Best Drain Maintenance in Toledo OH

Awesome work. They get me scheduled very quickly to all my jobs.
I use them several times a year.

BEWARE!!! We called American Sewer And Plumbing out to install a new cast iron sink in our newly remodeled kitchen. Stan, the Serviceman who came to our house, thought he was there to unclog a drain. He had no idea the scope of work he was there to do. That was only the beginning of the trouble.

1. He never cleaned up the caulk work. Cosmetically, on our brand new custom countertops, it looks ridiculous. He left a thick, uneven line of caulk all the way around the sink.

2. None of his piping connections were tightened. Water would gush from the connections if we filled the basin and let all the water out at once. After calling ASAP out for a third time, the other Servicemen found two more leaks in the plumbing work, on top of the incredibly loose connection that flooded our cabinet.

3. He never disconnected the dishwasher hose from the garbage disposal. He removed the disposal from the cabinet to replace the pipes. He then installed the garbage disposal on the opposite side of the sink from where it had originally, which means he had to flip the entire disposal the opposite direction, all while the hose was still attached.
The hose was not in fact connected securely after he pulled on it and that caused all the water from the dishwasher to dump behind our cabinet causing significant damage to our brand new floor.

4. He blamed all of our water damage on a slow leak from the waterline running to our refrigerator. The copper line had kinked and caused a slow leak, a leak which was not present before he started working on the sink.
He told us he would have to charge us additionally to fix a leak that wasn't there when he started the job. He also said he couldn't fix it that day because he didn't have the parts on his truck.
We told him we needed the ice maker for a birthday party we were hosting the next day, so as long as it was a slow leak, it could wait until after the party.
Within an hour of him leaving, we noticed a sudden large puddle on the floor in front of the sink after doing dishes. We immediately called him to come back.
He was rude, dismissive, and blamed the water on our refrigerator line leak, which he immediately started calling ‘significant’.
This water was OBVIOUSLY not from the refrigerator line, but Stan wasn't hearing any of that.

After hounding the answering service to speak with management, Stan was finally sent back out. He was extremely rude and refused to even look at the dishwasher hose.
He and the other Serviceman never once checked the connections of the plumbing, the dishwasher line, or put their hands on anything. They just shone their flashlights under the sink and said that everything 'looked good’.

We had the water damage documented by a restoration company and ASAP had their own restoration company come to our house. Both companies had the same conclusions.

The owners acted like they were going to make it right but strung us along with excuses for over a month. I believe they were hoping we would get frustrated and just forget about it. When they finally were out of excuses and had to respond they stated that they determined that they are not liable for the damages. It's laughable that they think that they are the authority on whether or not they are liable.

Trying to get a hold of anyone at ASAP is like pulling teeth. All of their phone numbers go to the same answering service and they call you back whenever they feel like it. During this whole process, it would routinely take them DAYS to return phone calls, even when we told the answering service that it was an urgent matter.
The owners/managers are dismissive and condescending, often backhandedly blaming us for the issues and the damage. They were never forthcoming, they were never proactive, and they refuse to be transparent with their billing.
**DO NOT USE THIS COMPANY. DO NOT LET THEM IN YOUR HOME.**

Very prompt in solving an emergency issue. Friendly service and got the job done right away. I called and they were here in twenty minutes! I will be recommend Rooter Right to everyone I know. Keep up the great work!

The guys that came out were great but the price was stratospheric

Experts in the field of mechanical contractors

Excellent service, highly recommended👏

I called this company after hours for a drain issue, and told him that though it was draining at the time of my call, I would have him snake it anyway. He was extremely polite and said he would send someone out for a few of 125.00. I was delighted! He sent a tech out who looked at the drain and ran water through the drain and said it seemed to be working and it was up to me, at which time I said “since you’re going to charge me either way, go ahead and do it”. The tech said “no, I won’t charge you”. So since he said he didn’t think it was needed, and it was no charge, I said ok don’t worry about it. I then went in to ask about other services and said I would call to get an estimate on those jobs the next day. He was exceptionally kind.
Ten minutes later, I got a text from the owner lecturing me on how I said I would have it fixed regardless of whether it was draining or not. And because he sent a tech lot, I owed 96.00. I explained to him that his service tech said no charge. And had I known I was going to pay 96.00 for nothing, I would have rather had him auger it for the 125.00. He then responded that he thought I would have communicated HIS conversation with me to the tech and that there was “blame” on both sides. Blame??? I didn’t shirk the bill. I even said “you’re going to charge me for coming out so go ahead and do it”. But now I am the bad guy because his tech walked away without billing. Sure, I will pay for the call, but his tech made the wrong call - he shouldn’t have said no charge only to have me pay 96.00 for absolutely nothing after the fact. And the fact that the owner would come back to me and say I was partially to “blame” is absolutely pathetic.

Ty was very nice came right in and got the job done I am happy with their service

As a property manager we rely on the great service Speedy Sewer provides us around the clock!

Have used them twice, both in emergent situations, and they fixed the problem quickly and efficiently! Great, reliable company!

Always helpful

Parked right in front of my driveway pretty much impossible to get out, also blocked my neighbor across the streets drive way, while the whole time no one is around there truck is running.

My bathroom sink was draining slow, Andrew came out at the time that was scheduled and even called me before hand to let me know he would arrive in 15 minutes! Not too many company’s do that. He was very kind and nice. I am very satisfied, Andrew is the best plumber I’ve had come out so far and I will be asking for him every time! I highly recommend the company as a whole! The sink is draining perfect now!

Don't deserve one star!! The lady that answered hung up then I called back got voicemail. They have enough clients they don't need anymore client , so move to the next Google search

TOTALLY DISSATISFIED….Very poor services and a waste of money. I paid them to do a job and they did not deliver, plus charged an astronomical price. DO NOT USE THEM…RIP OFF! RIP OFF!

Trying to get them to honor warranty they won't respond. Water seeping out of plumbing they installed and puddles on basement floor for weeks now.