Description
Billy the Sunshine Plumber has been in business since 1924, when William Forsyth opened the doors to help his growing community’s plumbing needs.
His caring warmth and reassuring smile soon came to define his business. Clients, customers, and friends began calling him Mr. Sunshine. So, he changed his name from William to Billy from that time on he and his company were known as Billy the Sunshine Plumber.
MISSION STATEMENT
Our mission has always been to run our company with honesty and integrity, while providing quality and courteous service at a fair and reasonable price.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, 24/7 Emergency Plumbing Repair, Annual Maintenance, Back Flow Prevention, Code Upgrades, Cold Water Pipes, Copper Pipes, Disposal Installation, Faucet Installation, Gas Water Heater, Grease Traps, Hot Water Heater, Leak Repair, Main Drain, Minor Plumbing, New Installations, Piping Issues, Piping Re Piping, Plumber Installs, Plumbing System, Rental Property, Service Call, Sewer & Drain Cleaning & Replacement, Sewer Clean Out, Sewer Jet Cleaning, Sewer Line Clogs, Sewer Line Repairs, Sewer System, Shower Pans, System Flushing, Tank Water Heaters, Tankless Water Heaters, Toilet Installation, Tub Drain, Tubs And Showers, Water Damage, Water Filtration Systems, Water Heater Permit, Water Heater Repair & Replacement, Water Heater Repairs And Installations, Water Main, Water Service Line Replacement, Water Softners, Repair water fixtures,
Reviews
William Byrne
2 years ago
Fast friendly service, fixed the problem fast, supper friendly.
Christopher Lieber
a year ago
Responded to an emergency water leak and showed up when promised.
Sharron Kenyon
5 months ago
New kitchen. Due to install on Friday and double charge on weekend ,we opted to be without sink until Monday Install scheduled 12-3 P.M.. Calle for earlier Jeremy was here in 20 minutes. We have used this company previously. Always professional and reasonably priced.
Our toilet was backed up, and they were able to come within 30 minutes. They quoted me $165 to snake the drain, but the guys said, let's try some professional plunging techniques and much to my surprise, it worked! So, they only charged me $99 since they did not have to use the snake. Great guys, would highly recommend.
Kathryn Kincaid
2 years ago
I have to give a shout out to this great company and to Mark who got to my condo super quick this morning and did a quality and thorough job and was so kind. I felt the pricing was completely fair as well. I will use this plumber from now on!
William Felder
a year ago
Big Joe is great to deal with and true to his word. We had a single day job turn into a week long job and he stuck to his original quote. There is no other plumber I'd use, even when things got complicated he stuck to his word over charging absorbent amounts. They triple checked the work and it is not often the business owner himself follows up 3 times and does the work themselves. This is a company with high moral value and great service. Jobs can always get complicated but these guys really saw it through with a great value, thanks Big Joe and the sunshine crew! Love the office family too! Great people!
I'm very disappointed with Billy Sunshine. In the recent past, they've done quite a bit of work for us with reasonable quality and price. BUT coordinating their plumbers is unreliable. Although tolerable in the past, their screwup today was a bit to much. I called Billy yesterday to have them come out today. I have guests and the drain to their bathroom is draining very slowly. I called Billy first thing this morning to confirm. HOWEVER, they assigned my ticket to someone out sick, and didn't realize it until I called them around 1pm. So they assigned the job to the first plumber that came available. It was after 5pm when I got a call saying they could come out, BUT it would cost me more since it was after hours. I said forget it. That's it; I'm not using Billy Sunshine anymore.
It took Billy a year to respond to my original posting. Doesn't appear much has changed.
Richard Renaud
5 months ago
I called for help with a clog that turned out to be a bigger issue than anticipated. The office staff answered the phone! They were able schedule service for us same day and their plumbers were courteous, neat and very communicative. We knew what was happening and why. I recommend this company to anyone needing help. Very Happy Customer
The service was great. James (plumber) got here and instantly got right to work trying to find out and solve our plumbing issue. Called the office at about 9pm, James arrived at 9:30pm. Issue was solved and he was gone by 10:30pm. Great service, I would for sure recommend using Billy the Sunshine Plumber. Used them for years and haven’t been disappointed yet.
