering the service was performed on a Saturday. I would reccomend Atomic to anyone who has plumbing or draining issues, you guys are great.
Luke Phillips
7 years ago
Last Saturday we had a huge plumbing problem in the bathroom and were in desperate need of a plumber. After 3 different plumbing companies came out i was losing hope because the issue still wasn't resolved. That's when my two favorite plumbers (Sean and Scott) from Atomic walked in. These guys got here at 10pm when i called and stayed till 4am which is when the problem was resolved. Both Sean and Scott are hard workers and i cant thank them enough for the hard work they put in during a late night. Going forward i will only be calling Sean and Scott for all my plumbing needs.
Professional, courteous service from beginning to end. Needed service on toilet Atomic had installed. Once again responsive professional service done right
Catherine Fruit
3 years ago
Based on various reviews and a number of references on the Next Door app, I decided to select Atomic Plumbing for the first time. The initial call to set up an appointment was easy and the representative explained the diagnostic fee and billing process clearly. For clarity, we had some plumbing repairs that didn't require same-day attention, so I was not off-put that we had a service call scheduled for the following week. One of our requests was to install a couple of new shower heads I ordered, which were expected to arrive before the service call. We also had a couple of slow-draining sinks and another sink that had low water pressure. The company's office staff were extremely communicative, sending emails the day I called to schedule an appointment, the day before service, and several emails the day of service. In addition, I received a call an hour into the 4-hour window to inform me of the status of the next available technician. Also, one of the emails I received before the technician's arrival included a picture and a short bio of the technician assigned to us. I have never received such outreach before by any contractors! The technician Robert had arrived within a couple of hours into the scheduled time. He was professional and possessed an even-keeled demeanor. He quickly assessed our needs and gave us the proposed quote. Each time he entered the house he made sure to put boot covers and a mask on, he asked us to check his repairs to ensure we were pleased, and he made sure to clean up the work areas before he left.I was satisfied with the service we received and would use Atomic Plumbing again and ask for Robert to be assigned to us.
Michele Matthews
9 years ago
I called Atomic Plumbing & Drain Cleaning because I was having trouble with my water heater. I chose Atomic because of the awesome service I received during a previous call when I had a different plumbing problem.I called at 7:00 am on a Saturday morning and received a call back at 7:30 from Beverly. She took my information and assured me that a technician would be out early that afternoon. She called back at around 1:00 pm to let me know that Jay S. would be arriving shortly and sure enough he did.Jay S. was courteous and professional. He assessed the problem and presented me with the options. Surprisingly, one of the options was to do nothing. There was absolutely no pressure. I authorized him to proceed with the service and he replaced the thermostats in the water heater in less than 30 minutes and everything was up and running perfectly.I appreciate good, thoughtful customer service. I never felt pressured or that I was being taken advantage of. The choice was always mine. The fact that I got such quick, professional service on a Saturday was definitely a plus. Thanks Jay and Atomic.
Had a major problem with a broken and leaky pipe in my bathroom this morning and called atomic. The woman that helped me over the phone through the process was a woman named Kimberly and she was very friendly, polite, amd helpful. As far as the company they were very fast with a same day response and very accurate on theit appointment time. When Mr jimmy arrived he was very friendly and knowledgeable about the situation and eased my mind about it. He did a very thorough job. Would highly recommend them to anyone , will be using them for any of my plumbing needs . Thanks again atomic plumbing for A+ service.
Eric was upfront with the cost and gave us several options for the repair. We will be calling him for any future plumbing issues.
Ryan D explained everything, gave me 3 options to fix the leaking problem he was honest and professional, I'm glad I called Atomic Plumbing Ryan and Zack did an awesome job, I'm definitely calling them back for my masters bathroom reno.. and a big plus they offer military discount..
Timothy Lowery
a year ago
Jim and Bradley were extremely knowledgeable and helpful in identifying the issue and resolving it. Very friendly and great customer service from these two gentlemen. Different companies provided estimates without the effort that Jim and Bradley provided; the other companies were more expensive and more importantly wrong about the issue. Military discount a big plus also. Highly recommend!
Justin and Mike showed up as scheduled and got right to work. They were very helpful and explained as they worked. The quality of work was great and they were very helpful, giving great advice.
Kendra Croshaw
3 months ago
Very polite and personable. Very knowledgeable about plumbing systems.
We had to get our whole house replumbed to include the main line. It was a big job with many obstacles and challenges. Atomic was not the cheapest, but certainly the most reasonable. Justin, Eric, Alan, and John were professional, courteous, and did an excellent job. I will be calling Atomic again as well as referring them to all of my friends and neighbors. Thank you!
The office was able to schedule an earlier appt. The two plumbers were professional and polite. Job was done quickly. The cost was reasonable. I'd use them again.
Scott P and Mike G were prompt,
professional, and knowledgeable. Both men are a credit to Atomic Plumbing and their efforts should be recognized by Atomic at the earliest opportunity.
Theresa Burke
5 years ago
Painless, speedy service from dispatch to done! Smiling professionals always make happy customers! So grateful for all of you.
Great service, Justin responded diligently to the emergency call and had the job accomplished professionally. I would use their service again and I highly recommend them. Very professional, friendly technician, efficient and honest. Justin and Trey are awesome! Very friendly and helpful. Justin showed me somethings that could help me in the future. I will use them next time I need plumbing service. I would recommend to anybody in the area.
We used Atomic Plumbing to fix and broken faucet in our shower. I called on a Sunday and the office was very honest in telling me it would be half price for an estimate if I waited until Monday morning. I scheduled an appointment for Monday morning and received an email that Ryan would show up between 8-10am. My wife received a call at 9am saying he was 45 min away. He showed up at 930am and examined the issue and gave her the estimate. Once the price was agreed on he had to run and get some parts, but returned and had the entire faucet replaced by 1130am. Very courteous and professional and had the job completed as promised. This company is rated very good on Angies List and I would not hesitate on using them again in the future. Thanks for a job well done Ryan!
Patrick McGill
4 years ago
Had a clogged toilet and several other items that needed attention 2 days prior to an open house. Called atomic plumbing and ryan D arrived within the hour. He explained everything thoroughly and provided a detailed cost of repairs. He was pleasant and courteous and made us feel at ease during his visit. He didn't pressure us to do work that was not necessary. Would highly recommend him in the future.
Would recommend atomic plumbing to anyone. They sent out a great technician by the name of Ryan. Ryan did an excellent job after hearing the issue and quoting me a very fair (beating the other competition by hundreds) price Ryan went to work immediately and did the best he could to be as little invasive on my home while fixing a slab leak. After finding the exact place the leak was at far away from the location the leak finding people I paid 300 for stated it was at, he fixed quickly and explained the entire way. All I know is because of Ryan I will be using atomic plumbing from now on.
Stephen Stone
4 years ago
I was very happy with the service I received. Ryan and Zach responded to an emergency. A pipe had burst on my 2nd floor and there was extensive water damage. They arrived quickly, were very professional, explained the problem and their solution, and finished the work in a timely manner.
Anthony Burden
4 years ago
Jimmy P serviced our toilet by changing out the entire flushing assembly and replacing our washing machine valves in our washroom. He was extremely knowledgeable and professional and had the job done within two and a half hours. I would highly recommend Atomic Plumbing and Jimmy P to anyone. Great job!
Hands down professional, fast, punctual, reasonable pricing and a great choice for your plumbing needs. Will be calling them first every time! Very pleased. Shout out to Ryan for really representing this company in the highest manor!
Excellent customer service. Scheduling was easy, the plumber showed up early, and he was 100% accurate in what he thought the problem was with the toilet. The repair was was completed quickly and the price was very reasonable. I will definitely call Atomic Plumbing again.
Corliss Pruden
2 years ago
I needed to have my gas line to my stove adjusted and a new turn off valve replaced. Thanks Atomic!
Miriam Harris
2 years ago
Both Ryan D. and Ryan S. were extremely professional and responsive. Not only did they do excellent work in diagnosing the water heater problem, and replacing it, but they also coordinated with the water damage mitigation people to synchronize their work so that everything was completed in one day. Ryan D. has now worked three separate plumbing issues for us and we could not be happier.
Sean LaPlante
5 years ago
Great experience with them. Extremely professional and patient. Would highly recommend.
Josh “757 Beard-Be-Que” Kimm
a year ago
Sean and Kale came out and efficiently diagnosed my problem and had it taken care of and my drains flowing freely again.
Gunny HADDEN
3 months ago
Atomic is the only one of the four companies that I called that wanted to charge me to get an estimate on replacing a tankless unit.
Extremely fast response and fix after having an unforeseen flood in the kitchen (1 hour arrival post broken pipe). Our technician, James, was professional and gave us all our options for the fix. He checked all our water sources (showers, toilets, faucets) to ensure that we didn't have a hidden leak anywhere in addition to the broke pipe. Hopefully we don't need Atomic Plumbing again for emergency service but if it should happen, we will 100% call them.
My mom's sewer drain backed up, and my hand-crank snake wasn't doing the job. Called Atomic and they were an absolute joy. Very fast response time after I placed the initial call, tech (Justin) was there in less than an hour, got everything cleared out and moving, hardly any fuss at all. The price felt reasonable and truly, it was such a relief to know everything was working right again. He even fixed up the drain on the side of the house that's been busted for literal decades (the one that almost everyone ends up running over with their lawn mower at some point). Justin was absolutely wonderful, and his years of experience made the whole thing fast and easy.Will not hesitate to call them again if there are other issues. Thank you thank you thank you, Atomic!
Heather Wells
2 years ago
We had Atomic Plumbing come out twice in the past two weeks. The first time, Scott M. came and fixed our water heater. The second time, Justin and another young man came to fix our washer valves and upstairs toilet. These gentlemen's service was amazing and they were very professional! We will always be calling on Atomic Plumbing for any of our plumbing needs in the future!
August McClung
11 years ago
I was given an estimate to replace two standard bathroom faucets (That I supplied!), replace a leaking exterior preassure release valve for a water heater, and repair a leaking sink drain. This would account for approximately 4 hours of work and less then $50 in parts. Grand total for the service - $831.33, but that included a 10% military discount - Thanks. The prices they charge for thier services is exorbitant so needless to say I declined thier services. I was still charged $69 for them to come to my home to give me an outrageously high, worthless estimate. Save yourself the $69 and find a service provider that can give you a rough estimate over the phone or a free in home estimate.UPDATE: I have modified my previous rating subsequently due to receiving correspondance from the owner as a reply to my dissatisfaction. In addition, he refunded my $69 service fee. Though I was not pleased with the prices for the services requested, I am impressed with the owner's direct involvment with customer satisfaction. I do not feel that I should completely remove this post; however, I did feel it necessary to update this post and notify the public that Atomic Plumbing did attempt to make it right by me.
Justin D and Eric worked on four leaky spots in one afternoon replacing toilet parts, bathroom sink fixtures, shower fixtures and an ancient outdoor spigot that required going into the crawl space. All were done efficiently and with detailed explanations. Additionally, each work area was left completely cleaned up. I appreciate that they also alerted me to a duct work problem under the house which I may not have discovered for some time. My parents, also customers, and I are happy to give a big thumbs up to Atomic Plumbing. Thank you Justin D and Eric! Good team!
Mike and Ryan visited us for what we thought was a leak in our drainage line. It actually ended up being a clog that was causing water to leak through the wax ring in our upstairs toilet.It was on the expensive side for having a roto done to clear it out but they did the job very quickly and got us up and running again. They do offer a military discount as well which was nice.The thing that really stood out for me though was I planned to install a new toilet that I grabbed prior to their arrival and they noticed I had purchased the wrong feed line for the new toilet. They not only provided me the correct one but they pointed out the flange for the toilet was lower in the floor which likely caused the leaking as there was only one wax ring on the old toilet. They gave me two wax rings and told me to stack them and that should provide better protection in the future if we were to have another clog down the road. They also showed me where the view port is for our line that goes out to the sewer main in case I needed to troubleshoot any flow problems down the road.Top notch plumbers and both Mike and Ryan were really stand up guys. Thanks again!Definitely won us over as customers in case we have any future plumbing needs.
Thanks to Mr Alan and Mr. Will for their professionalism. These technician came in and did what was required. They were totally competent, and it showed in their skills as they preformed their duties in an exemplary manner. Thanks a Million guys, you guys are simply the Best. s/jeb
brady osborne
4 years ago
Justin was awesome. Was always on time and kept me in the loop of what was going on. Really pleased.
Kevin Dunman
8 months ago
Mr. Robin L. was superb! His expertise, workmanship, and demeanor made for a great experience! He explained the process and proceeded to get it done! Outstanding plumber!
Caroline Tillman
9 months ago
Quick and very knowledgeable. Very nice and helpful with explaining everything.
Richard Pouliot
a year ago
Once again Atomic to the rescue! Fixed our toilet issue. They technicians were friendly and professional. They also were very kind - as seniors that really matters. As always, trust is a big factor, and Atomic has ours. Good prices and excellent service! Best in the business.
Jim was extremely friendly and knowledgeable of his task. He informed me of the deficiencies of the faucet, sink and strainer I had purchased. He recommended a better faucet, sink and strainer which I did. His attention to detail and recommendations avoided future problems with the first purchase. I appreciated his expertise advice or the products I had purchased. In addition, he did an outstanding job installing me new sink, I love it. I would highly recommend Atomic for all your plumbing needs.
I highly recommend Atomic Plumbing. Recently they replaced a Hot Water Heater for me. There was a discrepancy with costs for this work. I discussed my concerns with Paul Keane, Service Manager/London Bridge Road, Virginia Beach, VA. After our discussion Mr. Keane agreed to charge me the price as I understood it to be rather than the disputed costs. I found him to be a person of great integrity & as a result I would definitely recommend Atomic Plumbing!
Arden Vaughan
6 months ago
Scott arrived at my house on time. He respectfully listened to me explain what my problem was and he diagnosed the problem quickly. He gave me two options with the cost for each option. I asked his opinion on which option was best and he made his recommendation. I agreed to his recommendation and he quickly arranged for a smaller drain cleaning device to be delivered to the job site. Zack arrived with the device, helped snake the drain and helped remove the device. Both Scott and Zack did their best to keep my home clean and left the work area spotless. Scott tested the drain multiple times before completion. Scott P. and Zack are true professionals and are valuable company assets! It was a pleasure dealing with Atomic Plumbing and I highly recommend their services.
walter johnson
a year ago
I had Justin and David install a new water heater, install a new emergency shut off system for it, and work on two showers . I found them to be professional, personable, knowledgeable ,honest and hard working. I would certainly recommend them to others.
Two great plumbers, Justin D and Michael, did a perfect job for us. And they were personable, friendly and helpful. A raise should be in theirfutture!👍
LUCKY LEPRECHAUN
10 years ago
Atomic Plumbing and Drain.I can very highly recommend Atomic Plumbing. I had my hot water heater replaced with an ultra high efficiency gas model with a computerized performance package. I also had the main water shutoff valves replaced and a new toilet bowl flange replaced which was set into the concrete slab. My technician was Matt L. his work was nothing but perfect. I would ask for him by name if you were to have Atomic do work for you. I am so very impressed with Matt L’s work; I would change his title from Technician to Technologist. Atomic gave me an excellent price, and worked until all the work was done to my satisfaction. I will have no indecision about who to call if I need any other plumbing work done.
Greg Stockburger
7 months ago
I called Atomic due to a burst pipe. Was able to fix the burst pipe, but discovered a leaking toilet underneath the crawl space. The rep who came out was very unprofessional and scolded me for not letting them know it was no longer an emergency, even though I had already let dispatch know earlier when they called to confirm. Let them know a family member helped with the emergency, but that I had a leaking toilet. His response was if they were so handy fixing the pipe, have them fix the toilet. After jiggling the toilet with his knee for 5 seconds, they then brought me a quote to fix the toilet starting out at $370 with potentially being as expensive as $1,387 if more work was needed. For less than $10 from supply house, a youtube video, and 35 minutes of work, was able to fix the leak with a new wax seal. Paid $95 for them just to come out and be rude and condescending and then try to completely overcharge. It takes really poor customer service for me to write a negative review, but safe to say will not be using them again and will warn others. Do your research, don't get ripped off, and use another company with more integrity and professionalism!
Pamela Scinaldi
2 weeks ago
Justin called ahead and arrived on time. He was professional, efficient and pleasant. Justin is knowledgeable and we highly recommend him.
Derrick Barnhill
5 years ago
Scott was very knowledgeable and happy to test out all items of my finikie hot water heater. He called in tech support and tested pressures and did a vent pipe test to check air flow. How do I know this, because he explained everything to me. One afternoon with him, and I could be a tech. All joking aside. I appreciate the continued support of Atomic. Scott's professionalism and willingness to keep me in the loop is spot on. Thanks Scott.
Sally Barclay
9 years ago
I had a very positive with Atomic Plumbing. I will definitely use them again and would highly recommend them. I had another company replace a water heater for me about 2 years ago and when I started to have problems with the water that was coming out of the hot water tank I called them and explained my problem and asked them to come out and fix the problem since they were the ones that put in the tank. The owner called me and asked what the problem was and said he was going to have to research the problem and get back to me.....Never did. I did my homework to check out Atomic Plumbing, called them, they came out and told me there was a couple fixes to the problem... The decision was mine to make...not theirs. Thecame back when they promised, did the work they promised and guaranteed the work that they did. It is very hard these days to find someone who stands by their work. I was pleased with Jimmy and his assistant. They cleaned up after themselves and explained everything before they left. Very happy with them.
Alan B. and Derek came to my home for a water heater replacement. They gave me a thorough diagnosis of what went wrong, all the options for replacement, and a fair price. Excellent workmanship with professional and personable attitudes throughout the process. Would highly recommend them and Atomic for any plumbing needs!
Edward Phillip Sr
2 years ago
Randy initially came out to our home to replace a drop in kitchen sink. What I really appreciated about him was he came in listened to what we were looking to do. He assessed the situation, looked at the sink and diagnosed the problem and concluded that the current cast iron sink we had was in really good shape and saw that all we really needed was to repair the drain area under the sink. He gave us prices for three different options and from those options let us decide which was the best option based on price. Some companies would have come in pulled the sink knowing it could be repaired just to make more money off the job and we would have been none the wiser that repairing the sink was an option. He also replaced the garbage disposal as well while under the sink he noticed some wood damage from previous leaks that occurred in the past. While his company did not do that type of work he offered suggestions on what route we could go to repair them. VERY PLEASED with Randy’s professionalism and quality service. I will definitely use their services again in the future.
Keith Markowitz
a year ago
The intake process took way too long. At the very end if the q0 minute questionnaire, I was td there would be a $125 charge for an estimate for NEW WORK. I was not looking for a diagnosis. I was not looking for a repair. I was looking for new work to be done. Why would I spend $125 for an estimate???? Ridiculous and uncompetitive.
VERY happy with the exceptional service from Atomic. Randy C the specialist did excellent work, was very prompt and professional, and a good sense of humor to boot. Also really appreciated being contacted by the office to be notified that the specialist was 10 minutes from arriving.
We used Atomic a few years ago when we first moved into our house. Then when we needed more work we called them. We had no idea the same technician would be dispatched years later! Justin R is just wonderful! He listens to what we need, offers options with clear pricing and worked with us to pick the services we most urgently needed so it fit our budget. All without judgement. Justin is friendly and pleasant. He works with focus and confidence. The work was completed in a timely and competent manner. He’s been with Atomic for 10 years so there must be a good relationship there. I will not hesitate to call Atomic again for our plumbing needs. The magnet stays on the fridge.
Glenn Frankel
3 years ago
Jim Miller did a great job and was very thorough and Extremely Pleasant and knowledgeable . We would use both Jim and Atomic Plumbing again whenever we need their service!!!!
Bettu Thurman
10 years ago
I called about a clogged drain in my Laundry room. Their response time was great. My tech. was Eric T. He was awesome. He got right to the heart of the problem and had it solved in no time. He was helpful and answered any questions I had. He made sure everything was running smoothly before he left. I wish every company I dealt with had employees as pleasant and professional as Eric. Kudos To Atomic Pluming.
Robin is excellent in all categories. He explains actions ahead of time so we know what is going on. He was very thorough in accomplishing his tasks. His friendly nature put us at ease to ask questions about how the system works and he is happy to explain. We will need to have two cleanouts installed. Robin explained the benefits, our options, the steps to accomplish the installations and and ana estimate for each one. I highly recommend Robin and will ask for him to perform the clean out installations when we are ready to have it done.
Robert Clark
7 months ago
Unclogged bathroom sink drains. Friendly plumber who fixed the problem.
Nichole Calhoun
a month ago
Trey was awesome! My repair was done in a timely fashion, Trey and his helper were extremely polite and professional, and the job was done right! Would 100% recommend them!!!
Showed up on time. Very up front about cost and scope of work. Did work quickly and cleaned up. Not sure if they're the cheapest but very personable and got the job done quickly!
Just have to take a second to praise Atomic Plumbing for their amazing service & working eagerly to help us get the gas back on at our house! Our tech Scott P. and his team were so compassionate and hard working, they came back every day since Friday to check and triple check the repairs they made before the city came out for their inspection and then went as far as to pause another job to come hook everything back up after the inspection passed so that I could have time to get the gas company out before tempatures dropped again last night. The fact that he cared about my family especially my babies needing heat in their home, made me KNOW I chose the right company for the job! I HIGHLY recommend them for any of your plumbing needs!
LaFrancis D. Francis
6 years ago
Great service
Called and service completed in less than 8 hours.
Jim is a dedicated service tech
😊
Lindsey “Fi” Clements
9 years ago
I've used Atomic twice, now, for two separate issues, and both times they've been fantastic. They were able to get out to my house in a timely manner, and they have arrived well within the time window I'd been given. On both occasions, they were even finished prior to the end of the arrival window!Today, I had Eric Toupin out to fix a leak in my kitchen faucet, during which he discovered that the entire faucet was out of commission. Eric gave me a number of options about the fix, and I wound up telling him to just have a faucet delivered from the office. Eric wasn't pushy about any of the options, and gave me time to think and quotes prior to engaging in any repairs. (That military discount *really* helps, too!) He, like those that came out for the first issue with a shower, was wonderful. Eric was knowledgeable, professional, and friendly.While I hope that I have no further problems with my plumbing in the future, I also know that should they arise, Atomic will be my first call, and I'll be recommending them to my friends as well!
Thunda AirForce1
3 weeks ago
Justin is a one man show. I discovered the problem Thursday evening & Justin arrived 1st thing Friday morning, assessed & made recommendations to repair the water supply line leak underneath my driveway. I followed his plan of action & he repaired the leak & driveway. He also repaired some additional plumbing issues. There is awesome value in Justin's service provided to my family. He was very upbeat, professional, high energy, decisive & just as motivated as I was to fix the leak. He addressed & answered all my concerns & questions & made sure I understood the repair process.Prior to repairing, Justin suggested a 3rd party to help isolate the leak. This was to help prevent digging up entire driveway to find the leak. The leak was isolated & it save me AT LEAST an additional $3,500 from other estimates during the prior 24 hours.Justin made our day & we were able to go on our vacation the following week without having to worry about having someone be available to be around for repairs.
Judy Dale Adams
4 years ago
Ryan D. and Scott P. with Atomic Plumbing are great techs! They were not only courteous, polite, helpful, but very knowledgeable of all aspects of winterizing the pipes under our crawl space. Our crawl space is very small and that didn't deter the guys from doing a fantastic job! We use Atomic Plumbing & Drain Cleaning for all of our plumbing needs and we highly recommend them! :-)
Donna Bradley
3 months ago
I had a very positive experience! This is my 2nd time using Atomic Plumbing in 10 years. Both Justin & Mike were very courteous as well as efficient & knowledgeable! They went above & beyond in the 3 hours they were @ my house.
The men were very professional. Were able to detect the issue and resolve it quickly.
The company scheduled my appointment more than a week out and to accommodate my travel schedule. Jay was more than professional and fixed my clogged sink and re-piped it within an hour. More than impressed with this company and will recommend.
Called for a clogged shower pipe. Office contacted me three times through the day to assure me I wasn't forgotten, and to keep me updated as to when the technician would arrive. Scott (the technician) was very polite and friendly, very open to questions, explained the steps he would work through to fix the issue, and got to work. He provided estimate before starting, quickly finished (no mess!), and discovered the final cost was less than the initial estimate. To recap: fast, professional, fixed, and cheaper than expected. I'll definitely call again if I need help with plumbing or drain, and hope they send Scott again. An all around fantastic experience. Great job Atomic!
Randy and Atomic are GREAT!!! Randy was at the house waiting for me. Troubleshot the problem, provided the solution and pricing. Very quick, clean, and great guy to talk too. Thank you Randy & Atomic Job WELL DONE!!!
Scott was very quick to show up and extremely professional. It was a very sudden issue and I needed the weekend to arrange payment. He was so kind and understanding about this and had no problem delaying payment while I talked with my bank. I would love to use their services again if I run into any more problems. They are fast and great at explaining the issues.
Quality work. Price was fair enough. The simple fix wouldn't have been so simple had I attempted it.
Atomic Plumbing responded to my service request immediately and sent a technician out super fast. Service Pro Justin R. arrived to my residence and did an excellent job. He was professional and efficient. He was able to diagnose and fix my plumbing problems and get my kitchen and laundry functioning properly again and in good time. I feel like I received great work at great price. I would recommend Atomic Plumbing for any of your residential plumbing needs.
Kenneth Smith
5 years ago
Five stars for customer satisfaction, 1 star for pricing of my particular problem. Read this in its entirety: Two days after having a technician go to my house, the business called and offered me a refund for the $69 service fee. I applaud their customer service, however I do believe their prices are high for snaking a drain. Here's the story: Water was being backed up from the washer drain pvc pipe. I called Atomic and told them it was likely a clog. Their prices are set based on the job, not the time required to perform the job and I was not given a price over the phone for snaking a drain. So, I asked them to go out to the home and knew I would be charged $69 for a service fee. So they called me and wanted $250! to snake the drain. A 25' snake costs $25 from Home Depot and will take about 5 minutes to complete. Absolutely ridiculous. I should've done it myself in the first place, but never thought they would charge that much. If you have something that you can fix yourself, do it and don't waste your money. However, if you're in need of a company that does care about its customers and for projects that you may not be able to do, give Atomic a call.
