Best Hot Water Heater in Seattle WA

Snaking toilet and sump pump installation project was handled professionally from the estimate to the on-site work. Price was very competitive. I highly recommend Seattle sewer plumbing.

Our 16-year old water heater finally gave in and started leaking last night. After shutting off the water and cleaning up our flooded garage, I called the number on the tank only to be told that they can't come until Monday. This morning, I stared calling every plumbing service showing up on Google maps and was told the same thing, or even later dates. I finally dialed the number of Ridgid plumbing, Arash gave me the good news that he is nearby and can come over in 30 minutes, for a free estimate. So he did! He even came with a replacement ready to be installed. It's a Rheem ProG50 38N, good price and meets our needs well. The crew are very nice and professional. They finished everything up within a few hours and packed out the old water heater without additional charge. Highly recommend!

Crew was professional, on budget & got the work done.

This is the exact feedback I shared with Bob Oates over a month ago:
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We'd a request to help reseal our two sinks in the bathroom and reconnect the bathroom faucets and help install a new faucet in the kitchen and reconnect the garbage disposal.

On 24th Feb the plumber came by and reconnected faucets for one bathroom and applied caulk to the two bathroom sinks. On taking a look at the kitchen faucets I was informed that the piping bracket is of a special kind and the faucet won't reconnect without the need for replacement of the piping under the sink and he would need to research the right way to deal with this. I was billed for an hour, with payment due the next time the kitchen was completed. Before the plumber left I explicitly asked, if he has everything (in parts) that he needs to complete the project on the next visit.

He came again today on Feb 27th and notified me of an alternate way of installing the faucets with existing pipes / brackets by using a specific kind of MIP connector. He gave me the size specification for that particular part and gave me two choices:
1) I can go get the part and he can do the faucet installation the easy way.
2) Charge 350$ for the installation that requires replacing the pipes/brackets with ones that match the faucet better.

I called a few hardware stores nearby and had the plumber speak with them to identify the exact part. The plumber informed me that he's 'almost finished' and waiting upon me to get the part. We were also missing insinkerator quick lock sink mount for installation of the garbage disposal. The first shop I drove to buy the MIP, helped me locate a second shop from which I was able to get the 'quick lock'.

After about 30 mins of driving around, I handed over the parts to the plumber and then was told we needed two of the MIP connectors for both, hot and cold water lines! I then dashed out again to the same store to buy the same part.

After everything was said and done, the job itself was done satisfactorily. I was billed for 3 hours. This seems excessive to me as I was out driving for almost an hour myself while the plumber waited. We clearly spoke on the first visit about any parts that might be needed. I honestly believe the work should not be billed for more than an hour and a half and customer shouldn't be running around fetching parts on a second visit, especially after the plumber is promising to return back with a 'researched' solution.

I'm taking this time to write a detailed feedback in the hopes that other customers are not burdened by unreasonable charges and unnecessary work done by customers.

Sincerely,
FULL NAME redacted
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Bob Oates reply:
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Hello,
This is John the General Manager. I will look into this first thing in the morning. This is not the way we do business. I have guys that I pay to bring parts to my technicians. We will rectify this with you.
Thank you
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Bob Oates call on 3rd March:
Summary: 'Will only charge 1 hour of labor and email me on Saturday'.
Result: I did not hear back.

My follow-up:
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Hi John,

Hope you are doing fine. We spoke regarding this on 3rd March and I was about to fly out of country for a week. I just wanted to remind you that I've not heard back again since we last spoke. Please let me know if there's anything you need from my side. Hoping we can close on this issue soon.

Regards,
Nik
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Bob Oates reply:
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Yes. I will check on it today and call you later this afternoon
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My follow-up around end of March:
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Hey John,

I hope you've had enough time to research this issue on your end and have a resolution for us. If I don't hear back by this Friday March 31st, I'll take my complain to other forums as I see fit.

Regards,
Nik
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Another message and call about a refund check from them, but nothing in mail.

Please be aware of their practices!

Repiped my home, my rental in pex pipe, and repaired a broken water line from my well.

Bobby T is so great! A couple of years ago I had a toy go down the tub drain, not only did he come the day I called he was friendly, helpful, fixed the problem and was very reasonably priced! Just called him on a Sunday he called me back within a few minutes and was able to help again fix the problem!

Had my water heater system need a purge and removal of air bubbles form the system. They came out within 3 days and fixed it very quickly.

The technician Norm was very knowledgeable and didn't try to upsell me on anything I didnt need.

Sherif installed a new water heater and recirculation pump for my home in North Capitol Hill. My home is fairly old and my water heater was over twenty years old. It was my first time replacing a water heater and when I gave Sherif a call he patiently walked me through the possible outcomes and pricing for each option. Sherif gave me all the information without me committing to any kind of service. Also, Sherif had me send photos of my water heater to him so that he could assess the situation. I found this much more effective than many of the other plumbing companies that insist on a visit and $100+ charge before providing a quote. Sherif was very communicative on the day of my service. One of his earlier jobs had run longer but he kept me in the loop the entire time, letting me know when his ETA was going to be. When Sherif and his partner arrived they did the job with great care, making sure not to scuff up any part of the house while removing and installing the old and new water heaters. Overall it was a great experience. I highly recommend Watertite Plumbing.

