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Mr. Rooter Plumbing of San Francisco

Mr. Rooter Plumbing of San Francisco


540 Barneveld Ave # D, San Francisco, CA 94124

Description


Mr. Rooter Plumbing is a trusted plumbing professional that addresses a wide range of residential and commercial plumbing concerns. All of our experts are licensed, insured, and experienced enough to repair issues of any size or complexity. And our courteous and reliable service is backed by the Neighborly Done Right Promise™ - if it's not done right, we promise to make it right. By providing upfront, flat-rate pricing with no overtime charges we earn the trust that communities expect from a locally-owned and operated company.

SERVICES


Reviews


Drew Mayer
Drew Mayer
4 years ago
I work in property management and have called upon Mr. Rooter for help on a number of different problems. Of all the rooter and plumbing companies I've worked with over the years, Mr. Rooter has been the best. First and foremost, their communication has always been perfect - they always call me in advance if they're running late or some other issue came up. All of their technicians I've worked with have been experienced and professional. Most importantly, they show up when they say they will.

I discovered them after waiting for days to get another rooter company out to unclog a drain that was inexplicably back-flowing out a laundry standpipe and was flooding the ground level of one of our properties. Thankfully, by that point we had a temporary fix with a hose connected to a no-hub with a spigot to direct the water to a working drain outside so the flooding was under control but not fixed. The previous company I worked with told me they'd be there that afternoon for 3 days in a row and when they finally actually did show up, they charged me a lot of money and ultimately didn't fix the problem. I subsequently called Mr. Rooter and they were on site within a few hours. They performed a video inspection, jetted the drain out, and even helped to diagnose where the problem was and how we could implement a long term fix so I could direct my maintenance crew how to fix it later. I haven't had a problem with that drain since then and have called Mr. Rooter multiple times following that to help with other problems. 100%, would recommend.

Kathleen DiGrande
Kathleen DiGrande
5 years ago

Gyselle Diaz
Gyselle Diaz
2 years ago

Bruce Johnson
Bruce Johnson
2 years ago
The plumber was very professional and did very good work. I was very happy with the responsiveness of Mr. Rooter.

Les Thaler
Les Thaler
a year ago

George Adragna
George Adragna
a year ago
Stan was great! Calm, cool, and collected, never gives up, a true professional who I have no problem recommending!

Pankaj Talwar
Pankaj Talwar
a year ago
Tohi and is partner were very professional and fixed issues that our prior plumber from a different company had not resolved. Although they are expensive, it is refreshing to finally have our lingering plumbing issues fixed.

Alex Walsh
Alex Walsh
7 months ago
Willing to persevere until he broke through the sewer blockage. Positive attitude.

Armando Osuna
Armando Osuna
3 years ago

Michael Bussey
Michael Bussey
4 years ago
I contacted Mr Rooter on Tuesday via a phone call. I was scheduled to have a service call the very next morning. The service man arrived on time and was very professional. He greeted me and asked me what was the nature of my call. I informed him that I had a drain blockage in my kitchen sink. We proceeded into the kitchen to verify the problem. He inquired if there was a problem with the drainage in any other locations in the house.
He inquired if there was leaking under the sink, then step by step worked his way until the problem was resolved. I am very pleased with the service I received and the cost. He even suggested things to do to help prevent future blockage. Job well done 👍🏾

mike leeder
mike leeder
6 years ago

Aikya
Aikya
7 months ago
They are cheap and did the job. Replaced angle stops and fixed my toilet seat of an old Kohler toilet design that are no longer in use.
I showed a video of how it was done and the person did it instantly.

Karen Mohr
Karen Mohr
6 years ago
Tohi Kaihau was the technician that serviced my plumbing issue. He was excellent. It was a bigger problem than we all thought but he solved it easily. I recommend this company but also recommend Tohi. The best at what he does.

Beverly Anderson
Beverly Anderson
2 years ago
They're good. Fast service on emergency work, and knowledgeable service over the years, on everything to do with plumbing

Oliver Wong
Oliver Wong
4 years ago
I reached out to Mr. Rooter Plumbing to install a small water heater under the sink of my artist studio. I was able to schedule a consult with a plumber the same day. Mr. Jim Murray was very patient and courteous with me even when I changed up the model type of water heater from four gallon to tankless. He was able to install the heater in about a hour. I highly recommend Mr. Rooter for fast and professional service.

