Best Camera Pipe Inspection in Toledo OH

I called this company after hours for a drain issue, and told him that though it was draining at the time of my call, I would have him snake it anyway. He was extremely polite and said he would send someone out for a few of 125.00. I was delighted! He sent a tech out who looked at the drain and ran water through the drain and said it seemed to be working and it was up to me, at which time I said “since you’re going to charge me either way, go ahead and do it”. The tech said “no, I won’t charge you”. So since he said he didn’t think it was needed, and it was no charge, I said ok don’t worry about it. I then went in to ask about other services and said I would call to get an estimate on those jobs the next day. He was exceptionally kind.
Ten minutes later, I got a text from the owner lecturing me on how I said I would have it fixed regardless of whether it was draining or not. And because he sent a tech lot, I owed 96.00. I explained to him that his service tech said no charge. And had I known I was going to pay 96.00 for nothing, I would have rather had him auger it for the 125.00. He then responded that he thought I would have communicated HIS conversation with me to the tech and that there was “blame” on both sides. Blame??? I didn’t shirk the bill. I even said “you’re going to charge me for coming out so go ahead and do it”. But now I am the bad guy because his tech walked away without billing. Sure, I will pay for the call, but his tech made the wrong call - he shouldn’t have said no charge only to have me pay 96.00 for absolutely nothing after the fact. And the fact that the owner would come back to me and say I was partially to “blame” is absolutely pathetic.

They did a fantastic job replacing my toilet - they came in reviewed the issue - we discussed a couple options - they went and purchased a replacement, installed, put the old one in my trash bin and broke it up and it was picked up with my regular trash. They cleaned up any mess/parts and I was back to working order in about 1 hour. I would hire them again in a second - I wouldn't even consider any other company. I am working with them to remove my tub and replace with walk in shower;

Great service! Very professional! Fast and thorough work!!

Our bathtub faucet handle broke and we could not get it stopped. This was on a Friday evening. Called in for emergency service and Vic came by very quickly and plugged in a temporary valve for the weekend so we could still use our water.

He completed the service Monday morning and I could not be happier. Very fast very efficient work. I highly reccomend.

Matt and his wife did a wonderful job on our clogged/broken drain. They had a floor to dig up and replaced a large chunk of rotted pipe. Cleaned up after themselves. I recommended them to my parents who also were very happy with his work. Would highly recommend to anyone.

Polite, professional, courteous service. Came to repair a toilet but needed to replace it. Gave us options. Efficient, left the bathroom clean. Would hire Ben Franklin again.

Fred came out same day, was very courteous & friendly. He unclogged our tub & washing machine drains. He also found a problem we didn't know we had & he repaired it as well. Would recommend them for clearing drains!

Service experience was very professional. After careful examination of my water lines, Ty (plumber) determined that our old faucet was beyond repair. He also spoke to the manufacturer who confirmed the need to replace our slow running designer faucet. A new faucet is on order and I would definitely call this company to make the installation.

Very satisfied !

They got my drain unclogged quick.

Outstanding Company. Bryan and Matthew came out within an our of my call. My drain was clogged and flooding in my basement....They got her, found the clean out and fixed the issue. Reasonable and professional!!! The lady that answered the phone was pleasant and professional. I can not say enough good things about this company!!

I was very pleased with the service that Jason did for me in this desperate time of need. Jason responded to the call right away and was there to help me right away. It was the weekend and he didn't hesitate to help with my blocked drain in my basement. I would refer this gentleman and company to all of my friends. Thank you for your help.

The absolute BEST! I've used Drain Master multiple times and they are always responsive, professional, and get the job done for a very reasonable price. I'm a single woman and I very much appreciate that they are never condescending when explaining things to me. I cannot recommend them highly enough.