Southern Arizona Plumbing, LLC

Aaron is absolutely brilliant, he always goes above and beyond to make sure he gets to you asap. I always request Him . I use Aaron for my own personal residences and I recommend him in my business world he's a great guy and a true professional

I would not recommend Southern Arizona Plumbing. Unprofessional and sloppy work.

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Saturday. Had a leak in the front yard of a rental unit that turned out to be a corroded galvanized pipe. The plumber guessed that the line could be eliminated and a hose bib installed on the line coming from the house.

Turned out the line that he installed the hose bib on is connected directly to the hot water heater. And the fix eliminated hot water service to the kitchen sink.

Cost: $137

Called the plumber back, and I was told that nothing more can be done because it's the weekend and that he would have a supervisor call me on Monday and will come out to fix the problem.

Note: Plumber complained multiple times about having to work weekends and how is done with it, and bragged about over charging customers on Sundays even though the company tells him not to because his time is valuable.

Monday. I called Southern Arizona Plumbing and was informed that they had no notes for Supervisor to come out. Scheduled the Supervisor visit myself.

Supervisor arrived for the appointment, assessed the situation, but performed no repairs. Was told that he would be back the next day with a Plumber.

Tuesday. The Supervisor's sole recommended solution was to tap into an already incorrectly run pex pipe outside and feed the branched line back into the house, behind the cabinets, to the kitchen sink.

Note: I was informed that this fix was a stop gap and that Southern Arizona Plumbing would not warranty their work.

Plumber then left to pick up supplies, leaving us there for well over an hour.

Upon the Plumber's return, we were informed that the Supervisor was leaving and the Plumber would take about an hour and a half to finish the job.

I informed the plumber that we (my wife and I) had to run some local errands and would return in about an hour and to call if he needed us. The Plumber was left with the tenants.

When we returned, the Plumber was driving away from the residence, noticed us, then stopped. When asked he agreed to show us the completed work. From the branch point, a hole was drilled through the masonry, then between the oven, in front of the cabinet, fed into the cabinet to the supply line. I was informed that the cabinet door can no longer open fully because the pipe is now in the way.

Cost: $525

I have removed my review.The owner of Southern Arizona Plumbing Aaron Rice was willing to resolve the problem I was having with the service I recieved. I apologize if I caused any inconvenience.

My first experience with them wasnt great but the work was done on the unit above me not my property. There was poor communication that the company gave me. However I have used them twice now for work at my place and they have been fantastic. The owner is great. Always on time and perform job quickly. Just used them again and I appreciate that they were able to get me an appointment same day. I think they are little pricey but I guess that is the way it goes when not available to to do the work yourself. I had a leak in the kitchen turns out I needed a new garbage disposal. They charge $330 for a new one. Its $90 for service call, $90 disposal (badger 5 1/2hp price st home depot) and $150 for labor. Maybe just this time we are in makes everything pricer I don't know. I still recommend them especially if if its urgent and you need them now always seem to be able to wiggle you into their busy schedule.

Luciano Valencia and Mike Lopez were prompt and professional throughout the fix. They explained what they were going to do and completed it in a timely manner. I appreciate their customer service and professionalism and will definitely use them again and highly recommend them!

Good people. Georgia in the office was great and very helpful in coordinating my appointment with me.

Tim came out and called to see if he can come over early. He was fantastic. Knowledgeable and explained everything to me.

Great team.

These guys were very professional through all of our experiences with them. They have completed multiple jobs for our household. The value and savings that they offered made it possible for us to make the repairs on a tight budget despite the complexity of our problems. I would recommend Southern Arizona Plumbing to anyone and will be calling them for our next project! Thank you Southern Arizona Plumbing!

They came and scoped a property today for a buyer. They were very thorough on the inspection scope. Fair on pricing! AND!!! when I asked what was most important to take care of now and what could be put off for the future I got the most honest response I have ever gotten! Highly recommend!!!

This was a big job, replacing and lining sewer pipes .It required removing and replacing a slab, digging 4 foot deep holes in several locations. The workmen were all courteous and professional. And a huge bonus...they left absolutely NO debris. It actually looks better than it did before the work was done.
I highly recommend using their services.
We are very pleased customers.
R. Taylor & I. Kang

Not sure I can say enough about this company and its people. I had a very expensive water line break and this company DELIVERED. From the initial call I knew I had the right company on the job. Tim came out the same day to assess the situation and made arrangements for temporary water service to get us through the repair process. Tim kept me informed every step of the way while I coordinated things with my insurance company. Jake and Justin showed on time, every time and DID NOT STOP. They made sure everything was addressed with quality workmanship and made sure our landscaping was put back like nothing ever happened. Even coming out on a Sunday to finish the job. This water line break was not cheap, or fun but Southern Arizona Plumbing made it as easy as it could get. Will definitely use them again.

Amazing service, great prices and friendly techs and office staff! After several bad experiences with other plumbers I am so happy to have found Southern Arizona Plumbers. I have used them for work at my small business and my house and recommend them highly.