Jarrod Flores
Jarrod Flores
a year ago
Ryan and Tawney (sp?) came on-time and were extremely helpful with explaining the plumbing issues, how they were going to resolve them, and also offered many useful tips and advice for preventing the issues from occurring. Thank you Mr. Rooter for being able to save our Christmas week!!!

John B
John B
2 years ago
Ridiculously expensive. I have used other local plumbers for half the price based on the same service. I felt sorry for the guy coming out and went ahead. Totally regret over paying for such a basic service and will never do it again.

Sophia
Sophia
3 months ago
Had a nice experience with Tohi from Mr. Rooter plumbing. Very professional and didn't try to sell me services I didn't need. I had a clogged sink for a few weeks tried several different ways of resolving it on my own (baking soda and vinegar, green gobbler). It finally stopped draining completely so I called Mr. Rooter. Somehow, the morning of my appointment, it was draining again. Tohi arrived and did a test to see if it was working properly, and let me know it was. Appreciate the honest assessment and professionalism!

j dawg
j dawg
5 years ago
Excellent service, technician kept me informed and was extremely courteous. Highly recommend!

Tom Donald
Tom Donald
2 years ago

Hugh yoder
Hugh yoder
4 years ago
Great Expertise and timely service!

David Hanson
David Hanson
3 years ago

Charlotte Hyman
Charlotte Hyman
a year ago

Bahar Aghighi
Bahar Aghighi
a year ago

Joseph McFadden
Joseph McFadden
a year ago
Mr Rooter has done several jobs for me. In this case they cleared a drain. Technician Leki was professional and courteous and had the job done within an hour. Very satisfied.

Lauren Clay
Lauren Clay
5 years ago
We had a clogged toilet that all the plunging in the world wouldn’t fix it. We called Mr. Rooter and they came within 3 hours very timely and professional. We had Enrique C help us, and he was transparent with pricing and options and got our toilet working in no time. He even told us the root of what might causing all our clogs in the first place! So thankful for a quality business to call when we need.

Neil Byres
Neil Byres
2 years ago

Mary Lee
Mary Lee
3 years ago
Rooter Plumbing- Great service and prompt timing. I had a very minor problem with my toilet, but they were here within a half an hour and finished in fifteen minutes. Took care of the problem quickly, and even gave tips/information on avoid those issues for the future. Five stars for customer service alone!

Rita Pease
Rita Pease
3 years ago

Ken Levin
Ken Levin
5 years ago
They seemed so friendly on the phone. To bad they don't show up or follow through at all. Had an 8am appointment and was told I'd receive a call when they were in route. So when i hadn't heard anything at 8:30am, I called to check in and see what was going on. I was told the dispatcher would find out and call me right back. She never did, so I finally just cancelled the appointment at 9am. No plumber, no word, no call back, nothing. Why do companies feel they can treat customers so poorly? I just don't understand it. I understand being late, but not to let the customer know what's going on or return a call as promised? Just not acceptable. Economy Plumbing (of San Francisco) said they'd send someone out within the hour - not make an appointment that they won't keep. Fingers crossed, but so far they are better than Mr. Rooter.

Ananya george
Ananya george
3 years ago
So we have called mr rooter almost a month ago. They came and did a sewage drain clean, and said we have 30 days guarantee. By the end of 30 days the block happened again. I called them again then they said we have to pay for it again. I paid $360 for one cleaning, now they want me to pay again for cleaning which they already did a bad job at. This is ridiculous, dont call this company ever again.

Beth Callaghan
Beth Callaghan
2 years ago

Vivienne Drimmer
Vivienne Drimmer
5 years ago

Krystal Kobasic
Krystal Kobasic
6 months ago
Mr. Rooter was exceptional from Ashley who coordinated the appointment in the midst of super high demand, to Clemente who was kind, professional, thorough and efficient. Thank you guys, we really appreciate you!

Carmen Guerrero
Carmen Guerrero
3 years ago

Brian Robinson
Brian Robinson
a year ago

Earle Kirkland
Earle Kirkland
4 years ago
I called Mr. Rooter on a Thursday morning because my water heater was leaking. I spent a few minutes on the phone with a dispatcher who promised me an estimate appointment the next day. I was disappointed but accepted because the dispatcher said they were very busy.

About half an hour later, I got a call from Stan (President of the company) who said he saw the call log, noticed I had spoken with them for about 8 minutes. He listened to the call and was surprised that no one would be able to assess the problem that day. He offered to meet me that afternoon at my home and do a preliminary assessment.

