Best Sump Pump Maintenance in Toledo OH

Second time for Pipe Doctors. Troy is very pleasant to work with and did a great job. I would call them again.

I had an emergency backup of sewage in my basement on Saturday night. They were the only company open and willing to come out on short notice to clear out the blockage in my drain.

I had them out Sunday afternoon and they absolutely crushed it! They arrived on time and knocked it out with a level of professionalism their competitors just don’t possess. They ran me down the entire process, so that it was easy to understand, and they were in and out in less than an hour. Not to mention they didn’t make a huge mess, and they even cleaned up before they left!

Full service for a comparable price to other companies that don’t care nearly as much. From the phone call to the owner, to the two techs Christian and Roger that came out to perform the fix, a positive experience overall. Would highly recommend 10/10!

BEWARE!!! We called American Sewer And Plumbing out to install a new cast iron sink in our newly remodeled kitchen. Stan, the Serviceman who came to our house, thought he was there to unclog a drain. He had no idea the scope of work he was there to do. That was only the beginning of the trouble.

1. He never cleaned up the caulk work. Cosmetically, on our brand new custom countertops, it looks ridiculous. He left a thick, uneven line of caulk all the way around the sink.

2. None of his piping connections were tightened. Water would gush from the connections if we filled the basin and let all the water out at once. After calling ASAP out for a third time, the other Servicemen found two more leaks in the plumbing work, on top of the incredibly loose connection that flooded our cabinet.

3. He never disconnected the dishwasher hose from the garbage disposal. He removed the disposal from the cabinet to replace the pipes. He then installed the garbage disposal on the opposite side of the sink from where it had originally, which means he had to flip the entire disposal the opposite direction, all while the hose was still attached.
The hose was not in fact connected securely after he pulled on it and that caused all the water from the dishwasher to dump behind our cabinet causing significant damage to our brand new floor.

4. He blamed all of our water damage on a slow leak from the waterline running to our refrigerator. The copper line had kinked and caused a slow leak, a leak which was not present before he started working on the sink.
He told us he would have to charge us additionally to fix a leak that wasn't there when he started the job. He also said he couldn't fix it that day because he didn't have the parts on his truck.
We told him we needed the ice maker for a birthday party we were hosting the next day, so as long as it was a slow leak, it could wait until after the party.
Within an hour of him leaving, we noticed a sudden large puddle on the floor in front of the sink after doing dishes. We immediately called him to come back.
He was rude, dismissive, and blamed the water on our refrigerator line leak, which he immediately started calling ‘significant’.
This water was OBVIOUSLY not from the refrigerator line, but Stan wasn't hearing any of that.

After hounding the answering service to speak with management, Stan was finally sent back out. He was extremely rude and refused to even look at the dishwasher hose.
He and the other Serviceman never once checked the connections of the plumbing, the dishwasher line, or put their hands on anything. They just shone their flashlights under the sink and said that everything 'looked good’.

We had the water damage documented by a restoration company and ASAP had their own restoration company come to our house. Both companies had the same conclusions.

The owners acted like they were going to make it right but strung us along with excuses for over a month. I believe they were hoping we would get frustrated and just forget about it. When they finally were out of excuses and had to respond they stated that they determined that they are not liable for the damages. It's laughable that they think that they are the authority on whether or not they are liable.

Trying to get a hold of anyone at ASAP is like pulling teeth. All of their phone numbers go to the same answering service and they call you back whenever they feel like it. During this whole process, it would routinely take them DAYS to return phone calls, even when we told the answering service that it was an urgent matter.
The owners/managers are dismissive and condescending, often backhandedly blaming us for the issues and the damage. They were never forthcoming, they were never proactive, and they refuse to be transparent with their billing.
**DO NOT USE THIS COMPANY. DO NOT LET THEM IN YOUR HOME.**

Very nice people thank you , for coming out with 1 hr of me calling

Zach came out to service our air conditioner at work and since I couldn't be there he was great about messaging me what was needed and what he recommended to help it run more efficient. Highly recommend and would use again and again.

Five years ago, our water heater stopped working. We already had a service plan with BF and called them. I was told my best solution was to replacement it and they had a heater with a 10 year warranty. For almost $1000, I went with the best.

The old heater sat on a 3 inch high platform so if the basement drain backed up, it would be hard to damage. The BF people didn't put the new heater on the platform, but directly on the floor. The plan included a yearly inspection, but apparently they didn't remember I had a water heater and didn't inspect it last year.

Yesterday I found I had no hot water. I couldn't light the heater and the instructions said to call a service tech. BF said it had dirt and cat hair interfering with the ignition mechanism, cost to fix...$230. I told them I could shop vac out the heater and that I didn't need their $120 a year plan either. They looked it over and came down to $75. Eventually they decided that part of the problem was their responsibility and cleaned it out for free.

I like Ben Franklin. They are reasonably prompt. I'm not going to base my entire opinion on a mediocre heater installation 5 years ago, ut I still question how they can charge $230 (1/4 of the original cost of a heater with 5 more years on the warranty) for a cleaning.

Experts in the field of mechanical contractors

These guys are outstanding! Fast and very fair!

Always helpful

Traced and cut through calcium buildup my sewer line from the basement access point to the city line. Efficient and honest professionals. Highly recommended.

The absolute BEST! I've used Drain Master multiple times and they are always responsive, professional, and get the job done for a very reasonable price. I'm a single woman and I very much appreciate that they are never condescending when explaining things to me. I cannot recommend them highly enough.