Frank Nicolosi
2 years ago
I just had a faucet and drainage system replaced in my bathroom. The plumber (Greg) from Billy The Sunshine Plumber called me 30 minutes before he arrived and was such a professional. Greg was real plumber with 30 years experience, not an apprentice or a do-it-yourselfer. A REAL PLUMBER!!. Greg finished, did a great job that would have taken me all day in 20 minutes. Since Billy's was being payed by the hour (not by the job), I saved at least $200.00. My hats off to you Greg and Billy The Sunshine Plumber. They ROCK. You are welcome in my home anytime !! Kudos.
They did an excellent job and found ways to save me money.
Jose L Flores
3 years ago
I had a broken pipe in the garden, I called several plumbers, some charge for an estimate, others have a minimum fee, all were pricy, at the end, I was recommended to call Billy The Sunshine Plumber, their minimum fee was the lowest.
Tyler came and fixed the problem, replace pipe and faucet, I noted he is careful and clean doing this job, I thank this company for the great job and highly recommend them!
They gave me a year guarantee!
Wade Covington
2 years ago
Skylar did a great job
louis cantelmo
5 years ago
Called about a billing issue from water company. Dan R. was there within an hour to detect any or multiple leaks. The company was very thorough in checking all connections, valves and constant running of toilets. Highly recommended.
Rhonda Omslaer
2 years ago
Billy’s Sunshine plumbing is extremely responsive and professional. Skylar called in advance and when he arrived was so professional and helpful. I would definitely use this business again and recommend it to others. Same day service was great!! Thank you!
Marilyn Voreis
3 years ago
Great honest people. Fast service.
Michelle Marston
8 months ago
Dillon was my repair person. He was very professional and took his time with me. Very clean and respectful. Good job Dillon
Donald J. Dwiggins
2 years ago
👎👎👎
What a positive experience! Skyler was timely, efficient and professional--just a nice guy. He cleared my clogged main line quickly and at a reasonable price. I definitely recommend using this co. I will call Billy and request Skyler should I ever run into plumbing issues again. Thank you!
Michael Brown
3 years ago
Steven Dellorto
a year ago
They came out took care of the job quickly and charged a reasonable rate, what more could you want?
Perfectly wonderful service
Very good customer service came out same day and fixed problem
Timely, fair and honest. Great job and experience.
Leigh Privitere
2 years ago
Mark is wonderful! Very professional. Very considerate. Did not want to bring any mud into my home from his boots. I would give Mark 6 stars if I could. He came to my home Monday and Tuesday/today. So give him kudos for both days. Thanks Mark!
I’ve used Billy Sunshine Plumber for years and they have always been professional, reliable and fair with their pricing. Your tech Ron was just here and he did a great job. I have a pesky root issue and he definitely went the extra mile. He was very polite and made sure the line was clear and everything was working top notch before he left. I’ve had to use other plumbing companies in a pinch when you’re too busy. There is no comparison to Billy’s service and fair pricing.
Louis Schovanec
3 years ago
Will Crabtree
12 years ago
They were prompt in showing up (less than an hour from the call) and fixed the problem with in the hour minimum they require. We had a sewer back up into our lower level bathtub. They were our second opinion (Which the 1st was Roto Rooter and they quoted us $980). These guys only charged us $150, they fixed the problem and even took the time to look at an unrelated problem and fixed that too for no extra charge.
B.A. Coder (Island Thyme Soap Company)
8 months ago
Very responsive and thorough!
Layla Souchet
8 months ago
I’ve had a few issues with my plumbing since I bought my house a few years ago. It’s finally to the point where I have to have some serious work done. Dylan has been extremely patient and understanding with my home and what needs to happen. I will be doing a major kitchen remodel this year and he not only identified the issues I already knew about, but has also helped create a plan to make the plumbing portion of my remodel seamless. He is kind and professional and a good representation of the company he works for.