Stan met me at my hose, explained my options and after a few calls, gave me an estimate on the spot. I accepted and 24 hours later, I had new hot water heater.

I cannot tell you how pleased I was with the entire experience. Courteous, professional and they even cleaned up the original mess the old heater made.

I give them the highest rating because they represent the best of what customer service should be.

Jenny Wilson
Jenny Wilson
3 years ago
Excellent all around.

Alexander Sackeim
Alexander Sackeim
2 years ago

Johnson Adu-Poku
Johnson Adu-Poku
3 years ago

Mallia Francilot
Mallia Francilot
6 years ago

Robert Warfield
Robert Warfield
a year ago

Barbara Griffin
Barbara Griffin
2 years ago

Benjamin Pitzer
Benjamin Pitzer
7 months ago
I don't recommend this company. I had a backed up sewer lateral and the technician who came was unable to get the job done. They still charged me $$$ just for showing up. I ended up with a different company who was able to get the job done without a problem.

Qiaodan Lou (Chiaoegg)
Qiaodan Lou (Chiaoegg)
5 years ago
Called for water heater replacement, showed up in about 30 minutes, give a resonable estimate. shop around for a while back still go back to then because their fast responce. Denver did great job! Love their hard work to detail! Recommand for sure!

Misha Berger
Misha Berger
3 years ago
Sewage came up the shower drain and flooded half of the basement, causing permanent damage to the floor and walls. Mr Rooter was superbly communicative and punctual in fixing the plumbing issue, got the supervisor to come out for an inspection when we realized it was a much bigger job that required access to the neighboring unit, made practical recommendations about restoration work and dealing with the HOA and insurance and neighbors, connected me to everyone necessary, and basically served as a general contractor until the seamless handoff to the restoration team. All this and they even adjusted their final bill DOWN from the original work order and after all was said and done Stanton even cleaned out an unrelated sink that drained slowly for me as a freebie. Mr Rooter may not be the cheapest for a simple job but I’m not thinking twice if I ever need more plumbing help. I could not imagine being in better hands for this nightmare of a situation. THANK YOU Mr Rooter and especially Stanton for your no-bull expertise and making sure the job got done RIGHT.

lulu pepilapew
lulu pepilapew
2 years ago
Fast, professional., Friendly, competent

andrew leismer
andrew leismer
5 years ago

Alexei White
Alexei White
5 months ago
Great customer service and fair prices.

Kathy Brady-Porter
Kathy Brady-Porter
5 years ago
Technician was very good. Just took several days for he part to arrive which was inconvenient.

Ralph Anavy
Ralph Anavy
5 years ago

Andy Huang
Andy Huang
6 years ago
The best plumbing company ever! Our service professional Stanton was quick, professional, and fixed every problem we had and had a very reasonable price for us. Recommend this company to anyone who is experiencing a problem in their home.

Eileen Burke
Eileen Burke
a year ago
Not only were they efficient, doing in two hours what my other inept plumber couldn't do in 6 days, but they gave me great relief, recognizing that I had been gaslighted by my landlord. They were so supportive.

Kate Mahoney
Kate Mahoney
3 years ago
The pump on my only toilet in my apartment stopped working and I had nowhere to go because of Shelter in Place. Mr. Rooter sent a technician in a few hours and fixed it so fast! The technician was super nice too!

Bunny Fayne
Bunny Fayne
9 months ago
Timely Quick Professional Courteous

Morgan. Fairbank
Morgan. Fairbank
2 years ago

Noam Litman
Noam Litman
2 years ago

Sana Bakshi
Sana Bakshi
4 years ago

Bassey Gloria
Bassey Gloria
3 years ago
Thank you for your service

Mark Semonian
Mark Semonian
6 years ago

Will Scardino
Will Scardino
2 years ago

Dorothy Vail
Dorothy Vail
a year ago
Great service. Explained in detail problem and solution options. Very prifessional.

Sid Baxter
Sid Baxter
3 years ago
Superb service start to finish. Great communication, no surprises, skilled employees.

julia maurer
julia maurer
2 years ago

Jerry Bolick
Jerry Bolick
10 months ago
Called about clogged drain line that ran about thirty feet, half of it under the house foundation. Tohi immediately spotted a leak that could have caused major problems. Power wash cleaned out lots of grease build up, but camera showed more grease--Tohi insisted and second wash, which revealed cracks and holes in the line. His solution avoided very costly replacement of line and circumvents problem costing us quite a bit over the years. Whole crew very friendly, very professional--Tohi over the top. Highly recommend.

