Seattle Plumber

I needed to get a couple toilets installed and shut off valves replaced. I had another company come out to get the work done and they only showed up prepared to leave me an estimate (an over priced estimate). I had the toilets at my house, I just needed them to provide the misc materials. I then decided to call another company and it was The Seattle Plumbing Company I called and they were able to get out to me that same afternoon. They came with stocked work vehicles and ready to do the work if I approved the cost. I definitely approved the work, they are very reasonably priced, the plumbers that came out were very courteous and professional. Not to mention, they kept their distance and wore masks and gloves. The office staff was also very polite and just made my day when she got me worked into the schedule that day. I will definitely be using them for any future plumbing needs and highly recommend them to others.

We were very happy with our experience with The Seattle Plumbing Company. We called in and had someone out the same week. He was very friendly and helped me with anything I didn't know about. He also helped me figure out what was the best options for us within our budget. I will definitely be using their services again the next time we need help!

Called this company to get a quote for a tankless installation. Then it got odd. $99 service fee if I don't do the work? I had to ask again as I was thrown back on that one. The rep said that was correct, if I don't do the work his tech's need to get paid for the time. Then he says all of the company's charge a fee to do a quote. I have a quote from other reputable company and no service charge for doing it. Don't waist your time on them.

Unfortunately, my experience dealing with the owner was really negative and he was incredibly confrontational and unprofessional. Grumpy and rude from the start of the phone call. I was trying to reschedule a service last-minute due to an honest mistake, and instead of working with me, he refused to help and repeatedly complained about having too many phone calls to answer and only two guys in the field. Then he called me rude for daring to reschedule after I sincerely apologized for the mistake. When I asked for the name of his business, and he hung up on me. Such class.

So - if you want to hire someone with a terrible attitude who makes you feel like they are doing you a favor by working for money, hire the Seattle Plumbing Company! If you want personable and professional, look elsewhere. You'll be doing this guy a favor since he's got way too many phone calls to answer as it is. He doesn't want your business, and he's not afraid to show it!

Edit: the owner's response below is completely untruthful. Hopefully this is just because he has forgotten what actually happened and not because he is deliberately lying. He and his team were informed BEFORE the scheduled install that it would need to be rescheduled, and were contacted by me the following day with a request to work us into the schedule SOMETIME IN THE NEXT TWO WEEKS. This was met with the rudeness and unprofessionalism described in my original review.

One of the best sports store, great service all time!

I had a pipe burst in my master bathroom. I called on a Sunday and norm was out on 30 minutes and had the pipe Fixed in 20minutes. They were quick clean and super friendly. Thanks guys you saved my bathroom

On time, efficient, quality work, upfront pricing (time and materials), no sales pressure for add-ons, my best experience with a plumber in years. Norm was awesome.

Great customer service, Norm explained everything he was going to do to repair our leaky toilet. He also fixed the slow fill of the tank. Thanks

Excellent! Came in, did a very professional job, cleaned up after himself, and left. Price was good too and he was punctual.

Travis is great! Came to our house at very short notice and fixed the water leak in no time.

The guy they sent had our heat back on in under an hour! Cheaper than originally quoted and they were easy to work with.

I love these guys. Fast service. Best in town. They know what they are doing and WON'T rip you off.

Big plumbing knowledge, good prices, on time, local, and licensed plumbers.