We replaced our 50 gallon hot water heater in the attic with a new tank less water heater and relocated it to the garage. This was not an ordinary water heater replacement because it required running new water lines from the attic to the garage and also running a new gas line to the tank less unit, Once it was determined where the lines could be run, Brad and his helpers, Aron and Brian, got right to work. The process took 2 visits due to having the new gas line inspected by the city before connecting it to the new unit.I would like to personally thank Brad, he was an absolute professional. All of the new pipes and lines were installed in a professional manner, the whole job looks professional, and everything was cleaned up before they left. I feel confident the job was done right.This is the second time we have used Atomic, I would recommend Atomic Plumbing & Drain Cleaning.
I just want to thank justin for a job well done today. He explained everything gave me a price ( all though a little high) but worth the knowledge quick service and he was funny. Will be calling for Justin again for my next toilet installation. Thank you atomic
Scott is a conscientious and hard worker. He stayed late to ensure the job was complete. He kept us undated on his progress. If I have other plumbing issues, we would call Atomic plumbing again.
We moved the tub in our bathroom. Chris and Kale handled moving the water and the drain for us. Chris spent time with us to explain exactly what he was doing and answered all of our questions. When they were done, the floor and tub were cleaner than when they started! The work is precise and looks fantastic.It's obvious that Chris is an expert and that he cares about his customers. Every service call I've ever had from Atomic has been excellent and they just keep getting better and better. Thanks Atomic, Chris and Kale. You're our guys.
Sean responded to an after hours call for my parents. He was professional and courteous at all times. He needed assistance and Scott arrived to help with a vent clean out from the roof in the cold and dark. The technicians were not going to leave without restoring the facilities. I am thoroughly pleased with the affordable service and give Atomic my highest recommendation for plumbing service.
Constance Eldred
4 years ago
This is the 2nd time we have used Atomic and they are by far the best!!! Justin Ricker did a 2 day job for us. He’s very precise, does neat beautiful work, cleans up , professional . He defines the problems and explains to the customer what is needed to rectify the situation. Very friendly, sense of humor. He is an asset to the company. Constance Eldred
Rebecca Coleman
10 months ago
Trey and Will did great job explaining the problem and repair. Courteous and professional!
George Fosnaught, Jr.
6 years ago
I had the misfortune of having a plumbing leak in my home. I checked reviews and asked around and everywhere I looked I was referred to Atomic Plumbing. I called and scheduled a consult to get a diagnostic and estimate. James M was dispatched and assessed what would need to be done to fix the problem. He provided a detailed description of how the issue would be addressed, answered each of my questions thoroughly and explained them until I could understand the procedures, and also gave me a quote which itemized each action (as I requested). When I scheduled the work to be done I was given a call to expect the arrival of James and Paul. After they got to the house they got right to work exactly as was planned during the diagnosis. They worked skillfully and diligently and took care with the surrounding unaffected areas. All was done neatly and proper and they cleaned up when finished. Afterwards they asked if I had any questions and took the time to answer each one again. They were genuinely concerned with my satisfaction and wanted to ensure I was happy with the results. The experience and professionalism exhibited by James and Paul was unlike any I had witnessed before when receiving plumbing service. Customer services with Atomic Plumbing is unmatched! Tiffany, Melissa, and Beverly were also extremely courteous and accommodating! Please add me to the list of overwhelmingly satisfied customers! Atomic Plumbing is indeed the best when it comes to your plumbing needs!
Trey A. and Mike C. we're both great. On time, professional, and got the job done quickly. 5 stars.
Nancy Mcmanuels
7 years ago
Robert R was both very friendly very professional. Recognized me as a past customer from where I used to work. Completed the service quickly and efficiently. Did exactly what he said he was going to do
Killerswarm 2015
2 years ago
Mike & Allen were on time and very professional. They quickly identified the problem and explained everything in detail. The repair was quick and even though an unplanned expense, i had plenty of peace of mind knowning i could trust the techs making things right. Great job Atomic, I would highly recommend you to anyone for proffesional work done right.
I had lived in my new house less than a week when I discovered a leak at my outside faucet.I asked my daughter and my real estate agent who to call and they both said Atomic !!!Jim Miller came out very quickly and knew in a few minutes that the leak was actually under my kitchen cabinets. He was friendly,knowledgeable and professional. He recommended the next step and who to call.Not only would I call them again,I did! Unfortunately my water heater stopped working and I was delighted to see Jim assigned to me again! He had me fixed,1,2,3 and gave me good advice too on what to do in the future. This is a great,caring company who hire only top notch employees,like Jim. I recommend them a million percent
Toilet was leaking at the supply line, called Atomic plumbing. Was given three different quotes, two which were for fixes I did not need. First quote was $178.61 to replace fill valve and supply tube. Second quote was $189.00 for minor tank rebuild which included new fill valve, new flapper and new trip lever w/ one year warranty. Third quote was $293.97 which would be major tank rebuild which included removing toilet tank, replacing tank to bowl seals + bolts, replacing fill valve, replacing flush valve and trip lever w/ three year warranty. REALLY!! REALLY!! Called a Handyman service and had brand new supply line put in for $49.00 dollars.There are service providers that do not charge an estimate fee on top of over priced quotes that include fixes you don't need. PLEASE DO YOUR HOMEWORK BEFORE TAKING THE FIRST OFFER!! Oh, I'am a female that don't know any better.
Scott and his apprentice, Sean were very personable and professional. They explained the problem and gave options for the repair. Scott even spoke with my husband on the phone to explain the situation. I would recommend Atomic Plumbing to friends. Thank you for your great service!
Garland Tillery
a year ago
Scott and Joey did an excellent drain repair yesterday. Joey offered to mount the drain access door more securely. I had intended to do that for years. Without hesitating he ran to his truck and came back with mounting hardware. No charge!
Laurie Larsen
3 years ago
We have used them on many occasions and love them!!! They are very professional and very good!!
Randy was quite friendly and professional detailing the problems. He offered several options and explained what each entailed. He performed the repairs quickly and cleanly. Tiffany was also professional and friendly in keeping me informed about the technician's arrival.
Ryan and Zach came quickly to my residence when the office scheduled them to come a day early to my pleasant surprise. They sharply dressed and very professional. They quickly diagnosed the kitchen faucet problem, brought the right tools to affect repairs and fixed the leak, I was impressed by their professionalism and teamwork. If I ever have another plumbing problem, Ryan and Zach performance convinced my to call Atomic next time.
Walter Townsend
3 years ago
I have used Atomic a few times and have always had a great experience. Recently we had a pipe clog and had Atomic come out to fix it. James and Zach did a great job, explained everything along the way, and got my issue resolved. They are my “go to” plumbers I’ll call when I have any plumbing issues.
Mike W was extremely professional and very dedicated. He did not push for a sale but explained everything in detail more than once and let me make the decision that was best for me. He has followed up more than once to make sure everything is ok. His helpers especially Josh were excellent also. Thank you for all the advice and hard work!
Happy to finally get the problem, properly taken care of.
Will call again if I ever need a plumber. Brian was great!
Natalie Koenig
a year ago
Scott and Sean did a great job fixing our plumbing leak. They kept me up-to-date with the details, cleaned up after the work was done and were very courteous- knowing I was working from home.
Tricia Vinson
4 years ago
On time, very professional, very courteous. Gave a good check for the diagnosis, then gave options for repairs. Did repairs without issues and in a very timely manner. Highly recommend.
Bruce Breedlove
8 years ago
Emergency repair called in at 7 am and Atomic was there by 830. Very straightforward and honest on pricing.It took a while to find the leak but Jimmy P did not give up. He was very professional and upfront with costs and estimates
Stephen Moyer
7 years ago
Very fast and helpful. I called about an estimate for a new water heater at 10:30 in the morning and they had a technician (Ryan D) at my house by 11:30. Pricing was fair and by 2:00 pm that same day my new water heater was installed!
Robin was the best. So knowledgeable, professional and lovely to be around. Thank you, Robin!
Stephanie Best
3 years ago
Jim was a great technician. Fixed everything we needed help with. Even though it took him 2 days, he was very kind about it.
Robert Stewart
7 years ago
Sean D from Atomic Plumbing was AWESOME today! Professional, personal and an expert at his craft! Called Atomic Plumbing at 7pm last night and they were able to schedule this afternoon to repair a leaky hot water heater supply valve. Sean had the challenge of a cramped space, but had all the tools necessary. His craftsmanship on a replacement valve and fittings was excellent and is warrantied for a year. He tidied everything up afterwards and was a pleasure to talk to throughout, I learned a lot! I chose Atomic Plumbing based on these reviews, and am repaying the favor by highly recommending them, especially Sean D. It's nice to have someone you can relate to and is willing to share his knowledge. It's not just about the task at hand, but the quality of the person putting in the hard work. Thank you Sean!
I was provided with tremendous service. Our technicians, Ryan and Scott, were professional and solved our problem quickly. Ryan took the time to explain what was causing our sewage line blockage and the different options that were available to us to try and resolve it. Ultimately we went with his recommendation and it worked. As far as pricing, we got our quote upfront and they charged exactly what they said they would. I would definitely use Atomic Plumbing again!
Dennis Hansen
3 years ago
Although the customer service representatives at Atomic Plumbing stated that a variety of options would be presented during the initial interview, the choices for hot water heater replacement were limited. Only one manufacturer was discussed. Ryan D. is confident, experienced, and clean mechanic. He was timely for both the initial appointment and installation appointment. I believe that changing the elevation of the hot water heater was an unnecessary expense. The pipe runs and exterior vent on the siding of the house look very good and the hot water heater functions to expectations. Ryan D.'s temperature setting seems ideal. The receipt for services does not break down material, labor, permitting. I do like the 10 year warranty on material and labor although the copy of the warranty sent did not arrive. Ryan D. cleaned up after himself, communicated well, and addressed my concerns promptly. It was a quick turn around from phone call to estimate to installation, which is particularly notable since the installation was done on the Friday after Independence Day.UPDATE: Terrific customer service, not mentioned previously, is worth noting as Beverly contacted me about the above. An inspection is in the works. The city allows up to six months for the site survey. I removed the comment that was contrary to that policy. The operations manager has been contacted about the change to the placement of the heater. Beverly knows that the warranty paperwork and welcome letter had been sent. My wife recalls seeing it in the USPS app, but not in our mailbox. It is to be sent via email this week.
Kristine Centineo
3 years ago
Poor business ethics. Unfortunately, they are not transparent with homeowners when they do work in their house. I’ve never heard of a business not being able to provide a homeowner with documentation of repairs being done in their home.THEY ENTERED MY HOUSE, BUT THEY WON’T GIVE ME DOCUMENTATION OF WHAT THEY DID.
Awesome! I have never had to call a plumber before and I selected atomic mostly because I saw how many best of the beach awards they have. Probably the best idea I had that day because they are wonderful people! Deanna was very nice and understanding. She listened to me ramble (a little) about my issue and set my family up for an appointment quickly. Deanne provided me with great info. She gave me options and was concerned about meeting our schedule needs. A truely delightful lady that is a pleasure to speak to. Atomic came out the next day and fixed our problem quickly, at a great value all around. I honestly hope I will not need a plumber again but I will always call atomic if I do! Thank you for making the best of my situation. Just wonderful!
Charles Butler
3 years ago
Technician James Meyerhoff, Jr provided stellar repair service at my residence rebuilding a shower fixture. He was professional, courteous and expeditious. He listened to my concerns, offered intelligent options and far exceeded my expectations while completing the requested work. I have been a customer of Atomic Plumbing and Drain Cleaning for many years and have always been thoroughly satisfied with their service. Kudos to James🙂👍
5 star plus service and outstanding quality workmanship... superb attention to detail... very impressive professionalism... they flushed all of my plumbing problems down the drain... I'm a very happy and satisfied customer :)
Robin and Stephanie were amazing . Great customer service
Really reputable company. I really wanted them to install my water heater but they quoted me more than twice as much as J.F. Whitlow.I think they need to reconsider their water heater installation pricing.
Andrew Franklin
4 years ago
I had a leak in my crawlspace due to issues with my waterline. Me. Duke was personable, professional, confident, and solution oriented as he assessed my issue and put together a quote for the repair. Ultimately the repair was well outside of my budget and I just paid for the diagnostic, but that didn't stop him from educating me on my water meter and providing suggestions for me to consider as I ponder my options for repair. I would highly recommend this licensed technician with four years of schooling and plenty of experience.
Charles Coleman
7 months ago
Randy C of atomic plumbing is an outstanding service technician. He was personable, professional and thorough.
He explained everything clearly, was respectful in not making or leaving a mess during and after his work.
Richard Shigekane
5 years ago
We had a bad leak they were there super quick, within 30 min of my call. The plumber was nice, knowledgeable, and determined the problem. We will use them for any future plumbing issues.
Stephen Tobin
6 years ago
Sean D. was very thorough & knowledgeable in repairing our bathroom issues. I'd would recommend him in a heartbeat.
Called Atomic plumbing after kitchen was flooded with water the evening before, was given a time a technician would be out. Technician Jimmy Powell showed up early and after checking problem He went right to work. He stated he would have to cut a hole in the ceiling to get to the the drain. After some careful measurements his cut was right on target. Jimmy fixed the problem and was a true professional from start to finish. I wouldn't hesitate to call Atomic Plumbing for any plumbing needs, and would highly recommend Jimmy Powell as the technician.
Stephanie Summerlin
5 years ago
Our water heater busted on Saturday. Sean came right out and was very informative and helpful. He explained that they would need to secure our type of water heater and once successful he would be out first thing Sunday morning to install it. He was here first thing at 7:30 AM with a smile on his face and removed the old water heater and installed the new one in no time. Sean is very knowledgeable and personable. My husband and I enjoyed talking about Football with him while he was here. I would also like to mention Tiffany, the dispatcher, she was great as well, very helpful when I made the initial call. I would definitely recommend Atomic Plumbing and Sean to anyone needing plumbing work done in the future.
Rhonda McEvoy
5 months ago
Both Scott and Joey were friendly, professional and prompt. They kept me informed on what they were doing, and got the job done efficiently.
Randy was on time and very friendly. He came in and surveyed the problem. We discussed two possible solutions (replacing the kitchen faucet with a unit I had purchased a while ago or having him replace the faucet with one of the new Delta faucets where the spray handle retracts into the faucet.) I decided on the second option. He let me know he didn't have one on the truck and would have to get one. He told me how long it would take to get one. I still had the option to switch back to my existing set, but the amount of time was reasonable, and the added cost to upgrade to the nicer faucet was fairly close to how much I had researched to be the cost of that faucet. Randy was finished in a very reasonable amount of time. He brought rugs to put down so that he wouldn't get my floor dirty. He cleaned up after himself, and was very professional. I would be pleased to have him come back and do plumbing in my house again, should it be necessary. I have a 5 year warranty on my new faucet.
Courtney Wood
7 years ago
Randy was so helpful. My experience was great from start to finish.
Felicia Danielson
2 months ago
Scott and Bradley completed plumbing repairs in my crawlspace. They were both kind, professional and knowledgeable. They worked quickly and efficiently and made me feel like my home was in good hands. I will absolutely recommend Atomic, Scott and Bradley for any plumbing needs in the future! Thank you again for the excellent service!
Kitchen sink clogged, job done fast. Was informed of price up front and was given military discount. I recommend this company
Dana Schilling
8 months ago
I had a pipe leak in my kitchen and Mike was sent. He showed up, saw the issue, made several recommendations and go straight to work. I also asked if he could replace my 12 year old water heater (avoiding it going out soon), he took his time, made sure everything was done perfectly and took the time to test all my faucets etc. ensuring I had hot water and the leak was resolved. I would ask for him again and highly would recommend you ask for Mike.
Chris was very nice and quick. Everything was cleaned up and looked great. Will be using him again for any future issues with my home!!
Brianna Belinda Baldo
5 years ago
Jim is by far one of the kindest and most professional people I know.
I was having plumbing issues in all three of my bathrooms,so i called Atomic for their services.They sent out Justin D and Mike casey.They were both very nice and respectful.I had three toilets installed and of course got blessed with a huge tree root justin tried very hard to cut it out with his cutters but the water wasn’t flowing like it should so he had to call and have the camera brought out to my home once he located the root on the camera he brought me in and showed me the culprit.He explained to me every step he would have to do to take care of the situation which involved jack hammering up a portion of my bathroom floor to remove the root and replacing the pipe.They cleaned up everything to where you couldn’t even tell i had all that demolition work done in my bathroom.I still have a few more faucet issues to have fixed and will definitely call atomic and request Justin and Mike to come out and make the repairs i can’t thank them enough.
Arthur Agustin
2 years ago
Ryan D is a customer-focused professional. Very detailed in explaining the scope of the job, the pros and cons of every alternative solution and the cost of the whole project. Ensured that we receive all the discounts offered and answered every question. The outcome was high quality, fast service and great cost savings. I highly recommend Ryan and Atomic Plumbing!!!
Brandon Zettel
3 weeks ago
Ryan did an awesome job very professional
Justin and his apprentice, Mike, did a super job fixing a 60 year old pipe to our washing machine that was leaking and upgraded it to modern day connections. They were very courteous and informative. We would not hesitate to ask for them again for our plumbing needs.
Kristi Sanders
8 years ago
Sean D was very professional, couteous, and efficient. I would recommend Atomic Plumbing & Drain Cleaning to anyone.
Margaret Troyer
4 months ago
We were able to get a same day appointment. Justin was capable and quick with our repairs
Randy C solved problems with my house's very old pipes that two other plumbing companies tried and failed to fix. He was patient, professional and knowledgeable. The staff at Atomic Plumbing is easily accessible and friendly. I will definitely use Atomic for any future plumbing issues, and I'd recommend them to friends.
Donald McCrory
6 years ago
Sean D arrived as scheduled. He was well dressed, professional,and pleasant. He analyzed and explained the procedure for fixing my problem and when approved, completed the task. Would use again.
Barbara Dauber
4 years ago
Aron and Zack were very prompt, professional and knowledgeable. Patient with my questions and had concise answers. Would recommend them to anyone.
Scott Petersen
4 months ago
Robin replaced two very old valves supplying water to my clothes washing machine. One was leaking slightly at the stem. The second was just smart to do while he was here. Old house.Service was prompt, courteous, and done well. Area was cleaned up after job. I feel the cost was a bit high but also value quality workmanship done right the first time. I would call Atomic again and hopefully get Robin. Navy veteran and Navy trained pipe fitter.
Ryan D. has been to my house twice in the past year. Last summer I called Atomic Plumbing on a Sunday night due to a leaking water heater. Ryan arrived first thing the next morning and finished up around 6pm. The job took awhile because plumbing codes have changed a lot over the years and when he finished everything was better than ever.Almost exactly one year later the service line from the street sprung a leak inside a wall in the garage. Within about 30 minutes after speaking with Atomic Plumbing on the phone Ryan was here to look and quote the job. Since I had already exposed the leaking pipe by removing some sheetrock he had the water restored within an hour. I can't say how Atomic pricing compares to other companies. When my water goes down I just want it fixed and don't spend time comparing prices. I do intend to call Atomic Plumbing if there is a next time.q
Ryan Naughton
4 years ago
We used Atomic Plumbing for the second time. They did an amazing job. Jim M. and Ryan S. came out, and quickly assessed the problem, and then fixed it. They also did a great job in cleaning everything up after the work was finished. I would use Atomic Plumber again if the need would arise. Thanks!!
From the receptionist to the technicians, I was treated respectfully and empathetically. They eased my anxiety and even called to update me as to the expected arrival time. I was impressed with their professionalism and sense of pride in their work and company. I saw the commercials: Now I believe them! I will continue to be an Atomic Plumbing client.
Rosanne Utley
8 months ago
Chris was punctual, clean, polite, and thorough. I will recommend him to my friends and family.
Paul McGarvey
7 years ago
Ryan did an outstanding job replacing our Moen Cartridge. He was polite, courteous and very informative on the problem and the solution. He was very personable and made the stress of the problem dissapear. Thank you for the help!!
Christy Walsh
7 years ago
Ryan was up front with the options available to fix the issue at my house and was prompt.
Kathy Williams
2 years ago
My water heater began leaking on a Saturday morning. I called Atomic and Ryan was there to fix it by early afternoon. He was professional, personable and a skilled plumber. I was impressed by the response time and the friendly manner of the staff. The customer service from the call taker Kim was outstanding too. This family owned company will be the first ones I call if I need plumbing assistance in the future.
I was really impressed with this plumbing company. Their technician, Jim, obviously has expert knowledge and was able to fix my plumbing quickly and affordably. They didn't oversell me. Was able to get an appt quickly and they showed up when they said they would. Great Job!
Jimmy P was very polite, professional and helpful. He made my emergency plumbing experience less stressful and did a wonderful job and was a pleasure to have in my home for the day. Atomic Plumbingwas quick to return my call and get a professional to the house in a short time frame. Jimmy P gets 5 stars from me but giving 4 stars overall only because cost was very high, well above the average for this type of work. Thank you Jimmy. You made writing that big check a little easier!😄
Samantha Ciardiello
6 years ago
When my other plumber failed to fix my problem, I called Atomic Plumbing and they were out the next day. Randy arrived on time, wore booties to protect to my floors, cleared my drain pipe and cleaned up after himself. He also explained to me what the problem was and why the other plumbers work hadn't fixed it. From now on, Atomic Plumbing will be my first call for all of our plumbing needs!
Awesome plumbers and very great customer service as well as people in the office
Trey was very professional and experienced. He automatically put plastic covering on his shoes before entering the house. He worked consistently and ensured everything was working properly. He put everything back in place and cleaned the area where he work. Great service, professional, and extremely knowledgeable.
I was able to quickly make an appointment for next day service. The team was very professional and kind, I will definitely be using Atomic for all of my pluming needs
Eric Schweizer
9 years ago
We had a great experience with Atomic! We had a clogged drain that was unfortunately was not able to be cleared the first day they tried despite a valient effort by the specialist Jimmy. The job needed more in-depth work that was not able to be completed that day. Despite this not being Atomic's fault, they agreed to put half of what I paid for the unsuccessful repair towards their next attempt (thank you to Paul, one of the Managers). This was much appreciated! Another appointment was scheduled, and Robert came out. He was able to fix it this time and made sure to honor the previous agreement. Our experience dealing with Atomic both in person and on the phone was great as well. All of the employees we dealt with were kind and communicated with us openly and fairly about the scope of the job, prices, and scheduling. We were very pleased and would not hesitate to go back to them in the future or recomend them to anyone. The military discount was much appreicated as well. Thank you all for your help!
Jim and Mike were both professional and did quality work.
Chris Johnson
2 months ago
Amazing work, every time we call Atomic they are Amazing. We had to have our hot water heater replaced and Scott P and Bradley came and did the work. They were knowledgeable, friendly, respectful, professional and all around good guys. I will continue to recommend Atomic to anyone who asks.
Jennifer Hand
9 years ago
5/3 - EDITED, Update below original review.I really can't understand how a company that charges twice the going rate for a service can get such good reviews on here. Yes, they do good work and they show up promptly, but I was charged over $1700 for a gas water heater replacement, and the going rate is between $600 and $800. The worst part was, I knew I was being ripped off, and even told the technician his quote was ridiculously high, but because I'm a military wife with young children and my husband is currently away, I didn't have enough time or resources to be able to find another plumber before the weekend started, and I had to go with their insanely priced estimate. I had warning bells going from the minute they told me they would charge me $65 for the diagnostic (though I already knew what was wrong, just wasn't about to tackle that complicated of a job myself). But because someone had recommended them and their google reviews were good, I proceeded with the service call. And, despite the fact that my military base stickers are on my car, which the technician saw, he certainly didn't mention their military discount when he ran the numbers. If you're in an emergency situation and willing to pay more than twice the rate you'd otherwise pay for a decently-done job, go ahead and call them - but I will NEVER AGAIN do so. Lesson learned.UPDATE: The owner, Jim Steinle, contacted me and expressed deep concern over my experience. This company is absolutely on point when it comes to their customer service; I wasn't happy, and he made it right by listening to my concerns as well as refunding my account a significant amount to defray the cost that I had paid. Very impressed by their commitment to stand by their guarantee of 100% customer satisfaction. Again, their work was solid, their technician polite and on time, and the work completed in a timely fashion.
I had a pipe burst and Atomic Plumbing sent out Justin R as my assigned service pro.... on a Sunday! Justin was an absolute professional and had the problem resolved quickly. I rated 5 stars for a reason... because that's the service I received! Thanks Atomic and Justin!
Eric T was very pleasant, professional and informative. He answered our questions and explained what he had done and what the problem was. He was very neat and cleaned everything up before he left.
M Barfknecht
3 months ago
I had a lot of foundation work done on my 100+ year old home. I had to get plumbing moved on short notice. Then, the movement of the home created a leak in my radiator heating system. Atomic Plumbing sent Chris out both times. Boy am I glad they did. He sure knew what he was doing. He and Will knocked out the changes and repairs in a timely and professional manner. After the project was done, I had an issue with water pressure. Again Chris came out. He diagnosed and fixed the problem at no charge. I’m very happy with Chris and Atomic Plumbing, and would happily recommend them for your job.
Scott and Joey performed a repair on one of our outdoor faucets. They were right on time and worked quickly and professionally. Their finished work looked great and were sure to demonstrate that everything worked correctly. I'd definitely recommend.
Phillip Smith
5 years ago
Atomic Plumbing and Drain Cleaning has a great Office and Service Pro Technical Staff. My daughters kitchen sink was clogged during the weekend and it didn't matter how I try to correct the problem it stayed clogged. Monday morning I called Atomic at 8:00 a.m. @ 11:30 Randy C. was correcting the problem. 1:00 p.m. my daughter has a kitchen that is working, a father with less stress and a life long relationship with Atomic. Thank you Atomic.That review was months ago.....now my daughters bath tub is clogged, called Atomic yesterday (Thursday) and today (Friday) 1130a.m. I am back at my home, and my daughter has a free draining unclogged bath tub thanks too Justin and Atomic Plumbing and Drain Cleaning.