Ben Wheeler
Ben Wheeler
3 years ago

John Prescott
John Prescott
3 years ago

Horace Green
Horace Green
6 years ago

Krystin Reed
Krystin Reed
2 years ago

Ryan Smith
Ryan Smith
4 years ago
Very fast, friendly and profiessional!

Couldn’t be happier with the service and result!

neva flaherty
neva flaherty
4 years ago
Knowledgeable, competent, friendly, responsive. Highly recommend! We’ve used Mr Rooter for years. They’ve handed some complex issues in our house. What I like is that they take a methodical approach to diagnosing plumbing problems so that the fix is commensurate with the problem. They always try to find the least invasive and least expensive approach, but can handle big jobs as well. They are also great about explaining what is causing the problem. All the staff are friendly and customer oriented. I had a few scheduling snafus and the team was quite flexible about this. Plumbing is a key system, so it’s a relief that I can rely on Mr Rooter.

Vicky Jackson
Vicky Jackson
11 months ago
I called because my Tenant had a stopped up kitchen sink and Jose came right out and fixed the stoppage. Definitely would recommend.

Rishin Guha
Rishin Guha
9 months ago
Great service. Great people

Mark Hodgson
Mark Hodgson
2 years ago
Did a great job replacing a portion of the main sewer line, which had been breached by tree roots. Great team, very friendly, cleaned the whole site. Very impressed by their work and attitude.

Michael Kanellos
Michael Kanellos
2 years ago

Tracey Rice
Tracey Rice
5 years ago
Thorough, fair & responsive is Mr. Rooter. Highly recommend them for any plumbing issues that you may have AND definitely in the case of a plumbing emergency. They rock!

Erin Smith
Erin Smith
3 years ago
Bad service overall. Booked my appointment and then said they didnt schedule it. Once I rebooked they said they couldnt now couldnt scope a 2” line when before they said they could.

Shamus Noonan
Shamus Noonan
a year ago
Stan was AMAZING! He was on time, helpful and solved our water heater issue very quickly. Cannot say enough things about this service and team, they were there in a time of crisis and got our water heater back very quickly.

Anthony Abuzeide
Anthony Abuzeide
3 years ago

Omar Chaudhry
Omar Chaudhry
2 years ago
Good

Efrain Perez
Efrain Perez
5 years ago
June and his team did an outstanding job. From the initial call to the entire process o addressing our plumbing problems, the entire team was extremely professional and knowledgeable. Thank you!!!!

Margaret Moench
Margaret Moench
a year ago

Stan Chan
Stan Chan
5 years ago

Zuogang Gao
Zuogang Gao
2 years ago
Technicians are very knowledgeable and friendly. They completed the job with good quality and gave me come discount.

Allan Gold
Allan Gold
5 years ago

Aaron Danzig
Aaron Danzig
2 years ago

Linda D Sonntag. PH.D
Linda D Sonntag. PH.D
6 years ago
Outstanding! I cannot recommend Jim Murray and Mr Rooter more highly for anyone looking to upgrade their hot water system. I imagine that no matter what my plumbing needs, I would not be disappointed if Jim were performing the work. Thanks Jim.

Pierre Bee
Pierre Bee
a year ago

J B
J B
3 years ago
This company arrives on time, always professional, available in emergency and provide *free estimates* upfront after a full diagnosis of the issues. We have been using this company for multiple projects and properties--always the best service (extremely competitive prices) and never the need to call them back for a recurring issue or errors. If you have an older home or newer properties-Mr. Rooters technicians are highly trained with plenty of experience and respect for your home. We have recommended this company to many of our neighbors and family.

Michael Paolercio
Michael Paolercio
2 years ago
Simply amazing experience: filled out the online email form and an extremely nice young woman called us within 20 minutes and arranged for a technician to be at our home within an hour...

Donovan was actually early, knowledgeable, competent, and friendly...knew exactly what needed to be done, left briefly to get the piece he needed, solved the problem perfectly upon his return in less than an hour, and was just a pleasure to chat with...

Could not recommend these people more...

Erma Cobb
Erma Cobb
5 years ago

4RainMaker2
4RainMaker2
5 years ago
I had an excellent experience with Mr Rooter. Enrique, my plumber, arrived within the service window and was very professional and knowledgeable. He quickly identified and showed me the source of the problem and then efficiently corrected the water heating issue.

I would use their service for future plumbing issues.

