Best Water Heater Plumbing in Tucson AZ
After some phone calls I was able to get ahold of the owner and sent out a couple guys and they made it right. He apologized and explained some transition problems as new owners.
I will continue to use DrainMasters! : )
I have been a 20 year customer of DrainMasters. Once or twice a year we have to have our sewer line cleaned. We have a 225 foot line and reminded as we always that the person they send out would need two cages of rooter line since each cage is 175 feet. The driver showed up with one cage and says his truck only has one when we asked him about the second cage. In the past they gave a 30 day guarantee so we agree to have him clean the line and then he says don't worry he could tell he got the clog. Two days later our line is backing up again. I call, explain the situation and the receptionist apologized and says they will make it right and asked what time will work. I tell her I'll call right back so I could check to see what time would work. I call back 5 minutes later and a different receptionist answers. I explain again the situation and tells me there no longer guarantee the work and that they no longer piggy back two cages together unless we pay $750 for some other service. I asked why they just didn't tell us they don't do anything over 175 feet and why they agreed to send a driver out that had two cages. She again said they don't guarantee the work. I told that wasn't right and I said we would take our business elsewhere. She just said okay.
I will continue to use DrainMasters! : )
I have been a 20 year customer of DrainMasters. Once or twice a year we have to have our sewer line cleaned. We have a 225 foot line and reminded as we always that the person they send out would need two cages of rooter line since each cage is 175 feet. The driver showed up with one cage and says his truck only has one when we asked him about the second cage. In the past they gave a 30 day guarantee so we agree to have him clean the line and then he says don't worry he could tell he got the clog. Two days later our line is backing up again. I call, explain the situation and the receptionist apologized and says they will make it right and asked what time will work. I tell her I'll call right back so I could check to see what time would work. I call back 5 minutes later and a different receptionist answers. I explain again the situation and tells me there no longer guarantee the work and that they no longer piggy back two cages together unless we pay $750 for some other service. I asked why they just didn't tell us they don't do anything over 175 feet and why they agreed to send a driver out that had two cages. She again said they don't guarantee the work. I told that wasn't right and I said we would take our business elsewhere. She just said okay.
3209 N Geronimo Ave, Tucson, AZ 85705
Adam and Kyle knew thier job and did it very professional and in a timely fashion.
5150 N Casa Grande Hwy, Tucson, AZ 85743
Ron and Janay do great work. Their tech was on time, professional and curious
Tucson, AZ
5315 E Broadway Blvd #206a, Tucson, AZ 85711
They did a great job and were quite timely. Only problem is that they PROMISED twice they would call before they came, and they did not call
7959 N Thornydale Rd #89656, Tucson, AZ 85741
George was great. On time and guided me through the changes that needed to be made. Gave me an alternative option when it turned out we would need to install a switch for the garbage disposal. I actually like the air line look and push button on the sink a lot more!
Will definitely use his expertise and service again.
Will definitely use his expertise and service again.
3011 S Hearthstone Dr, Tucson, AZ 85730
Thank you for doing so such a good job putting in tub and shower three handle. Cody and Billy are very nice and great workers.
Tucson, AZ
Dave is an ideal plumber to have in your home! He's trustworthy, prompt, professional, knowledgeable, easy to communicate with and so friendly. He knew right away what my issue was. He also very gracefully dealt with my difficult landlord. FOR SURE would call again and would recommend to anyone!
Tucson, AZ
A heat pump installed by Intelligent Design less than 2 years ago suddenly stopped working. Since it was still warrantied, I called them, and one of their technicians, Reggie, quickly responded. After spending a total of more than a full day attempting to get the unit to work, he determined the cause of the problem.Upon contacting the manufacturer, Lennox, he was told that it would take about a week to obtain the part. Reggie informed them that the customer (me) would not wait that long, and requested a replacement unit. This was, in fact, furnished, and installed the following day, After about 3 weeks, it works perfectly, in fact, better than the original unit. Great service, very responsive.
2200 W La Osa St, Tucson, AZ 85705
Roy, my tech, was awesome! He was great at communicating with me. He figured out the problem and quickly fixed it. Great experience from start to finish!
Tucson, AZ
This company has provided prompt outstanding service at my mother's home multipole times. I cannot express how grateful I am for the courtesy, customer service, workmanship, EXCELLENT!!!!
4440 N La Cholla Blvd, Tucson, AZ 85705
I had Tucson Plumbing Solutions fix our plumbing center. When we bought the place I always thought it wasn’t connected correctly. Specifically we have a home sprinkler system but the pool was connected to that line. We also had no monitor system for the sprinkler. Leonard fixed all of that. He tore into the system, replumbed the center. Leonard put in a riser system and made it so the alarm company can monitor the system. He also installed a Moen alarm hole home auto shut off switch. When we travel it’s nice to know that the system will be safe and secure. Leonard is a wonderful man and is great with dogs. Very wonderful and reasonably priced. I’ll definitely be sending him our insurance clients!
245 S Plumer Ave # 38, Tucson, AZ 85719
Rocky at aarow plumbing has provided an awesome job and the quality of work is excellent. Givin the fact aarow is a small company here in tucson the quality of work does not suffer.rocky showed up after dark and after a long day still took care of my urgent issue's. Thats service!! Dont call around...call aarow plumbing !
2300 W Placita Algodon, Tucson, AZ 85741
The servicemen evaluated water spiggots for the washer to see if they needed to be replaced.
5141 N Casa Grande Hwy, Tucson, AZ 85743
Completed a few plumbing problems I had including installing a new shut off valve for the water line for my fridge. awesome work!
7878 E Wrightstown Rd #4700, Tucson, AZ 85715
The entire team from the first phone call to the receptionist, then sales, and the service installers Claudio and Rolando were excellent and very professional! I could not have ask for a better experience. With temperatures expected to reach 111 degrees this company came through for me and my family replacing the entire ACheating system the very next day. THANK YOU!
215 W Lester St, Tucson, AZ 85705
Superior Plumbing did not respond with a quote to fix my plumbing issue.
4855 N Shamrock Pl #101, Tucson, AZ 85705