Scott P. and Kale did an outstanding job getting my tank less water heater working properly. They came, they, evaluated, they repaired. Professional, courteous, and knowledgeable. Definitely recommend the company.
Ashley Anderson
4 years ago
He did a great job. He came in and got the job done in less than five min to fix a problem three other plumbers could not. I will definitely recommend them to everyone for sure.
Great Service, fast friendly, reasonably priced. Justin is a great technician
Angela Deckhut
6 years ago
We have used them twice very honest reasonable trustworthy people. And they give you a military discount too.
Ronette Jacobs
3 weeks ago
Ryan and Michael were experts at their jobs! They were friendly, punctual, and professional!
March 2018, Sean D did a great job asessing my 50 year old sewer situatiin. Very fast an knowledgeable. Love the customer service of Atomic! That is why I am a repeat customer.Nov 2014 Outstanding service! Major sewer system clog shutdown the entire house the day before Thanksgiving. Called at 7:00 AM and Atomic had Technician Ryan D at the house an hour after I called. Great experience for a crappy situation! Thanks
Francesca Firek
a year ago
Justin and Michael did an outstanding job of repairing a leak to a pipe under the house in the crawl space. They were able to do the repair without scheduling another visit. The work was done in under 2 hours. I highly recommend this team and the company for plumbing work.
Robert Johnson
5 years ago
Atomic Plumbing sent out Jimmy Powell to repair a leak for me on a Saturday. He was terrific. He was coll to talk with and his work was spectacular. Atomic will be my first call for any plumbing tasks from now on. No other company stands a chance to get my business.
Liz Whetstone
10 months ago
Alan and Will were professional, knowledgeable, and very friendly.
Trey also came out and installed a new sewer clean out. He was very hard working and did a great job.
Atomic Plumbing is great!!
Janna Kestenbaum
8 months ago
Mike was very knowledgeable, professional, and he carefully considered and explained every alternative way to correct the problem. Our kitchen was not connected to the sewer following a remodeling. He managed to open our slab with minimal disruption and mess. When he left us we had a perfect repair in a clean and tidy package. We can't imagine a less painful ordeal considering our circumstances. Not only does Mike generously share his expertise, he gives generously of his humanity and compassion. Our salute to the hardest working angel we've ever had the honor to meet.
James M and Aron came by on Sunday the 10th to replace my water heater. They were professional and expeditious. They explained the new system's operation and our neighbor who is a contractor was impressed as well. Great guys a fair price and a military discount available at our location.
Professional, felt they were honest and up front with recommendations. Completed the job in one day. I will use them again for plumbing needs and recommend them to others.
Suzanne Kruppa
4 years ago
Absolutely AMAZING service! Justin D. came out to fix a pipe that was broken at the wall from contractors who were removing my countertops and sink. Other plumbers came out but were not prepared for the job and unable to perform the work needed. Unfortunately, to get to the broken pipe he had to cut away at the back of my cabinets and drywall. He told me it would be a “rough” cut but it needed to be done to fix it correctly. Well, he not only fixed the pipe beautifully, the “rough” cut was done perfectly and with precision. It literally looks better after he did all of the work. To top it off my house smells good from the cleaning he did afterwords. He cleaned and wiped out the bottom on my cabinets that now look 100 times better than before he got here. Thank you so much for coming out and saving the day for us! I recommend Justin D. 100%. I hope I don’t have any more plumbing issues but if I do, I know who to call!
Shirley Brewer
7 years ago
Jim Miller did a good job in finding the problem and explaining it to me. I was very satisfied.
john mccarthy
6 years ago
I had a burst water line and called Atomic based on a recommendation. First, the customer service over the phone from Deanna was great. The work performed by Atomic was outstanding. Randy C. was courteous and professional and did a great job of not only fixing the problem, but he also explained what happened. I would definitely call Atomic again for any plumbing needs and ask for Randy C.
Baylie Gagne
7 months ago
the work was fine but it was just way too overpriced for what they did. We chose atomic because it came so highly recommended and we have never had to use a plumber since moving here. While the work was done well it was just too high of a price and we wish someone warned us they are one of the highest priced in the area. While the workers were understanding I was caught off guard by the price they mentioned a warranty as being a selling point. What they didn’t mention is that it’s a one year warranty on a pipe that realistically should outlive me. So that was pretty disappointing. We aren’t necessarily upset with the work but $600+ (after a military discount) for less than 12” of pipe when we identified the exact location of the leak, the exact place on the pipe that was cracked, removed the carpet, removed the drywall, and baseboards for them, then they did barely over an hour of work it was just way overpriced. (Literally $600 for an hour of work and parts- I wish that was my salary!)For that cost on something that ended up being quite a simple fix for an expert I would have went with someone else. That one year warranty just isn’t worth the high price tag.
Leaking pipe that was incredibly hard to access in crawlspace under house and in a wall. Ryan and his helper John found the leak and fixed the problem and stuck with the job for almost 5 hours! Told me they would not go till it was fixed and we had water again! GREAT JOB!
Ryan D. and Javier were here within the time originally specified. They came in and immediately put on their shoe coverings, which I always appreciate. Ryan kept me informed about the process he was using to check my water heater and then what he found the problem to be. He gave me several remedy options in writing with prices and then worked quickly to fix the heater. Throughout the entire time they were here, Ryan was the consummate professional, working quickly and quietly. When he was ready to leave he told me about the senior discount which I'd never heard about before and was happy to take advantage of. All in all, my experience with Ryan as a representative of Atomic Plumbing was outstanding.
Ralph Thomann
9 years ago
Ryan D. Did an excellent job. He was courteous, punctual and went out of his way to explain what was going on and what he was doing. After the job was done he checked everything in the house to make sure that all was well.He even helped me to move some tree limbs when the city trash pick up came by.
Mr. miller and tony came to our home , arrived on time went right to work, did the job very professionally and made sure everything was working properly. they were very nice and personable , wore their mask and put shoe coverings on before entering our home over all they were a great team and cleaned up before leaving . now know who to call for our plumbing work , THANK YOU
I have used atomic a couple of times and have received nothing but great service! When we first bought our house, we hadn't moved to the area yet and weren't moving for another month. We drove down for a weekend to get the A.C. replaced, and found the sink in the master bath (that the previous owner just had installed) had flooded the whole bedroom. I believe it was Eric who helped us, and he was wonderful. Despite it being July, and no A.C, he took care of us without complaint. And because we were going back home in the next couple days he made sure to get it done quickly!Recently we decided to replace our water heater and didn't hesitate to call Atomic. Ryan and Zach helped us this time and provided the same level of service I expected! They were polite, clean and made sure everything went smoothly.Atomic is definitely a little pricer than some smaller companies, but you get what you pay for and I'd rather pay to get it done correctly the first time than later when your water line snaps in the master bathroom and you're out of town.
Bathtub shower would not turn off completely.Service was prompt.Receipt was not itemized.Receipt said rebuilt cartridge.396.00No new parts for shower head or handleNew Delta Fixtures in store 74.00VERY EXPENSIVE, ROUGHLY 200.00 PER HOURThat is insane pricing.2-26-16One Star for pricing. Service was prompt and courteous.
Carin Gregory
9 years ago
Sean D was very efficient, courteous and friendly. Excellent service! Thanks.
Jennifer Reeves
a month ago
They fixed my problem and left everything tidy. Great communication on what was to be done.
Scott is the reason that I continually use atomic plumbing for all my plumbing needs. He is professional, reliable, trustworthy and efficient. I 100% trust his judgement based on my experience with him dealing with a variety of plumbing mishaps and disasters. I know that he will take all of my concerns into consideration before making recommendations, never tries to take advantage of the situation, and is always respectful of both me and my home.
Scott P, Joey, and Scott M Did the best plumbing work I've ever seen done. 78 years old and I've been a plumber in my younger days. Again, I have never seen better work.
At 4:00 am I heard running water . I jump out of bed to find water coming from my hot water heater in my attic. Needless to do I was panicking. I YouTube how to turn off the water supply I climbed up and shut that off then hooked a hose to the heater and did my best to drain it. I couldn't find the correct breaker to shut the power to it. Stressing out to the max I googled emergency plumbing. The first I called. Keep in mind it's now a little after 5:00 am. The first I called was a answering service said tomorrow. The next I called was Atomic plumbing. The answering service said the Deanna normally calls with in 15 min. ( I was thinking yeah right). Sure enough in 15 minutes she called. She could hear I was stressed and panicking. She was very reassuring and said it's a emergency and would move me to the front of the line. And I would get a call around 8:00. ( I was feeling a little better just talking with her but had my doubts about a timely call back. ). Sure enough I got a call at 7:50 am and said they could be there in 20 minutes. Sure enough Trey and Michael show up in less than that. Man these two were on it. They could tell I was stressing and the both immediately reassured me they had this and gave me a confidence I have never experienced with a plumbing company before. Michael showed me the breaker and even labeled it for me. Then Trey and he got to work. Trey came down and gave me the estimate and explained my options. I picked one and they got to work. I came home for lunch at1:00 and they were sweeping my floors. From Deanna to Trey and Michael I was handled and treated with genuine friendliness , empathy and professionalism . I will and already have recommended Atomic plumbing to anyone who is needing your offed service's. Im stoked!!! Money well spent. 5 stars!!!
Vinny Geritano
2 months ago
Had a leak coming from the downstairs bathroom toilet and they tried to charge 865 to snake, remove the toilet and put it back. They also charge $95 just for coming out. Great way to make a quick $95 but pricing yourself out of jobs you don’t want! Had someone come out the next day…. they did the same work for $200! At least their receptionist was friendly.
I called Atomic at 9pm on a Wednesday evening after I had another company complete a repair and then abandon me when they couldn't get it correct. They called me back that night and scheduled an appointment for first thing the next morning. They called by 8:30 to say they would be there in a 1/2 hour. They showed up 30 minutes later, spoke to my wife about the situation and told her that they absolutely could fix the problem even though the other company said it couldn't be done (for under $4k). They gave me a very reasonable price of $525 and we agreed to let them do the job. They went right to work and had the job completed and cleaned up quickly. They were complete by 11am. This is the second time that we have used their services and we will not be using anyone else in the future. They are professional, courteous, compassionate, well educated and I would recommend them to anyone needing plumbing service in the Hampton Roads area. Thank you Atomic Plumbing!
Water damage identified in ceiling. Inspected surrounding area and offered solutions.
Purchased a new house and bought a washer/dryer and had a terrible clog in my drain pipe. Trey and Dalton came out that same morning (about a hour after my call) and spent over 2 hours at my home making sure everything was clear and that I was good to go with my washer. Trey kept me up to date throughout the process and was super helpful with all the questions I had.Finally ending off the appointment, they answered my questions about water shutoff and those new home buyer issues we all have when in a new residence.Highly recommend Atomic Plumbing and especially Trey and Dalton!
Justin D. of Atomic Plumbing did a great job of installing a new sink and faucet in my kitchen. He was courteous and professional and went the extra mile! I will definitely call Atomic with any plumbing needs
i may have in the future!
Greg McCormack
a month ago
Another plumbing company gave me a quote of $844 for a stoppage in the bathroom. Ryan from atomic plumbing arrived promptly, had a very professional appearance and did the job for $344. Very impressive!
Christina Talley
7 years ago
I had a leak underground and called Atomic Plumbing with short notice. They were awesome, from the office to the job! Sean D and his assistant Tim were fantastic! Very professional and knowledgeable and quick. Beverly at the office was very efficient and she was able to send Sean and Tim right away! I would highly recommend Atomic Plumbing for all your plumbing needs! I was very pleased!
Richard Wright
2 years ago
Long story short-the blockage of our main drain was on the city side. Kim was an absolute life saver. She explained what might be happening and advised I call the city first. I followed her instructions and sure enough it was in the easement. Kim’s honesty and professionalism is truly appreciated and even though I didn’t need their services this time, my first call will be to Atomic whenever I need a plumber. Good to see not all companies are out to make a dollar via predatory practices. Thank you, Kim! Atomic Plumbing has a great employee.
Robin L. was very professional, personable and knowledgable as well. He fixed both issues very quickly. Plus he was Marvel fan. Thank you Atomic for sending him our way.
Susanna Aikin
3 years ago
Randy C. was great! I had a window of 8am-noon and he was at my house before 830am. he was very professional and personable. I had been recommended to Atomic by some family friends, and I'm happy I went with them to get our garbage disposal replaced. Randy also gave me some extra magnets for my 2 year old and 4 year old-- my 2 year old son was super excited about that :) Thanks again!
Jamie Andrews
8 years ago
We had a plumbing emergency so we of course called Atomic. James came out and did an excellent job. The weather was awful but he still had a smile on his face. He completed the work and was very thorough and professional. I would definitely refer him to anyone
Andrew Brockway
a year ago
Seriously Justin is an absolute professional, came in and got right to work, guy with mullet is nice too. Can’t say how professional and happy I am with this company. Quick service, and all around awesome job.
Shoshana Scott
5 years ago
I needed service fast and done right and that's what I got. Sean and apprentice were very professional, personable, and funny. Thank you!
theresa parker
2 years ago
called atomic plumbing 10pm 3/21/21 the next morning at 10am Mr. Scott Perkins arrived covid protected gear and shoe cover. identified problem within minutes gave me cost option and completed repairs. very professional and knowledgeable. clean up everything after work was done. would highly recommend Atomic Plumbing to anyone. again Mr. S. Perkins truly a Pro. Thank you.
Liza Montesdeoca
7 years ago
Professionalism, knowledgeable and great customer service. Would recommend. Awesome A+
Atomic plumbing returns your calls, are professional, concerned about providing quick, quality and consistent customer service. Employees seem happy to work for this company, which in turn makes for a great experience for me as a customer. Both technicians, Alan and Kale, were excellent. They were professional, courteous, and informative! After a thorough assessment they explained everything that needed to be done to fix the plumbing issues in my bathroom. As well they were on time and their cleanup was proficient. I would highly recommend Atomic for any plumbing project. THANK YOU!
David LaMontagne
6 years ago
The pricing is way too high. $350 to install a faucet. $325 to install a garbage disposal. They wanted to charge $1200 For what the technician said was 4 hours worth of work. $300 a hour. I don't think so.
Ryan D. was courteous, professional and on-time. Explained options and completed the job in one day. Would definitely use Atomic again.
Feathered Nest
10 months ago
Water Line to house had a leak. Mike was prompt and professional in his assessment. We appreciate him fixing it so quickly we were not without water long.
This was our first time using Atomic Plumbing and we were very impressed. Our technicians were very professional, polite, and informative. We plan to use your services again for any future plumbing issues.
David Moskowitz
a year ago
Alan and Bradley came out and fixed my leaky plumbing and replaced the water heater. They were both knowledgeable and very pleasant. I would definitely use them again.
Jennifer Moore
4 months ago
Scott P, with the assistance of Joey and Josh, completed some major plumbing work on our home last week, replacing a pipe under our slab foundation. Scott and team kept our minds at ease, informing us of the work they were doing with smiling faces. They demonstrated great consideration, notifying us in advance when the work was going to get loud or water was to be turned off. They made sure that the dust and debris was confined to their work area. Scott even detected and repaired a leak we weren't aware of, saving us from future issues. The work was completed in a timely manor for a reasonable price. Scott, Joey and Josh did a fantastic job. Thank you so much Scott, Joey and Josh for all of your hard work. Thank you Atomic Plumbing for sending us your best. We appreciate you all!
Called at 2pm and had service completed by 6pm on a cold any busy day with lots of frozen pipes. Extremely fast and took the time to communicate both the issue, and associated costs of repair. Also very communicative for when someone would be by. Got an update call from the service center saying “we are a bit busy but you are still in the schedule for today”. Much appreciated so I could plan my afternoon while waiting. Highly recommended.
Jessica Heitsenrether
2 weeks ago
Worth it! I have given up on trying other plumbers and just call Atomic. They show up when they say they will, do the job correctly, and stand by their work. I also think it's completely reasonable that they ask to be paid for their professional time when doing an inspection/estimate. They might not be the cheapest, but I will cut back in other areas to balance the budget, for this level of service.
I tried them once for a plumbing issue. Kinda wish I didn't they are polite and prompt. However the fee for just coming out to give an estimate is alittle expensive. Being stressed out over a plumbing issue. I didn't even think it through. However if you want to save money call RotoRooter. They won't charge you a fee. Lesson learned.
Scott Mccants and his crew (Aron, Zach, & Ryan) were very professional, informative, and personable. They answered all our questions and handled all our requests. The job site was left neat and clean. We would like to thank Scott and all the guys for a job well done! We are looking forward to working with Atomic Plumbing in the future!
We came form an out of state trip to find out that our Rheem tankless water heater was not working. I immediately googled “tankless water heater” and the Atomic was the very first company that showed up in my search. I immediate called them on a Monday morning and within two hours, Justin R. arrived to troubleshoot the unit. Upon further inspection, Justin discovered that the unit was badly corroded and needed replacement. I was about to have guests to come visit the next day (Tuesday evening) and I asked Justin how long would it take to have a new heater installed. He said they had a Ranai Tankelss Water heater in stock and that he can have one installed the next day (Tuesday). As he inspected the electrical outlets in our laundry room where the heater was to be plugged in, he said that he had to have an electrical GFI outlet to connected to because my old water heater was plugged in with an extension cord to a non-GFI outlet, and furthermore, it was out of code. He was looking out for our safety! After we spoke with Atomic customer reps, we completed the order and ordered the unit. This is when it gets better. Atomic reps returned my call that same Monday after Justin left and told me that the water heater would not be installed until Wednesday, that’s two days later. Well, the reps spoke to Justin and he agreed to reschedule his Tuesday appointments with other customers for ours. He showed up early on Tuesday morning and patiently waited until the electrician installed my GFI outlets. Then, (Justin) and his associate installed the brand new Ranai Tankless Water heater flawlessly and left the whole laundry room. Immaculately clean. Justin and his assistant went out of their way to get the unit up and running just in time. Our out of town guests came in that evening and we had hot water in the house!!! I can’t say enough about Atomic and Justin’s exceptional professionalism, courtesy, and his willingness to go the extra mile for a customer that he just met. His can-do attitude to get the job done, coupled with his desire to put us in the front of the line because of our out of town guest situation, attests to the outstanding service Atomic provides to their customers. Atomic, you have customers for life here, and Justin, you have new friends for life. Justin, you are a great American!
Alyx Plaisance
5 years ago
Justin did an amzing job. He made sure he left knowing that the pipes are clear & water was moving. He came in a timely matter & was very friendly. I would highly recommend Atomic to all my friends.
Caroline Tetschner
5 years ago
Excellent service, communication and reasonable rates. highly recommend for plumbing needs.
Jackie Ankley
6 years ago
Great service and very thorough evaluation of the plumbing problem. Professional technicians.
Michael Enloe
6 years ago
Fantastic service. Randy was at the house far earlier than anticipated and worked quickly and professionally. Will certainly be calling again!
Atomic Power was very concerned and showed a great interest in getting someone to our home at the earliest possible time slot. When a water heater goes bad in a family of five, you hope to call the right plumber who will diagnose and be prepared to repair or replace the unit with a fair and honest price. Atomic Power arrived right on time and spent the time to discuss options along with providing estimates. Randy C was very sharp and professional. He had over 18 years with the company and was very maticulous in preping the area and in his clean-up. We felt very comfortable that Atomic Power was the right choice for our family and look forward do making them our plumber of choice.Very grateful in Portsmouth, June 2013
mark “bd” barker
10 years ago
I called Atomic Plumbing based on their online reviews. I was a little disturbed that they wouldn't give me a basic estimate for services. They kept telling me that a technician had to come to my residence. Once he arrived, he said he had to rebuild two toilets. I also had a problem with my disposal. I was charged $250 for each toilet, and another $250 just to remove something that had fallen into the disposal. For a total of over $750, I could've had new toilets. Atomic Plumbing charged WAY too much for the repairs that they did. I will NEVER call them again, and I will warn all others to stay away. Much too expensive, and they take advantage of people by never giving out any estimates for their services. Yes, it was an expensive lesson to learn, but I won't ever go back!! Atomic Plumbing should be ashamed to charge so much.
I don’t doubt the expertise of this business, and would agree with professionalism and punctuality. However, when I called to schedule the appointment I already knew my issue. I had a bad cartridge in my shower, causing water not to come out of the faucet and shower head. I explained this when making the appointment. Technicians came out and confirmed the issue, I was prepared to have them repair it until they provided the quote of $568!!!! I said the part costs $40 and it’s takes 10-15 minutes to replace! I was beyond shocked and disappointed. The price included a $100 trip fee because they didn’t have the cartridge (yet they advertise “fully stocked trucks”). But even at $468, the price was still ridiculous considering the type of repair. If plumbers make $2000 an hour, I need to switch profession. They made $69 for basically confirming what I had already told them...I guess they are still winning.UPDATE 01/17/2020 - the owner responded to my original post, asking me to contact the office to discuss my experience. I contacted them this morning and spoke to Paul. I shared my thoughts on the pricing based on the nature of the repair and he appreciated the input and said they would review their rate sheets. He also offered to refund the $69 service fee, which was much appreciated! The responsiveness and open-minded attitude towards hearing me out really demonstrated their commitment to being respectful business owners, and shows pride in business ownership. Thank you, Paul, for your time and consideration!
Rusty Bishop
10 years ago
Robert was very professional and friendly. We didn't have a complicated problem except that it required him to go on the roof to clear the line. He was careful and efficient and completed the job quickly and safely. He was courteous throughout and I would recommend Atomic Plumbing to others.
Stephen Leist
5 years ago
Getting on the schedule was fast. Randy came and did a great job and helped me understand what the problem actually was.
Jacqueline Gibbs
3 years ago
Both James Meyerhoff nd Eric Talum (hope spelled correctly) were excellent in work and giving information resulting in excellent customer service.Their services deserve great recognition. I'm glad to refer others to their services in the future. Thank you.
Berkley Gause
6 years ago
Poor customer service, terrible experiences. Plumber came to my house twice with very little expertise and willingness to assist with my very basic bathroom renovation project.
Ryan D arrived within 1 hour of my call and quickly retrieved the screw driver stuck in my toilet drain pipe. He was professional, knowledgable, and polite. Thank you for the great service.
Outstanding service from Eric and Kim, had a leak in the basement, only charged $69 for the service call - highly recommend!
Trey was outstanding! He was very professional, easy to talk to, explained everything and answered all of my questions. I finally found a plumber I can trust. Thanks for being my hero.
Outstanding, friendly, reasonably priced, and professional work! Atomic Plumbing provided excellent service from the timely response, to my call to updates prior to their arrival time, to the actual work conducted on site. They provided me with options and didn't try and strong arm us into service we didn't need. They stayed with us until we could verify the service was complete (and the toilet didn't back up again) and ensured we had peace of mind about the work that was done before they left. I asked for additional service to be completed on the upstairs bathroom shower and the technician, James M., provided an initial assessment for free and gave me options. Once I determined it was going to need his expertise, he quickly and efficiently got to work and fixed that problem too. They were military friendly and provided me a 10% discount which for a family of five on a single income, every little bit helps! I would STRONGLY recommend Atomic over the other guys any day of the week! Thank you Atomic! -Nick R.
Jessica Gatlin
6 years ago
I am so thankful for Sean D at Atomic Plumbing! He is an excellent plumber! I normally don't write reviews, but this was definitely worth sharing. My husband and I closed on our home and moved in on March 4th. We had not been living here not even a full month when our toilet started making a funny gurgling sound. Immediately, I was concerned, you know being a first-time homebuyer and all. So my husband contacted our home warranty carrier to see if plumbing was a covered service under the policy. It was and so we contacted Budget Plumbing to make a service call. What a mistake that was! First, he was here a total of about 10-15 minutes and charged us $95 to tell us that we had no clean out and estimated the cost at $2000.00 to $2500.00 to make a new clean out. He told us that we would be contacted by our home warranty witihin 24 hrs. Secondly, he seemed annoyed to be at our house, almost as if it were an inconvenience to him. Lastly, he was rude and unpleasant. Right after he left, my husband received a call from a rep stating that our claim was denied and we were stuck with no resolution. After about a week of non-working toilets and having to shower in a slow draining bathtub, we couldn't take it anymore. We asked around to see if anyone knew of any good plumbers. Atomic Plumbing came highly recommended by my husband's co-worker. Needless to say, we called to schedule a service call and not only were they able to see us the SAME DAY but the cost was way more affordable and the customer service was oustanding! Sean D was professional, personable and polite. He was very knowledgeable and answered all of my many questions clearly and in a way that I was able to understand. He also found the clean out that the first plumber failed to find. He was effective and efficient. Most importantly, our toilets and drains are working perfectly! If you're in need of a quality and affordable plumber, Sean D at Atomic Plumbing is the right man for the job!
Stephanie Best
5 years ago
Randy was very kind and knew exactly was to do with the problem we where having. He fixed the problem and also gave us a solution so we did not have to keep calling a plumber. We had another company out before and they only solved half the problem. We will definitely be using atomic plumbing from now on!
Steve Graupner
5 months ago
FyI, also posted review on Yelp. Work was done quickly and done well (very professional - from someone who has done this work before), everything explained well and was done with fastidious care so I was unable to tell he was here (no remaining dirt, water, etc.) except that i had new appliances working well. Thank you.
Robert Saunders
5 years ago
Ryan with Atomic Plumbing did an outstanding job repairing an upstairs shower leak. There was a struggle with the faucets due to age, but due to his persistence he was able to correct the problem and replace with new hardware. He was very polite and professional and would highly recommend him to family and friends. Atomic Plumbing's customer support through the whole process was also outstanding. I will continue to use them for future needs.
The technician took his time to analyze the problem and ended providing a permanent fix to something that two other plumbers could not fix. I recommend Atomic for all home plumbing issues
Vernon Hinson
7 months ago
Justin and Mike were both very knowledgeable and professional. They explained the process as they went along. I would definitely recommend Atomic Plumbing.