Bruce Smith
Bruce Smith
4 years ago
Great service and fast response. Cost was reasonable. Would not hesitate to call on Mr. Rooter in the future.

Subrahmanyam Attili
Subrahmanyam Attili
2 years ago
Owners reached out to me and resolved the issue amicably.
They refunded the additional 200$ charged to me unfairly by their analyst and promised to cross check the issue in their internal review.
I am happy that they took the business seriously and responded quickly to the customer grievances.
Appreciate the owners.

-Regards,
Venkata S Attili.

Suzanne Cowan
Suzanne Cowan
2 years ago
It was extremely easy to get in touch with the answering service--a real, live human being! -- at Mr. Rooter. The efficient administrator even answered the phone on a Sunday! Service was prompt, efficient and polite. The technician explained options we could consider in solving the problem, and made our job much easier by going out to purchase the kind of new faucet we had chosen. The job turned out to be more demanding than we had expected, so the technician had to make two visits. On both occasions, he accomplished the work in the estimated time, and at the stated price. We were altogether satisfied with this company and recommend it highly.

Rebecca Burnside
Rebecca Burnside
6 years ago

Lyle Sweeney
Lyle Sweeney
8 months ago
I have been using Mike and his team since his early days in business. They have never failed me.

Cary H
Cary H
3 years ago

Gretchen Stone
Gretchen Stone
2 years ago
Taani was confident, competent and he did a good job with no fuss. He was very pleasant and friendly, and he gave us good suggestions for going forward. Thank you.

Jonathan Salomon
Jonathan Salomon
3 years ago
Decent pricing; quick and reliable service; used them a few times, and they were always on time.

Tim Wang
Tim Wang
a year ago
Mr. Tohi Kaihau is very professional and give great customer service. Recommend Mr. Rooter’s business.

Jeffrey Stone
Jeffrey Stone
5 years ago
I had the best service ever from Denver. This company is great and he restored my faith in humanity a little today with his great work and kindness. I would hands down recommend this plumbing company over any other!

roberta carraro
roberta carraro
6 years ago

Ann Green
Ann Green
4 years ago
Alex from Mr. Rooter was punctual, efficient, and cleared our drain that was clogged in the kitchen. He explained what he was going to do, and quoted a fair price. We were happy with the results, and satisfied that the problem was completely resolved.

Melanie Stevens
Melanie Stevens
2 years ago

Andrew Hartley-Snazelle
Andrew Hartley-Snazelle
a year ago

Tracey Enriquez
Tracey Enriquez
3 years ago

Joseph Olivier
Joseph Olivier
a year ago
Charged 150 dollars for 10-20 minutes of plumbing work — tightening a connection and adding a washer to another connection. Seemed like a poor value to me.

kelly mcconihe
kelly mcconihe
5 months ago

V DONUTMAN415
V DONUTMAN415
9 months ago
Had a clog at my business. Called the place and the lady didn't know if she could help but still sent out a technician and he fix fast and at a good price. Thank guys

Richard Harrison
Richard Harrison
2 years ago
Always great service with friendly staff.

Rana Bayadi
Rana Bayadi
3 years ago
Showed up and got the job done! Honest and dependable. Stayed late till the line was cleared!

Phill Peters
Phill Peters
2 years ago
Great service. Fast response. Very professional

Chris Woo
Chris Woo
a year ago
I don't write too many reviews, but felt it absolutely necessary to point out how good of a job Leki Taumalolo did when my drain was clogged!! His professionalism, honesty, and skill (did it in under 30 minutes) were top notch. I called on a Saturday for emergency shower repair. The tech told me they could be out the next day, which was fine. Called me early AM the next day asking if it was ok for an earlier appointment. I said yes and within 30 minutes Leki shows up. He was polite, professional, took off his shoes, and explained that the grout was what was clogging the drain, so no amount of draino or vinegar mix would clear it. He briefly checked if there was a solution on his ipad then quoted me $275. 30 minutes later he showed me the drain....completely unclogged of rock hard grout! At this point I would have been happy paying for the agreed upon upfront price, but because he finished so quickly he gave me a discount....without me even asking. What other plumbers do you know of that would do that? Will 100% be calling them in the future for any plumbing concerns!

Kelsey Bergstrom
Kelsey Bergstrom
2 years ago

Peter Stalder
Peter Stalder
4 years ago
The service person arrived promptly and completed the repair. We had a discrepancy with the repair cost and complained to the Service Manager and the issue was resolved quickly and to our complete satisfaction.

