Northwest Sewer Repair

First I'd like to say THANK YOU to Ed and his crew! This was the most amazing service and quick response that I've ever experienced. I came home late Saturday night to find that sewage had backed up in my basement bathroom, shower and tub. I called Ed at 1am and he said no problem, he'd be over right away. Ed came over with his crew within an hour and saved the day. I was expecting a huge bill because it was the weekend and late night hours, but Ed gave me a better rate than I was quoted by a another company that I had used in the past. His crew did a great job and better yet cleaned up all the terrible mess. Wonderful customer service, quick, fair pricing and a real nice guy. I highly recommend Northwest Sewer Repair for all your sewer and plumbing needs..

Really happy with the work Northwest Sewer Repair did for us. They were easy to work with. Communication was quick via both phone and email. They were quick with a (very competitive!) bid, and got the work done no-fuss. Everything was very laid back. This work was done for my own home, but as a realtor I'll happily be referring them to my clients if any of them need sewer work.

Ed and his crew are prompt, professional, and their workmanship is top notch. Add to that an easy-going demeanor, *extremely* competitive pricing, attention to detail (and landscaping) and this is definitely the crew to have do your sewer repair work.

We experienced a sewer pipe collapse the day after Thanksgiving, and we called Northwest Sewer for emergency services around 5 pm. Ed arrived in 30 minutes (30 minutes! on a holiday weekend!) to scope out the line, diagnose the problem, and present us with our options. We opted for a trenchless sewer line replacement, which only required three small holes in our yard and will last for decades. Ed came back with his crew on the next day (a Saturday) to start digging, jet out what could be salvaged of the existing line, and hook up a temporary sewer connection for us. From that point on, it was about a week until the work was completed (including some surprise degradation in other portions of the sewer line that couldn't be seen before holes were dug). We were never without a working sewer line connection for more than a few hours while Ed and his crew worked the job. They were sure to leave us with a fully-functional sewer every evening before they left

Once finished with the installation of the new lines, Ed and his crew meticulously put back together the three small areas they disturbed during the process - including a retaining wall with some sizable stones. We now have a sewer line that will last us for decades (as in 5-6 decades!), and a yard that looks exactly like it did before any work was done.

If I could give six stars to Ed and Northwest Sewer Repair, I wouldn't hesitate. I'm certainly telling all my friends to give Ed a call if they ever need sewer work done.

We have a side sewer that serves three houses that are owned by our family. About five years ago, there was a root problem in the common six-inch line going to the street sewer. We called a local plumber, who cleaned out the roots and proposed a pipe lining solution to prevent further root problems. The pipe lining solution seemed risky and high priced, so we did not pursue that.

We recently became aware of the trench-less sewer line replacement process that uses pipe bursting to pull continuous heavy polyethylene pipe into the space previously occupied by the old pipe. Shortly after that, two of our neighbors hired Ed at NW Sewer Repair to replace their side sewers. We got to see Ed and his crew perform the pipe-bursting process, and we were impressed by the process and their expertise. The price also seemed very reasonable.

We hired Ed to do our job. For some time I had been worried about how to do it and how much it would cost, but his method seemed like the solution. Our job had some significant challenges that Ed handled with minimal complication. He quickly solved problems that probably would have stopped people with less experience. During the work, we were without sewer only a few hours at a time, and we always had a temporary connection most of the day and all night. We now have a new side sewer that is better and more durable than the old concrete one. We are completely satisfied with the quality and value of what we received, and we learned a lot. Our experience was very consistent with all of the positive reviews on this site. We highly recommend Ed and NW Sewer Repair.

My property management company uses NW Sewer Repair. I had Ed, the owner come out twice in the past few weeks to check out a clogged sewer. It ended up being a HUGE ball of roots in the pipe. Ed and his team fixed it up, made a nice clean out pipe for me and was on his way. He's a great guy and trustworthy to be at your residence. He was great with the dog and I'd highly recommend Ed and his team to anyone looking for a Plumber or Plumbing services.

I have had Northwest Sewer Repair do a lot of projects for me over the years as
I have a lot of Real Estate in the Puget sound area, Ed just finished a very difficult
sewer line repair for me recently on time for my house to sell as it was closing not
giving me much time for delay.
Ed is a very honest genuine person who has always treated me fairly and his prices
can not be matched.The quality of work is excellent and I will have him do any future
work for me in the future and would highly refer him to anybody who wants quality sewer
work done for a reasonable price.

First off: Ed and his team at Northwest Sewer Repair are highly recommended. Secondly: Many plumbers exaggerate the problem to justify higher fees in the attempt to take advantage of the urgency of the situation and lack of experience from the homeowner. My experience with NW Sewer was the exact opposite.