Scott and Joey did a great job. I would recommend and use Atomic again.
Kevin Kordek
10 years ago
They were prompt, polite, profeesionhal, very knowlegable and reasonably priced. I would highly recommend Atomic Plumbing!
Ryan was a great technician who explained the services that needed to get repaired and was very helpful. I will definitely being using Atomic Plumbing again.
Mike W. was very knowledgeable, helpful and courteous. He explained everything He did. His expertise is going to make a long term problem go away.
Antonio Jackson
3 years ago
We've used Atomic Plumbing a few times for jobs around the house. Each time the technicians have been professional and the quality of work has been great. The last job was performed by Justin Ricker and Scott Perkins. Justin did a job for us before and his professionalism left a good impression on us. It was indeed a pleasure to see that Scott had the same qualities. As long as Atomic employ young men like them they will continue to have a loyal customer.
John Daugherty
9 months ago
Atomic pluming and Sean were the absolute best. They worked for over 6 hours to fix the sewer line blockage. Never gave up. Yet stuck with the estimate. He was great.
edward denning
6 months ago
Trey A III and Will C came this morning to check out the situation. After looking over my Whirlpool Water Heaterthey both advised me since it was 9 yrs old repairing it would be wasting my money. They suggested a new water heater, laid out the cost for me and asked what I wanted to do. The price was very reasonable and they could have it all done within 4 hrs.I agreed and was never happier with the end results. My fixtures on my last heater were obsolete and were replaced This included cutoff valves. Both Trey and Will were very professional and kept me informed in every decision making step. The are very likeable individuals who did a great job of cleaning up when they were through. I have purchased water heaters before from the big box stores, but never have i had the service that Trey and Will provided. I was so impressed with their work and professionalism that I took out their SPA features. I had never been told about having my heater drained yearly or even checked yearly..This shows that Trey & Will care about their customers and are a great asset to their company of employment. Once again THANK YOU both for a job well done. Semper Fi Ed Denning
rochelle antoine
7 years ago
Ryan D. And Tim G. are an awesome duo. My family and I are thankful because they fixed our hot water leak that has been a constant problem for two years now and it's finally fixed and we can be at peace. Hopefully nothing else happens but if it does.... Im calling them. They were fast yet funny....poor Tim lol Thank you again you two!!!
James Curiel
11 months ago
Justin and Mike are fantastic. Third time they have been to my 60 old house. They’re quick,clean, and they do top quality work. Smart and efficient, they let you know what they propose to do and why, and they go over options. Justin and Mike are honest and they take pride in their work. Theymake my home a better place.
I have always had excellant service from Atomic Plumbing. This is the second time that Randy has been to our house to fix plumbing issues. He is always on time and provides great advice as to how remedy the problem. Randy is great asset to the company and I would ask for him to be my service representative when I hive another pluming project t accomplish. I have recommended Atomic Plumbing to all my friends and coworkers.Thank You Randy.
Michael Maness
a month ago
Scott & crew were prompt, polite and courteous. They were able to diagnose a bigger issue than what we were aware of, and fixed it quickly. We appreciate the professionalism and would definitely consider Atomic for future needs.
Atomic Plumbing is 5 star company. Jimmy P gave great customer service. He continued working until he found and corrected the problem. And, he continuously kept us apprised.We are highly satisfied with the job that Atomic provided and won’t hesitate to call them, when needed.Thanks, again Jimmy.
Nick Belflower
6 years ago
Ryan was incredibly friendly and professional. He came in and quickly assessed the work needing to be done, wrote a quote that was reasonable and completed the job, offering advice along the way.If I need any plumbing work in the future I would definitely choose Ryan.
Jim M and Trey were very helpful in solving my issue. I originally had another plumber come out through my home warranty, but they did a terrible job and left my bathroom sinks destroyed. Jim & Trey first tried to fix the situation through my sinks, before having to go on my roof and clean the issue from the roof vent on my two story house. They solve the issue, left everything clean, and even fixed a slow drip on my sink at no extra charge. They communicated the process and the price every step of the way and were very professional.
Scott and Joey were extremely professional, honest and expeditious in their repair of several plumbing leaks in my home. Great customer service and repair!
Crystal Daigrepont
4 years ago
Great customer service and work was done really well. The staff in all ways, from the lady I talked to on the phone right down to the plumbers, was friendly and knowledgeable.
Ryan from the company was quick in giving a cost quote for the water leak repair. It was reasonable and got the job done next morning very efficiently!
Lucky to have had a highly skilled professional like Don Richards from Atomic Plumbing who replaced a 34 year old valve behind my shower and kitchen faucet installed at a reasonable price in my home of almost 40 years.
Andrea Schwartz
a year ago
Jim & Mike did an awesome job. They were very professional, courteous and friendly. Jim diagnosed the problem, gave a quote, and went to work. In addition, they did an excellent job of cleaning up after themselves. I highly recommend atomic plumbing to anyone looking for plumbing services.Jim and Will did an awesome job putting in our grab bars. They did some extra work that was above and beyond what was expected. They did a good job of cleaning up after themselves. I will recommend atomic plumbing to my friends. (See More)
Always professional and service that can't be beat! I have used Atomic Plumbing as y go to company for all my plumbing needs. Prices could sometime be a little more than I want to pay but I know they will fix the problem
Rick Whitfield
4 years ago
Mr. Jim Miller and Tim were extremely professional and did the work on the spot. They were on time and completed the work in about 2-3 hours. They left the place clean... really cleaner that it was. Everything was explained to me and in layman's terms. The price was good, now if you had charged me half price, I would have given you all 7 stars. Thanks for your service and work well done.
Deborah Scurti
10 months ago
Mike W. came out looked at my leaking outside faucet. He was knowledgeable and professional. He was able to change out the faucet in no time and explained everything so I could understand.Super nice guy and I will definitely call Atomic if ever in need of a plumber.
Stephanie Snider
6 years ago
Sean D and Eric were outstanding helping me check the condition of the main sewer line before moving into a new home. Although a previous appt didn't go as planned Atomic communicated with me and were able to come later in the day. The guys were professional, knowledgeable and efficient. I will contact Atomic again.
My first experience with Atomic and I am 100% happy. Deanna and James were awesome. Polite, professional and totally wonderful throughout the whole process. Who would have thought I could get a early AM appointment at 7PM at night.
Justin Colfer
2 years ago
Had a great experience today with Atomic Plumbing. The technicians were friendly and knew exactly what needed to be done. The whole process was smooth and painless. I'd highly recommend them to anyone seeking a plumber.
Pete Van Heest
5 years ago
Outstanding service provided by Justin. Very competitive price. Will definitely call again when needed!
If your reading plumbing reviews you probably not having a real good day.Lucky for you it's about to get better; real fast!Atomic Plumbing and Drain Cleaning is the answer! Kimberly will answer all your questions, schedule your appointment and viola help will be on the way....(if the stars are aligned you will get to meet Jim and Scotty.)These technicians are on time, knowledgeable and ready to resolve your issue in a most professional manner. Our drain blockage situation was resolved quickly and completely. Jim will gladly answer any and all questions before-during-or after.No surprises or sticker shock when dealing with Atomic Plumbing and Drain Cleaning Inc. Everything is fully explained before the work is started.Add them to your cell phone's contacts list, I did!This company complies with current COVID-19 regulations and recommendations.
So thankful I made the call. The front office associate was very pleasant and shared the practice of what to expect on my service day. Technician Randy arrived within my service window, immediately introduced himself and presented me with his business card. I was also introduced to his assistant Tim who was also very polite. They also had shoe covers they placed on before entering my rooms (how thoughtful). The service was reviewed and cost to complete the job, authorization given and Randy started the task. I am pleased with the job, great TEAM. Thank you!
Thanks for a great job installing a tank-less hot water heater. Paul was well schooled selling and explaining what was needed and how long it would take. My interaction with Tiffany was punctual and professional.Sean and Tim did an excellent job running gas and water lines and installing the system. As a small business owner, I was impressed with employees who went out of their way to preserve the fine reputation of their employer.
Had a main drain line clog and called Atomic pluming . They where very helpful on the phone explaining cost and what they could do. The service team showed up and was very professional. Explained what they needed to do and the cost , then proceeded and was done in no time at all. The team members even had shoe and equipment protectors on so they would not get anything dirty. Sean and Scoot thank you !! Also Deanna and Tiffany for taking my calls. Hats off to you Business for Quality Personal. Oh by the way they gave me same day service Awesome!!!
Joe Robinson
8 months ago
He and his assistant were awesom. They went out of their way to help us and give us a reasonable price and I am extremely happy with the customer service and the work this gentleman did for me. 5 stars!!!
I called Atomic on Easter morning when finding my water heater was leaking. I spoke with the answering service who contacted a technician who called me back 10 minutes later. After looking up our account, he said that Sean would be there within the hour. Sean arrived promptly and assessed the situation saying another water heater would need to be installed. He then called another serviceman to pick up the heater from the shop while Sean began to drain the tank and prepare for the new heater. Since the newer heater is more energy efficient, the piping needed to be entirely replaced. All throughout the process, Sean let me know what was happening every step of the way. I don't believe I've encountered a more courteous, helpful, friendlier, and nicer service technician than Sean. He made sure to have on shoe covers which was helpful on a rainy day. After he left, I had to perform almost no cleanup which is amazing for a water heater exchange/install. Give this man a raise! Thank you Atomic!
Ericatim Moore
4 months ago
Our technician “Justin” was one of the most professional and friendly individuals that has ever serviced anything in our home. We would trust this guy in our house even if no one was home. We wish “Justin” the best of luck in the future and we hope that his employer understands how great of an employee they have in Justin.
Lori Holleman
3 years ago
Called on a Sunday for a bad plumbing backup. I was amazed at how professional the person who answered the phone was as well as the technician, Justin. Justin D. worked several hours to fix our problem. I will definitely be using them from now own.
Friendly staff on phone and visit. Called to let me know they were on the way. Figured out what was going on with my sink. Some valve needed repair vs an actual blockage. Would use them again.
Fast emergency service. Justin R came out the first night, we determined that I needed a new water heater, Justin D came out to install it the next day. Both techs were awesome and extremely professional. Would recommend these guys to anyone needing work done.
Deena Collins
2 years ago
Jim Miller and John provided us excellent service! They assessed and resolved our plumbing system problems in short order. Jim and John are professional, courteous and a pleasure to work with. I’ll definitely call Atomic again!
Trey and Mike were professional and friendly. They arrived quickly and finished the job sooner than expected. They didn’t mind me watching them work and they explained and showed me the the problem and the repair.
Jason Loizou
7 months ago
I am a local commercial real estate investor and I’ve used this company twice last year for two big jobs costing roughly $50,000. For small jobs I use my own in-house plumber that unfortunately recently retired so I decided to try Atomic for a simple toilet replacement. They charged me $1,700+ to replace the toilet. Ridiculous price for any plumber to charge regardless of the size of the company. Beware of this company and their astronomical and absolutely ridiculous pricing!!!!
Larry Peacock
8 months ago
I want to recognize Atomic Plumbing and Drain Cleaning for operating like a well oiled machine and hiring the best people who exhibit the most professional and caring behavior in carrying out their jobs. I had a sewer clog in the main line going from the house to the street which was backing up the entire system in the house. After several days of trying to unclog the system, I finally decided to call Atomic Plumbing based on a neighbor’s suggestion. I put in a request on their website this past Sunday night and told them that my daughter and her family were visiting later in the week for Xmas and that the existing plumbing problem would not tolerate six people in the house for a few days. I got a message that evening to call the Atomic Plumbing emergency number which I did and talked to Kimberly. She was fantastic and explained to me that they would definitely take care of the problem and would have someone out sometime on Monday. I got a call from Atomic soon after they opened for business on Monday and was told that Randy, their technician, would call me about 15-30 minutes before he arrived and that I would receive an email with his picture and a short bio of Randy at that time. That happened within minutes of the call and I soon received the call from Randy. Randy arrived soon and began to get the information I could give him about the problem and find out where the clean outs were. He was a gentleman, professional, assuring and told me he thought he might know where the problem was. He immediately got to work snaking out the system all the way to the street and assured me that the problem was solved when he finished. He gave me the senior discount and was on his way well before lunch. If you read their website carefully, they did with me exactly what they explain they do as part of their normal business routine. I still have not had any problems and highly recommend their services. In today’s environment, dealing with Atomic was like a breath of fresh air.
Sunshine Springs
5 months ago
Alan B and Scotty were very professional on time and didn’t mind explaining the blockage situation when I asked. Pricing was fair n upfront. I will be a repeat customer if ever needed.
Robert Spiegel
4 years ago
Sean and his team helped put me at ease. He answered all of my questions and showed me every step of the repair. I even got same day service which was a huge relief!
My toilet was spraying water and making terrible noises when flushed ... normally I would try to YouTube it myself but felt I really needed a plumber for this job. After looking at the NextDoor app, I decided to call Atomic Plumbing and Drain. I wasn’t disappointed ... Justin Duke was professional, clean, courteous and the job was done in a timely and affordable manner. I would absolutely recommend Atomic Drain and Justin in particular to anyone looking for a plumber :)
From the quote process through the actual execution of the work Ryan was excellent. Could not be happier with the end result. Great work.
I can not say enough great things about Atomic Plumbing & Randy Creekmore. They have served us for years & are very reliable.
Jasmin Rodriguez
3 years ago
Had an appointment this morning for installing a kitchen faucet, garbage disposal and rerouting the pipes for my new sink in the kitchen. The technician did arrive on time and upon arrival seemed like a professional. But that quickly changed when I showed him the work and he was very quick to say not sure what I can do here, I don’t think I can help you and if I do figure it out you might not like the price. After looking and assessing underneath the sink for about 30 minutes he is still not confident on what to do. So he then leaves to give me an estimate and comes back with a quote for over $1,000 for 3 simple things. I said no thank you because he did not know what he was talking about. But of course I had to pay the $69 service call fee. I then called around many companies due to not having a functioning kitchen still and then I was able to find another company who came out on short notice. When this plumber arrived his first answer to me was this is a basic kitchen install and after 30 minutes my kitchen was up and running for a third of the price Atomic was charging. Atomic needs to find reliable plumbers before they get dispatched out to residences.
jonathan jump
9 years ago
Great experience. Jim was very professional and fixed the problem in no time. He even gave a recommendation for the future.
DONELL DAVIS
6 months ago
Trey and Michael G were great. Professional, knowledgeable and friendly. They explained everything on my level and answered all my questions. I took note that they took the time to protect my floors and clean ed up beautifully! I will definitely use their Services again!
Benjamin Baum
9 months ago
I filled out the appointment form on their website at 9pm. They called me 30 minutes later to set up an appointment for the next day. Ryan came by and was very professional and knowledgeable. He unclogged my drain line and also gave me some advice about other issues I had questions about! All around, great company with professional plumbers. Thank you!
I had my home completely re-plumbed with new water and drain lines and install a new tankless hot water heater for 2 baths, laundry and a new kitchen. Sean and Zach did an outstanding job. They were both professional, knowledgeable and friendly. One thing that I noticed was that they both worked well together as a team. Great teamwork! Sean was very meticulous in his work not only for how it functioned but how it looked. They removed all exiting piping and daily left the job site spotless. I would highly recommend Atomic Plumbing and Drain Cleaning Corporation.Steve H
Justin Rucker was very professional, considerate of property and very through in the explanation of the work that needed to be done. His friendly attitude made for a pleasant visit. Justin went above and beyond in the work he did for us. Many thanks for a job well done.
Rhonda Strong
8 years ago
Sean D. was prompt, efficient and very informative on my plumbing situation, answered everyone of my many questions in a patient and professional manner.
Best Plumbing Experience Ever!Jim Miller was so helpful and friendly. Awesome to talk to. He gives it to you straight up about what is going on. He is very prompt and he will show up at any time of day. I called him late one night. He came by to assess the problem, and was back the next day to fix it. Jim definately knows what he is doing. Gave me an upgraded valve at no charge! I would have him back in a heartbeat! Thanks Atomic!
C and D Smith
3 years ago
I would highly recommend Atomic Plumbing. They were quick to respond to our leak and Jimmy was very professional, very informative, and took the time to explain different options on how to fix the leak. They helped us save time and money and were helpful! Great company to work with!
Elizabeth Louro
7 months ago
Robert has been my go-to guy for years. He is a very skillful, professional, knowledgeable individual. He comes highly recommended.
Teresa Chadwick
2 years ago
Scott came out on a Sunday afternoon to declog a clogged sewer line at my house. He was determined to unclog it and unclog it he did!
Matthew Lindsey
8 months ago
Scott was respectful, helpful, diagnosed the problem and fixed it quickly. Would have him back for work anytime.
Good News and Bad News: The good news... They arrived within 1-hour of my call. I needed a shower control valve replaced.The bad news... The plumber quoted me a price of more than $1,100. When I asked him why so much (as I would cut and then replace the drywall), he told me that they use good parts, not the builder's grade junk that I had (I had a Delta faucet; junk that had worked fine for more than 16-years). He cut the old valve and capped the two lines for me. Charged me over $300 for about 1-hour's worth of work and $1.00 of parts.I later bought the new valve, rented the crimping tool from Home Depot, both for a little more $230. Installation, drywall repair and the two trips to Home Depot (had to return the rented tool) took about 3-hours. Including my time worth about $100/hr, I saved about $600 when compared to their quote.
Atomic replaced our hot water heater for us and did such an amazing job. The technician was very professional and knew exactly what he was doing. They even fixed things that we did not know were wrong and had a city inspector come check the work after the job was completed. I also love that they provide a discount for community members and military.
Gregory Florence
a year ago
Justin and his partner Michael Casey did an outstanding job. They were professional and courteous, quickly assessing the problem a d reviewing options with me to address it. Their work was fast, but high quality and within the quoted price. Outstanding job!
Robert and Aron were communicative, on time, courteous and extremely mindful of cleanliness. I highly recommend Atomic for your plumbing needs. I should also add that the girls who answered the phones were accommodating and pleasant and as busy as they’ve been with the storm, were able to work me in for a non-emergency service almost right away
Michael Cidras
11 months ago
Excellent service and professionalism. Highly recommend Atomic Plumbing and Scott to service your plumbing needs
This was Roberts fourth visit to her home, each time for different services and Zach‘s first. As always Tiffany in the office as well as the rest of the staff are more than communicative prior to the visit and keep you up-to-date on the travel time of the technician. The technicians are friendly, intelligent, accommodating, and beyond respectful and neat. I highly recommend Atomic Plumbing for any residential or commercial needs and would like to thank them for their personalized attention to our home.
Mark Matthews
3 years ago
Today we woke up on Day 1 of a 3 day Holiday weekend to our main sewer line backed up. All the toilets and sinks were backing up; we were unable to use the water at all. Panic ensued... Then we called Atomic pluming and another company in the hopes that someone would call us back. Atomic plumbing immediately called us back and the appointment coordinator was friendly, professional and knowledgeable. She told us which technician would be arriving and an approximate time. Less than 30 minutes later we had Robert Rollings at our door. Robert fixed our problem and had us back up and running in less than an hour and 45 minutes from our initial phone call! He was extremely knowledgeable, courteous, and professional. Atomic Plumbing exceeded our expectation in every way. Shout out to Robert and scheduling coordinator for such a positive experience. We are now customers for life!
Jean Stiegelmeyer
7 years ago
Had to call Atomic due to shut off valve not working. They responsed promptly and sent over Ryan D. He was very efficient and helpful in explaining what needed to be done to repair the valve. I couldn't have asked for a nicer or more polite person then Ryan D. Thank you for hiring such a professional person.
Fairfield Flowers
4 years ago
Justin D and his assistant Eric, did a great job on the toilet installation at our business. They were most helpful, professional and friendly. The job was completed quickly and they did a great job cleaning the job site
Our hot water heater went out and we called Atomic Plumbing in the morning. The lady said she would have someone out by 1:00 PM. We asked that they call about half an hour before coming, and they called me by 8:30 AM saying someone could be over by 9:00. James and Paul were there by 9, told me they could try to fix our hot water heater, but it was so old that it would just be putting money into something that would need to be replaced in the near future anyway. I told them to go ahead and replace it, thinking we would have to schedule another time for them to have to come out and complete the job. But they told me they could have it all done that day, and that is exactly what they did. In fact, they had it done before noon. They were fast, friendly and professional. I could not have been happier with the service we received. They made a very unpleasant occurrence out to be short lived and painless. I would recommend them to anyone that needs plumbing services.
John Fedorowicz
a year ago
Trey A and Will came out to our property to replace a toilet cutoff valve. They were very courteous, professional, and transparent about the cost. They worked quickly to correct the issue and were even willing to wait for people to take showers before starting to work. We will definitely use Atomic the next time we need plumbing services and request Trey and Will by name.
James M from Atomic Plumbing was a superb professional. He completed my requirements to my total satisfaction. He took extra time to explain the actions he was going to take which was greatly appreciated. I would recommend he and his company very highly.
Atomic Plumbing is my go-to guys and gals for plumbing repair and installation in my home. They are quick to respond and extremely courteous. Thanks Jim M. and friends!
Natalie Cheney
6 years ago
As a local business owner, I appreciate great customer service! I called around 8am and the receptionist was very pleasant. By 1230pm, the technicians arrived. (I even received a call around 1045am from the office letting me know that all of their technicians were still on other jobs, but I would be getting a call back soon.) James and Scott were very professional and easy to talk to. James is very knowledgable and seems like a valuable asset to the company. Scott was eager to learn. They both spoke very highly of the company and they took pride in their work. Scott even went above and beyond and cleaned out my shower from it overflowing the night before!! I would HIGHLY recommend Atomic! Job well done, guys!
The technician came and fixed the issue with no problem, he was professional as well knowledgeable in his field of work i would recommend this company for any plumbing problems...
Great service and highly professional. Provided expert advice and ensured work was done to a high standard.
Trixie Belden
7 months ago
We had a great experience working with Ryan at Atomic Plumbing today. He made a stressful leak under our house so much less stressful with his tenacity and good humor. He had it fixed and everything back up and running in no time. On top of all this, we had other contractors at the house today and Ryan worked well with everyone and was exceedingly patient and calm through it all. We are grateful to have found a good plumber! We know who to call next time!
Caryl Thompson
5 years ago
Very helpful - prompt service, courteous staff, and we are very thankful they came out in the late evening hours. We will certainly call again if the need arises.
Brandi Rodgers
6 years ago
Great work, done quickly, Ryan was so nice and professional. Fair price and military discount offered. We even have two dogs with anxiety (they were kenneled) that were being loud and he brought back in a treat for both of them. It's the little things. Will definitely use them again and recommend them.
Michael McDermott
10 years ago
Robert Rollings was very thorough and professional. He explained my options for the varying work we were requesting. After discussing the course of action, his work was efficient and timely.I would happily recommend him and Atomic Plumbing to anyone who asks!A very pleasant experience.
Nathaniel Martell
4 years ago
My hot water heater ruptured at 2030 on a Tuesday and Justin along with Trey were at my house at 0830 the next morning. They were consummate professionals the entire time they were in my garage. They were courteous and polite and worked as hard as they could on a difficult removal and replacement. I can't thank them and Atomic Pluming enough. I'll call them for anything in the future and you should too!
Joseph Flores
9 months ago
Alan was a rockstar. My old (18 year) water heater presented him with some challenges, but he overcame and got the job done perfectly!
Cosette Livas
10 months ago
Trey and Mike were awesome. They immediately took care of the problem and offered suggestions for future care. This is the second time I've used Atomic and they've not disappointed. I will call again when needed and have recommended many times.
Late afternoon on March 9th, I thought that I heard water dripping in the area of our bathrooms. Upon checking the city meter, my suspicions were confirmed. I asked a friend of mine who is a retired contractor who he would call? He said that since since he retired he had suggested Atomic to several of his former customers. We called Atomic and they scheduled us for the next day.(Wednesday) . Wednesday morning, there was an email from Atomic telling me when I could expect a plumber. During the morning, I received two phone calls giving me a report on when the plumbers would arrive at my home.The plumbers, Shawn Dyer & technician Trey were very friendly and professional. Trey went in the crawlspace and found a leak coming from a wall behind a vanity. Shawn give me a price ,which I thought was reasonable, and then completed the work. After finishing the job, Shawn told me how to contact Chesapeake Public Utilities to file a request for a leaking pipe bill reduction.' Both Shawn and Trey were very personable and did a super job. I have Shawn's card on my note board in case I or one of my friends needs a SUPER PLUMBER in the future. Herb Harrell
Robert Williams
a year ago
Randy arrived on time. Review the plumbing problem and provided all options. Repair outside spigot with new one in timely fashion. Solved the problem!!!!
Scott and Joey were both amazing, helpful, and very prompt. They went above and beyond when coming in and out of the home with small kittens. Very mindful. Atomic was really prompt about getting me serviced and making sure I had hit water as soon as possible!
Audrey Roller
3 years ago
I’ve always heard great things about you guys ever since I was first stationed here in 2011. When my laundry room drain flooded I knew who to call. Aron came out got right to business and made sure everything was 100% good and to my satisfaction before he left. My husband and I are a military family so it’s hard to find professionals to trust and Aron 100% took care of the issue in record time and was super knowledgeable. I also really appreciate the Megan reaching out to make sure I knew when he was heading out and to follow up with us afterwards. It shows how much integrity a company has because we know you care! Thanks guys!
Laurie Lukeivic
3 years ago
I left an original reviewing stating that the technician was professional, courteous and efficient. So efficient that he solved the problem with my bathroom faucet in just a few minutes. But I only gave 3 stars because I felt the price was too high. The next day I received a call from Atomic, asking about the service call. After describing the visit, Paul confirmed with the tech that indeed, it was a quick and easy repair. They wanted to insure that I was a satisfied customer, and gave me a credit for an additional 25% off. The job was done right and the price is reasonable, I'd be happy to call them again, if need be.
Been almost a week since I chatted to Michelle with no response from company if in need of plumbing repairs recommend looking elsewhere if urgent.