Sandy Fisher
Sandy Fisher
a year ago

Ann Duarte
Ann Duarte
a year ago
On a Friday afternoon, Mr. Rooter's technician saved us from a weekend of water leaking behind our bathroom wall. He was professional, thorough, personable, patient, and a pleasure to work with. I would absolutely call them for our next plumbing issue (which, we hope will never happen, but know will).

Rock B
Rock B
2 years ago

Joe Abrams
Joe Abrams
5 years ago
Tohi is awesome! Always so friendly and professional!

Viviane Marani
Viviane Marani
6 years ago
I could not get the shower water hot enough from my tankless heater. The diverter valve was not installed properly and Mr. Rooter was able to diagnose and solve the problem within 2hrs. Highly recommended.

Keith Dieterich
Keith Dieterich
3 years ago

Maria Glennon
Maria Glennon
2 years ago

Catherine McShane
Catherine McShane
3 years ago

John Kim
John Kim
6 years ago
Mr. Rooter plumber showed up on time as scheduled. I had originally made an appointment with a plumber at Serviz and they cancelled on me at the last minute with no other same day appointments. Operator at Mr. Rooter even called to let me know that their plumber was on the way. Their plumber was knowledgeable and professional. Fixed our blocked kitchen sink with a snake which had to go down 40 feet to dislodge the blockage. Would recommend and use them again.

Rachel Fiege
Rachel Fiege
2 years ago

Kirby Morrison
Kirby Morrison
11 months ago
Highly recommend! Leki was very helpful and very kind. He did an excellent job and I'm so happy my sink is draining again! Highly recommend Mr. Rooter if ever in need.

Jim Shanahan
Jim Shanahan
a year ago

Hiten Dave
Hiten Dave
5 years ago

David Fried
David Fried
2 years ago
It was my first time using Mr. Rooter and the technician sent to do the work was on time, personable, professional and explained clearly what to expect regarding the scope of work and cost. We had a main drainpipe clog with backed up sewage in the basement of our apartment building. He took less than 30 minutes to get the job done, showed me proof of it flowing clear afterward and explained the warranty that comes with the job. Very good company that I would recommend and use again.

Mike Davis
Mike Davis
6 years ago
We had a very technical job that required using camera and positioning technology and then performing sewer line repair and concrete work. Mr Rooter handled the entire project, end-to-end with kind, thoughtful, professional communication and quality work at each step of the way.

Jerrel Cross
Jerrel Cross
5 years ago

jrsaid
jrsaid
2 years ago
Terrific service. Nice young man who explained everything he was going to do and the total cost. I expected it to take a while but he was able to unclog the drain very quickly. Very happy and satisfied with the service

Jennifer Tait
Jennifer Tait
a year ago

Carolyn Squeri
Carolyn Squeri
2 years ago

Donald Andreatta
Donald Andreatta
a year ago

Thomas Negrel
Thomas Negrel
3 years ago
Got the job done. Fast and neatly. Nothing you xan complain about. Pricey but I did not know there was an apple lodged in that toilet and even if I had known i would not have known what to do...

David Kimball
David Kimball
6 years ago

Mya Thomae
Mya Thomae
6 years ago

cici Chen
cici Chen
2 years ago
Won't use it again

Dan Meer
Dan Meer
2 years ago
excellent service but you pay a premium for the privilege. they charge by the job not the hour, so they are definitely more expensive. but very responsive and professional.

Jim Thompson
Jim Thompson
4 years ago

Alison K
Alison K
3 years ago
Great experience, they were very good communicating the problems and options moving forward on the repairs.

Theresa Lama
Theresa Lama
4 years ago

Brent Shaffer
Brent Shaffer
2 years ago
They did an amazing job!!

connie matthiessen
connie matthiessen
2 years ago

Kristin Clawson
Kristin Clawson
6 years ago
Great team, they cleared my line in no time at all. Awesome service!

dymksf
dymksf
3 years ago
A sudden and profuse leak of our 12 year old water heater was responded to in less than 30 minutes. The technician replaced it with a new one within 4 hours. All work and communication was very professional. If you want to be treated like a family member, these are the people to call.

Sal DiGrande
Sal DiGrande
a year ago
Excellent leak resolution

Nancy Chárraga
Nancy Chárraga
3 years ago
Super job by John - his customer service is refreshing & as his personality; professional, courteous & fun - what a pleasant surprise.

