Best Maintenance in Toledo OH

Honorable people,do honorable things!!!read it again.keep that last check I dont need it.

Perfect quality work at a great price, I will be using them again!

I am extremely satisfied with the service, I had done at my house by Rooter Man. I called early this morning around 8:00 a.m. and with no hesitation they came right out at 9:00 a.m. Rooter Man is such a great company!! Christian and Joel Sr. was very knowledgeable about the service that we had done. Christian was very professional, worked quickly and cleaned up very good at the end. The owner Joel Sr. was very helpful and worked with me every step of the way. I would highly recommend this company.

Gary and Jacob did a great job on our repair

BEWARE!!! We called American Sewer And Plumbing out to install a new cast iron sink in our newly remodeled kitchen. Stan, the Serviceman who came to our house, thought he was there to unclog a drain. He had no idea the scope of work he was there to do. That was only the beginning of the trouble.

1. He never cleaned up the caulk work. Cosmetically, on our brand new custom countertops, it looks ridiculous. He left a thick, uneven line of caulk all the way around the sink.

2. None of his piping connections were tightened. Water would gush from the connections if we filled the basin and let all the water out at once. After calling ASAP out for a third time, the other Servicemen found two more leaks in the plumbing work, on top of the incredibly loose connection that flooded our cabinet.

3. He never disconnected the dishwasher hose from the garbage disposal. He removed the disposal from the cabinet to replace the pipes. He then installed the garbage disposal on the opposite side of the sink from where it had originally, which means he had to flip the entire disposal the opposite direction, all while the hose was still attached.
The hose was not in fact connected securely after he pulled on it and that caused all the water from the dishwasher to dump behind our cabinet causing significant damage to our brand new floor.

4. He blamed all of our water damage on a slow leak from the waterline running to our refrigerator. The copper line had kinked and caused a slow leak, a leak which was not present before he started working on the sink.
He told us he would have to charge us additionally to fix a leak that wasn't there when he started the job. He also said he couldn't fix it that day because he didn't have the parts on his truck.
We told him we needed the ice maker for a birthday party we were hosting the next day, so as long as it was a slow leak, it could wait until after the party.
Within an hour of him leaving, we noticed a sudden large puddle on the floor in front of the sink after doing dishes. We immediately called him to come back.
He was rude, dismissive, and blamed the water on our refrigerator line leak, which he immediately started calling ‘significant’.
This water was OBVIOUSLY not from the refrigerator line, but Stan wasn't hearing any of that.

After hounding the answering service to speak with management, Stan was finally sent back out. He was extremely rude and refused to even look at the dishwasher hose.
He and the other Serviceman never once checked the connections of the plumbing, the dishwasher line, or put their hands on anything. They just shone their flashlights under the sink and said that everything 'looked good’.

We had the water damage documented by a restoration company and ASAP had their own restoration company come to our house. Both companies had the same conclusions.

The owners acted like they were going to make it right but strung us along with excuses for over a month. I believe they were hoping we would get frustrated and just forget about it. When they finally were out of excuses and had to respond they stated that they determined that they are not liable for the damages. It's laughable that they think that they are the authority on whether or not they are liable.

Trying to get a hold of anyone at ASAP is like pulling teeth. All of their phone numbers go to the same answering service and they call you back whenever they feel like it. During this whole process, it would routinely take them DAYS to return phone calls, even when we told the answering service that it was an urgent matter.
The owners/managers are dismissive and condescending, often backhandedly blaming us for the issues and the damage. They were never forthcoming, they were never proactive, and they refuse to be transparent with their billing.
**DO NOT USE THIS COMPANY. DO NOT LET THEM IN YOUR HOME.**

Rooter Right has been there for us in the middle of night when we need a plumber the most with these cold temperatures! Super professional and very reliable, if you need a plumber seriously call them.

Charlie and crew put in new furnace and air conditioner in 8 hours very happy with work done Charlie very professional explained warranty and how furnace operated. Very Thankful

These guys did a fantastic job! We just put our house on the market and discovered a leak in the basement. Underneath sink and also near hot water heater so we weren't sure what was causing it. Called several other companies, no one could come out in less than 2 or 3 days. Called Benjamin Franklin Plumbing and they were literally there in less than an hour. Diagnosed the leak from hot water heater. The crew called in an order for new tank, stayed on site and removed the old tank. New tank was delivered and installation complete in 3 hours total. Great job!

Experts in the field of mechanical contractors

Brian was nice and does a great job in a timely manner

great fast service very helpful

If I could give ZERO stars I would!! American Home warranty assigned this company to come fix my central air issue. Upon calling me to schedule on 6/1 they told me the soonest they could send someone out was 6/14, TWO WEEKS OUT. Pretty unsatisfied but I agreed to the appointment. Fast forward to 6/13, at this point I’ve already scheduled the day off at work so I can be there when the repair man comes. They call me at 5:30 PM THE DAY BEFORE MY APPOINTMENT!! They called to tell me that they needed to reschedule or cancel my appointment. No explanation why. The soonest they could reschedule me was 6/29!! OVER two whole weeks on top of the 2 weeks I have already waited!! Asked to speak to a manager, one wasn’t available. Extremely inconsiderate and unprofessional! Do yourself a favor and book someone else!

Plumber fixed leak and caused another that he tried to fix with some kind of liquid repair instead of finishing the job correctly. Now I have more of a problem
than ever. Not happy!

Fast and frienly service. Rooter Pro came out the same day when Roto-Rooter was going to take two days.

Dipsh*ts scheduled to do a install today at noon. just found out the re-scheduled the install and didn't even bother to call and tell us. On top of that we paid for this install going on 2 weeks. Will never use this company again.

UT Law School most days so cold I wear a wool shawl in class. Five weeks and counting. One day a mechanic wore a shirt saying something about getting drunk...while working. SMDH Clearly not sending your senior staff. Why? #yesiknowhvac #nothelpingtheindustry