Best Heat Pump Water Heater in San Francisco CA

Travis was fantastic! Very professional, was quick with excellent quality workmanship.

Jorge was prompt, professional, and informative. Thank you!

I contacted Mr Rooter on Tuesday via a phone call. I was scheduled to have a service call the very next morning. The service man arrived on time and was very professional. He greeted me and asked me what was the nature of my call. I informed him that I had a drain blockage in my kitchen sink. We proceeded into the kitchen to verify the problem. He inquired if there was a problem with the drainage in any other locations in the house.
He inquired if there was leaking under the sink, then step by step worked his way until the problem was resolved. I am very pleased with the service I received and the cost. He even suggested things to do to help prevent future blockage. Job well done 👍🏾

This is my first time ever leaving a review. I am so thankful for One Sources help at 4:30 am I had to share it. I woke to water coming from the kitchen upstairs through the lights in my downstairs bathroom. A pipe malfunctioned on the dishwasher and was flowing onto the kitchen floor and then flooding the kitchen. I frantically called 4 plumbers who said 24hr service but it turns out they just have an answering service and I was told someone would get back to me. No one did. The 5th company was One Source and he talked me through how to shut off the water which turns out to be pretty easy if you know where to look. I wasn't charged anything and it was just a very nice decent thing to do for someone at that ungodly hour in the morning. Thank you, Thank you!!

James and James plumbing is by far the best plumbing outfit I have ever come across. I have had numerous issues with plumbing and James and James have always been there to save the day! Awesome team with A+ customer service. The two things that really stand out to me is the communication and professionalism. Always a call away and answered all my questions till I was on the same page as them. Left my house cleaner then when they showed up. My kids left a mess around our faucet and they mopped my floors before leaving! Unreal service, top notch! Thank you James and James

The staff is always friendly and explains thoroughly what needs to be done and why. Pricing is pretty standard and fair. Their response time is quite good as well. I have used their services several times and have never had any issues. Would definitely recommend.

They came out for a leaking sink and gave me an estimate that included a $350 emergency inspection of my hot water heater and $900 for the sink. I called another plumber, who fixed the sink for $300 and said the other issue was bogus. Then I called their office 3 times to get an explanation and refund for the $65 house call since it was bogus - their secretary promised a response within 48 hours each time, but no one actually bothered calling me back. This is basically fraud, given how egregiously overpriced and unresponsive the company is.

Called to book an appt to look at my gas fireplace, and I asked if there was a call out fee. I was told there is no call out fee and I would be given an estimate for any works on site by the engineer, and nothing will be charged unless i decide to proceed with the works.
Sounded good to me.
When the engineer came he said he would not look at anything or turn on my fireplace, unless i agreed to pay the $188 diagnostic fee. This fee was to turn on the fireplace and watch the flame. No detailed diagnostic work was done.
Whilst there is no call out fee, be prepared to pay a diagnostic fee on arrival.
The engineer was fine, knowledgeable and friendly, but just feel their approach to fees are misleading for the customer. Just for others to take note.

I was told by Home Depot that I could wrap a piece of tape around the gas line and it will hold it. Didn't seem right and wel, it was gas. Ace was busy but when I described the problem, there was no more discussion and they got me on the schedule. The house didn't blow up and it's never leaked again. Very appreciative!

Jesse Galarza fixed my shower and was fantastic--very competent and knowledgable and super nice. Highly recommended.

Stephen was fantastic! He came out in the rain and climbed up on the roof to look at the sewer vent and scope it with his camera, and then he went out in the muddy backyard with a shovel because my main drain clean-out was buried somewhere by the side of the house. He dug around and found it quickly and determined that there was a lot of mud in the pipe. He also found the blockage from the toilet to that drain and cleared it. Also he was very professional when negotiating with my home warranty company, which is always challenging.

Miguel was so professional and his work was executed with precision! We had several problems with our kitchen sink drain and hoses. He identified and fixed them all. Thank you

The technicians did a awesome job! They were thorough and informative while working and got a completely blocked line flowing better than it has the entire 6 years we have lived here. They got the work done and charged less than a third of what another company quoted us for a base price. Would use this company again.

Came out on the same day as called. Great job repairing water heater.