As a Realtor, I utilize the service a plumbers very frequently. When a home buyer asks, where can I get an honest, reliable plumber? ... I give them the number to SAP and tell them to request Aaron. He's the best! And Eileen is terrific to work with when scheduling Aaron, too - she never fails to get what I need - done on time. 5-STARS to both Aaron and Eileen.

I never thought I would be so happy to have a sink drain properly. Jake was absolutely wonderful! He was friendly, easy to talk to and included us in everything he was doing. Needless to say I had a lot of questions and he was happy to answer them for me and let me take pictures. He gets my highest recommendations! If you need anything he is the man with a plan. Southern Arizona plumbing came out on top for me being able to handle my sewer line clog, leaking shower facets, heater gas line and a clogged sink. Thank you, Jake and the whole team at southern Arizona plumbing.

Southern Arizona Plumbing always does a great job. We have had them add gas lines, clean out pipes, replace faucets in 2 houses. They will always be our go-to plumbers.

I need my water line replace from the water meter to my house. The had the best price and did what they told me they would do. JW (Justin ) was great. His helper Nathan was very helpful. When they were done you could not tell it was ever done. They had to tear up the concrete and you would never know it was torn up. Great job guys. I would recommend them.

Recently bought a house and the seller used this company to fix some required repairs. One being a few repairs to the shower. They had to cut a hole in a wall to make the repair. Upon moving in I find that the issue was never fixed and there was now a leak in the hole they created in the wall. When they did come by to check into this issue (2 weeks later) the plumber Devon completely denied his work and blamed it on a different plumber that we had do completely separate work, which is 100% incorrect. Now I've had to pay an additional plumber to fix something that should have been done correctly the first time by this company. I would not recommend this company, as I am very disappointed by the sub par work performed by them. 2 separate plumbers that I've had at the house have commented on how poorly the repair was done.

E

I have used Southern Arizona Plumbing monthly for several years. Aaron and Mike are great to work with. I have used their services for scoping, hydro jetting, and sewer line repair. The jobs have always been done right, on time and at a fair price.

They arrived at the jobsite on time. They were thorough and explained what they had found. They also gave me an idea of what repairs or replacements I might need in the future. I will call them as needed in the future.

I had two new toilets, which I furnished, installed in my bathrooms.
I was very impressed with the good job that Randy Moore did for me.
He is very patient and very conscientious. I have used this company several times since moving to Tucson 2 1/2 years ago and I will continue to use So. Arizona Plumbing for my future plumbing needs.

I have used Southern AZ Plumbing many times, for personal and professional needs. As a Realtor they have been helping my clients for years with all aspects of plumbing problem. They are fair in pricing and always professional. They are my go to plumbing resource. So much so that they have repiped my entire home, installed an on demand hot water system and connected every plumbing fixture in my personal residence. Their attention to detail is like no other. I happily recommend Arron and Mike for any and all of your plumbing needs. two thumbs up.!!

I recently had a leak from my shower drain onto the ceiling of my downstairs neighbor. It was a complicated situation with a number of potential insurance companies involved. One agency gave me a quote that seemed to be a bit of an insurance chasing quote - $1800 for the job. Luckily, Mario from Southern Arizona Plumbing was able to take a look at it, find the simplest way to fix it and do the job within four hours for $400. He was honest, thorough, respectful and ABSOLUTELY saved the day.

Honest, and affordable. Would recommend to anyone.

My go-to plumber...for my clients (I'm a Realtor) and my own home!

Absolutely love Sothern AZ plumbing. They are honest and reliable. Always show up on time and provide trusted opinions on any work estimates.
5 stars!

As a Realtor, it is so important t that I have a good plumbing company to refer to my clients. I have been working with and referring Southern Arizona Plumbing for over 5 years now. They are my go-to for anything plumbing related. They give an honest opinion and complete work in a timely, professional manner.

Jake came out to our new house and fixed the list of things we had done in a timely manner. He was funny and explained everything he was doing which made us feel better and was a good learning experience. Jake is fun to talk to and knows his plumbing. I would definitely ask him to do more work in the future.

I had a serious leak at water turn off valve next to house. It was the original from the 1970’s, so with age and amount of calcification, the person who does most of my repairs didn’t want to touch it. Southern Arizona Plumbing sent a skilled plumber out the next day.

Rufus to the rescue! He was on time, exceedingly polite, and knew just what was needed to solve the problem. He replaced the old turn-off valve with a ridiculously expensive ball valve, and I expect the problem to be solved for many years. (The price of the ball valve was not his fault.) I would happily recommend him.

They came out to fix my hot water heater but it went out again in 2 hours and I called the warranty service I have and they called them again and sent out a fix order. They called me and set up a time and I waited for them and they were a no show not once but 3 different times and I still have no hot water. My conclusion now is they have no intentions of coming out to fix it.

Absolutely fantastic emergency sewer drain cleaning job over the holiday! Don and his people were expert, courteous and very hard working. Thank you so much!

Southern AZ Plumbing repiped 20% of our home 2 years ago. Very thorough in explaination and reasonably priced. The actual work was done while I was out of state and they made sure that I was comfortable with the finished product.