Terri Lee Brown
5 years ago
Randy Creekmore did a great job for us. He came in and removed the damaged toilet and waited for the repair work on the floor to be completed. When I called Atomic Plumbing for the reinstall they came promptly. Randy was very polite and professional. He accomplished his job quickly.
Janice Griffin
6 years ago
Ryan D was very professional and kind! He told me exactly what the cost would be and answered all my questions!! I will use Atomic Plumbing if I need a plumber again!
Sean D. was an excellent service representative for Atomic Plumbing. He diagnosed the problem that was having and beautifully executed a solution to the pipe problem that I was having. Thank you for sending such a skilled plumber! Plus, he had good customer service skills! He was really very good. I'll call Atomic again and ask for Sean.
Katelyn Dillard
a year ago
I can only try to express just how happy I was with the service provided! They cleared out the clog in my main drain line in a minimal amount of time, they were very professional and kept the house clean when coming and going. The cost was much less than I thought it would be, especially in comparison to the plumber who had supposedly fixed the issue a week and a half ago who did not adhere to a cleanliness standard, scratched up my toilet, stayed for hours and totally overcharged me. Thank you so much Sean & Caleb! You guys are awesome and I am already singing your praises to family and friends.
Trey and Michael were both very professional, courteous and helpful. I will definitely recommend Atomic to family/friends and they will be who I call for any other plumbing needs.
George Merritt
10 months ago
Replaced tank water heater. Scott and Michael G were professional, courteous and thorough. Installation looks very professional and detailed.
Very happy with installation.
Excellent job.
Scott and Joe were extremely helpful and extremely professional would highly recommend Comet Plumbing.
Carolyn Werner
5 years ago
I have used Atomic Plumbing a few times, and they have provided excellent service each time. Yesterday I called to have a sewage leak in my crawl space fixed. The office offered to try to fit me in the same day I called but as I had plans to be out, they offered to give me an early morning appointment instead. I was given a courtesy call 30 min prior to the arrival of 2 technicians. They were professional and friendly and assessed the problem. They explained the problem and their solution and proposed a fair estimate. The repair was completed in less time than they estimated. I would highly recommend this company to anyone needing plumbing repair.
barbara henderson
2 years ago
Very pleased with Atomic Plumbing &Drain they are very reliable very professional and I was very pleased with Mr Miller and his assistance they checked all rooms asked questions before taking action I felt very at ease with them . They found the problem fixed it cleaned up afterwards . Very polite. I will always use this company.
John Gualdoni
3 years ago
Eric came out on Sunday figured out my issue and was back at 8am Monday to fix it. Everything running great. Thanks for the prompt professional service.
Watch your pocketbook! They wanted to charge $295.00 to hook up a faucet - a faucet I supplied! REALLY?
Tiffany Sechrist
3 years ago
Great company. We dealt with another local company whose rates were astronomical and lead us in the wrong direction. Atomic Plumbing came out and they were fair and explained everything. They have been a huge help, The techs were great too. Very professional and honest. We could not be happier. I highly recommend them. Make Atomic your first call.....don't make the mistake we did!
I gave Atomic Plumbing & Drain Cleaning 1 Star for simply showing up. The rest is all downhill. Robert Rollings was beyond arrogant when he said my price for moving a 4-5 pipe for the construction of a future closet, I asked how much the materials cost & he said he had to charge me well over $500.00+ to pay for their office staff, truck payments, gasoline, etc. I never got a cost for the materials. He said the job would take 2-3 hours & he was back in my office in less than 1 hour looking for money. I asked for a receipt & he said I could get one in my e-mail! I am an elderly, disabled senior citizen where it is not unusual that some of us do not have e-mail addresses or a computer simply because they can't afford the luxury of one-food & utilities are more important. Thumbs down to Atomic. Shame on you! No wonder your trucks look like rolling Museums of Color Artwork! All you need to have is a sign that says Honest, Fair Plumbing Service ! Never again!!
Gerry MARK Owens
11 months ago
Well pump feed line leaking on bottom fitting Jim and Michael came out unearthed pump head removed cracked fittings and repaired pvc fittings
Monica Armstrong
5 years ago
Don called before coming out. He was professional and honest. Gave some recommendations. I wouldn’t hesitate to use Atomic again!
Ryan has been to our home on numerous occasions and is always professional,polite and fun to deal with. He listens to our concerns and always has a solution. Like a member of your family. Best part is he greets you with a big ole smile. Great company with the best employees!!
Martha O'Gorman
a year ago
The guys from Atomic are friendly and knowledgeable. They did such a great job and helped me with some leaks that might have cost thousands of dollars if left undetected. My water meter was running and I was notified by the city there was an issue. Ryan and Mike found it and fixed it. Thank you so much.
Ivan is the best ..He came out asap and knew exactly what was wrong with my ac unit... If anyone needs services for heating or ac Atomic is the company you want!!
Highly recommended. I called them for a sink issue and Justin, the Service Pro, did a great job in evaluating the issue and fixing it for us. They had great communication and were very timely. I would definitely go to them again for any of my plumbing needs.
Randy Creekmore was excellent! Very professional, courteous and super pleasant! Loved his knowledge on the repair needed and he quickly repaired an item that was installed recently and was under warranty! I will ask for him again for our next repair! Thanks for sending Randy! We appreciate him!
Mary Joy Sibal
10 years ago
My co-worker recommended me to this company, since I am a new homeowner and do not know anything about plumbing and any good plumber around the area. So I read all the reviews here. Many were positives and a few negatives, so I gave it a shot. $69 to diagnose my clogged pipe, which no brainer and only took less than 30 minutes, and gave me a price quote that is ridiculously expensive ($253 to dissemble and assemble the toilet and $293 to snake the upstairs drain). He also told me that if they found the flange to be broken then that would be another $200 on top of everything to fix it. I was told that if I go with them then they will deduct the $69 from the price quote. I told him that I will consider it and paid the $69. I did my research online; I found how to dissemble and assemble the toilet and how to fix the flange. I bought a snake to clean the line, but it did not do the job. So I called them again and a different tech (Eric) gave me the same price quote as the pervious tech. I told him, if I remove the toilet would he charge me only the price for cleaning the drain and not charge me another $69, which we agreed on. However, the timing of his arrival to perform the work is unknown and I will be missing a day of work. So, I did more research online and found that you can rent power electrical auger for $76 at Home Depot, which I did and clear up my pipe and everything is operating properly. I called first thing in the morning to cancel, but they demand for $69 for Eric’s diagnose, which I told them the issue and gave him the paperwork I got from the other tech in advance and over the phone. I paid the $69 in protest. Therefore, I paid them $138 to do absolutely nothing!!!Thank you for reading my review and I apologizing for being so long, but I want to show you how annoying and unfair this company has been to me and the lesson I learned from this experience. They are the following: Do not use Atomic Plumbing for diagnostic (rid of price) – there are other companies that can perform the diagnostic much cheaper. If you can do it yourself before calling a plumber go ahead and fix it, it will save you a lot of money and headaches.
Sabrina Weathers
5 years ago
Jim M is great, he know his job well. He explain exactly what need to be done so you can understand. He work in a timely manner.
Julee Martin
5 months ago
Justin R and Joey did an amazing job replacing my hot water heater and fixing my bathroom faucet. They also took the time to explain everything to me as a first time homebuyer. They also were finished with the job earlier than expected. I would definitely recommend them to family and friends!
Bernard BernardM
5 years ago
I was pleased with Ryan and the repair he did in my home. Ryan was very knowledgeable of his work and he was most professional. Keep up the great work!
Robert was very professional & knowledgeable. He explained everything thoroughly, including possible options. He replaced the water heater (in the attic) in a timely fashion. I would highly recommend him!
Kyle Catherwood
a year ago
Robin was professional and courteous. He quickly performed a covered warranty repair and was on his way.
I am thrilled with the service given by Atomic plumbing. I had a fairly complex hot water system which was failing. I got prompt attention with different options and prices. It was a pleasure to deal with someone who was knowledgable, smart, as well as courteous. They installed a tankless water heater in the most professional manner. They are so reliable. I Love Atomic Plumbing!
A handyman walked away from the job after cutting off the water to my mother's house and removing a toilet. He did this while I was attending a funeral. My mother is 87 years old. Called Atomic Plumbing and Ryan Dean responded Saturday afternoon and restored water to the house. He finished the job Sunday morning. He was the nicest, courteous, neat plumber I have ever met. I can't say enough good things about Atomic Plumbing from the employee who took my call to Ryan Dean's excellent service.
Kimberly Russell
a year ago
Friendly staff answered the phone and got a technician out the same day.Ryan S. was my plumber along with his assistant. They both were polite and professional. They had a disposal on the truck and were able to replace my old one. I will recommend Atomic Plumbing to my friends!
Don Mc Dowell
9 years ago
Scott M and Justin spent the better part of 2 days removing an old undersized wash machine drain line and installing a new one from the garage, through the concrete wall to the crawl space and running it to the main drain pipe. An automatic vent was installed near the washing machine. All work was performed in a professional manner and the area was cleaner after they left than when they arrived. This was a job well done!
Atomic Plumbing came within hours of our call to replace a leaking water heater. The technician, Ryan, was professional, performed a thorough evaluation, proposed some options and reviewed pros and cons of each.He was efficient with his time and answered questions when asked. He instructed us regarding new equipment functioning. Also, he explained the warranty for all pertinent equipment. We found him to be pleasant to work with and a good representative of Atomic company values. We will call them again for future needs. The Fox Family
Maarten Fleurke
2 years ago
We had 4 leaks in our 2-story office building that added up to a bad odor. Under Brian's leadership, the team from Atomic did a great job identifying where the leaks were (smoke tests) and then cap the various pipes.
Bernice Halpern
8 years ago
gGreat experience! Ryan D was a terrific technician and did a wonderful job. He installed two toilets and left my home so very clean. He was very polite and explained everything to me.I will definitely will be using Atomic in the future . Ryan is an asset to your company.
Natalie McFerrin
5 years ago
This was our first time using Atomic Plumbing. Ryan D. was our plumber and he was wonderful. He was very thorough and explained everything. He will be our go to guy from now on whenever we have a problem.
Patty Weeks
10 months ago
10-7-22, there is nothing worse than a stinky and leaking toilet. Called Atomic on Thursday evening and they were out here Friday morning. The technicians were respectful, courteous and knowledgeable. Will use them again in a heart beat. Thank you for fixing our problem.
Justin and Eric Jr. were very professional and affable. They were on time, got right to work, and made sure to share with us quickly what the diagnosis was. Justin made sure to point out what they had done and how they mediated the problem. Justin and Eric Jr. also made sure to leave my home as they found it. Thanks for making sure we were happy with the job before leaving! Would absolutely ask for these wonderful and friendly techs again.
I went with Atomic because of a Yelp review lauding them for their quick responsiveness. Ryan came within a couple of hours, assessed the work, and returned the next morning with Michael. Both got to work immediately, and finished the two issues separately—replacing the outside water main valve and replacing washing machine faucets with an upgraded system. Both gentlemen had good personalities, knew what they were doing, and told me everything they did. Atomic headquarters kept me informed of when they’d arrive and there were no surprises.
Philip Jolly
10 years ago
The service tech from Atomic Plumbing; Randy C., was on time, courteous, professional and got the job done. Appreciate their approach of giving the quote up front to do the job, without hidden fees, or add ons.
Justin Ricker
5 years ago
Great company, awesome people. Wouldn't work at any other plumbing company #teamatomic
Glenn Thigpen
4 years ago
Justin came in and diagnosed the problem and gave me my options. He took care of the issue quickly & efficiently. All I can say is if You Have A Problem Call ATOMIC!!!
Ryan and Robin provided outstanding customer service and professional installation. Highly recommend them!
Tired of the big plumbing companies I’ve used in the past, I used Angie’s List to find a plumber after my toilet backed up. Within seconds of sending my request, I got multiple calls. Bill of Atomic Plumbing came through. Reasonably priced, pleasant, knowledgeable and able to come that evening without extra fees, Bill fixed the problem. I now have a local plumber who I will use again and again. Thanks very much, Bill!
Pipe busted above my water heater. James came by first thing in the morning and took care of it. Also found the shut off valve to be broken and also repaired it. Top notch job. Would not leave until everything was fixed. Thanks, James!
Arthur Morgan
5 years ago
Randy did a solid, professional job in addressing our bathroom plumbing issue. Thanks!
Shannon Hoertt
4 years ago
From start (scheduling) to finish the process was very smooth and professional... excellent customer service! Ryan D. was our technician (leaking bathtub faucet/valve replacement). He was prompt, courteous, extremely knowledgeable, and did an excellent job!
Brandon de Graaf
7 years ago
Great experience. Our service pro Sean came out on a Sunday night and stayed till late to make sure our new hot water heater was installed properly. Very knowledgeable and friendly.
Yhudeimy Sanchez
5 years ago
Very professional service, with knowledge, very polite, the technicians explained me the options I had so I could decide what was the best for me and my family...Very happy with Atomic and very happy with the crew that did my house work.
I had a problem with my hot water tank, within 2 hours I had a service tech Jimmy P come out and service my hot water tank. From the every beginning their professionalize stood out. He introduced himself , came in with special shoe covers. Then proceeded to explain what the problem was and why. The job was completed within 2 hours and I got an additional 10 % off the quote.
Samantha Butcher
5 years ago
Our Water Heater failed and flooded our attic on the weekend. They answered the phone and had someone out the same day. By the next day, we had a new water heater installed and hot water, all over the weekend. They were quick and professional. Justin D answered all my questions and took the time to explain. When speaking to Justin it was clear that he cared and was well trained in customer experience. Thank you all for making a stressful situation a little easier to deal with. We appreciate your services.
Gave a ridiculous quote for a pretty easy job. Quoted over $500 to replace an outside faucet. I think they were happy when I said no thanks since he just pocketed the wasted $70 fee for the estimate. I ended up doing it myself and it cost $25 in parts taking me a little over an hour (and I am a certifiable plumbing idiot, just ask my wife).I would recommend going with someone that would provide a free estimate so you don't fall into the same mess I did and end up wasting that fee.
They were amazing and on time ! They explained to me what they’d be doing and how it will be done . They didn’t hesitate to tell me an update on how it was going and what they accomplished, im very happy to have hot water and happy that i’m stress free now ! Thank you Scott and Joey !!
Alan was friendly and knowledgeable and FAST! Next time I need a plumber I’ll ask for him. Thanks!
I called Atomic Plumbing today after a really disappointing experience with another well known plumbing company earlier. As a first time customer with Atomic, I was really impressed. Sean and Paul arrived in less than an hour. Their friendly and professional attitude was a drastic change from the other plumber. They took the time to explain the issues and got the water heater back on. I was charged a flat service call fee which was way cheaper than what the other guy wanted to charge (an unreasonable $179) for trying the pilot light before any diagnostic. I have used varous companies over the years and this was the best experience I ever had. I would strongly recommend Atomic Plumbing to anyone.
They are very professional and did quality work. Highly recommend.
Laura Langton
5 years ago
Justin and Paul were extremely polite. They worked as quickly as they could and got my hot water heater replaced. I have two dogs that are a handful, and they learned their names and talked to them to help keep them calm, which meant a lot to me. I felt comfortable having them in my home. The customer service at the company was great as well, very helpful on the phone. I also received an email with a picture of the technician (Justin) who would be coming to my house- very nice touch. The price for the work they did was fair. I received estimates from two companies and I’m glad I chose Atomic. I would recommend them.
Very courteous, were on time. But their prices were off the charts. Unfortunately I will be looking elsewhere for my plumbing labor needs....They don't give quotes on the phone, so beware the service charge. .
Steve Van Leeuwen
13 years ago
I had a water heater disaster on a 3 year old system. Water everywhere. They were in my home in south chesapeake (with booties on). Removed the old, got me credit on the warrant (i did not have my old receipt even) and fixed it within a few hours. I also had my toilets redone due to problems. The only guys I will call or allow in my home. By the way, they wear little booties and did not get one bit of rust or other on the white carpets.
Greg Johnson
5 months ago
He was responsible and courteous. He was respectful of our house and accomplish the task professionally.
Justin showed up right on time and made sure that our new garbage disposal was installed correctly. He is both personable and professional. Typical great service from this company.
Family Bail Bonds Virginia
8 years ago
Have know Paul Keene since high school.Can't say enough about, the service. Highly recommend them.Thanks Paul, say hello to your brother, Peter.
Scott went out of his way! Amazing service and the new gas stove is working great!
Mike W. was very friendly, professional and skilled.
I will certainly ask for him by name, and will refer friends and colleagues to him.
Excellent service. Efficient. Explained all options and benefits of each. Went beyond by changing the gas regulator since it was old. Very satisfied.
Summer Mooney
5 months ago
Scott and Dalton were a pleasure to work with. Scott came out two days in a row and was incredibly kind both times. Both were very respectful of my property and fixed my plumbing issues quickly.
This company is totally professional. Randy was our plumber. He diagnosed the problem in about two minutes and also made another key recommendation that would eliminate another problem down the road. Atomic Plumbing and Randy did an outstanding job
Sean Dyer and his team installed a tankless water heater in our house and did some minor work on faucets/etc and they were all an absolute pleasure. They are extraordinarily professional and clearly both well trained and experienced. Got big tanks out of my attic, no damage to wood floors or walls, very clean looking install... nothing but good things to say about them. This is my second round of major work that Atomic did for me, and my second very positive experience.
Scott P and Mike G did fantastic work. I needed to have a cleanout installed along with removing a drain blockage. They installed the new cleanout in an easy to access location, removed the blockage and left everything in immaculate condition. I am very pleased with the results.
Atomic did a great job of communicating appointment times, follow up was great. Ryan did a great job of letting me know when he would be back and the process of installing the new pump. Very professional, very polit. Cleaned up afterwards and took away all debris. Atomic has a talented person here.
Christina Murff
6 years ago
After a failed DIY project left us with no water on a late Saturday night, Atomic was my first call Sunday morning. They were there within two hours to assess and quote the repair and had completed the job within 3 hours. They do not charge by the hour nor additional fees for afterhours work. They charge by the job which is reassuring for an emergency repair as some companies will stretch the repair time to increase their payment. I would certainly use them again and will continue to recommend them.
I had no running water which was a big problem. Alan and his partner Michael came out, identified the problem, and fixed it in a timely manner. They had to cut into the wall and my vanity to solve the problem. For the price I paid I was hoping they would reattached my vanity counter top to the wall, but I understand they might not have had the means. I felt $2200 was a little high, but I am no expert in plumbing that’s for sure.
Discovered I had a leak behind my wall. Called Atomic Plumbing. They had a plumber out in less than an hour. Found and fixed the leak quickly. Very happy with the service they provided.
I would like to commend the professionalism and quality of work demonstrated by Atomic Plumbing ... with special recognition to Justin Duke. I wanted my plumbing issue to be assessed honestly and fixed. I trusted the feedback and the diagnosis. The work was completed, area was clean, and the professionalism was top shelf. Based on this experience Atomic Plumbing has a customer... I am prepared to pay a fair price for quality work with an organization I trust! Thank you Justin and Atomic Plumbing... well done!
Scott and Joey replaced two toilets that I had purchased. They explained what Atomic’s service entailed & went right to work. They did the job as promised professionally and setup for removal of both old toilets while they worked. This was another great experience that we’ve gotten with each service call over the past 7 years.
Robert is knowledgeable, respectful and arrived within the time parameters he told me he would. He clearly communicated our problem to us and is working diligently to rectify it. I have to add, cleanliness in our household is of the utmost importance and Robert is meticulous with his work and pretty much left no trace of his presence when he was done. That part of the service in and of itself is invaluable.
Brandy Schrader
7 months ago
I called Atomic because I wasn’t getting hot water. My hot water heater heats my house also. Low and behold I had a leak somewhere. The leak was flooding my yard and my neighboring yards. It was the week of Christmas right before the freezing weather. I was worried everything would freeze and cause more problems if I had to wait another week for the leak detection people. Scott was able to get a leak detection company out to find it ASAP. Scott was able to come out two days before Christmas while the temperature was falling and fix my leak which was down behind my water heater in my back shed. I’m so grateful for him. He did a wonderful job. He was always in touch with me letting me know what was going on. Atomic plumbing is lucky to have him as an employee. I will be calling Atomic/ Scott for any of my plumbing needs!!! Happy New Year to you all!!!
Alan and Will were great and explained everything very thoroughly. Would definitely use them again
We had an sewer line blockage and break that caused a backup on a holiday weekend. Justin D. with Atomic Plumbing did an outstanding job and worked in 90+ degree weather. He was polite, professional and knew his stuff. We will use Atomic again for our plumbing issues.
7/31/23 James was very knowledgeable and helpful in resolving the hot water heater issues. Thank s to James.
Had a main line back up on a cold rainy day. I checked google for a reliable plumber and called the first one that came up which was Atomic. Called and talked to DeAnne and she was very helpful. She had Ryan call me and I told him what was going on, he told me he would be here in 15 minutes. 12 minutes later Ryan pulled in and I showed him the problem, he told me the price and I told him to go for it.Ryan had this power snake the likes of which I have never seen before, it not only powered through the clog with no problem he was able to tell me how far down the pipe the clog was to within a couple of feet by the number of sections he used to reach it. To be on the safe side He ran the snake a few feet past the clog which put it just past the city clean out.Both DeAnne and Ryan were courteous and professional and got my problem resolved quickly and at a reasonable cost.I will be recommending Atomic to everyone I know.Hopefully Ryan will be able to take care of others with his wonder snake.
I had an emergency gas leak in my house and VNG shut me off (good thing). Called Atomic and was up and running in three days. Would have been much sooner if it wasn't for the city inspector. Either way, they're workmanship is legit, their technicians are knowledgeable and extremely helpful. Thank you Sean, Zack and Justin!!edit:Had a water emergency late at night and while the cleanup crew was here Jim Miller came in a repaired all the items that need addressed. He was fast professional and constantly talking to his apprentice he had with him. I'm very glad he was here!
Extremely professional. Wore boots and masks as soon as they entered my home. Actively listened to my explanations of the problem areas, assessed those areas, explained his assessment where I could understand them, and provided options that included repair, buy new from Atomic, or buy new as a customer. No sales pressure at all.
Pamela Coghill
5 years ago
Atomic Plumbing has always sent professional, smart, friendly technicians to my house. This time was no different. Ryan was clean and courteous, gave me a range of options to choose from, and made sure the work was done to my satisfaction while leaving no trace of a mess before departing. Don’t worry Atomic, I’ll be back! Thanks Ryan!
Floyd Newkirk
9 years ago
Very good experience. We have used the company before and always satisfied. The plumber that serviced us was knowledgeable, professional and very considerate of our home, the project and last but not least, us.He is an asset to the company, don't let him get away. As Dale Carnegie said, Take My Company, Take My Wealth but don't take my Employees'! So true.Respectfully, Floyd D. Newkirk & Family
brittany engelhardt
6 years ago
Deanna helped me place my service call. She was well educated, professional, and upbeat. She told me Jimmy would be my technician and he is very good at his job. Sure enough, she called me the day of to update me that they are working as diligently as possible and they still had me as a priority on their schedule. Mylissa called me to inform me Jimmy was on his way and i should be expecting him within the hour. He arrived 40 minutes later, wore booties when working inside, and made me feel very confident he knew what he was doing. He was personable, friendly, and did a great job,leaving the area as clean as when he first arrived.
Teresa Shenouda
5 years ago
Robert, our technician, was very knowledgeable and took time to explain our problem. I was also impressed with the customer service. They were able to give us same day service on our hot water heater and kept me updated on when someone would be coming out.
Lynne Hancock
5 years ago
Atomic was terrific. They fit me in the same day, found the issue and took care of it. Brian answered all my questions and explained to me what he was doing throughout the process. I can't thank you enough for a positive experience and work to get me taken care of right away.
Ryan and Zach came to my house on both Saturday nigh and Sunday. I had a houseful of company one person was 86 years old and our plumbing was backed up. Ryan was able to get us comfortable for Saturday night and assuring me that the flooding would stop. On Sunday he and Zack came out and fixed the problem. Both were not only very professional but also very personable and easy to work with. They addressed the problem and thoroughly checked out our septic system to ensure that everything was running smoothly.. atomic plumbing went above and beyond in a time of need for the Lamb family and I thank them immensely for their efforts and service.Sincerely Donald
Justin Duke was very professional andHe found the problem I was having and fixed it!!Thank youJustin Duke
nicole dickerson
4 years ago
So today was pretty much like the worst day EVER!Until I called Atomic plumbing.I live in an older home with older plumbing and we have one bathroom.Our tub was draining slowly for a while but then just completely stopped 2 days ago.We tried everything to unclog it but it wasnt budging. So yesterday I decided to call a small plumbing company that shall remain nameless.Guy shows up this morning and tells me he may need a ladder for this job,which he does not have and he leaves my house.I'm waiting 3 hours for him and he never shows up or calls me back.My husband told me to just call elsewhere so I called Atomic to see if I could get something today.Jennie was who I first encountered ,who was great to me on the phone.I had a feeling about the first people I called and the feeling proved to be right!I am and was disgusted with the first company I called ,i will never use them or refer anyone to them.We've had a clog like this in the past and someone broke a pipe under our tub in the past causing a lot of damage to our house trying to unclog it,another time it was unclogged from on top of my house.I was feeling really pretty down about if it was going to be fixed or when,until I got the call that a tech was headed to my house in the time frame I was available! Needless to say I was very happy! When you dont have a working tub for 2 days and having to shower elsewhere you start to get frazzled!Justin and Zack were just what I needed!They totally understood my fear about having pipes broken .They unclogged my tub and had it draining like a champ.Totally professional ,unlike the first people I called.These guys knew what they were doing .Such a relief to turn on my shower and hear the gurgling of the drain and not have water coming out from under the tub ruining my home (yes that past incident was kinda traumatic ).I'm sold ATOMIC !YOU MADE MY DAY !I was so frustrated this morning I cried out of frustration. You guys turned my frown upside down! I will call again ☺!
My experience was excellent. He quoted the price for labor up front and showed me the prices of items needed to complete the job before he purchased them. He was very friendly and covered his shoes each time he entered the building. He was also clean unlike some other plumbers I have had and prices were good.
