Best Water Line Plumbing in Tucson AZ

Leonard was here earlier than originally promised. (A happy bonus since we were without water.) He was pleasant, professional and kept me informed of his progress and the projected costs at each step. I appreciated the prompt response of the company when other establishments couldn't schedule me for days hence. Thank you for a job well done. Judy Robinson

This Company is wonderful, not only are they professional but they are understanding. I just most my husband and everything is breaking now! I had them come out and fix a leak they accidentally over charged me but I did t even know they did. I called them out on another leak and after I payed for that job they sent a letter returning the check apologizing and explaining the accidental over charge and just refunded my money for the last job. I have used them several times and this oversight has only happened once and they were quick to fix it. I will never call anyone else for any problem they can fix.Thank u so much Strongbuilt. 💜

I have been using Plumbing Perfections for over 10 years on everything from small residential jobs to larger commercial jobs. Kyle and his team have always been on time and done incredible work for a reasonable price. He is one of the rare sub contractors you can depend on. Highly recommended!!!

Excellent service. Responsive, professional and very nice to deal with. I highly recommend this company.

Kasey O'Connor was outstanding. He was professional, knowledgeable, explain the issue and had great interpersonal skills. He committed to a time frame and it worked out perfectly. I'll gladly use him again. I gave him a nice tip as I take care of those who take care of me! Thanks Kasey!

Service provided by Ronnie Stamps was top notch.

Snowbird w/pipe break in Tucson! Orlando w/Roto-Rooter was the most helpful, polite, efficient & knowledgeable employee I have yet to encounter in my 60+ years of dealing with home repair companies. Quick to respond, cleanup was excellent, follow-up great, priced competitively. I have used this company and asked for Orlando now a second time, and have NOT BEEN DISAPPOINTED! If you want a feeling of security and an excellent job for any amount of money (always priced competitively) this employee and company ROTO-ROOTER will not disappoint. A pleasure to deal with & feeling of complete satisfaction while being away from the area! Really use them, I sure will when and if I have need of them AGAIN!
Cheri Snowbird😇

After 20 years of searching - Finally found a plumber who I can rely on with absolute confidence. Ramon is awesome.

Sergio arrived when scheduled and was very nice. He did a great job. He finished quickly and did not leave a mess. I would use On The Way Plumbing again and would highly recommend them to my friends.

I can’t speak highly enough about the workmanship that Fred had demonstrated when coming to do repairs for the water heater, sink and tub drain at my property. He was professional, knowledgeable, and humorous. I’d hire him again specifically for any future jobs!

I would not recommend Southern Arizona Plumbing. Unprofessional and sloppy work.

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Saturday. Had a leak in the front yard of a rental unit that turned out to be a corroded galvanized pipe. The plumber guessed that the line could be eliminated and a hose bib installed on the line coming from the house.

Turned out the line that he installed the hose bib on is connected directly to the hot water heater. And the fix eliminated hot water service to the kitchen sink.

Cost: $137

Called the plumber back, and I was told that nothing more can be done because it's the weekend and that he would have a supervisor call me on Monday and will come out to fix the problem.

Note: Plumber complained multiple times about having to work weekends and how is done with it, and bragged about over charging customers on Sundays even though the company tells him not to because his time is valuable.

Monday. I called Southern Arizona Plumbing and was informed that they had no notes for Supervisor to come out. Scheduled the Supervisor visit myself.

Supervisor arrived for the appointment, assessed the situation, but performed no repairs. Was told that he would be back the next day with a Plumber.

Tuesday. The Supervisor's sole recommended solution was to tap into an already incorrectly run pex pipe outside and feed the branched line back into the house, behind the cabinets, to the kitchen sink.

Note: I was informed that this fix was a stop gap and that Southern Arizona Plumbing would not warranty their work.

Plumber then left to pick up supplies, leaving us there for well over an hour.

Upon the Plumber's return, we were informed that the Supervisor was leaving and the Plumber would take about an hour and a half to finish the job.

I informed the plumber that we (my wife and I) had to run some local errands and would return in about an hour and to call if he needed us. The Plumber was left with the tenants.

When we returned, the Plumber was driving away from the residence, noticed us, then stopped. When asked he agreed to show us the completed work. From the branch point, a hole was drilled through the masonry, then between the oven, in front of the cabinet, fed into the cabinet to the supply line. I was informed that the cabinet door can no longer open fully because the pipe is now in the way.

Cost: $525

Excellent service. James did a fantastic job in helping address a loud pipe and quickly found the root cause and proposed an easy-to-understand solution. Detailed and friendly; highly recommended to get the job done right.

Wonderful customer service!
Recommend highly.

I called looking for drain cleaning and water heater quote. Jason was informative, professional, and very knowledgeable. I felt no pressure and very comfortable in speaking with Jason. I received my quote, scheduled the installation and cleaning. I'm very happy with the service I received, the job was done well and the area was left better than it was found. I will use them in the future, without hesitation.

If I could give a 0 star rating, I would. I scheduled an installation with Whitton because they originally installed the plumbing and it was coordinated with the builder. The scheduling finally happened after much hassle just getting a response back. Then the tech showed up with a handful of excuses asking to not do the job or reschedule (it’s too hot, it will take all day, etc - ummm yea, it’s a water softener install...). Then he and another individual spent an hour identifying all the reasons they couldn’t do the work so that they could leave and go to other jobs that didn’t require them to be in an attic. This was followed by a call from one of the job coordinators telling me how busy they are doing builder warranty work. Bottom line is Whitton doesn’t want my business or your business. They don’t want the work. Don’t bother calling them. Very shady group of individuals.

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