I have used Southern Arizona Plumbing to conduct sewer line scopes for many of my clients. They are always friendly, on-time, and honest. I have called other plumbers to do work or give estimates and was told to call SAP because they have the equipment and tools for ANY size job.

Over the last six years this company has re-piped and refit our mid 40's house from the original galvanized to modern standards, put in tankless water heaters and are great with simpler jobs.

I had a water line burst and they came out and got me quoted and fixed on a Friday before the weekend. Quick work and filled everything in nicely.

Always professional

This guys were incredible, they worked with me to find the best possible solution at the best possible price! They worked around my schedule, we’re respectful of my space and my time, and walked me through the entire process start to finish. I would highly recommend Justin Chitlin and Justin Wise to anyone doing any work on their property. Their team will go above and beyond to make sure that the job gets done, that it gets done correctly and that when they’re done, it looks like they were never there.

Great plumbers/staff and fair pricing

We were very impressed with Devon’s work ethics. He didn’t chat on his phone or take a smoke brake every 10 minutes as others I have employed in the past have . He focused on doing the job correctly and quickly . But he also stopped to answer any questions I had and then resumed working .He is a excellent worker and representative of the company

We had Roots growing in our sewer line at the street. Mike and a couple of his co-workers were out yesterday. They cut out some roots and sent a camera down the line. Mike suggested a hydroclean to completely get rid of the roots. We had that done this morning. I watched as they scoped and clean the lines several times. We have been in this house about eight years. The bathroom sinks have never drained very well. They are draining well now. Who would have thought a well-draining sink would make someone so excited. I'm so excited!!! I keep going in both bathrooms and washing my hands just to see the water go down the drain. LOL Great job Mike thank you so much.

Had them install a whole home pressure regulator and a water heater, as well as fix an underground leak on the main water line coming in the house. Prices were good. Better price and better service than a competing company that shares its name with a local university mascot. Fixed underground leak quickly and I can't even tell where they dug. It literally looks better than before they fixed it.

I have used Southern Arizona Plumbing for several years and simply put, they are the best. Aaron is responsive to your needs, very professional and explains everything thoroughly. And you know exactly what everything costs before the work starts! Southern Arizona Plumbing is the only plumbing contractor to use in Tucson!!

Great team

I have used Southern Arizona Plumbing, LLC for a couple of years now. They have completed countless sewer line inspections on behalf of clients as well as many repairs. The owner, Aaron, is Responsive, Kind, Knowledgeable , PROFESSIONAL and Respectful. His staff (from the office staff to the plumbers in the field) are AMAZING - they go out of their way to accommodate scheduling and repairs, they are willing to answer umpteen questions and they take their time to explain everything until the client is satisfied. I will continue to recommend them and their services to clients, friends, family, etc.

I had another plumber come to fix a slow-draining toilet. He removed the toilet and some tree roots. He showed me that there was more roots coming from the adjacent bathtub but wasn't able to take care of that. I later called Southern Arizona Plumbing. I couldn't tell that they had done anything to correct that problem so wrote a bad review - for which I am now terribly sorry because Aaron Rice came out and proved to me beyond a shadow of a doubt that there were no more roots!! I will certainly call Southern Arizona Plumbing any time I have a plumbing problem - they are terrific!!

Call them 8n a emergency call at 6pm they never show up got a call next day asking if I still need it the services

Aaron and Adam are great, thanks!

Southern Arizona Plumbing has been my go-to plumbing company for several years now. Their prices are reasonable and I never have an issue when scheduling an appointment for me or my clients. Best of all, I know I can trust them and I like sending my business to fellow locals.

Buying a house, we're in the inspection period. Scheduled a sewer line scope with video of the new house. Technician showed up early and scoped the line before anyone was there. We received a video without sound of the sewer line, but the technician seemed to be trying to break their personal record for how fast they can scope a drain. This is the third sewer line I've had scoped in the last year and generally, the video will show the condition of the pipe, the technician will explain what they're seeing and offer recommendations. This experience was not that at all. I will definitely be using a different company for my plumbing needs in the future.

Southern AZ Plumbing is a fantastic company to work with. They are on time and deal with our tenants in a professional manner and always get the job done and on budget. On the larger jobs they do really great as well! I def recommend this company to everyone.

I had a leak where the main line comes into the house shutoff which had been replaced in October and a ball valve was installed. The leak appeared about 3 months after the install. I called Southern Arizona Plumbing and the phone was immediately answered. What a joy. The young lady listened to my description of the problem and brought up my previous plumbing problem. She said I can have Jake come out today. This is great service.
Jake called before he arrived and asked me to describe the problem. He arrive shortly after and went right to work. He new exactly what to do and had the leak repaired very quickly. All the time I watched what he was doing and he showed me a few tricks of the trade as I am always wanting to know how to fix things. He was very accommodating and fun to talk with. Jake is the man you want. I highly recommend Jake and Southern Arizona Plumbing.

Experienced, reliable and affordable

I have used Southern AZ Plumbing multiple times over the last couple of years. They have completed sewer scopes, replaced sewer lines, and installed hot water heaters for me. They have completed everything on time, are competitively priced, and very easy to work with. I would definitely recommend them!