Very efficient. During repair, explained areas of non compliance and fixed. We live on upper floor of apartment complex and they arrived with all tools and parts necessary to complete job quickly and correctly. Will keep their number for future plumbing jobs. Resonable pricing. Polite and Professional outfit.
James went above and beyond. Professional and prompt. We recommend Billy the sunshine plumber to everyone!
I have never seen such incompetence. I called in Nov to get an estimate in a hole house replumb and it was scheduled for Dec 2nd. No one showed and no call so I called and they came on the 3rd. It is now the 20th of January. I called a week ago to see why I had not gotten my estimate yet and they said they would look into it. Never heard from them so I called today and was treated very badly. They told me they dont make appointments to do estimates and she called me a liar and that I didnt know what I was talking about. I am looking at a 20K job at least and they were not going to do an estimate? the worst Customer Service I have ever dealt with! I want every one to know about this company! Dont use them!
Was awesome! Skylar was great!
Rachelle Belanger
2 years ago
I was charged extra for labor and labor cost were supposed to be included in the cost of the garbage disposal. Was also charged to shop vac the water that was stopped up in my sink. Spoke with a few different people at Billy sunshine and was told they were going to review my invoice and get back to me and they have yet to. It’s been a week. I’ve used Billy sunshine several times but will not use anymore going forward.
Justin Wilber
6 years ago
I have worked with Billy the Sunshine Plumber. They provide great service and workmanship. Great plumbing company & I highly recommend!
Howard Ronder
a month ago
These guys are great. Know what they are doing and quite responsive and courteous. I highly recommend them and will definitely call them again. You won't be disappointed!
Janice Biddle
3 years ago
Kimberly Dvorak
3 years ago
I called late Thursday afternoon and a gentleman called back first thing Friday and met my husband at our home. We explained that another company said we had a supply line leak. They explored under our house and said they did not see any leaking. I appreciated the quick response and especially the honesty. I would absolutely recommend and I will call them again as needed, Kim/Robert
So I botched a DIY project and had to call a plumber around 9 p.m. The plumber (Jayden) replaced my fill and flush valves and supply line. He was super efficient, fast and meticulous. Cleaned up after himself and left us relieved and smiling. I've used them before and they always get it right. I had to pay a bit more for late service call but still found it affordable and fair for all the work he did. So thank you and I think I'll pass on DIY projects in the future and just call Billy:)
Mary-Anne Ryan
a year ago
Dan and Jay responded to my call within 2 hours. They were professional and knowledgeable. The clogged pipes were fixed and they even cleaned up the shower and toilet from the overflow. Definitely will use again when needed.
I called them on short notice, had clogged sink. And they responded quickly. Dylan was our tech. He was clean, polite, and knowledgeable. Great job, reasonable service, and pricing. Highly recommend!!!!
Sydney G.
Brenda Lightfoot
8 months ago
Last night we had a plumbing emergency at our residence. All fixtures in our bathrooms and kitchen were clogged. I contacted Billy the Sunshine Plumbing. Soon after my contacting them I got a call from Mark Adams advising he would respond as soon as possible. Mark arrived early the next morning and quickly diagnosed and repaired the problem while making helpful recommendations. Great job as always, and many thanks to Mark and Billy the Sunshine Plumbing!
Bianca Nilsson
4 years ago
I spoke with Chase a few weeks ago about getting some work scheduled. He was short with me at first but answered all my questions. We needed multiple things done on our home, and I told him I'd send an email with all of our detailed info from our home inspection. Unfortunately, I never heard back from him. We called back today to get it scheduled and spoke with an older woman who was even more rude and short with me on the phone. We explained our list of work needed and mentioned that we had sent an email with all of the work we needed done, to which she said that she doesn't do email and that we'd have to fax it to her. We said we don't have the ability to fax anything to her and offered to read her the list of things we needed done so she could write them down. She promptly interrupted us and rudely asked (basically yelled) what work we needed done, as if she was upset with us for some reason. The whole phone call felt like an escalation of her bad attitude and unwillingness to work with us and gain our business.
