Best Grease Trap Replacement in Saint Petersburg FL

I had a great experience with this company from beginning to end. Very pleased w Austin . He was professional knowledgeable and knew exactly the problem when he walked in and went right to work to fix it. It was a huge job. I want to thank him for checking everything and left nothing unturned. Happy I choose this company and will choose Austin again

Zack and Malone fixed our issue promptly and effectively...thankyou

Excellent service. Thank you, Mike!

He was very friendly and very professional. The repair was done quickly and it was a quality job. I love The Drain Team- they are always great!

I was really happy with Nick and his team. I called after 8pm and he came out and was very helpful. They gave a great quote and fixed the problem quickly and even cleaned up the yard after they were done to make sure everything looked nice. Thank you, you guys were great.

Good family business

Very knowledgeable installing Hybrid Water Heater. Great service, reliable and most importantly, FAIR! Great local Saint Petersburg business. I highly recommend.

Where to start ... Wish I could give less than 1 star! First problem was that these guys set up TWO different 2-hour windows to meet and give me an estimate to install a new septic system in my Bradenton home. The first appointment was missed, nobody called and nobody showed up on a Friday. When I called Monday morning to find out what happened to Friday I was lied to. I was told that I was called and that a voicemail was left. I had NO missed calls and NO voicemails. When I asked what time the call was they couldn't tell me. When I asked when they could come back out they said Oh we have you rescheduled for 3-5 pm TODAY. I said it would have been nice for someone to let me know that before just rescheduling but I jumped through hoops to make their window work again. Guess what, at 5:30 I had not received a call again and nobody showed up again ... so I called. They told me their guy was still on his last job so I informed them that I was boarding a plane and gave them a second number to call when they were on the way. Same story this time except Neither number was called, again, and once again nobody showed up. I spent the next two days trying to get hold of a manager so they could at least be informed of the issues that they were having. I received 1 voicemail from someone named Caitlin. I called her back 30 minutes later, two hours later and the final time at the end of the day but she never called back nor returned my calls. I called the main number today and she answered. When I tried explaining what had happened she said Are you REALLY calling me just to tell me this? Not Kidding. This is one of their managers so it's no surprise that this is the attitude of their team, phone service and I can only imagine what the actual work would look like! Since they had such TERRIBLE customer service I went ahead and booked with a company who actually showed up on time. They answered my questions and they were professional. What a concept! You guys need to work on your phone skills, your professionalism and your overall attitudes. I just singed a contract with your competitor today for a $15,750 system. Guess your company doesn't need revenue.

Outstanding in all respects. Went above and beyond both in his work and making me, the homeowner, understand what was at issue.
Thank You and Kudos to Rotor Rooter, Bravo Zulu to Mr. Scott Bowers.
Arturo J. Perez

I edited My previous Rating but I think it may have stayed on here for some reason so i'm writing another five star review. After my toilet was not fixed they came back out and Found a toothbrush Stuck in a toilet and didn't charge me any extra to get it out. The service Technician was great I made sure if I had any other issues To call him directly. I was so relieved I didn't have to pay more And I wasn't charged for coming back out or for having to use the camera for the service to find the actual issue. I would definitely use the service again.