Zach is always looking for the most reasonably priced solution for your electrical needs. A Seattle resident for many years, I highly recommend his work.

“Welcome to home ownership.” This is my least favorite phrase in the English language. My wife and I are first-time homeowners and are still getting used to various problems and issues popping up that seem to have never affected previous owners. For example, basement flooding caused by some poorly (and illegally) done plumbing combined with record snowfall and three straight days of rain. As soon as I discovered the flooding, I began calling plumbers. I had never used Green Planet before but had passed their offices and noted their focus on being environmentally friendly, but knew little more when I called them. Of all the companies I called, they were not only the only ones who could get to my house before late afternoon that day (which was apparently the busiest day for Seattle plumbers in quite some time), but also the most helpful. I spoke with Tyler, who instantly gave me some suggestions of how I could stop or even just slow the flooding (at this point I had no idea what was causing it). Although nothing I tried was effective, I appreciated that his first priority wasn’t locking in the job but rather helping me solve my problem. The team who came that day, Erroll and Marcus, arrived just after 12:30 and began investigating the problem. Every time they thought they had found the solution, they instead found a new contributing cause to the problem. Regardless, and despite a demanding schedule for the day, they continued to search for not just a temporary stop, but a permanent solution. By the time they had figured out what was causing the flooding and how it could be solved, it was mid-afternoon and things were not getting better. I don’t know how another plumber would have handled this unexpected complication, but I felt comforted when I overheard Marcus on the phone with Tyler, telling him, “We can’t leave him like this.” Sure enough, a one-hour call had become a three-hour call. Unfortunately, the problem could not be fixed that day, but Marcus very clearly explained the cause and the solution, and we were able to schedule service for the beginning of the following week. Even though more rain came, and therefore more plumbing jobs, Tyler and his team were able to complete the job by time they initially said it would be done. Although I had to be at work while they were at the house working, his team stayed in communication with me and were absolutely professional and friendly. They were understanding of my concerns and kept me at ease while they were here at work. When the work was done, they made sure that everything was cleaned up and that our yard was restored to its original condition. I hope we don’t have any plumbing issues in the future, but if we do, Green Planet will definitely be my first (and hopefully only) phone call, and I recommend that they be yours as well.

I love Joe the Plumber and recommend him to anyone looking for plumbing services in the Seattle area. Joe has done a handful for projects for me and has always been great to work with and great at what he does. Joe has also been fabulous as a resource - recently I embarked on a small plumbing installation of my own and even then he reached out and answered questions for me and talked me through the procedure free of charge. Joe is great all around and I definitely recommend him. Thanks Joe!

Excellent service. Very professional.

Extremely unprofessional. Did not meet the scheduled appointment twice and did not even the courtesy to call and update as to why they couldn't come. Will not recommend them!

I contacted ProMax on a Sunday, via their web site, and explained that I had a broken water heater and was looking for a company that could replace it within a day or two. I was surprised to hear back within hours, and not simply from a scripted ‘customer service agent’ that was telling me someone would be in touch soon! This was a real person that actually performs the real work, asking for photos of the space and the water and electrical connections and asking about parking!! After some back and forth with those details I was provided an estimate and once I’d agreed to that I was put on the schedule for the following day. Two young gentlemen arrived on time and got right to work, dealing with the complexities and showing professionalism and friendliness and respect for the property. They worked efficiently and cleaned up well. One item that could be improved is their ability take payment - I needed my check book, which is unusual - but they explained that they had just adopted a new payment system and were working on electronic payment capability. I would definitely call them again.

We had clogged pipes. Mr. Rooter came and the pipes were cleared quickly. We are very pleased. Thank you.

I had a leak, and requested the leak detection services; Was given a window of 1 to 5 pm. Got a call at 545 PM, and was told they do not offer the service.

Thanks for wasting my time!

Steve came out at the recommendation of our realtor to fix a few things before listing our house for sale. He was quick to respond, fixed all of our issues, and was overall a very pleasant guy. Definitely recommend!

They told us they will replace a part in our water heater, instead they replaced the whole unit with one in their own inventory charging us for double the price for the same unit in the market. They took our original unit with themselves and after we asked them to return it the day after, they said they have tossed it out! We emailed them and asked questions about the unit replacement without our consent, and they called my husband and threatened him of consequences! So in short, we got a fast service, but we paid double price, we lost our own unit (which only needed a part to come back to life), and we were threatened the same day for asking questions about their decision.

Mark did a great job, he was polite and on schedule and budget. Would recommend him to anyone who needs help!