We hung up the phone because we were so surprised by her sudden outburst. We don't understand why she was so unwilling to work with us in a civil manner. We tried two separate times to schedule an appointment but you've lost our business.
Nongyao Kaosaard
4 years ago
Weekend / water heater expansion tank malfunction. J.R. The technician evaluate his schedule and responded within an hour. Experiences and professional skill of the technician is recommending.
Jeremy did such a Great Job repairing our under the floor water leak. Our water pressure is back and our floors are dry thanks to him. Jeremy figured out the problem and resolved it in one day…Thanks again!
Christian Esteva
2 years ago
Skylar came out and clear my stoppage very fast and efficient, I will recommend billy Sunshine from now on.
Scott Hancock
6 years ago
Had shower drain backing up. Called them and they came out and fixed it the next day. Extremely friendly phone staff. Daniel and James are the best. Fast service and the best prices in town.
Helen Smith
10 months ago
Richard just came out fixed leaky faucet,very nice man on time ,called before good price & in & out within 45minutes,would highly recommend this company to any of my neighbors,excellent work,didn't have to replace the faucet ,fixed parts & works great,thank -you so much Richard,the ease of repair was the bright spot of my day today!
Clare Billetdeaux
3 years ago
We had a leak under the foundation of the house due to old galvanized pipes. There was a little confusion on fix the leak or re-pipe, I didn't want to fix the problem as it would just happen again somewhere else, so we ended up with an entire re-pipe and added the Navien tankless hot water heater. We couldn't have better service from Joe and his team. We've had issues with the tankless, but nothing to do with them, they have been more than accommodating to fix the issue.
William Hawkins
a year ago
My plummer was Shawn. He was courteous, clean, and knowlegable. He not only took care of my original plumming problem swiftly and competenly but he also brought to my attention two other potential problems. I had him repair the original problem and also the additional potential future problems while was here. Was extremlhy impressed with Shawn.
Highly recommend. Very friendly and honest.
Prompt, quick response. They came out and fixed the reported issue within a couple hours of my call. I could not be happier with the results.
sheila Dalton
3 years ago
If it wasn't for the rude and insulting technician, Jimmy (JT), I would have given this company a five star rating. Richard, the senior plumber, was absolutely wonderful and if I could be guaranteed that he would be the only one to show up at my doorstep next time, I would happily use this company again.
Jimmy showed up a half hour earlier than Richard. He spent the entire time reading the manual on how to install a faucet and talked to my boyfriend (Roger) about golf. During this time, he bragged about how well he plays golf and could be in the PGA tour. He criticized Roger's golf equipment and made numerous snide remarks about how Roger played. I thought we were the customer! Who goes in to do work at someone's home and insults them the whole time??
Then, Jimmy had Roger call me at work to tell me I was missing a dishwasher hose, a faucet screw and that the refrigerator cabinet installers did not leave a cutout for the ice maker. He led me to believe that the job was not going to be able to be completed that day.
Then Richard arrived! He corrected the situation and everything was installed properly. Jimmy had misplaced the missing items and Richard, based on his vast experience, had a solution for the ice maker.
What was very disturbing, though, is that while Richard was working on the installation, Jimmy offered little assistance and actually belittled Richard the entire time. I was shocked that Jimmy would treat a coworker this way in front of a customer! Richard remained professional during the entire installation, which is highly commendable considering the way he was treated by Jimmy.
I will be contacting the owner because I do not feel I should have to pay for Jimmy's services (of which there was very little). The only thing Jimmy accomplished was getting on everyone's nerves with his insulting comments and attitude.
UPDATE: OVER TWO WEEKS LATER AND I HAVE NOT HEARD FROM THE OWNER.
Another update: I was sent an email telling me they agreed with the above, They even said they talked to their workers and made it clear of the proper behavior. HOWEVER, they also told me I would receive a REFUND BUT THAT WAS NOT TRUE. I WAS NOT ISSUED A REFUND AND HAD TO PAY THE OVERCHARGED BILL IN ITS ENTIRETY. Just want to give everyone a heads up of their business practices. Obviously I won't be using them again. Had I received the refund, I would have taken down this review in its entirety.