Providence Vet
5 years ago
I called Atomic this morning because water was pouring from our ceiling. They were referred to us by Newbern Mechanical and I am very happy I called. Ryan was here to help approximately 1 hour after my initial call. He was professional, explained everything, and had the issue repaired extremely fast. We will definitely call Atomic Plumbing again. Billie, Practice Manager
Kayla Anderson
a year ago
We had a major leak and needing water pipes and a new hot water heater installed. We called Atomic Plumbing and they had a plumber here 30 minutes after opening the morning after our disaster. Justin and Keaton were amazing. They worked fast, efficiently and were so professional and sweet.Thank you so much! We will be using this company for all of our plumbing needs
Lvonya Woodhouse
6 years ago
I have to say that my experience with Atomic was most pleasurable. I had called another plumbing service before reaching out to them and Angie's list helped me along the way to make the right choice. Brian H. Was very professional and took the time to explain to my husband what he was doing as he went along and the RIGHT service that would be needed to fix our problem. NO HIDDEN SERVICE FEES OR ANYTHING. They are straight forward with you from the beginning to the end. We have definitely found our new plumbing service!!!
Donna Brashears
a year ago
Ryan came out originally to inspect our 22 year old gas hot water heater. We weren't having problems with it but felt we were living on borrowed time as it certainly outlived its expected life span. In just a few days Ryan and David installed a new hot water heater and it's working great. Ryan even noticed our gas line in the attic was too close to the roof line and adjusted it making sure exterior nails wouldn't accidentally puncture it. They were extremely polite, professional and timely. Even the person that originally took my call was courteous and updated us on who was coming with a picture and when they would be here. No surprises. Very happy with this transaction.
I want to give recognition to Scott and Bradley who came out to address an ongoing plumbing issue I have been experiencing for months at my condo. The communication was great from the beginning and once we discussed my concerns they explained how they were going to address the problem and they updated me throughout the process to let me know what they were finding and what the next steps they were going to take. They were both VERY respectful, patient with my questions, showed empathy for my frustrations and ultimately resolved the issue. I appreciate the excellent customer service that they provided and will call on Atomic again if the need arises.
Maureen Keller
4 years ago
Justin D and Eric of Atomic Plumbing were very professional and did a great job. They also didn't sell me something I didn't need.
My experience started with a claim being denied by my home warranty company due to improper installation of a gas line and water heater from my homes previous owners. Needless to say I was in a bind with a pipe leaking somewhere between my attic and my hot water heater for my Apollo Heating system. It was late in the day when I called Atomic but the female who answered the phone was very polite, understanding and knowledgeable. My appointment was set up for the next morning.I was assigned Justin Duke as my Plumbing Technician. Justin showed up on time with a very positive attitude and began to evaluate my problem. Justin identified issues with the way my system was connected for hot water as well as the gas line. Justin provides me with multiple options that would best fit my budget and didn’t push anything on me. Once I made my decision Justin immediately went to work. This was no easy task and it took up his whole day. Justin and his apprentice David worked tirelessly to complete this job in a timely manner and without compromising the quality of their work.When all was said and done both Justin and David still had a very positive attitude and left a lasting impression on not only myself, but my whole family. I was beyond impressed with the vast knowledge and experience that Justin has and by his dedication for his job.The work ethic that was displayed by Justin and David are second to none. These two gentlemen made a horrible situation into a great situation by their display of honesty, professionalism and dedication. I will without question, reach out to them in the future for any of my plumbing or drain issues.Again I want to express my deepest thanks and appreciation tor Justin and David. I highly recommend Atomic Plumbing & Drain Cleaning for anything they can do for you!
Linda Gardner
5 years ago
Ryan D and Zach came to install my new hot water heater. I have worked with Ryan D before and of course I requested him when it was time to remove and install a water heater. Once again Ryan & Zach both kept me informed of what they were doing. Once the water heater was installed they found that I had a leak and explained the problem to me. They gave me two options and let me choose which worked best for me and my budget. The needed repairs were made right then and there. If you ever need plumbing work done don't hesitate to call Atomic and ask for Ryan D and Zach.
MItchelle Ebron
8 months ago
Justin Ricker and Mike CaseyReplaced my shower fixtures, which required cutting the drywall and pipes. They repaired two kitchen pipes and ran a water line from one wall to another wall for my new refrigerator location.They were punctual, professional, kind and did an awesome job!
Courtney Morrill
a year ago
Courteous, honest and professional. Did great work and thoroughly explained the job.
Audrey Griffin
5 years ago
Randy C from Atomic Plumbing came out and cleared out our main and kitchen pipes, he is very professional and knowledgeable. I would highly recommend Atomic Plumbing.
Doug McGibbon
3 years ago
Technician Randy Creekmore reviewed my concern, I agreed with his assessment and price, then performed the repair with skill and attention to detail. His years of service/experience was most evident and I couldn't be more pleased. In addition, he is a people person. Thank you for a job well done! Note: Will be contacting (and recommending) Atomic for my next plumbing concern(s).
Mary Richardson
5 years ago
My hot water heater needed replacement. Deanna was very pleasant, knowledgeable, and most helpful. She scheduled my appointment and James M. and Aaron arrived exactly on time. They were professional and had the job done in no time! Although it was a bit more expensive than I was expecting, the service was excellent. Thank you for a job well done.
Carey Trounson
2 years ago
Wonderful company. Jim and his helper were great. Professional and thorough. We will be using them for any major plumbing issues again.
Terry Holcomb
7 years ago
We recently had two bathroom faucets installed, along with 4 replacement shutoff valves and associated tubing. Atomic sent out Ryan to conduct the work, and he was outstanding! He was on time, professional, and did a great job in explaining how best to maintain and protect my existing plumbing.The only reason I did not give this experience the full 5 stars, is because of the price that was charged. Although the charges were explained and I accepted them without question, I do feel that it was extremely high for the actual work conducted. I tried to do it myself, but with the leaks that we had, it was best to let the professionals tackle it. Other than the price, service was exceptional.I would recommend Atomic Plumbing to my friends and family, but I would highly encourage them to get other estimates just in case. Thanks again Ryan! I was very happy and would
Called and got put on hold, then hung up on 3 times in a row. Doesn’t give you a good feeling. Plenty of other businesses in the area.
Paul McDuffie
6 years ago
Justin professionally approach the task at hand. The old water heater was removed and replaced with a new one within a few hours. Very satisfied with his work.
Atomic Plumbing is amazing. I have used them twice in the last year. Both times I had bad pipes leaking in the garage. Justin R. was the technician to come both times. He was quick in arriving which is helpful when water is going everywhere. He is very professional and explained everything to me while fixing everything in a timely manner. I also want to give praise to the ladies in the office. They were very nice and helpful each time I called. Highly recommend Atomic Plumbing and Justin R.
First time I have used Atomic and throughly happy to have used them.Scott was incredibly polite, honest, and took care of our needs.We have had our share of bad plumbers and I highly recommend them.I don’t post many reviews, and again, first time I have used them in my 51years on earth. Finally happy to find a good one!
Justin above all is a good plumber and has a vast knowledge of the products he sells. He is also friendly and polite which can make a bad plumbing event less stressful. Let Justin take care of your plumbing needs. He will not disappoint you.
Great service and they solved a problem that another plumber could not after 3 visits
Had a bad experience with Robin Lewis. He installed my new plumbing for my new tiled shower. After the tile was installed he came back to finish the installation, but stated he couldn’t get to the valve and needed the tile guy to cut out the tile a bit more. After the tile guy came over and cut the tile back to where Robin asked, I let Robin know. It has been almost two weeks now, and Robin won’t return my calls, or texts, so I had to call another company to come help. The new plumber said the reason he isn’t returning my calls is due to him installing the valves too far back into the wall. The new shower wall has to be torn out, so the plumber can fix the pipes, to allow for the hardware to be properly installed. Plumber is estimating about $2,000.00 out of my pocket, because Robin Lewis didn’t install the plumbing correctly.
Alisha Sadler
10 months ago
My first time having to call a plumber since owning my house. I have to say from the customer service representative to Trey and Mike. They made it so pleasant and easy, considering my issue was not pleasant 😒 (stopped up toilet). I absolutely will be using this company in the future and the price was reasonable for the issue I had. Thanks again!
Angie Bradley
2 years ago
I can’t say enough about my experience with Atomic and Sean! I had sewer pipes leak in my crawlspace that had to be redone. Sean was very friendly, personable, and knowledgeable. I had gotten multiple estimates, but felt that he was the most thorough. Sean and Eric did an excellent job and were always on time and hard at work! The coordination between him and scheduling was very accommodating, and they worked with me to get the job done before my out of town guests came to stay with me. I have peace of mind knowing that it was done the right way now. I highly recommend Atomic!!
I would certainly use you again and Mr.Miller was excellent ,he took his time ,never complained about how long or how much work there was for him.I would refer your company to other people.Thank You for being so prompt and helpful.
Prompt, professional, experienced and kept a clean work space! Really great job by both James and Tim!
The service manager(Paul) is a man of his word. Thankful for the good customer service.
Ryan did a great job rebuilding the toilets in our home. He was on time, very professional and courteous. Highly recommend Ryan!
Positive Attitude
5 years ago
After talking to Atomic I was surprised to see them the very next day considering the iced over roads and cold weather conditions. They did not give up after several try’s and finally the drain opened up. Prompt courteous persistent.
Autumn Karas
10 months ago
Robin is the man. Great Technician, so courteous and respectful. He even had booties to keep the floors in the house clean! Not only is their work spectacular, their customer service was on point. # military discount ❤️ 🪖 🎖
Jenna Farnahm
9 months ago
**edit**** after posting the review they called, sent someone out same day, and fixed the issue for free. While I was upset with the Initial service they handled my complaint very professionally and quickly. That is very appreciated***They came to see why my shower was not diverting water to my shower head. He barley looked at it and just put a new 10 cent washer in it. Few weeks later I had the problem again. Was able to move the washer back in place and it worked for a while longer. Now a few months later is even worse and readjusting the washer is not helping. I really feel like this was a band aid. $200 dollars for them to come out, just for them to not get to the root of the problem.
Jimmy P removed a 6 inch diameter root that had grown around my main water line. He was diligent in finding our the cause of the leak, kept me informed throughout the process and made sure that I was up and running with water for my family in less than an 8 hour period. It was a huge undertaking. Jimmy P was first class and polite . The had the necessary experience that was needed to get this water main break under control. He made the best of a horrible situation. Extremely pleasant and talented. I would highly suggest that all of my friends request Jimmy P at ATOMIC!
We had a number of plumbing issues and improvements, including a new water heater, drain, leaky faucet, new cut-off valve, and hot water circulating system. All was handled well, the Service Pro, Sean, was thoroughly professional and pleasant, and stuck with the job until it was finished. We have an older house (circa 1900) and these types of projects can be challenging, but Atomic lived up to their agreement, and then some.
Trey and Brad did a great job! First time customer and will definitely call again.
Ellen Crowley
5 years ago
Don with Atomic plumbing is very courteous,punctual and knowledgeable. I would recommend him highly
Marion Mitchell
4 months ago
Very good service and team very polite!
Jennifer irby
2 years ago
We had all of the drains on the first floor of our house backed up the day after Thanksgiving. Atomic sent out Sean and Joey who were able to get everything moving again and alerted us to a potential blockage in our main line. They recommended a viewing to determine what was going on which we were able to schedule the upcoming Friday. Thankfully the viewing revealed that our main line was clear which is a huge relief. Sean, Joey, and David were all very personable and professional which made a stressful time a bit easier. Although I hope to not need to, i will definitely be calling atomic in the future for any plumbing needs.
Esther Simpson
7 years ago
This was the best service that I have ever had from any company. Deanna and Eric T. the rep and tech was so nice.Will recommend the company to anyone. they will be my company from now on.Thank you Atomic Plumbing
Robert R. was fantastic! We have been battling a leak that no one else could find for almost 2 years. Robert researched and found the leak! He is very thorough and professional and seems to really care. Couldn't give a better review!
Matt Smithson
5 years ago
I've used Atomic Plumbing for several years now. Most recently this week. I had a leaking main supply line under my driveway which was a laborious repair that required cutting my concrete driveway and digging down several feet to access the leak. My technician, Sean and his partner, Paul did an AWESOME job. They arrived on time, gave me a fair quote for the work, and began the repair process immediately. They were incredibly friendly and kept me abreast of the situation every step of the way.Like my previous experiences with Atomic, this one was professional and the final bill was slightly less than what they quoted me thanks to Atomic's military and veteran discount.If you need a plumber you will be well served to call Atomic.
James Mcroberts
10 years ago
I had a leak at my washer hose bib around the packing nut. I called Atomic. As others noted, they will not give an approximate quote without paying the $69 trip charge. Upon investigation they wanted $300 to replace the valve. Or, they said they could try and tighten the packing nut for $120. Replacing the valve involves cutting the drywall to access the pipe. Draining the water line (if sweating copper) and sweating on a new valve. If they used a shark bite, they wouldn't need to drain the system and could simply cut the pipe and slip the new one on. Either way the job wouldn't require more than $30 in parts and about an hour in labor. I told them no thanks. Way too expensive. The part that bothered me the most is the $120 to tighten the packing nut. That involves two wrenches and ten minutes. What a waste of my time and money. I'm going to look for trucks that are not as nice if I have to hire another plumber.
Trey, Mike Casey, and Mike Cappucci were awesome! Very professional and got right to work and explained everything. They were a great team working together! Please thank them again for my wife and me. James
Todd Wiskowski
7 years ago
Ryan was very polite & easy to deal with. Answered all my questions thoroughly. Thanx for a job well done.
Jeremy Molinar
3 years ago
During a dishwasher install the technicians busted the water supply line going to the dishwasher. In order to stop the flooding we had to turn off the water to the entire house. We called Atomic and they send Randy C. Out within an hour. He fixed the pipe and restored water to the house. Randy was super knowledgeable and extremely friendly. I would highly recommend this company but more so Randy C!
Atomic plumbing has always been on time fixed the problem the first time. Ryan D has Ben serving us for some time. He is very professional gets the job done as quickly as possible. Ryan will also make any recommendation on how to do jobs making it easier on the customer. Highly recommend Atomic plumbing and Ryan D.
Joseph Dunbar
6 years ago
Neighbor with dementia cut copper supply to leaking hose bib so had to cut water off,he called atomic before I could assess ,atomic wanted almost $500 dollars and charged me $69 for estimate,called another company and explained situation they came out and capped line to get water on for $60 &came back next day and replaced hose bib for additional $60,they rcvd 5 star,Atomic only rcvd. 1 star because you can't leave review with negative stars,call elsewhere !
Atomic Plumbing & Drain Cleaning provided Expert Plumber Jimmy Powell to diagnose and perform an emergency repair at my home. I had experienced flooding from poor workmanship by one of their competitors, who then refused to help me. When I contacted Atomic Plumbing with an emergency request, they stepped up immediately to assist me, and sent their plumber Jimmy P., who identified and corrected the poor workmanship that caused the flooding. Very knowledgeable in his trade, confident in the correction that he crafted, and he is a genuine good person. I would have been pleased with that much, but the reasonable price for the emergency work and the 1 year warranty that Jimmy presented on behalf of Atomic Plumbing brought it all home for me. This is a company that stands behind their good name and will send you the very best plumbing professionals when you are having a bad plumbing day. I am so glad that I contacted Atomic and met Jimmy. You will be too. Call Atomic Plumbing FIRST!
April Fladeland
a year ago
Very professional. Wanted to find the root cause and have it fixed. Great work
I cannot say enough about this company. They have come to my rescue after dealing with a huge plumbing problem right before Christmas. Justin, my tech, is professional and included me in everything. If you have have the need for plumbers, These guys are the good ones! Thank you!!
New Zealand company created by American from Texas.
This is an outstanding company! Within 24 hours of my initial phone call, Team Leader Scott McCants was at my house, provided a professional assessment of my plumbing issue, and provided three reasonable and understandable options. After reviewing the options, Scott effected the repairs in a quick and efficient manner. Additionally, Megan (the office manager) was also very professional and (via phone calls and emails) kept me info'ed on the status of this service call. This was my first time doing business with Atomic Plumbing and now I'm a big fan. If you have a plumbing issue, call Atomic Plumbing and you, too, will become a fan!
charles Daraio
10 months ago
Jim was super pleasant and knowledgeable, he told me exactly what was wrong and how to remedy it. He w9rked fast and efficient. Cleaned up after himself and his helper. All around great experience. Poke with a few other local companies and I'm glad we picked Atomic again. Thank you
Justin was on time, and got straight to the point. I really appreciate him taking the time out to answer all of my many questions. Excellent work on my plumbing issues as well! Thank you.
Paid 125 bucks for 15 minutes for the guy to come in my house and tell me it would cost me 3000 bucks to fix my leak and he couldn't do it at that time and he needed to remove my hot water heater. Knew I needed a 2nd opinion. I got that 2nd opinion and it costs me 195 bucks didn't have to remove my hot water heater and to fix that 3000 dollar leak.... What a freaking rip off these guys are! Get that 2nd opinion, ur bank will thank me!
Robert was very detailed, timely and professional. I appreciate his service to my home and my family
It's been a couple years since I've used Atomic Plumbing. This time I needed a water heater replaced as the old one started leaking the night before. The customer service was excellent. I talked to Deanna to see if I could get someone out the same day. She was very nice and professional and called me back to let me know the ETA. The technicians, Justin D. and Mike Casey arrived in less than 30 min. They were both professional, prompt, and helpful. They ended up replacing the water heater and insulated the pipes. After the quick install, Justin showed me how to adjust the temp, where the on/off valve is located, and explained the State heater unit to me. I am very happy with Atomic Plumbing and the service yet again!
Justin Ricker and EricToupin were here first thing in the morning and went right to work replacing my water heater. they are both very personable and work oriented. There attention to detail was greatly appreciated. Thank you!
Ryan D. explained to me what alternatives I had in order to repair a piping issue with my kitchen sink. He informed me of the pros and cons of each solution and when asked, told me his preference. I liked his conservative approach and the job was completed to my total satisfaction. I would guess that there are less expensive plumbers available, but you are going to get experienced and professional work with Atomic Plumbing.
Vickie Parker
8 months ago
Great service and attention to personal concerns by Jim M. And Dalton. I always call Atomic Plumbing.
Christopher Loundermon
4 years ago
Justin D and Trey were great!! I upgrade my house to a gas tankless waterheater, they job was complex as they expertly ran new gas line, move the cold supply line and rerouted the hot and return lines. They keep apprised of progress and explained the operation of my new water heater. I highly recommend Atomic Plumbing.
Alan and Scott were knowledgeable, efficient, friendly and fast. Would definitely use them again.
Jimmy did a great job bringing our plumbing basement up to code. He did the job in one day and very close to the estimate. Highly recommend!
Atomic plumbing and drain cleaning is a very reliable and customer friendly company. I needed my garbage disposal replaced and they sent their technician of 26 years out to help. Randy was very knowledgeable and friendly!! He did a great job and left a lasting impression on my roommate's and I to definitely use this company ( and Randy upon request ) for our future plumbing needs! Thanks Atomic and Randy for your outstanding customer service and experience.
The plumbers are professional and timely and very helpful. I have used Atomic several times for various repairs and I've been 100% satisfied each time they come out. Jim M and Derek always answer questions and offer helpful suggestions when they visit and they complete their work and clean up completely after they are finished. My go to will always be Atomic for any repairs I have a need for
I never write reviews for company's but I was throughly impressed and very pleased with the service of this company...so much that i'm here writing a review. I called due to having an outdoor spigot that hadn't worked in 5 years. First, the receptionist (i'm sorry i don't remember her name) was great, very professional, and easy to explain my issue to. I asked to rescheduled to another day due to me not wanting a tech working out in the rain, and they accommodated and had me first in line the next day. Then Robin came out and fixed what i thought would be a complex issue, in 5 minutes (and he didn't make me feel dumb for it being a simple fix)! Overall, i'm extremely pleased with this company, this is my second time using them and will continue in the future if need be.
Have used Atomic Plumbing several times and the work has been done correctly and on time. The Tech explained what needed to be performed and the costs. Ryan D. Is welcome in our home anytime.Thanks Atomic Plumbing and Ryan for getting our water pipes working properly.
Atomic Plumbing, ala Sean and his crew-mate, Paul, helped me establish an alternate source for heating my house than a 30+ year old furnace with location issues up in a difficult to access part of my attic, as well as with repair issues on it components-due to it being Jerry-rigged into that space for its functioning. The original contractor was giving me the one option of buying a $10k+ HVAC unit.I looked for other ways, found the vented, oxygen level regulated gas wall space-heaters with a cost and installation price that was confirmed by Atomic's estimate to be less than 1/5th of what I'd be spending if I followed the first contractor's suggestions.Sean and Paul came out and did an efficient job getting the gas lines into position for the inspection and later mounting of the wall-heaters. They were personable, as well as professional, in their duties. I was impressed to the point of assurance by what they did and said-unlike other contractors.I want to thank, also, their office personnel, Deanna, Tiffany, and Melissa whose scheduling and administrative work made the job and payment as expeditious as I'd want it.If you find yourself needing an alternate way of heating, call Atomic Plumbing. They will 'git'er done!' for you.M. HarperPhoebus
Jim the service rep was awesome and did a great job.
Monroe Henderson
5 months ago
Very professional and competent.
Weldon L Foster Jr
5 years ago
Don R. is a “Superstar”! He quickly identified the outdated timer attached to our water that was malfunctioning, as it was making a very annoying grinding sound. He disconnected the timer and rerouted the power cable to the water heater. The problem was solved instantaneously. Moreover, Don had provided us with some useful information that we deemed valuable as well. Don, we truly appreciate your top notch service.P.S. You have restored peace back into my household. 😀Many thanks in advance!Weldon & Arlene Foster Jr.
Quick service and response. Tiffany was great at scheduling and had a service tech here earlier than scheduled when I was able to get home early. Randy C did a great job and had the clogged line cleared out in no time. Great company, I will use them again and recommend them to others!
Thank you so much for you guys letting me know all of much options. I especially appreciated you staying later and waiting for me to go get the faucet myself so I wouldn't incur an additional charge for return service.
Antoinette1 Crawford
a year ago
Hire Atomic Plumbing & Drain Cleaning if you want your plumbing issues fixed. We had tried two different plumbing companies that could not get the job done. Sean and Kelly from Atomic Plumbing & Drain Cleaning came to our house and got the job done in short time. This is the second time we have used this company and both times their work was top notch. On Time, professional, responsive and good value.
Daniel Bowers
3 months ago
I called them out hoping for a fair price. Unfortunately, I found their quote to be very unreasonable. It was going to be about $1,000 to replace a hose bibb!
Called for an emergency plumbing job and they came within an hour. They were professional, affordable and gave a military discount.
mari champion
8 years ago
I would have to say the experience I had with Atomic and their technician Robert was amazing. He got to my house around 9:30 and didn't leave until 2:30. We needed a water heater replaced with a pan put under it and a drain to the outside installed. He worked diligently. He never left to go and get supplies the supplies were brought to him which I think is awesome. Very nice and respectful guy. I am really glad that I called Atomic! Pricing was very reasonable as well.
Very quick service! Robert was Professional and cleaned up after. He made sure everything worked before he left.
Stacy Martinson
6 years ago
I've used this company for years on various jobs and I always get a job done right and I learn so much along the way! Ryan came soon after I called (same day!!) and had my faucet replaced within a couple of hours, despite a crazy difficult corroded fixture to remove, all with a smile.
Sean arrived promptly and evaluated the repair. He also offered suggestions as to how to improve the outside shower. Work was done in about a hour. He was very professional and courteous. While Sean was quite good, I felt the price was a bit high for an hour of work. Hence the four stars. Not a reflection on Sean and his work.
janet mcmanus
9 months ago
Very professional and nice people and I very pleased with the service and the great personality of the staff.
James Amspacher
8 years ago
JIM did an outstanding service. I didn't expect same day service, however, I am glad that they were able to come on the same day that I called.
Jim was also interesting to talk with.
Jim and his partner Bradley we're very pleasant and efficient. They did a great job! I have already shared the information about your company with my coworkers.
Jessica Grant
8 months ago
This morning, I had Justin Duke and Mike Casey come out to my home and fix the hot water on our bathtub. They were very kind and professional. They did an exceptional job, and I would 100% call them again. Their knowledge and expertise helped them solve the issue immediately. Thank you!
Kenny Marshall
4 years ago
Thanks for squeezing me in today. I had an emergency and Jim M was at my house in 45 mins. Jim fixed the problem and moved on to his next project Thanks Atomic for making a bad situation easier to deal with
Shannon Dyer
5 months ago
Chris was very professional at all times. Explained in details the process and what needed to be done.
Very professional and courteous! If I needed more plumbing work done in the future, I would definitely ask for him by name!
Austin Perkins
2 years ago
Called Atomic Plumbing and was able to get an appointment the next day. Communication from beginning to end was awesome. They kept me informed during the whole process. The problem was fixed with an explanation of what the issue was. I will definitely use Atomic Plumbing again if needed. Great customer service!
Atomic Plumbing sent us Jim, who was very efficient, friendly and professional. Our problem was solved and I am hoping the repair lasts a long time.
Tamera Lomax
4 months ago
Mr Scott did a professional job all while being courteous and friendly. Mr Scott is definitely an asset for the company. We are beyond pleased.
Justin Eckert
3 years ago
When it hits the fan, these people are here for you. I had roots crush sewage pipes under the foundation of the house I had bought less than a month before. They came in, ripped up the foundation replaced the pipe and layed new concrete in less than a week. If I need a plumber again (hopefully I won't) I'll call Atomic.
Everyone was very helpful and worked with us to schedule the plumbing repair around the contractors schedule.
Our home owners claim was handled very promptly and according to our insurance's requirements which meant we were reimbursed quickly.
Thank you all!
Jonathan Westmoreland
5 years ago
Randy did what most plumbers (in my experience) have real difficulty doing; he came to the job promptly, did the job quickly and efficiently, cleaned up after himself, and charged me the exact price that he quoted. Will use again.
