Best Preventative Maintenance in San Antonio TX

Both guys were nice.

Went on the website setup for a job estimate and within a few hours got a call back to get up a time later same day to have someone out to my house. Dan showed up on time took a look and within minutes know what the problem was and how to get it done. He got it done in no time and left no mess behind. He was professional the whole time. I will be using Mr. Rooter in the future and will recommend them to anyone needing their services.

Joey did an awesome job!

Paid an expensive hourly rate for a tech to chisel out a hole in my stone wall with a hammer and screwdriver. No power tools on the truck apparently. Charged me $700 to put a hole in my wall on both sides and tell me they weren’t able to find the problem. They proposed to continue tearing up the house to locate the leak at the same rate. I stopped them there to assess what we should do next. They then left me for days with an active leak running out my wall without a follow up or recommendation. Repeated calls sometimes found the receptionist who would promise me Roland would call me. Roland never called me, refused to call me even after expressing my frustration of no communication. Finally I called his tech (Joe) who came through and tried to help me out out of sheer goodness in spite of his company. I hired a separate company to easily locate the problem and still gave Rolands an opportunity to fix it. Their quote came in at triple what I ended up paying for a superior plumber who did a better job than they were proposing. New guys opened a different hole in about 5 min what Rolands guys charged me something like 3 hours to do by hand with a screwdriver. Roland will not admit to mistakes, will not call you back, will not try to help you out. They have no leak detection equipment. Every tech I have had come to my house has been great, he has good workers, so I left 2 stars as I appreciate that. I’ve had success in the past with them clearing my clean out line and another small job. But they charge too much for what they do, there’s better plumbers out there for less. I would never have written this review if Roland or someone else would have just tried to communicate instead of leaving me stranded. His techs should have rescheduled if they didn’t have the necessary tools for the job (I overheard them stating they lacked them) instead of gouging me hourly. And Roland should have owned up to that and given me some slack on the repair quote. I hope the office stops telling customers Roland will call them back for fear it will cause someone an aneurysm ?.

Great company. Very professional

After hours customer service rep was very courteous and quick. Technician was very competent and helpful. Also very considerate and courteous. Got right to the problem, very efficient.

We had Joe Bendavides, and Ralph as our installerThey were absolutely incredible. The 2 gentleman are extremely passionate about thier craft and all are the subject matter experts when it comes to plumbing. They were incredibly professional and extremely accommodating to our budget. The employees had a “Here to help” mentality, they take on your issue or task and dives in on how to eliminate it. I would recommend Joe and Ralph a thousand times over. A piece of me felt guilty rating only being able to leave 1 review but both employees performance rated a 5 star review⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️- Sincerely one happy customer that actually stayed within his proposed budget ?

Brandon and Pete came in within the two hour window I had been provided and they called before to make sure I was home. They unclogged the sink , ran it for a while to make sure, cleaned everything, and were incredibly polite and professional! Fast and quality service!

Great and timely service. Reasonable price!

5 star

Chris was very knowledgeable and professional in working on our leaky shower. Very hard worker and alo personable.