The call was made and the young lady that took my call was very friendly. The techs they sent out,.Jayden and Marco were great, very friendly and very professional. Great attitudes. I will keep there number for future needs.
Dan D. came out and did a fantastic job. He was very professional and went above and beyond to fix the problem. He was very knowledgeable. I would defiantly recommend this company to anyone.
Billy The Sunshine Plumber is the best company I've ever dealt with for household plumbing issues. Master plumber Joey is particularly talented at identifying problems and using the latest technology to solve them. Most recently our home had a pipe clog. Joey arrived just a few hours after I called and fixed the problem in under an hour for a very reasonable price. FIVE STARS!
Called to have two bathrooms hooked up and I guess who ever took the call only put down one. So the guy didn’t have enough parts to complete both. I already had to wait until the next week to have them come and now they want me to make another appointment. I work for a living and had to ask my boss to let me work from home that day, so now I have to ask for another day. Not to mention, I paid $210 for one bathroom because the parts cost $60 evidently. Spoke to someone who I guess handles complaints and he definitely didn’t care that I was frustrated. Also I saw someone say they charge by the half hour but the person I spoke to said they round up a full hour for 10 minutes.
Responding to them:
Not sure how 2 minutes is quite a while and the “offer” I got was to make another appointment. (As I said above) Which I did decline, because why would I come back.
Marjorie Morton
a year ago
MARK AND VITO were here to fix our drainage problem and I CAN'T SAY ENOUGH ABOUT THEM!! They were courteous, knowledgeable,, respectful, professional, thorough and wouldn't stop until they found the problem!!! They went above and beyond to get us up and running again!!! I will never use anyone else!! THANKS MARK AND VITO!!!
This is the second time I have used this company and have had another wonderful experience! Richard just left my home and took the time to explain everything he was doing while he fixed the issues. He was very kind and helpful. I would definitely recommend this company to friends and family! 👍🏼
Excellent work great price.
Richard @ Billy the Sunshine Plumber was great! He was very nice, informative and quick!
Finally found a reliable plumber, would definitely recommend.
John Wilkerson III
5 years ago
Chase the person answering phones is very rude and I did not even get past the first 30 seconds of the phone call. He answers the phone mumbling his name and then gets rude when I asked him what his name was and the conversation just went downhill from there. If you can't answer the phone with some professionalism then I am not going to employ you to do some work for me. He then proceeded to hang up on me. Chase is probably in the wrong line of work as I was expecting someone with some Sunshine to answer the phone and help me out. Very disappointed in Chase and the lack of sunshine today. I hope the owners read this and coach this young man on how he losing business for the company.
Arthur Anglin
7 months ago
Very happy with the services this place provides. Had a plumbing issue on a Friday night, called first thing in the morning on Saturday, not more than an hour later they were on site. It helped that I was early enough to be first on the list for the day. Jayden was super professional, knew exactly what to try first, answered all our questions and even taught me a little about plumbing. Would definitely recommend. Thanks Jayden!
2 Appoinments for a clogged drain - 2 fails! TOO EXPENSIVE and Technician was a new hire that was just learning the trade! His partner was hired 2 weeks b4 him and also learning the trade! I DONT WANT TO PAY FOR SOMEONES EDUCATION, I WANT MY PLUMBING FIXED ON THE 1ST APPT! Had to call a REPTUTABLE Plumber to fix it.
I had a creeping water bill so I turned off the main and checked the meter, still ticking, called these guys. They told me to turn off the irrigation main line and check again, sure enough, it stopped. They could've charged me $165 to come out and say the same thing, but told me how to fix it over the phone. How may businesses would just charge you for your stupidity instead of helping you? Even though you didn't make any money from me today, you've gained a customer for life! This is an honest business and I cannot recommend enough.
