Best Emergency Service Available in San Antonio TX

By far the best plumber my family & I have ever been with. Thank you for everything Mitch you’re awesome! - Stephanie Herbert

Joe came by, very friendly and knowledgeable. Quick worker. Honest. Super great, customer service oriented person. Cant beat this company !

Great work and very nice young man.

Ryan came out this afternoon and replaced our water heater. He was polite, knowledgeable and worked fast. We just moved to Leon Springs and this is the first plumber we've used here. If we ever have another problem I would call them again. He also did a great job of cleaning everything upwhen the job was done. I'm looking forward to a hot shower. Thanks Caliente!

I would first like to thank Raphaella who took my call and was very helpful getting me an appointment the same week! The day of my appointment I received a text notification with a picture from Homer letting me know they were on their way. Homer & John showed up within the hour of the text and ready to work on my leaking shower faucet. They replaced the part and voila my faucet was no longer leaking. I greatly appreciate their responsiveness to my issue and their professionalism. Also, the price of the repair was not outrageous. I will definitely us Big City Plumbing again! - DG

Guarantee Plumbing & AC, Inc. is the best and I can always depend on them. The technicians are honest with me all the time. Every time I call they are always on top of it.

Loved the service, kind and very respectful haven't had issues in the past 2 years

They did an excellent job! My main water line broke in the evening and Americo came out and fixed everything late at night! Highly recommend them of you need a plumber! Thanks for the help Americo!

James was very professiinal and got us fixed quickly.

Rip off!!! Will never use again

The owner is awesome! Very knowledgeable, on time and professional. I know I can count on them when I need work. Their prices are reasonable.

I don't know...they didn't answer

Recommended to us by our heating and A/C guys who we really like. We had a water heater leaking and they came out within a couple hours to look at it. They made an appt. to fix it the next morning and were very prompt. Larry did a great job. Normally get estimates on prices but did not this time due to time pressure. I think the price was probably in the moderate range but would definitely go back to them with confidence.

Fast and reliable. Showed up when promised and and did good clean work. Used several times. Also had a large excavation job. Done quick and pulled permits with no issues. This guy believes in “customer service “.

Tim and Chris did a great, professional, efficient and smooth install of my new water heater. Will definitely ask for them by name!

We called them to check the plumbing inside of the house and they sent someone named Mike, who was very unprofessional and didn't come to work at all. We were quoted $150. When he arrived, I informed him that we had already checked the septic line with a snake and let him know where he needed to check. He checked the same part of the septic line we had already checked and told us there was no blockage there, which I had already told him. He refused to check the inside line, which we initially called him for. He eventually agreed to check it, but only at a cost of an additional $225. He also tried to blame it on the septic tank being full, and then on the line not being straight, both of which he did not verify. We contacted the septic cleaners and they confirmed that the tank is not full because their records show that it is a 1500 gallon tank that they pumped a year ago, and they would not recommend pumping it again. If you use their service and you see Mike listed as the plumber coming out, you may want to request someone else... Mind you, the original appointment was for yesterday. They never showed up and never called. They rescheduled for this morning after I called them last night, after waiting all day.