My experience: I had a backup into my basement due to a clogged sewer line in our Seattle triplex. Before hearing about Northwest Sewer Repair, I called out another plumbing company who scoped the line and discovered roots had made their way into my clay pipe between the sidewalk and the street, right under the grassy city right-of-way. They were able to snake ($400 later) and unclog the line but warned of a possible offset and future problems if not addressed very soon. They wanted to dig down 6 feet and replace the offset for $6,000+. The also suggested reline the pipe for another $8,000+. After many Google and Angie's List searches and calls to other plumbers for other opinions and bids, I came across Ed. He was immediately different from the other guys in that he didn’t jump to conclusions, start selling me on a solution or pressuring me to make a decision. He simply said he would like to take look and draw his own conclusions. We then scheduled a time for his tech and him to scope the line and locate the roots. Ed concluded there indeed was a clog due to roots, but found a much more long-term and economical solution that involved installing a clean out on my property and jetting the line. He and his crew did a great job, and even worked around the fact one of our renters was moving in around the same time the work was being done. After the line was jetted and cleared, he concluded there was no offset in the line and it was completely unnecessary to replace this section and even more unnecessary to reline. Ed is a very nice guy and straight shooter when it comes to addressing the problem and not someone who is going to inflate what needs to be done to justify charging a higher fee. My wife and I are extremely happy to have found Ed not only because of his work on this project, but because we now have a trusted professional for when the next plumbing need arises. It was a joy working with Ed. I think you will feel the same.

I am very pleased with the work done by Northwest Sewer Repair. Hands down, Ed is the BEST in town. His response time was nearly immediate -- he came by a few hours after I called for an estimate *AND* his bid came in nearly 50% lower than the other 2 companies that had me provided estimates. The work was done on time as promised and the landscaping looked completely undisturbed. No surprises other than finding a company that isn't out to fleece you. Truly impressed. Thanks again, Ed!

Ed and his team were incredible. I had Rotorooter come out and clear a blocked side sewer. They quoted me at $6,000 to repair the line permanently. Thankfully, I called Ed, who showed up within an hour, checked things out, and quoted me at a fraction of Rotorooter's price - and he did the work the very next day. In the end, he had to do some extra work because of some buried concrete, but he kept his price the same. I highly recommend Ed for his honesty, quality, and service.

We called Ed from Northwest Sewer Repair on a Sunday night looking for a bid on a side sewer repair Ed came out the next morning to look at the project. He gave us a very reasonable bid for repairing a blown out corner of the sewer line plus “relining” of a 25 foot section that was under our house and in danger of collapsing. The first day of work he repaired the break and made sure we were able to use our sewer. The second part of the repair work turned out to be more than expected. There was a toilet connected half way through the 25 foot run that made it difficult to repair. This included digging another hole. Ed stuck to his original bid although it was obvious there was a lot of extra work involved. Ed and Carlos finished the job, patched the holes and left the area clean. We would highly recommend Ed and Northwest Sewer Repair if you have any side-sewer issues.

There are few people in the world now who do business on a handshake, but that is what you can expect with Ed. Not only does he keep his word, but delivers more than promised at the fairest rates in Seattle. No complicated quote sheets that take a week to arrive or being put on hold, NW Sewer are there on the spot and Ed personally makes sure the job is done right. Having dealt with a number of West Seattle providers, I can honestly say that Ed and his team are head and shoulders above the rest.

We share a sewer line and when our neighbors discovered a sink hole underneath one of their flagstones, we knew we had a problem. We asked four companies for a quote and they all had a different solution for the problem. We choose Ed because of his experience, equipment, and he had the best solution for about 40 percent less. Our sewer joint was 11 feet beneath the surface and there is little room to maneuver. The workers were very polite, removing the fence and lining the walkway to hold the significant amount of dirt. Once they opened up the hole, we also learned that the main had a significant crack, so in addition to bursting our pipe and replacing about 50 feet, Ed also lined the shared main. This only added one day and included a scope for our neighbors, who shared the lining expense. I always felt like Ed was honest and fair, and I would highly recommend him!

I used Northwest Sewer to replace my entire sewer line from the house to the street. The original line form 1946 had multiple holes in it with roots coming through. I had other companies quote it as well. Ed beat their prices and his bid included replacing the entire line, where the others were simple patching the holes. I thought this was a great value. With the other company's bids, I would still have to worry about additional holes opening up over time in the old concrete line. His trenchless method produced minimal impact to our yard, Just a hole on either end and he put the yard back to the way it was in the end. I would recommend him.

Working with Contractors for a living, I would like to share a recent experience I had replacing our Seattle side sewer. Earlier this year, we had a flow issue that required inspection and cleaning of our 90 year old line. Unfortunately, the inspection identified numerous locations in the pipe that were broken and posed risk of failure. With the line cleaned and the problems identified, I went to work to find a qualified Contractor and a fair price. I contacted multiple local Contractors and experienced a variety of approaches.

First there was the 'bait-and-switch, I had a detailed conversation outlining the project, lengths/depths/etc. all information from the cleaning/inspection. Based on the information I received a verbal estimate, but Let me swing by in a few days to confirm the price, and without explanation the price went up (+20%).