Clogged toilet issues are the worst! Called Atomic for our toilet clogged issue - downstairs toilet was clogged and whenever we used our showers and toilet upstairs, downstairs toilet overflows (sounds disgusting because it is), called them @6:16PM, got a call back 20 mins later and Brian (I think) the technician came right away after an hour! Problem solved within 3 hours! First time using their service and will highly recommend! 4 stars since I will follow up the next day if ever issue re-appear, but overall really fast and efficient service!
Elizabeth Sullivan
6 years ago
Very professional and knowledgeable. Fixed the problem and was quick. Very nice gentleman.
Melissa Lukeson (Tat2Maven)
10 months ago
We have used Atomic several times. Every time they are responsive and professional. We have had to use them for emergency same day service on the weekend and they never disappoint.
Edward Curley
5 years ago
On time and professional. Fixed both plumbing issue I had first visit, parts stocked in truck.
Megan Zuckerman
6 years ago
Sean D addressed all our plumbing needs professionally and efficiently. I will definitely use Atomic and Sean again! Thanks, Sean.
John Overstreet
4 years ago
Unfortunately had a pipe leak under my house. Called Atomic plumbing, not only did they come quickly, but Brian was professional, personable and fixed my problem, turns out there were two leaks. Then surprised me with a very reasonable bill, I had to ask twice about price. Highly recommend Atomic Plumbing. Out of 5 stars they get all 5.
Same day service, thorough and professional!
moriah kowalczyk
5 months ago
Unfortunately, they advertise emergency services/repairs, however, this is not true. We called on 3/19/23 due to our gas hot water heater blowing out on the bottom - water everywhere. Our water to the main heater was not shutting off, so we had to cut the water to our entire home. We also needed help to make sure the gas was cut off correctly. They called us back promptly and were courteous, but their emergency services were not able to come out until sometime the next day. To me, this is not 24/7 service as advertised. We needed someone to come out and help up secure the area until temporarily on 3/19 until they could come out and replace the unit at another time. It is unfortunate, because I have heard a lot of good things about this company.
Drain backup in utility sink last night after hours. I knew exactly who to call after using Atomic Pluming and Sean D several years ago. It is interesting that although it was 4 years ago the service was so good that I remembered them. If anything the service was better this time if that was even possible. The communications from Atomic on the scheduling and heads up of when to expect the tech was excellent. Sean D is as good as technician in the plumbing field as you will find. Thank God for good plumbers and specifically Sean. Give him a bonus or a raise for sure. He is very knowledgeable and efficient on how to best do the job required and proposes several solutions. Lets you know how the job went. Right up front on the cost. He is enthusiastic about his work and craftmanship. My job was not inexpensive but I knew the job would be done right the first time and after the work has been completed I would say worth the expense. If you need a good plumber use Atomic and Sean, you will not find any better.
Trey and Mike are a great team…they worked well together replacing a sewer line that roots pushed apart ! They got miss utility to mark all utilities and job went smooth. They replaced about 25 feet of sewer line and the clean out by the street ! The backhoe operator was great. Dug that trench carefully without disturbing gas, water or utilities ! The entire crew worked well together and my job was completed in about 4 1/2 hours. They even leveled the dirt in the flowerbed and put the pine straw back ! And even though the backhoe left some tracks in the yard it’s mich better than I expected ! I would recommend this crew any day ….knew their stuff !
Karen DeAngelis
5 years ago
Record cold, snow still a hazard, but Atomic had someone out to fix a split pipe in no time. Don was great, took care of everything. Couldn't have asked for anyone more helpful and professional.
Bobbi Ellington
5 months ago
Robin L was great! He arrived on time, explained problem, fixed the problem, and showed me how to fix in the future. Very professional and kind.
Ryan and his team were great; friendly, professional and efficient.
Mary Aab - She Her
3 years ago
Jim Miller has assisted us twice now and he is a great guy. He goes out of his way to get it right, does a great job, and is friendly. Atomic Plumbing is a number 1 company. Thanks
Ryan was extremely friendly professional fast and courteous. He definitely knew what he was doing and I appreciate that. I will recommend him for other business out there and your company
Professional service. The work was well-explained and I was provided a written estimate before agreeing to any repairs. I had a relief valve and drain line on my hot water heater replaced and it was done quickly and cleanly. Very satisfied with the service of both Sean D. and Eric.
Kyle Corrales
7 years ago
So my spicket out back became stripped and had a pretty bad leak. Atomic had a 24hr on call service line and I was able to schedule an appointment for the next day. When I got off work earlier than expected they sent someone out early to take care of the problem. James arrived and was super polite, professional and very informative of what he was doing and why. Because of the way my house is set up he had to rig an extra fitting on my pipes and didn't stop working til he was satisfied the job was done correctly. I've had no issues with my spicket since he installed a new one and zero leaks where he cut and replaced piping. He was honest and upfront about the whole process and I am tremendously satisfied with his work and should another problem come up I can't fix myself I know who I'll be calling.
This was my second time using Atomic. Scott and Joe were professional, efficient and extremely skilled. I was very impressed with Scott's determination to go the extra mile to get it done. Thank you guys!
Mattthew Telep
8 years ago
We've used Atomic Plumbing several times and find their service to be top rate. Ryan D. was very knowledgeable and helpful with our plumbing problem. Atomic provided same day service at a reasonable price. I would recommend Ryan and Atomic to anyone.
Patricia Porter
7 years ago
Jim M and Eric Jr from Atomic Plumbing came to my house on Thursday, May 5, 2016 to unclog my toilet. While thy were here I had them install new faucets in both bathrooms.The did it in a timely manner, were polite, knowledgeable and left every thing very neat and clean. The charge was reasonable. I will definitely recommend Atomic Plumbing to my friends and family.
We've been using these guys for years, and they're really reliable. James M. came to my place to fix a faucet last time, and actually helped me get some insight into what was going on with my whole system - the house is really old, and it was very useful. They go above and beyond.
Eric Bernstein
3 months ago
Robin was very professional. He fixed my problem, cleaned up post repair and had me verify work to my satisfaction. Would highly recommend!!!
Teresa Ardinger
a year ago
Justin is the guy you want to fix your plumbing issues. Very professional, courteous and knowledgeable. He took the time to explain the process, cost and recommendations. Kale was also on site and was very helpful. If you need help, these are your guys!
I sent an email through Atomic's website on a Sunday requesting a service call and cost estimate on replacement of our 28 year old water heater which gave up Saturday night. 15 minutes later received an email from Kim immediately followed up by a phone call for details on the water heater, location etc. The next day Alan and Bradley came out early, evaluated the work, provided several fair estimates based on warranty options and installed a new water heater. VERY professional and engaging when I asked technical questions while they were working, neat work and cleaned up thoroughly. On top of that, Atomic Plumbing provides a military discount. Service in it's entirety could not be anymore responsive, fair and professional.
Atomic plumbing is the way to go for any issue with plumbing problems. Our service technician Sean D. was top notch, very respectful and was able to answer questions in a way make you feel like you understood the problem before they even started. They came out on Sunday night. I felt bad calling on a Sunday, Sean made us feel that helping us and getting our drains working correctly was the number one priority. For this I will always use Atomic and refer to anyone who needs a plumber. Thank you!!!
5 star for Atomic Plumbing.I called mid Saturday morning, Kimberly took my information and called me back promptly to let me know that Jim Miller was coming.Jim was professional, evaluated and diagnosed the issue within 10 minutes, had great customer service and let us know what the cost was before he started to work.Turns out our toilet was over flowing and leaked to downstair rooms. I would highly recommend Atomic Plumbing, thank you for great customer service!!!
Joyce Flanagan
4 years ago
recent encounter with atomic plumming got professional and courteous service from sean d. sean was knowledgeable and answered all of our questions..
Kaleigh Corrales
5 years ago
We have used Atomic multiple times and every time they have done a phenomenal job! We've had 2 different plumbing specialist, both named Justin, and each have been wonderful and knowledgeable in helping us with our problems. Our most recent issue was a leaking service line. Atomic had Justin D. to my house at 7pm, and was able to schedule me for next day repairs! I will only use and recommend Atomic as my plumbing service!
When my sewer line in the yard backed up into the house, I panicked! Of course it was the weekend, too. Atomic had done a couple repairs at my house in the past, and never disappointed, so I called them. Scott P. and Mike showed up as soon as they could, and cleared the line in 30 minutes. As always, they did a great job. Very professional, considerate, and skilled at their trade. Highly recommend!
Atomic has been helping our family with our plumbing needs for some time. Always the best at quality, efficiency, and friendliness. Justin was awesome!
George Gunter
8 months ago
Excellent service and quick turnaround. I will recommend to all my friends.
Theresa Angle
6 months ago
Mike showed up on time and was extremely professional. He installed 3 toilets and took the time to answer any questions I had in addition to explaining the steps he was taking to make sure there would be not problem afterwards. With the replacement of each toilet he made sure everything was exactly like he found it. I will definitely call Atomic plumbing again for my plumbing needs and make sure I get Mike again to do the job. He is definitely an asset to your company.
Atomic Plumbing is great! Ryan D was very kind and worked very quickly.
Thomas Steele Byrum
5 years ago
My experience with Atomic was professional, courteous, friendly, and timely. They came out to do work in a rural area. I appreciated the communication and appointment set up process with their dispatch. My technician arrived right on time. He did an excellent and thorough job, was professional and courteous. Thank you Atomic!!
Alan arrived on time and did a great job taking care of my problems. He kept me informed,was very polite and cleaned up when done. Will use atomic again and request Alan
When our water heater was on the way out we called Atomic. The next day we met with a technician to talk to us about a new water heater. Sean D. was super professional and honest. Within a few days we Sean came back with another technician and they installed our new water heater. Sean was very thorough and made sure to do the job right. I could not be happier. The technicians were courteous, professional, and they cleaned up after they were done. I couldn't be happier!
Roxanne Shepard
7 years ago
Jimmy P was punctual, introduced himself when he arrived, and did all work as promised. I was very pleased to be able to get a water heater installed the morning after I called for service. Jimmy even found another problem and fixed that too! Everything was cleaned up before they left and you would never have known they were there.
Atomic Plumbing was quick to send a technician out the next morning to address my problem. Robin arrived on time and he was very professional, polite, respectful and personable, he fixed the issue with my garage disposal very quickly. He provided excellent customer service and had the expertise to resolve the problem. I’d definitely use them again.
Barb Grabowski
5 years ago
We are very satisfied with Atomic Plumbing and with Brian H. The office was helpful and up front with how the service call would be handled. I was informed of the payment forms that would be acceptable. I was able to schedule the appointment to fix a leaky toilet for the day and time suited to my convenience. I was called when they were on the way and after explaining what he felt was wrong and what he would do to repair it and the overall cost if he found nothing else, he got straight to work and was finished within an hour. He put vinyl covers over his shoes upon entering the house and was very respectful. What a refreshing experience and you can be confident they won't rip you off! Thank you Atomic Plumbing and Brian H!
We needed to replace the kitchen faucet and all the internal parts in one toilet. We called Atomic Plumbing, because we've had good experiences with them in the past.We picked a date, and were given a window of between 10 and 2, and were told that we'd get a call to let us know when their representative would be on his way over. They called this morning at 10:00, and told us that Randy C. would be coming within a half-hour. He arrived early, put on plastic booties to keep the rugs clean....gave us a price....and we ok'd the job.He was very personable, and professional....worked quickly, cleaned up after he was done...and got rid of the old parts for us.I've used Atomic before, and I'll definitely use them again. Solid, reliable company, with top-notch, experienced employees. Randy is a great representative for Atomic.Randy's been with them for quite a while, which says something positive about both him, and about Atomic.Thanks, Randy. Fine job.
Jim was professional from top to bottom. Excellent Customer Service and extremely thorough. Answered any and all questions. I recommend Jim and Atomic Plumbing for any of your plumbing needs.
Jim Schneider
7 months ago
Robin was professional and efficient. Great service.
Craig Bonnema
4 years ago
James M of Atomic Plumbing was outstanding! We had a hot water pipe leak at our house early on a Sunday morning and James responded promptly, discovered the leak, and repaired it in about an hour. He was professional and helpful. We were very pleased with the service.
Justin D. and Mike C. did an outstanding job. Five stars. They were extremely professional and performed top quality workmanship with the multiple repairs and replacements we needed done. We have used Atomic Plumbing previously and will continue to use them for any and all plumbing needs.
Steve Risotto
11 months ago
Thanks to Justin and Mike for their timely and professional service.
Sharon Sutton
3 weeks ago
Sean installed my hot water 8 years ago and we remembered each other. He and his team member are very professional and resolved the issue quickly.
Angie Doolittle
8 months ago
I have been using Atomic for over 22 years and I am very happy with them. They are very professional, patient because I ask a lot of questions. Randy and Justin know every pipe in my house and they make sure everything is 100% working before their Job is done. The wonderful Ladies who answer the phones and schedule the appointments are very nice, helpful and professional.I have a old house and Atomic was and still is always by my side.
Robbie Harrell
7 years ago
Atomic Plumbing came out when they said would. Gave me a fair price and was completed with the job in less than an hour. Jimmy was very nice and respectful of my property.I had an estimate from A1 plumbing at first, and they were trying to take me for a ride. Telling me I needed much more than was necessary. They set a date and time to come out and do the work on the day of their estimate which cost me $125. Then they never showed up.
Thanks to Atomic plumbing,once again, for the great service. They did the work to find cleanout port for my home, and the city blowout port. They helped me gather the evidence needed to verify a problem that the city needs to address. Scott and Joey were courteous and very professional. I will definitely recommend this company to colleagues and will use them again in the future.
Baldwin Manor
5 years ago
Brian and Erin came on time, did an excellent job on our 1939 plumbing issues, cleaned up after themselves and were totally professional. Would certainly recommend Atomic for all your plumbing needs. They ar our go to from now on.
Justin Crooks
9 months ago
Mike was extremely professional, provided great service and did quality work.
Ciara Clements
3 years ago
We called Atomic as our landlords were taking a bit to have a quote sent to us for our slow kitchen drain. Atomic quoted someone to come out between 12-5 the dame day we called. We got a call back letting us know a tech was on their way and Sean D. showed up. Sean was super nice and friendly upon arrival and the entire time he worked on our sink. He asked what happened so far and was not frustrated that I wasn't able to provide him with details as my significant other hadn't filled me in on what had happened with the sink. So, Sean took time to see what was going on so he could work on it.While Sean was here, I learned a lot about all the ways that people come and fix things. I appreciated being told what the possibilities were for how things could get fixed if there was a worst case scenario and how he would handle it. All in all, Sean's customer service skills are top notch and if we have another issue, I hope everyone at Atomic is the same if we don't get him again. He let us know that the drain issue is common because of the exit plug on the outside of the house and that was good knowledge to have in general.Out service with Sean was quick, informative, but he definitely paid attention to detail and now our kitchen sink drain is working as it should. Very happy customers!
Espiritu Family of 4
11 months ago
Ryan is very professional and knowledgeable. He did what he needed to do to finish the job and fix the problem on the spot, unlike other technicians they are having to come back and schedule another visit to fix things. He explained the problem in detailed and very thorough. He also gave recommendations and options how to fix the problem. I highly recommend him as he did such an amazing job. Thank you! We have never gotten such a quality service like he provider us today. P.S. he deserves a raise and a bonus.
Katie Llewellyn
a year ago
Robert and Bradley were efficient and professional, knew what our problem was right away and fixed it quickly. Very impressed with Atomic as usual- always fair pricing, great work and friendly staff!
Christopher Payne
3 years ago
Ryan was great! Arrived on time, thoroughly explained the job, and the final product is exactly as expected.
Deborah Blanchard
7 years ago
Fabulous experience with Ryan D. from Atomic Plumbing! He quickly figured out what was wrong and made recommendations for repairing our Kohler shower fixture and replacing a leaking toilet. He and the Atomic Plumbing team were able to get the parts and new toilet the same day. Ryan completed the repair and I was able to get back to work :-) Great job!
Scott and John did an amazing job in installing several toilets in my home, and repairing a leaky faucet. Scott has previously installed my hot water heater, and he has consistently shown outstanding professionalism, pride in his job, he thoroughly explains everything, and make sure I am satisfied with the completed job prior to leaving. The one thing that definitely stand out for me is his willingness to return if I am ever unsatisfied with the work completed. I would definitely recommend this company, especially Scott.
Randy arrived within an hour of our call and took care of our clogged drain with no issue. Very pleased with him and Atomic Plumbing in general. They've always been very friendly and professional.
Called Atomic plumbing Saturday morning , receptionist was pleasant and explained how their service worked and scheduled an appt for same day. Within an hour Justin & Mike from Atomic plumbing came evaluated plumbing leak and garbage disposal. They fixed all plumbing and replaced garbage disposal. Everything looked professionally done and neat. Great job, would use Atomic again.
Harold Jaklitsch
a year ago
Only giving 3 stars due to what I think is an excessive price for the job with no warranty given. Used other plumbing companies in the past who have given a 90 day warranty for similar jobs and at a cheaper price. Charged $350 to snake out a branch line of sewer drain. Total job from time truck got here to time truck left was approximately 35 mins.
We had a plumbing issue late at night, we called Atomic and a technician (Jim) called right back. He came out to unclog our drain at 2 am! On top of it all, Jim noticed a picture on the wall of me in my uniform, thank me for my service and let us know that Atomic offered a military discount (that even applied to the emergency call)!!! He recommended additional service to check for possible existing damage in our pipes but did not pressure us to get it from them, it was a no-brainer to use Atomic. We called Atomic to come out and perform the extra service to ensure we didn't have a major issue, they came out on schedule and completed the work quickly!! Thanks Jim and everyone at Atomic! If we need a plumber, we will definitely call you again!
Wayne Erskine
7 years ago
Called Atomic this morning (Tuesday) to replace cutoff valve for outside hose connection and bathroom leak. Technician (Randy C.) arrived shortly after noon. Very personable and professional, explained all recommendations and pricing. Work was completed in a couple hours in a very professional manner. Completely satisfied with Randy and Atomic Plumbing.
The last thing you want to see is your toilet backing up in the shower late at night. I went online to set up an appointment and got an immediate response. The whole process was great from the time I made the appointment to the 30 min alert for arrival. Justin was fantastic, really friendly, informative and professional. He explained everything before, during and after and got a really messy job done. I wasn't expecting to have my yard dug up and I was amazed that it didn't look like a mess when he was done. He even hosed off the sidewalk. I made the right call and I got a great tech and hopefully I won't have to worry about this problem for a very long time. Thanks Atomic and Thanks Justin
Richard Sisler
a year ago
Fantastic response time. Jim M. and Bradley were very professional and explained all parts of the installation process as well as proper caring of the water heater.
It pains me to write this, because there are so many positive reviews. A month ago, we had some leaking issues above our ceiling under a lean-to roof. We thought it was freezing pipes because our water meter didn't indicate any leaks. The plumber arrived and I turned on the water and took him upstairs to listen some leakage behind one of my sinks. He said he couldn't hear anything. When we went back down stairs he heard some dripping in the ceiling just outside my kitchen where an HVAC chase was. He found the leak in that location and replaced a run of pipe and left assuming that was the entire problem. I then turned my water back on to wash some dishes and started experiencing leaks again. I turned the water back off, pulled some wetted drywall down from my kitchen ceiling and traced the leak from where the plumber said he couldn't hear leakage earlier. So, I called Atomic and they sent him back out. He replaced the pipe where I pointed out, but it seems to me he should have investigated more thoroughly to start with when he was at my house earlier. Furthermore, one place where he crimped the new pipe didn't look like a very good job and I pointed it out to him. He did re-fix the pipe. At this point, it was 6pm. I turned the water back on once again and there were STILL leaks. The plumber was still in his van and I called him back in AGAIN. Instead of investigating, he said something to the effect of, 'well, pull your drywall down and call me Monday.' I ended up using another plumbing company to finish the job. In my opinion, he should have investigated to find out where all the leaks were to start with and not just do what I told him.
Atomic is always a pleasure to work with. They show up as scheduled and courteously and correctly correct any plumbing needs we have had. Never leave a mess behind.
constance eldred
5 years ago
Brian and Atomic Plumbing are the best!!! Extremely thorough, explains problems, very friendly and follows up until the customer is happy. There aren’t enough stars for them!!!
Kortnii Marcela
7 years ago
Ryan was great! Very professional and polite. I honestly have no complaints! He worked quickly and was extremely knowledgable. I would recommend him to my closest friends and family.
Will definitely use these guys again. Extremely quick service and Ryan was very helpful.
Alan McMillan
3 years ago
Jimmy P from Atomic was excellent! Very friendly and knowledgeable. I normally complete all of our plumbing issues but the issue we had this last time was beyond his ability because I could not locate a 2nd access point to our sewer drain. Jimmy was able to probe with a camera and use a pressure bladder to both break the clog and locate the other access point for our next clog. Definitely not cheap because the charges are per task instead of per hour, but it was worth the money to know it would be done correctly.
Erica Lambert
5 years ago
Cold water alerted us that something was wrong with our 10 year old water heater. We called Atomic Plumbing on a Saturday evening and they had appointments available the very next morning! The ladies answering the phones were incredible and the system they have in place to alert you when your technician will be coming is top notch (including a picture and information about your technician in e-mail form). We found our technician, Randy, to be honest, professional and incredibly talented. He diagnosed our problem in a short amount of time, gave us several reasonable options and was able to give us a brand new water heater the next day for a great rate. Cannot say enough good things about Atomic Plumbing & Drain Cleaning and will definitely be using them in the future!
Kaitlin Price
2 years ago
Installed our dishwasher, He did an amazing job. I will be calling them for all future projects!
It’s McGo Time
4 months ago
Robin showed up on time, quickly diagnosed the problem, had it resolved in no time, and left it cleaner than when he started.
Michael Midgette
5 years ago
Very prompt and courteous service. Top quality execution and I have absolute confidence in the work that was done. Will be using them exclusively for all future plumbing work.
Leaking water heater quick response and repaired same day.The team at Atomic fixed our issue and corrected our set up for Hydronic Heating.The technician Justin explained how the piping was suppose to be done.He is very knowledgeable and replaced piping and water heater with correct set up.He is respectful and professional.Expensive but you get what you pay for if you want it done right call ATOMIC.
James M did an outstanding job.He was courteous and put forth an excellent
effort and had good personal appearance
Stacie Messenger
10 months ago
Ryan and Mike were amazing. They were quick, neat, professional and efficient. They explained everything to me and had my clog fixed in minutes. I was told by someone else that this issue was going to cost me thousands and rip apart my kitchen. Ryan and Mike reassured me that was not true and literally saved the day. They should wear superman shirts. Thanks guys!! I will never use anyone else!
Discovered a badly leaking gas water heater this morning. Atomic had Ryan and David out to the house within the hour and they had a new one installed before 1 PM. WOW. Just like every tech we've ever had from Atomic, they were courteous, professional, and highly skilled. This company and all of it's members are the best crew you could ever want on the job. Atomic Plumbing is in a class by itself.
Taylor Jenner
7 years ago
Ryan D. Was very friendly and informed us on what he was going to do. he got the job, installing two toilets , done quickly for us. And he loved our dog, Jango, which always makes our dog feel loved. Thank you Atomic Plumbing.
Zamir Alvarez
3 years ago
Very professional service. Both service pros were very quick and explained the job before and after the action. Great service.
Atomic rocks. They run a well oiled machine with great service techs.
Justin R. came to install a State 50 gallon water heater today. He arrived exactly on time, and the whole job was completed in about 3 hours (including having another Atomic Plumbing truck stop by to drop off the exact water heater that I wanted). Justin did a great job. I have used Atomic Plumbing in the past and will continue to do so for any plumbing needs in the future.
KENDALL BOYD
4 months ago
The technicians showed up promptly, covered their shoes before entering my home. Gave an inspection and offered me 2 solutions to fix my problem. Completed the work expeditiously and left the worksite clean.
Corinne Caggiano
a year ago
Highest recommendation for Sean at Atomic Plumbing. He has been a lifesaver for me with a cast iron tub installation and shower fixture installation. He completed a task the two other companies I hired failed to do. Professional, innovative and technical, I highly recommend him.
Excellent. We have been using Atomic Plumbing for years. They are consistently excellent which is a tribute to the owner, management and technicians they employ. Justin and Will came out for this call - they were respectful, knowledgeable and efficient and got a complicated drain system for a condo complex cleaned out and restored to service promptly. The also took all the recommended CDC recommendations for Covid transmission prevention and properly and extensively protected the apartment infrastructure from being impacted by their work. Just first class all the way. Chelsea was the receptionist/dispatcher - comms were excellent and efficient and she kept us up to date on scheduling. You just can't go wrong with Atomic Plumbing for any plumbing job big or small. Highly recommended.
Shannan Greer
7 years ago
Okay, I had to give Justin 5 stars due to his personality, courteousness, customer service, and overall professionalism. He was the consummate professional and providing outstanding customer service. He initially came out to replace a busted garbage disposal then I made mention of my bathtub and he asked to see it. He then gave me an estimate on both the disposal and the tub. I was ecstatic because I thought it was going to have to be done in two trips. He took his time and was very patient. He didn't appear rushed or that he wanted to get in and get out. I introduced him to my dog Zeus once he said he wasn't afraid, I told him to have at it, he knew where everything was. This guy, I tell ya, is the best and he truly represents the high-standards of Atomic Plumbing!! I took some of his business cards and I will definitely take them to work, and I have a few set aside for my cousin who is in the HVAC business. Thank you soo much Justin!!! You guys have truly picked a winner to represent your company!! And thank you Atomic Plumbing for taking care of me and my family!!
Marrissa Webster
3 years ago
Ryan and Trey came to install a water heater we had purchased. They were professional and friendly, and completed the job in a timely manner. We are very happy with their service and the work they did.
Michelle Grenier
5 years ago
Justin did a great job clearing our clogged drain. He was very professional and was done quickly.