Ty H
Ty H
a year ago

Julia Johnson
Julia Johnson
6 years ago
The plumber was on time, knowledgeable, friendly and did a great job! He thoroughly inspected the problem, returned the next day with replacement parts, as promised and completed the work within the time estimate. He explained everything in a clear and concise manner and answered all my questions. He even called back a couple of days later to explain something I asked the dispatcher about. Everyone I talked to at Mr. Rooter did a great job and I will definitely use you again and recommend you to anyone who asks for a referral. Thank you so much!

Debra Murov
Debra Murov
6 years ago
Josh walked us through each step of his diagnoses and thoughts about the problem. He was efficient, informative and easy to ask questions if we didn't understand. The services are pricey, though.

Michele Bowes
Michele Bowes
2 years ago
Every time I call Mr. Rooter I get the fastest response and greatest service. They're a great outfit that I have used at our offices for 5 years now. I love these guys.

Christine Mattison
Christine Mattison
3 years ago

Bobby Lyon
Bobby Lyon
6 years ago

Ghost Ghost
Ghost Ghost
a year ago
They Rock!!!

Paul Warnow
Paul Warnow
3 years ago

Debbie Ramos
Debbie Ramos
5 years ago
Great service both on site and very responsive staff! Highly recommended!

Emily Chen
Emily Chen
11 months ago

luvs2wine
luvs2wine
6 years ago
Available 24/7 for emergencies which is what I had on a Saturday evening. Showed up in less than an hour and repaired a leaking pipe underneath the kitchen sink. Super professional and the pricing is per job rather than by the hour. Would definitely use them again if I needed plumbing repair.

Katie Martinez
Katie Martinez
3 years ago
We absolutely had the best experience with the representatives that came to our home. They went above and beyond the normal service! I will call Mr. Rooter again and recommend them to friends and family!

C
C
5 years ago
Denver not only came out early, he was amazingly friendly and professional. The plumbing under the kitchen sink was just destroyed and he not only helped us get rid of the garbage disposal but he replaced everything in under an hour. Can't imagine using anyone else in the city for this sort of thing.

Natalya Besarabova
Natalya Besarabova
6 years ago

Yuriy Abramov
Yuriy Abramov
3 years ago

Stella Brown
Stella Brown
4 years ago
Mr. Rooter Plumbing of San Francisco is amazing! They show up on time, do their job, clean up after themselves and go above and beyond to make sure things work. One of them even came back and got my washer working when it clogged. They are very polite and considerate. And that is even after finishing the gigantic job I needed to be done. I cannot say enough good things about these guys. They are the best. Thanks, Guys! You rock!

carlos medina
carlos medina
3 years ago

Joseph Campione
Joseph Campione
11 months ago

Dennis Hill
Dennis Hill
a year ago
Stan's the man! He knows his stuff. His team worked hard, are professional, and did a great job re-piping and replacing a water heater. Will definitely recommend.

John Dreesman
John Dreesman
2 years ago

Renita Herrmann
Renita Herrmann
2 years ago

Verdessa Brown
Verdessa Brown
3 years ago
I very satisfied with the service I received from John he was nice, professional and the price was not high I really appreciate it that he fix my leaky faucet in the garage thank you John and Mr Rooter.

28princessnisa
28princessnisa
5 years ago
What the actual hell!?!?! Who do you guys think you are to call the towing company so that you can park, that is absolutely unmoral, unprofessional, and pathetic... get a parking permit from the city....

Susan Tregner
Susan Tregner
3 years ago
Punctual - Professional - Polite - Perfect job and cleanup

Drake Pike
Drake Pike
6 years ago
Our ancient hot water tank suddenly started hissing and spraying steam and hot water in all directions, doing a Fukushima meltdown. I turned off the gas to the tank, the water to the house, then called Mr Rooter. Their president, Stan, came within an hour, rigged up a bypass so we could immediately have cold water running again, then installed a new hot water tank the next day. Ahh, hot water again. Excellent, efficient service. We'll definitely use Mr Rooter for all future plumbing crises.

Tony Rodriguez
Tony Rodriguez
6 years ago
Mr Rooter was very easy to work with. Especially Denver there technician was very professional and communication was excellent throughout the process. Denver treated my house as if it was his own. Thank you again and highly recommend Denver and Mr Rooter.

Alex Marmer
Alex Marmer
4 years ago

Tara Kalmanson
Tara Kalmanson
4 years ago
Professional, courteous, fast and knowledgeable. As a first time homeowner they helped me understand the problem with my water heater and what to do if it happened again. I will call them every time!