We had an emergency over the weekend— toilet cracked in half— and we had toilet contents leaking everywhere! We called Billy Sunshine Plumber: James came out fairly promptly and addressed the problem: removed broken toilet and installed the new one he had picked up before coming over,
He was extremely professional, quick and courteous. I will call them for any future plumbing needs.
Janet Zampella
2 years ago
Great experience working with this company. Technicians Daniel and JR were respectful, professional and thorough. Removed their shoes without my asking, respected COVID precautions and gave good preventive care information related to pipes and drains. Once drain unclogged, even though I opted to replace my disposal unit, they informed me it wasn't necessary. Kept me updated of their ETA, main office great to deal with as well. Quick appt. and accurate estimate of charges. I do not typically post reviews, but had to recognize and share this exceptional service. Would recommend these technicians and company.
30 years ago, when my wife and I first got married - we were struggling financially. Our water heater rusted out and died. I called them because they said they were the best price in town. They came out - not only gave us a water heater from another job where they put in a bigger one, but did the labor for free as well. I've never forgotten the amazing act of kindness and have called them when I've needed plumbing I can't/won't do myself. (I don't snake sewers! LoL)
Edit: In response to your response, please cut some slack! Google maps didn't exist back then! :) Skylar came out 2 hours earlier than expected today, had the job done in minutes. Thank you!
Great! Had main water valve replaced and another speckit. Quality work. Definitely would recommend.
Have dealt with Billy's plumbers in the past and will continue doing so. The problem with my toilet was fixed quickly and the cost was very reasonable. Joey even found another problem & fixed it while he was here.
Called and jt showed up quickly. He worked hard to make my impossible gma happy. He worked quickly and was super nice. Thanks for making process easy. Chris
I refered a friend of mine to Billy the sunshine plumber. My friend had bad plumbing issues. Appointment scheduled for 4:30 pm and plumber was a no show. Company did not call to state they woul be late. Plumber shoes up at 10:30 pm. Needed to find water main shut off. That was unsuccessful. Plumber charged my friend 275 .00 for what. Nothing was done. Plumber rescheduled appointment for two days later in the afternoo
Plumber was a no show and after a phone call to company no paperwork was in system stating an appointment was made. Once again this company dropped the ball. Companies should be accountable for showing up and bill accordingly
This did not happen with Billy the sunshine plumber. I would not recommend this company to anyone as they are not reliable
Brenda Francis
2 years ago
We had a bad plumbing issue where we couldn't use our shower or toilet. We called them last night and they had the on call tech call us back ASAP. J.R. called my husband and came right out to fix our issue. He was very respectful and even gave us advice on which toilet paper to use instead of the amazing Charmin. Charmin may be soft and good for your bum but not for the pipes after awhile. Thank you J.R for your help late at night.
I have used them and recommended them to my clients. They do good work and were easy to work with.
Cindy Baggett
4 years ago
I call Them first for all plumbing needs. Very pleased with Billy.
We would definitely recommend this group for any plumbing needs! The gentlemen were on time, very professional, took care of our needs, and were focused on doing a quality job! They made sure that there was no mess left behind! Thank you for a very easy process!
As usual, Billy The Sunshine Plumber saves the day; I called at 10am on a Saturday morning for help with a leaky commode. At 10:30, an associate named Charlie showed up and had the fixture pulled, re-sealed and re-seated , working perfectly within one hour, at a ridiculously reasonable price.
We've called Billy from time-to-time over the last 20 some-odd years, and the company NEVER CEASES to amaze.
Thanks, Charlie, and thanks Billy!
Honest, prodessional, good work, on time. Highly recommended.
This was the best plumber experience we have had. We had a clogged kitchen sink and made the mistake of trying to get Roto-Rooter to come clear it first. I knew where the clog was and just needed a plumber to snake it for us. BTSP gave us a quote over the phone and worked with us to get a plumber out as soon as possible. Roto-rooter was the exact opposite, they wouldn’t give a quote over the phone and eventually wanted to charge $570 for something Billy the Sunshine Plumber charged $175 for. Thankfully, we made the right call and went with BTSP.
