Best Full Service Plumbing Services in San Francisco CA

Javier did a great job

Best plumbing experience in San Francisco

Would not recommend - This company dispatched a technicians to our site to help out with a cut water supply line. Upon arrival the technician first said they didn't have the materials to complete the job. Then after checking with dispatch why a technician with no materials would be sent out to us - they changed their excuse and said the technician didn't have the correct tools to complete the work.

We were told it would take 2 hours to go get the correct tools and return to complete the job - nonetheless, we agreed but 20 minutes later they called & said they didn't even have the correct tools to repair the cut pipe.

Very unprofessional. For a 24/7 company they are very unprepared for any emergency.

Repair of underground Sewage line pipe

My radiant heat system had some zones that were not working and they replaced some valves of some sort. What a relief ! Finally we have heat all the way through the house.. my kids are super happy! They also did a maintenance on my boiler and said I should really be done once a year. Seemed like a good crew. I’m planning to get them back every year now to service my system

I highly recommend this company. Gabriel was so professional and was very respectful. He efficiently addressed three different problem areas. He was very polite and also a great conversationalist.

I am extremely pleased with the service provided. The professionals were knowledgeable, quickly identified the problem, and efficiently resolved it. Great job in ensuring my home is back to normal.

Staffs are super professional and they know what they do!

Quick, efficient, and on time. Will use them again for any future needs!

This company is top notch. I needed an emergency plumber and I don’t regret my decision to go with Chosen Rooter. They were quick to respond and quick to finish the job. They were also very honest and super knowledgeable in the issue at hand.

Worked with them (phil and Jacob) on our tankless water heater which was throwing an error code and turning off every couple days. We originally called Ace which had strong reviews and ratings but the experience was extremely difficult - first, they said someone would come that day and then no one ever came. I was then the one to follow up and they said someone would come the next day. Second, two different people came on-site two different times and neither could figure out the problem or even the slightest idea of what the problem was. Both said they needed to talk to the manufacturer. That makes sense but found it odd that two different people from the same place came only to say they needed to do the same thing which neither seemingly ended up doing. They also insisted they needed to come onsite to have any sense which turns out not to have been true. At this point i realized we needed to find someone else and hopefully an experienced team that could help us quickly — having no hot water is a big problem! The Lutz team asked for info about the problem before coming onsite (which is the efficient thing to do) and was able to discuss possible diagnoses with me before coming onsite. They clearly explained what they needed to do once onsite and how much different solutions would cost. They deployed someone from their team very quickly and the problem was solved in a couple of days and the in person work was efficient and didn’t waste our time. Phil was also extremely responsive and easy to coordinate with. Additionally, i was worried about the color of the water after the solution was put in place and phil responded right away explaining why the discoloration happened, how to get rid of it, and he sent someone out to help get rid of it that day. Would definitely recommend and plan to call them again for any issues in the future. Only thing they could improve is their front office was slow to connect me with phil. Once working with phil, things were easy but i had to call twice and tell their front office the same thing before getting in touch with him.

This is the crack the plumber dismissed after opening that much ceiling. This picture was taken by the dry wall guy after the repair by Larratt brothers
He found one crack on one end (only dripping ) and did not find this crack on top of the pipe where I pointed out first “ this is where gushing water came down.”
The plumber said he fixed it so I went upstairs and opened the faucet 2-3 seconds and flushed the toilet once , he was downstairs saying “no leak !” Done . He did not fill the bath tub nor run water to test any further leak .I did not know so I had the ceiling closed ($1000) then my daughter took a bath , gushing water came down . I needed to open the ceiling AGAIN.

Office manager dismissed the issue of not throughly inspecting the entire old pipe , no running water test. I originally asked for compensation for the drywall work which I had to do twice , did not go anywhere. He said the work was done right, nothing was wrong . So I disputed the charge of CC. I got a temporary credit then the owner talked to me finally . Unfortunately Aaron claimed the crack was a new leak , not related to the repair the plumber performed . Look at the exposed pipe and the area of the ceiling opened . How can anyone say they are different leak . I provided all pictures of evidence to VISA and finally they awarded me the credit. The owner told me not to ask for any repair and I am on the nasty customers list . I am very disappointed by his statement “opinion” , “definition” , “fact” ,” I got something free???
I fought this incompetent work because I could not sign the false statement on the form of “release of liability “ when he offered $500 with “ good face”. The fact is that the plumber was not professional. The crack did not appear after his repair , pipe is all connected . It is not a new leak.

This is his last e mail

We can continue to disagree but there is one fact that does remain. That is that you have had new piping installed by us for free. That’s indisputable. The rest is your opinion and by definition is not fact.

Good day
Aaron Gianni

These guys are great, they replaced a water heater about a year ago. Gave me an estimate based on a photo I sent them and stuck to it. 2 flights up and a tight space...they were very efficient. I called them back last week because of a slow draining tub. They came that same day and fixed it within an hour. They are clean and courteous.

I have used Marco several times for various plumbing repairs at many different rental properties. He is very responsive and professional. His pricing is also reasonable which includes quality service.

I haven't worked with Jason yet but Francisco has helped clear my main sewer line twice now and has been helping me through the process of considering trenchless. Francisco's customer service & work ethic have been amazing.

I just posted a photo of the new toilet Ace installed. Our house has had Ace out numerous times to resolve various issues relating to our building's age (1880's) and the shoddy DIY work of previous owners. These guys have always been nice. Upfront, accurate estimates before work begins. In this particular bathroom Ace advised us we could either keep fighting the issue or simply replace the toilet. They let me select, from the variety at the big box hardware store, for whichever toilet would meet my needs (and fit). Dude! I so wish we'd done this long ago. It looks so sweet and the flush so reliable without threatening to overflow.