With the next Contractor I spoke to I experienced, take it or leave it, I said Wallingford, side-sewer replacement, and was told the price. As my project had relatively good access/work areas, I did not feel comfortable with an average price that too seem high (+10%).

Lastly, I called Ed at NWSR, he answered, I explained the job, he gave me a price over the phone, the same price the first Contractor started with. Additional, Ed replaced more line than we discussed and did not ask for more $, all he said was, When we got down there it did not look great, so we replaced it.

I could not be happier with the service and total experience I received from Ed and Northwest Sewer Repair. Also, if sewer work gets slow, NWSR can go into the landscaping business, they restored our rock wall and mature plants/landscaping back in better shape than it was before they started. Thank you Ed, you made a painful experience as enjoyable as possible.

We had Ed and his crew do a sewer repair for the purpose of selling our home, and were totally pleased with the punctuality, professionalism and tons of personality we encountered! We're fans for life and will call Ed first from now on!

Paul and Vicki

High quality service at the best price in town.

Our line to the city sewer got plugged due to a severely offset pipe.

The first company that came out an ran the camera to the blockage told us it was nearly seven feet deep and it would cost us about $6000 and three days to dig it up and repair it.

I asked Ed and Northwest Sewer Repair for a second opinion. They ran the camera in for free, told me that the breakage was only about four feet down (which turned out to be true) and that they could do the entire repair for $2500.

They finished the job in two days (could have been one but they had to wait for the city to inspect it) and jetted out my line free of charge. They also showed my wife and I a full camera video from the clean out to the city drain.

For as long as I live in Seattle, I won't bother calling another plumber. Northwest Sewer Repair is now my trusted plumber.

His bid came in the middle of 3 bids price wise - all within 15% of each other. He was prompt, personable and left our property pretty neat/clean for what wasn't a neat or clean job. Good guy as he let us pay 50% of job over a few weeks. He can be a little bit rough w his language, but would def recommend.

All pipe bursting is expensive, and was hoping it would have been much cheaper. But no toilets really isn't an option.

I called NWSR on a Wednesday and they had a team out the next day to do the work. I needed my sewer line dug up (7' deep) and repaired. They didn't even ask me for a deposit. They did a great job in record time at less than half the price I was quoted from another plumbing service. The other service wanted to bring in a machine to dig it up and NWSR just had two guys who were able to dig it up in about 4 hours. Highly recommend!

Ed was amazing. I called him at 9:30pm on a Saturday night after I spent the entire afternoon and evening trying to get a basement shower drain to stop overflowing. He was there in about an hour, took a look at my basement bathroom, had the city sewer diagram on his phone already, and had me walk with him to see what the best (as in fastest and easiest) option would be to get a camera in the line. The line was connected to the neighbors (good old Ballard shared lines), and he was able to use the neighbors clean out to scope the line, locate the culprit (tree roots), and get a water jet down there to clean the line all the way to the sewer main.

He was polite, knowledgeable, and had me taken care of in under 2 hours. AND he did not charge an off hours rate- just his usual as if I had scheduled him in advance to come out during work hours. AMAZING!!!

Not sure how this company is receiving the ratings it has. I called them out to give me an estimate on repairs to my side sewer, and they arrived in about 45 minutes. Rather than knock the door, or ring the doorbell, Ed announced his presence by shouting Get your arse out here! through my window -- not a great start. It got worse when he revealed that he was, in fact, DRUNK (homebrew cider from another customer in Ballard, apparently). He then quoted me an outrageous figure for the repairs (four times what the sewer inspector had estimated), used some foul language, and made off-colour remarks about my wife, By that point I'd had enough and sent him packing. What an utter disgrace to his profession.

Quality service at a reasonable price. Less than half the quote received from others. He was flexible with my schedule and the cover was a very clean finish. Wouldn't hesitate to recommend Ed to others.

Ed and his company do a fantastic job. We have used them for our business contacts for some time and everyone is highly complimentary of his attention to detail and professional work.
Great Company!

Great experience with Mike and NW Sewer Repair. Communication is clear and easy. They were incredibly responsive and great on cost. Highly recommend them for your sewer needs.

Ed is friendly and hard working. Found the block in my sewer in no time with his camera, and was cheaper than anyone else. Highly recommended!

Ed was a pleasure to do business with! He came in under budget and on time!! I would highly recommend Ed in the future. We loved the Work!

Ed and his team are honest, on-time and perform quality work. They went above and beyond, they beat the competition by a mile, and I highly recommend them.

Came out for a quote at $1500 less than the competitors. He was on time, friendly and professional. Work was clean on driveway trench drain!

Not cheap but they do a great job. Old school, very nice to do business with.

Fast, reliable, and 1/2 the price of the other two companies that quoted the job.

Excellent in all ways, work, response, prompt, professional
Ed is the person to call