Great Job!!! I could not be happier with the service I've received from these guys and especially from Mr James M. Thanks to you guys I'm not afraid of having a water leak
Edward Lizak
5 months ago
I had a stubborn clog in a feeder pipe to the main sewer line that affected half the house. Scott P and Joey R were on time and found the problem and fixed it in an hour. Great job guys and thanks
Peter Blaisdell
2 months ago
Called to try and get an estimate for work. The only way to get an estimate is to pay $179 dispatch fee. This is the highest I've seen so far.
Gina Ambrose
7 months ago
Excellent service and they were able to squeeze me in right before the holidays.
I am not one to give out excellent reviews very often. However, I am very impressed with the service I received from Atomic Plumbing. They arrived exactly when they said they would. They were authentic in their concern that the job be done on time. The technician, Ryan D. was extremely professional and very courteous. Immediately, we could tell he was competent and could be trusted to do a great job. He diagnosed the problem and let us know what our options were. Once we decided, Ryan went right to work and did an OUTSTANDING job. What I thought would take several hours took much less time. We will ask for Ryan again when we get our shower fixtures replaced this summer.I strongly recommend this company to everyone in the Hampton Road area!!!!!
Excellent service and response time! We called Atomic around 8pm on a Sunday, and James M got here in about 45 minutes. We described our drain problem, and he had it all cleared up in about an hour. The fee was quite reasonable. Plus, he was a nice guy to talk with. I will not hesitate to call them again.
John Archer
10 months ago
Outstanding service!Kitchen ceiling became saturated from an upstairs leak that I could not locate; called Atomic plumbing and they worked with me to get technicians out as soon as possible. Ryan and Mike showed up right on time, were both extremely professional and got to work immediately to locate the problem and talk me through their recommendations to fix the problem right away with an upfront quote that was far below what I had expected. Moving forward with the repair, they were extremely transparent with the steps they were taking and barely left a footprint getting to and repairing the piping that had been causing the leak. They left the area cleaner than when they showed up and far exceeded my expectations with the visit. For any plumbing issues I will surely be calling Atomic, requesting Ryan and Mike and will be sure to recommend them to friends and family!- Thanks again for all you do!
We had a Saturday evening before Easter emergency when our water heater began leaking. We got the water turned off and contacted Atomic Plumbing. Their friendly appointment person told us they would have someone here the next morning, Easter! Jim came at 11 am and told us it would be best to replace it. We told him to go ahead. They went out and got a high quality one as we requested and installed it in a few hours. Very professional and kept us informed along the way. We appreciate Atomic Plumbing.
Mr. Ryan/ the technician did a excellent job. He was on time, he repair everything that I mention to him. I'm satisfied with with performance. We would love to have him again if I have any plumbing problem. I would recommend to my neighbor. Well done job.
Technician was able to come to my house at my convenience and was able to isolate the problem in minimal time and at a great price. Second time I have used Atomic in the past year and have been quick and reliable in service and fixing the problem on the first try. Thanks!
Jeannette Kvammen
3 years ago
We called for a plummer to unclog a toilet the man that came was very rude and said he had done the job in less than 5 mins. When we went to use the bathroom the problem was not fixed then we called the office we were told that we would have to pay for the job all over again. $250. DOWN the toiletI would like to thank Paul who handled our situation immediately and very professional. Everything he wrote on his response was %100 true. Thank you for making it right
The Atomic team members are always very knowledgeable and highly professional and courteous. I have had more plumbing needs than I would like lately, and Atomic has come through each time.
William Kresse
6 months ago
Jim and Derek were on time and very professional and knowledgeable.
Fast and reliable Plumbing service, placed a call at 7:45 am and had a technition at my door by 9:30 am. They removed and replaced my water heater in 3 hours and cleaned up after himself leaving no evidence of the job. They took the time to explaing to me certain things and what to look out for in great detail. Thank you Atomic Pluming, you will be my first and only call from here on out when I need some professional help!
I can't believe this place is considered a 24 hour plumbing service. I had a hot water line burst at 2 am tonight and called atomic. Brittany couldn't have been more rude. I asked to get someone to come out to fix our problem and she said I can get someone to come it between 8-10 tomorrow morning, I mean it is 230 in the morning. You really want me to call the guys after they worked 12 hour shifts today? eventually she agreed to call someone and would return my call when they were on the way. She called 30 minutes later to tell me that none of the guys are answering their phones so we won't be able to come out till tomorrow between 8-10. I'm sorry. Not only did your company fail to do its job as a 24hr business but to top it off, brittany was completely rude. Extremely disappointed in this plumbing company and would never recommend them to anyone.
Ric Strohecker
3 years ago
I called Atomic Plumbing to fix a hot water valve in my shower that would not shut-off. Jim Miller and Scott Perkins showed up to do the work. They were both very knowledgeable and friendly guys. The valves in this shower were extremely old but Jim and Scott had all the right parts and the knowledge to change them out and repair it the correct way . It was a pleasure to meet these two guys and I would not hesitate to use Atomic Plumbing again.
Atomic Plumbing received my call re urgency at 7:30AM and by 8:45 9:00AM, the super men of Plumbing-- Bryan and Darin--arrived with 2 trucks, and a new water heater! They jumped in to stop the immediate crisis, and proceeded with meticulous care to stop water damage, break down wall where needed, and removed water heater and replaced it. They wear paper booties, are careful with moving things, and the clean up exceeded expectations. At their recommendation, used Water Damage Solutions who shifted their schedule and came to assess, and perform mold prevention as quickly as possible. I thank Bryan and Darin for an excellent recommendation to a company that was at our house by mid-morning. Atomic has my admiration and gratitude.
Paul Hoffman
6 months ago
Trey and Josh did a great job! Courteous. Professional and explained the process, options and pricing. Cleaned everything up and tested to ensure repairs were good.
Justin Mathews
2 years ago
Scott did a fantastic job describing our options and provided perfect customer service. Will definitely be calling and requesting him in the future. Thanks Atomic!
Called Atomic at about 5:45 on Friday night because our hot water heater had water coming out of the pressure pipe steady for almost an hour. Mylissa answered the phone and was very helpful and said someone could be out in an hour. Jimmy P. arrived in about an hour. Examined the issue and stopped the water coming from the pressure relief. We decided to replace the 13 year old water heater in stead of just fixing the issue and waiting for another to develop. Jimmy P. said he would be back out with the new water heater at 8:00 on Saturday morning. He was on time and ready to go. He jumped right into getting things done while Javier G. was on his way with the new water heater. Jimmy P. and Javier G. did a great job doing the removal and install and worked great together. Best part of this was the pricing, I like the flat rate charge by the job, not by the hour. I found their pricing to be very reasonable!! Great job done by Atomic, Jimmy P., Javier G., and Mylissa!! You'll get our business again.
Patty Diener
9 months ago
My kitchen drain was clogged. Atomic Plumbing responded quickly after my call. Ryan arrived and reviewed the problem. He then told me what he would do. After agreeing to the work that needed to be done, Ryan proceeded. He told me what he was doing and why at each step. He was patient with any questions I had and explained everything to me. Ryan also tightened my kitchen faucet. My husband has a bad shoulder so he couldn’t do it. I couldn’t have asked for a more kind, professional man. Thank you Ryan.
Jim was on time, analyzed the problem and fixed it in a timely and professional manner. I highly recommend Atomic Plumbing and Drain Cleaning.
Susan Anderson
2 years ago
We have used Atomic Plumbing for many years. Our recent experience reinforced for us why we always call them. They are so professional, helpful, and thorough. They did not give up on our problem until they completely fixed it. We always feel they give us the best advice and do not try to up sale us on repairs or fixtures. Don is the best diagnostician for plumbing problems. Sean and Justin are wonderful too.
I recently had my water heater replaced by Atomic and they did an excellent job. The customer service was great all the way around. Everybody was so friendly and really seemed to care. I was so impressed with how fast Scott P. And Joey got the job done especially with it falling right in the middle of a holiday weekend. I would highly recommend and call them again in the future
What I like about Atomic Plumbing is that everything is explained up front from the first phone call to the final invoice. Don was prompt, considerate, and professional. Thanks again Atomic!
We had a hot water recirculation loop installed to reduce the time to get hot water at our faucets and shower.. Paul was awesome in understanding my problem, open to my concerns with the success of the system, and welcoming my ideas to share in the design of the system and trouble shoot the fine tuning of the system.The technicians that performed the installation were professional as well. Worked non-stop, left the work area clean and neat, and didn't leave until everything was working to my and their satisfaction.End result, I have a time adjustable 1 to 2 second hot water throughout our house at times we are able to specify on the timer.Cudos to Atomic! This company is professional from the time you make your first phone call to the completion of the project!
Jennifer Andersson
3 years ago
My home warranty fell through in getting my issue repaired in a timely manner before Hurricane Dorian may or may not make an impact in Norfolk so I said screw it and called Atomic. Someone answered the phone the first time I called, I made an appointment for the next day with multiple time slots to choose from. A few hours later someone else called to confirm everything and get a bit more details. The next day Ryan D. showed up on time and had everything he needed to do the job in his truck. He was polite and friendly, explained everything clearly, and was done in less than an hour. Of course this was quite a bit more expensive than what I would have paid through my warranty but other than that I am 100% satisfied and happy. I would highly recommend Atomic Plumbing!
Douglas Coster
3 years ago
Slow draining kitchen sink in an older home. Justin came out, listened to my concerns, and expertly repaired my problem. Outstanding service! Highly recommended.
Scott P and Mike G showed up with a smile on their faces! Very nice and respectful! Their initial assessment of the job turned out to be not as major so the cost was actually less than what was quoted. I truly appreciate their honesty and professionalism. Thanks guys!!
Dave Meyerholz
5 years ago
Atomic Plumbing always provides prompt, courteous, excellent service. Sean D repaired my busted pipe this morning and he was top notch.
Margaret Cooke
4 years ago
Ryan was very friendly and helpful. He explained everything up front and the cost. He did a great job. I will call him again in the future.
Randy went above and beyond to clear the clogged sewer line. Working in an extremely small space could not have been easy. Very professional and friendly. Definitely an asset to your company. Zac,who came to help, was also professional and helpful. Your company from Deanna to Randy and Zac made an unpleasant situation much more bearable.
The Schmitters
3 months ago
Atomic was able to send a technician, Jim M, the same afternoon that we needed help. His advice and expertise were very helpful. The work was efficient and top quality!
James M. was on time and very professional. He and his assistant Tim rebuilt two toilets and did a major repair on a tub drain issue. While the work was not cheap - you get what you pay for. I was highly satisfied with the results.
Trevor White
3 months ago
Scott did a great job fixing our shower. He worked quickly and efficiently to fix our issue. Thanks Scott.
Garrett O'Sullivan
5 years ago
Sean D. was incredibly nice, courteous, and efficient. The work he did was great. Thanks Sean and Atomic Plumbing!
Ebonesha Jacobs
7 years ago
Eric was AMAZING. I've been having problems with the water pressure in my home for a while, and all the other plumbers that has came out here was all WRONG on what was wrong with the pressure. Eric found the problem immediately and fixed it! I was so happy because I could now run my washer and take a shower at the same time! If you are having plumbing problems call this place and see if Eric, T. Can come out and fix your problem!
We had a great experience with James identifying a leak. He was very professional, patient, explained the possibilities and solutions very well and in a very respectful manner worked through a solution with us. He did such a great job and left such a great impression on us we will be requesting to work with him again on our repairs. Atomic Plumbing call center personnel is very professional as well, they certainly provided me with high quality service and a very fair quote. We knew what to expect during the visit and were very satisfied.
Henry Stafford
6 years ago
Had an upstairs toilet leak through to living room ceiling last night..called atomic this morning. We're out here very quickly, fixed plumbing issue quickly. The lady at office I spoke with was great (sorry I didn't get her name in the rush),and the master plumber Don Was great..fast, great work, left nothing behind to clean...I can see why you keep getting best of awards...highly recommend them for your troubles
Rebecca Reamey
3 years ago
This was our first experience with Atomic. From our initial call, to the follow-up communications, to the arrival of our technician was great. Our technician, Ryan D. was top notch! He evaluated the situation; presented to us his plans for repair, and completed the repairs in a timely and professional manner. He didn't seem to mind my husband looking over his shoulder while he was working, and explained what he was doing as the work progressed. The work area was spotless when he completed the job! For the amount of work that was done, we thought the price was fair. We will definitely be requesting Ryan on any future plumbing repairs. Thank you Atomic and Ryan for a job well done!
Excellent customer service! The technician did a fabulous job and was very professional, all while adhering to to and followed social distancing guidelines. Thank you Atomic plumbing.
Called Atomic for my business on a Saturday morning, and had Mike W and Mike (no relation🤣) at my door within 45 minutes. They were clean, professional, efficient, and affable. Humble and hard working guys. Our main septic drain was clogged and they jumped right in and got it cleared. Mike W. also mentioned other minor issues, offered remedies, and an estimate should we need assistance. We all want to do business with people we like, these guys made it super easy and we know who to call next time we have an issue. Great job Atomic. 👍🏻
Robert Taylor
2 years ago
Jim Miller and his team did a great job. They quickly identified the problem with my sewer line. He told me what was wrong and what steps will be needed to fix the problem.
Heather Shimp
2 years ago
I called with a plumbing emergency and was told it is not an emergency and they couldn’t help me for 5 days. My shower isn’t working so actually that is an emergency? I’m about to move to Japan in less than 24 hours and asked if she could refer me to anyone else. The woman I spoke to couldn’t recommend any other plumbers. I think it’s ridiculous that she didn’t know anyone else in the same line of work.
Ash Extraordinaire
2 years ago
Excellent work! We had a leaky pipe -- after hours, of course -- and within 12 hours, we were back to normal thanks to Atomic. Technician Scott Perkins arrived right on time and was so polite and professional! He quickly identified the leaky pipe and replaced it (didn't just patch it!). It's clear that he takes pride in his work. The office staff are kind and friendly, and they kept in regular contact with us about the appointment. Just a great experience all around. Atomic made a very stressful situation manageable, and we'll be calling again for some plumbing work that we have planned.
Sally Sanchez
a month ago
I had a wonderful experience with Atomic Plumbing. Robin installed the new kitchen faucet and was very thorough, professional, and pleasant. Thank you!
Mark Ridgeway
10 years ago
An excellent experience. Atomic installed a kitchen faucet for us. Frank C was very courteous, knowledgeable, and sensitive to customer expectations. He wore footies to protect our floors and cleaned up after himself when done. He went above and beyond to make sure I was satisfied with his work. Great job, Frank!
Randy was quick and efficient -- very helpful fixing the water main.
We had a leak under the kitchen sink & called Atomic Plumbing. They sent someone over that same day. They sent an email appointment confirmation & kept us posted both via email & telephone on the status of our appointment & expected arrival of the plumber. Our plumber was Don Richards. He was very pleasant and professional. He used protective covering on his shoes & went over the cost of the repair. He fixed the leak in no time and did not leave a mess at all. Very impressive. Thanks for the outstanding service Atomic Plumbing!
Today I received excellent customer service from Atomic Plumbing of Virginia Beach. I had a small leak in my kitchen sink's drain pipe. After years of do it your self plumbing the drain pipe was in bad shape. I knew that it would have to be redone. I was expecting it to be more expensive, but when Randy came to give me a quote it was very well priced. From now on if there is any plumbing that needs to be done around here it will be done by Atomic Plumbing of Virginia Beach.
Joanne Peterson
9 months ago
Will and Ryan did a great job finding where the leak in my kitchen ceiling was coming from on the second floor.
I recently had to have my drain pipes in my home re-piped and while Atomic wasn't the least expensive (or the most), they more than made up for it by quality and dependability and were very responsive. They are no fly by night company and stand by their work. Scott Perkins was the plumber at my home over multiple days for the very large undertaking. He oversaw the replacement of both my drain and water pipes from the city connection to my home and all the drains and main stack in my crawlspace. He went to great lengths to make sure things were done the right way and took the time to answer the many questions I had during the process. He personified what it means to be a professional and is a great reflection upon not only himself but Atomic as well. I would recommend him/Atomic to anybody, and in fact I did and I was surprised to see a $50 credit for my next service arrive in the mail. I doubt I will be requiring that anytime soon however, with the high quality of Scott's work.
Brian was very professional and completed the work to our satisfaction. We highly recommend Atomic Plumbing & Brian.
Justin was the technician to perform the work I needed to have done. He called ahead of time to alert me he would be there in 15min. He was on time. Work was outstanding. He is very knowledgeable and the work I requested was done perfectly. Very pleasant person. Great work Justin and thank you again for doing a great job !
Sean Dyer is by far the best plumber I've come across. Very knowledgable and customer service oriented. Atomic Plumbers are the best because they only fix what you need fixed, however they will enlighten you as to the things that you may need to address in the future. I'll be calling them anytime something goes wrong!
We called at 8pm when a backup caused sewage water to leak through our kitchen ceiling. Jim M came in about an hour to assess the problem and give us an estimate. He came back promptly the next morning with the necessary equipment and was able to fix the problem and recommend someone to help with the water damage. He was courteous and helpful. This is our second time using Atomic and we would recommend their services.
Atomic was timely with the appointment and Scott and Joey were friendly and professional
Great quality service call for toilet repair. Robin was very qualified, efficient and helpful. Job was completed in a timely manner and he took extra time explaining and recommending our options for repair as well as replacement in the future. We were completely satisfied.
Randy was extremely thorough! Atomic came out at their earliest availability to help with the main drain which was clogged making all toilets and showers and sinks in the house useless. Randy knew right where to go and ensured there was no other debris in the drain following recent contractor work. Thank you!
Scott and Joey were great technicians. They were friendly, professional, and handled every hiccup that came their way while replacing the pipes in our home. Keeping me well informed throughout the whole process, I would highly recommend them.
Brian did a good job and also his partner. Resolved the issue other company's could not handle. 5 star
Michael Groff
2 months ago
Trey and Michael showed up on time and did a fantastic job clearing my kitchen drain. They were very professional and cleaned up after themselves.
Malcolm Puckett
a year ago
Ryan and David spent almost an entire day doing the rough in plumbing for a master bath renovation. I really appreciated Ryan’s extra care to get it right. He spent over an hour talking with me and reviewing the project. And as he encountered any unforeseen issues, he was quick to discuss alternatives. Their website indicates Ryan has 20+ years experience as a master plumber. I can attest that experience shows thru in the final product. I wholeheartedly recommend Atomic Plumbing with Ryan and David!
David Jeffreys
6 months ago
Ryan & Will are receiving the perfect reviewThe receptionist as wellThanks for the serviceI had antique home problems which received a modern solution
Scott and Joey were outstanding. Professional, polite, punctual, and just. A great team. I will refer Atomic to everyone I know and who will listen. Great 👍 job. Thanks Guys.
Kimberly Williamson
3 years ago
I called Atomic because we had a substantial problem where we noticed water coming through the brick exterior wall of our home outside the kitchen. Honestly, I called Craig Plumbing because we had used them in the past. He said he knew what it was because he'd seen it many times in my neighborhood and would be out the next day. I waited at home all day and he never showed! I'm actually glad that happened because that was when I called Atomic. Justin Ricker came out with a colleague of his, unfortunately I can't remember his name, but they were both so friendly, informative, very knowledgeable and pleasant! The job was done in no time and I actually messaged Justin later to say that I loved the way the new plumbing looked. That may sound funny, but it was re-designed and looked much nicer and much more efficient the way he installed the new pipes. This was a job that was a very big deal to us and we were fully comfortable trusting Atomic (Justin) with the job. We are very happy with the results and will stick with Atomic going forward, without a doubt!!!
My water heater stopped making hot water and my husband could not get the pilot light started. I found reviews of Atomic on-line and remembered the commercials on tv and the radio. My husband had a friend at work which also recommended Atomic. We called and Atomic sent Sean D and Paul. They arrived within an hour. They were very professional, in a neat uniform and represented Atomic well. Sean and Paul explained what was wrong and gave me a repair price and a replacement price and explained both. They did not pressure me into which decision I should make like other companies I have had in the past. We chose to replace the water heater. They came early in the morning to do the job as we had plans later in the afternoon. They finished early and cleaned up in no time. I was very impressed with both of these employees as they are an asset to your company. They are both very courteous and friendly and I would most definitely recommend Atomic and Sean D and Paul our service techs in the future for any plumbing problem that should arise. Thank you for a job well done.
Germaine Wilson
8 months ago
Trey did a great job and let us know exactly what was going on with our pipes. He took care of the problem and made recommendations for what might need to be done in the future. We are extremely satisfied with our Atomic Plumbing experience.
Top notch service -- rapid response too!Had a leaky pipe to a washing machine. Called Atomic Plumbing at 8 AM -- they arrived at my house on time and less than 2 hours after my initial call to them.James & Paul were my technicians. Professional, polite, efficient and skilled, they rapidly replaced dated water valves and -- I must say, they did a great job. The repairs not only are functional, but they look great, too!I especially was impressed with the method of pricing. They assess your issue, then provide a flat-fee repair price before any work is done. Their prices are reasonable with no surprises.Highly recommend this company if you want it done right the first time by professionals.
Bob Maholchic
3 years ago
We have always received quick, courteous, and professional service from Atomic. Our recent gas line installation completed by Justin and his assistant Eric was no different. They persevered through challenging conditions in the crawl space to produce an outstanding result.
Scott is an exceptional professional and technician who worked tirelessly to complete our outdoor gas line replacement.
John Jennings
2 years ago
Mid afternoon call made to Atomic when kitchen sink and washer drains were backed up. Then discovered bathroom commode when flushed made the tub gurgle. Tech Ryan arrived within an hour which was faster than expected or promised. Cleaned the main line and then the kitchen. Sounds simple enough but it wasn't. Now all is flowing like a rivers stream. After putting away his equipment and inspecting everything before for the day he noticed that the disposal was leaking under the sink. It was at the end of the day now. To avoid overtime pay he said he would come back in the am. Since I don't have a dishwasher I said let's not replace the disposal but re plumb the drain. He arrived on time today and finished the project.This is my second experience with Atomic and it's equal to if not better than the first thanks to Ryan Dean. Ryan is a true profession. From arriving, surveying the issues, explaining the costs, work performance it was excellent. Nothing in today's world is cheap or free. The price paid to Atomic is worth it. That's a good feeling to be satisfied.I would suggest to all future customers reading this without previously calling Atomic to do so. Matter of fact even if you have a problem tell them as it will only be an opportunity for them to improve. All companies we call irreguardless of trades need the feed back.I will call them in the future when a need arises. Was impressed enough that I called the supervisor and informed himhow good the service was. From the receptionist onward it seems that they all take happy pills and enjoy what they do with Atomic.Bob Jennings
Aida Barnette
4 years ago
Everyone at Atomic is awesome. Justin D and his apprentice (Zac?) held up that reputation. Always a pleasure dealing with Atomic.
Michie H Schrock
6 years ago
My 90 year old mother had several plumbing issues....Ryan took care of all of the problems we called for and more. She was extremely satisfied with all the work and the time he took to explain things....he even got approval from my 125 lb service dog Ranger! We will definitely call Atomic and Ryan if we have problems in the future! Thank you again!
Alan Harkleroad
6 years ago
Both the technicians were courteous and very knowledgeable. Sean and Zach helped me today. We had some old pipes that due to stress on the joints and age had come apart. They both did plenty of research to find the issue, went over the costs with me and recommendations. Once we agreed on the fix they went to work and knocked it out. The shower/tub now drains perfectly, I dont have to worry about the pipes being an issue in the future and they cleaned up their mess and recommend a good dry wall tech to fix the very small cut they had to make. This was my first time using Atomic Plumbing but I wont use anyone else again. I had 2 other companies look at this issue over the last year, only Atomic Plumbing took the time to use a camera and fully test and find the problem so it could be corrected.I really cant say enough about their work. Thanks again to them for putting my master bathroom back into service.
James and Paul did an AWESOME job from start to finish with our toilet replacement and installation!! We unfortunately had a bad experience with our general contractor and his plumber and needed immediate assistance. I called Atomic and they immediately got me connected with a scheduler, then had James and Paul out to our house extremely fast! James and Paul were friendly, knowledgeable, professional, and efficient. They advised us based on their expertise and helped us pick out a new toilet and install it correctly. We are so grateful for their work and their professionalism. Would highly recommend them and hire them again!
I’m putting my house on the market and needed a (very) quick fix to a drippy shower head. The reviews for Atomic Plumbing on the Nextdoor app were excellent, so I gave them a call. They were able to accommodate me very quickly and sent Ryan out to troubleshoot the problem. He was knowledgeable, he was fast, he was friendly, and after learning I was selling my house, he went above and beyond. He knows how to coax older plumbing fixtures into operating order (just call him the pipe whisperer), he knows the building code inside and out (he pointed out several issues a home inspector might incorrectly flag and armed me with documentation with which to counter) and he repaired several small problems I was unaware of - a big help when you want your home to be welcoming to new owners.The company is great to work with and Ryan is a Master Plumber who really embodies the title. They should really consider cloning him.
Sheri-anna Henslee
4 years ago
The replacing of a bad water heater was wonderful. They were on time and cleared a wider path so they could get the new one in. They removed all parts and other trash before they left. Mr. Ryan D. was great at explaining things and even made a drain to the outside (it was in garage). I would use them again.
Jerry Haggerty
8 years ago
Robert was very professional. Looked over the situation, provided me with a couple options and then performed the work that I requested. Cleaned up after the work, checked to make sure it was completed and no leaks. Excellent job. Would refer Atomic in the future and definitely will use again next time I need a plumber.
Debbie Huffaker
7 years ago
Robert R was on time,very courteous and professional. I am very pleased with his performance and everything was left in a clean and orderly manner. Atomic Plumbing is highly recommended to everyone needing plumbing work.
Sherry Riser
4 months ago
Trey was very courteous and professional. He went the extra distance to secure the correct parts were used after another person fixed the toilet incorrectly. I am always pleased with Atomic. I have been using them for over 20 years now. I wish I had never let someone else touch it. I will always use them in the future.
KristenNicole Pagoada
a year ago
Robin was very friendly and understanding. I definitely will be calling them again if I do have another service call.
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