Best Free Estimate in Seattle WA

Plumber Phil came out to evaluate my plumbing need. He gave me an estimate of time and cost. He even asked me if I had a coupon which I did but most people wouldn't have cared to ask. He got started and accidently spilled glue on my garage floor. He looked me in my eye and said he'd make sure to get that up off the floor. Let me tell you he worked hard to clean up the glue and I appreciated it. I also noticed that a wall got damaged and Phil had no issue with taking care of that as well. I'd have him come back in a heartbeat. Anyone that takes responsibility for their actions is someone I'd like to do business with.

I had a water leak in my house and decided to Repipe the whole thing of caution. I didn't really know who did Repipe jobs and called a few plumbing companies who gave me Really expensive estimates.

I found Repipe and their estimate was about 1/3 the price and used all top notch parts. The real I worked with was really nice and informative, and the actual Repipe itself only took about 4 hours!

The whole process was really easy and straightforward. I works recommend them to anyone and works use them again if I needed another Repipe.

This is the exact feedback I shared with Bob Oates over a month ago:
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We'd a request to help reseal our two sinks in the bathroom and reconnect the bathroom faucets and help install a new faucet in the kitchen and reconnect the garbage disposal.

On 24th Feb the plumber came by and reconnected faucets for one bathroom and applied caulk to the two bathroom sinks. On taking a look at the kitchen faucets I was informed that the piping bracket is of a special kind and the faucet won't reconnect without the need for replacement of the piping under the sink and he would need to research the right way to deal with this. I was billed for an hour, with payment due the next time the kitchen was completed. Before the plumber left I explicitly asked, if he has everything (in parts) that he needs to complete the project on the next visit.

He came again today on Feb 27th and notified me of an alternate way of installing the faucets with existing pipes / brackets by using a specific kind of MIP connector. He gave me the size specification for that particular part and gave me two choices:
1) I can go get the part and he can do the faucet installation the easy way.
2) Charge 350$ for the installation that requires replacing the pipes/brackets with ones that match the faucet better.

I called a few hardware stores nearby and had the plumber speak with them to identify the exact part. The plumber informed me that he's 'almost finished' and waiting upon me to get the part. We were also missing insinkerator quick lock sink mount for installation of the garbage disposal. The first shop I drove to buy the MIP, helped me locate a second shop from which I was able to get the 'quick lock'.

After about 30 mins of driving around, I handed over the parts to the plumber and then was told we needed two of the MIP connectors for both, hot and cold water lines! I then dashed out again to the same store to buy the same part.

After everything was said and done, the job itself was done satisfactorily. I was billed for 3 hours. This seems excessive to me as I was out driving for almost an hour myself while the plumber waited. We clearly spoke on the first visit about any parts that might be needed. I honestly believe the work should not be billed for more than an hour and a half and customer shouldn't be running around fetching parts on a second visit, especially after the plumber is promising to return back with a 'researched' solution.

I'm taking this time to write a detailed feedback in the hopes that other customers are not burdened by unreasonable charges and unnecessary work done by customers.

Sincerely,
FULL NAME redacted
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Bob Oates reply:
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Hello,
This is John the General Manager. I will look into this first thing in the morning. This is not the way we do business. I have guys that I pay to bring parts to my technicians. We will rectify this with you.
Thank you
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Bob Oates call on 3rd March:
Summary: 'Will only charge 1 hour of labor and email me on Saturday'.
Result: I did not hear back.

My follow-up:
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Hi John,

Hope you are doing fine. We spoke regarding this on 3rd March and I was about to fly out of country for a week. I just wanted to remind you that I've not heard back again since we last spoke. Please let me know if there's anything you need from my side. Hoping we can close on this issue soon.

Regards,
Nik
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Bob Oates reply:
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Yes. I will check on it today and call you later this afternoon
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My follow-up around end of March:
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Hey John,

I hope you've had enough time to research this issue on your end and have a resolution for us. If I don't hear back by this Friday March 31st, I'll take my complain to other forums as I see fit.

Regards,
Nik
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Another message and call about a refund check from them, but nothing in mail.

Please be aware of their practices!

Outstanding service!! Managed to get out the same day as I called and arrived exactly as scheduled. Very proficient!, localized and verified the problem very quickly, plot was accurate to within a foot, even thought my line was over three feet deep. Reasonable pricing for the level of expertise they brought to the job site. Very happy with the service!