Luci P
Luci P
2 years ago
I called the number on the website and immediately got a friendly person, Jen, who understood my problem and made an appointment. Lucky arrived on time and gave me a fair quote. The pipe was replaced and working in less than 30 minutes. No more leak! I highly recommend Mr Rooter of SF.

Larry Deocampo
Larry Deocampo
2 weeks ago
Thank you for your prompt response to the matter at my home.

A Ewers
A Ewers
2 years ago

Arthur Bruzzone
Arthur Bruzzone
a week ago
They simply knew what they were doing. Twenty feet of clearing debris in the drain. Now, works perfectly. Thanks.

PoLiang Lin
PoLiang Lin
2 years ago
Very nice and friendly.

Peter Bacchetti
Peter Bacchetti
5 years ago
Stanton was very knowledgeable, resourceful, and patient about explaining things.

Michael Miller
Michael Miller
5 years ago
Dedicated servicemen, but had to come back multiple times due to non-working equipment. It was great that the company offers extended hours into the late evening. Kind service and kept me updated.

A bit pricey, but got the job done well.

Shamira Gratch
Shamira Gratch
4 years ago
Quick, professional, on time and reasonable price. They fit us in the day after Christmas!

kenny yee
kenny yee
2 years ago

Lolly Pineda
Lolly Pineda
a year ago
Tech was prompt and did a good job. However, my tenant was not happy with the mess he left. A little more attention to cleaning up after the work is done is expected of a professional.

Steve Semper
Steve Semper
8 months ago

K jay
K jay
a year ago
Loki S. was COVID safe, professional, friendly, and knowledgeable. I would recommend him and Mr. Rooter Plumbing!

Sandra Cortez
Sandra Cortez
4 years ago
Denver was the plumber who came to our house. He was very professional, friendly, knowledgeable and thorough.
Very pleased with the work he did on our kitchen sink/drain. Really like this company from the get go. Would highly recommend Mr. Rooter.

Grid Toland
Grid Toland
3 years ago

M L
M L
4 years ago
Excellent service.

Simone da Rosa
Simone da Rosa
2 years ago
The large and the small jobs we had Mr. Rooter Plumbing work on were both met to our highest expectations. Their crews and ownership make me pleased to rely on in these unpleasant situations. HIGHLY recommend!

Yenting Chen
Yenting Chen
11 months ago
I had a leak in my sink and called Mr Rooter. Paul came over and realized the problem was a simple leaky gasket on my air gap. He sealed it and fixed the problem. Said it was so easy he didn’t even want to charge me for it. Such honesty!!!!!

Anyways that was 5 years ago and now after some work was around my sink, it’s leaking again. You know who I’m calling, these guys are honest and great.

Anthony Abuzeide
Anthony Abuzeide
3 years ago

Herb Levine
Herb Levine
5 years ago

Richard Nunez
Richard Nunez
3 years ago

john Biron
john Biron
5 years ago

RD Franco
RD Franco
a year ago

Jackson Aragao
Jackson Aragao
3 years ago

Cristina Miyar
Cristina Miyar
3 years ago

van obermuller
van obermuller
4 years ago
I had a problem with a backed up main drain to my building. I called Mr. Rooter Plumbing of San Francisco, and they responded very quickly. The on the phone and techs working on the job were very professional and did the job so now my floor is dry and no more problems. The owner was really a nice guy and knows what he is doing. I highly recommend these guys.

John O'Laughlin
John O'Laughlin
2 years ago

Simon Tannous
Simon Tannous
5 years ago

Ronny Nolasco
Ronny Nolasco
3 years ago

Raymond Giusti
Raymond Giusti
a year ago

Xima Grube
Xima Grube
4 years ago
Denver was incredibly understanding and helpful. He even gave us tips on how to avoid clogs. Our landlord denied fixing the long term issue with the pipes so we were exhasperated and he helped calm us down.

Scott Cooper
Scott Cooper
3 years ago
I had a serious plumbing problem during the Covid19 lock-down where my house trap had collapsed and was not connected to the City's main sanitary sewer line. Mr. Rooter came out, practicing all social distancing and health and safety regulations. They received all the necessary permits and inspections required by the City and did a very dirty job in a timely manner. I actually think they could have charged more based upon the initial scope of the work but they held their price. I would recommend Mr. Rooter to anyone requiring a major plumbing problem to a minor clogged sink.

Joseph Sobiesiak Jr
Joseph Sobiesiak Jr
2 years ago

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