Heather, Jason and everyone at Metropolitan Sewer were amazing! They were extremely punctual and professional. They came out to our home within 24 hours of me calling and were able to diagnose our problem. Within a couple of days I had a detailed estimate of the scope of work and they began the job the next day. After they were done they did a meticulous job of clean up. I would highly recommend them to anyone in need of there services. Thank you!

I had a broken sewer line and Sewer Friendly was highly recommended by a neighbor. They gave me a fair price estimate for the repair needed and I hired them almost immediately. Today, Robert, Drew, and Parker showed up right on time and with everything they needed to do the job. They are extremely professional, and put a big emphasis on safety, and is obvious their dedication to provide excellent customer service. They finished the job ahead of time and for that I am a happy customer. I highly recommend them and wouldn't hesitate to hire them again if I need their services in the future, these guys are the best in the business.

Installed 1000 ft of water line into 3 houses, great experience and they did not rob us like other companies. Will use them again in my next build

Very knowledgeable and a pleasure to work with. Prices are competitive.

They are the best plumbing company we've so far seen on the Eastside.
Fast services, professionalism, reasonable prices, prompt responses to e-mails/phone calls.
Thank you Curtis!

Brian and Chuck have been out three times, and they are a pleasure to work with. They very clearly know drain systems extremely well, especially with all the older sewer pipes in Seattle. They are extremely professional, get the job done efficiently, and are completely transparent in all of their work. They are both always willing to talk through concerns, or problem shoot things with you, which I really appreciate. I would highly recommend them for all things sewer and drain.

I hired complete trenchless in Oct to replace a leaking water main connecting water meter from the street to my house, which is about 50 yard long. After talking to several contractors, their price is the best. Initially, I had some hesitation since the company is relatively new. I think previously, the company's name is full bore. Cesar told me that he changed the name because he wasn't in this business for 2 years due to some personal reasons. Nevertheless, I decided to give them a chance.

They arrived on time and the whole job took about 6 hours. It is December now, no leak so far. Today, seattle has the coldest weather, and the waterline wasn't frozen. Now, I feel more comfortable to write a review as I want to see if their work can endure the test of time.

Overall, I am happy with their work. The only downside is it is a bit difficult to communicate with the workers during the day of the work. Cesar told me he would ensure at least one of the crew speaks English, but in reality, very limited. It is not a big concern to me since the work is solid.

In the end, I also got my paid invoice so I can be reimbursed from the utility company due to the leak.

Few things I learned along the way if you have a water main leak:
1. If it can be done trenchlessly ( drilled ), don't do it with manual digging. Trenchless is always cheaper and better.
2. Hire drilling contractors directly. Hiring someone that will subcontract the job will always cost you more.

Ed was amazing. I called him at 9:30pm on a Saturday night after I spent the entire afternoon and evening trying to get a basement shower drain to stop overflowing. He was there in about an hour, took a look at my basement bathroom, had the city sewer diagram on his phone already, and had me walk with him to see what the best (as in fastest and easiest) option would be to get a camera in the line. The line was connected to the neighbors (good old Ballard shared lines), and he was able to use the neighbors clean out to scope the line, locate the culprit (tree roots), and get a water jet down there to clean the line all the way to the sewer main.

He was polite, knowledgeable, and had me taken care of in under 2 hours. AND he did not charge an off hours rate- just his usual as if I had scheduled him in advance to come out during work hours. AMAZING!!!

The aerator fell out of our faucet and I couldn't figure out how to fix it. I called Knockout Plumbing and they were very responsive and could drop by very fast. Zach was very friendly, courteous, and followed the pandemic protocols. He explained how to fix the problem myself to save time and gave me a great discount since it was such a minor repair!

Great customer service, Norm explained everything he was going to do to repair our leaky toilet. He also fixed the slow fill of the tank. Thanks

This company was fast to respond relined my sewer line and installed additional drain lines for water mitigation around 1940s house. Their prices were fair and the employees were professional and hard-working and got the job done quickly. highly recommend this company for drainage sewer issues!!!

Quick to respond, professional, no upselling, seamless dispatch. and our issue was resolved the first time. Miguel was great. We would highly recommend working with Jafco.