When their plumber Mark came out, we was friendly, communicative and professional. He was wearing a mask without being asked to and made sure to be as safe as possible. He worked fast and updated me along the way with what was going on. He quickly fixed the problem and made sure everything was working before he left. I will be asking for Mark by name if I need work done in the future. Great company and I highly recommend them.
Amanda Hancock
5 years ago
Just called to ask how much it would cost to have someone come look under my house for a possible sewage leak and give an estimate for the repair and she said 99/hr but they won't give an estimate. I reword my question since she seems confused. I want them to find the leak and tell me what it will cost to fix it, simple, right? She says they may or may not give estimate depends on who's there and can't tell me how to get an estimate either. I see these trucks all over the place so they must do okay work but PLEASE consider hiring a more knowledgeable and professional person to answer calls. She wasn't helpful or understanding in any way and certainly wasn't trying hard to make a sale...
I'm so thankful that our neighbor told us about her experience with Billy the plumber, please don't look any further call Billy the Sunshine plumber.
Glenda Dragovich
2 months ago
Richard was very helpful solving and repairing my Eco flush toilet. Worked around my schedule and very polite and professional.
Nelson Gaskins
a year ago
Have used them for many years, very reasonable.
JT was awesome. Fixed all three of my issues quickly and efficiently. Best response time in St Pete. Thank you guys.
Denise Stanton
8 months ago
Dillan contacted us before he arrived which was appreciated. He promptly went to work to fix the problem.
Kara Brockman
2 years ago
Start to finish a great experience. The plumbers that came out were professional. These guys took their shoes off before coming in the house and wore a mask the entire time they worked in my home. They explained what was needed and make a point not to have me spend more than necessary. I wouldn't hesitate to use them again.
I currently have American Home Shield, but have decided to only use Billy Sunshine Plumber for my plumbing needs. BSP gets the job done with no runaround or price gouging. The team is also very friendly and accommodating.
Lee was our repair specialist. He arrived on time, quickly established what needed to be corrected, made the repair, and left the area cleaned after the job. He was courteous and did an excellent job. We're glad that he was our repair specialist. Thanks.
Had a clog in the master bath. Guys came out within an hour and got it flowing before the weekend started. Great work.
These guys are nothing short of awesome. If you need something done they are definitely worth it. All the technicians I've dealt with are very respectful and friendly and they get the job done in a timely manner. I would recommend them in a heartbeat
julianna reid
2 years ago
They are absolutely amazing. They came over quickly and promptly at a last minutes notice and saved the day for us. Also fairly priced 10/10 would recommend to a friend. Thank you so much!
Marc was great, he was competent and knew exactly what to do! Will use these guys all the time!!!
Robyn Featherston
a year ago
This will be a mixed review. Initially my experience with this company was excellent. But after the phone call I just had with them trying to give them more business, I will never use this company again.
The toilet repair I had done was good. Scheduling the appointment was easy. The technician was professional. The price was reasonable. The technician suggested that I get an estimate to re-pipe the house or the problem and recur.
A couple of days later I called to schedule that appointment to get an estimate and the person who answered the phone said the guy who does the estimates will have to call you back. I said fine. Two weeks later, I haven’t heard from the company. So I called today to get a status when can I expect to hear about getting an estimate. The guy who answered the phone said the owner is the one who does the estimates and he’s busy out doing jobs so we don’t know when we’ll be able to get you an estimate.
When I explained that I already called I was told two weeks ago somebody would be in touch with me can I at least find out an estimate of when I can get an estimate. He said I don’t think we want to do the work for you.
It’s reasonable to ask for a timely response to when I’m going to hear from someone about when I can expect to get an estimate or at least be able to hear from somebody to schedule a time to get an estimate. Apparently this company is too busy to even get new business when it was their idea that I give them more business.
I have to say I will never call this plumber for anything in the future.
ETA: I was incorrect above. My first phone call to the office was 10 days ago, not two weeks. In response to the reply by the vendor, I did not become rude. I asked for a timeline of when I could expect to hear from someone to schedule a time to obtain an estimate. As it had been 10 days with no follow up call - for all I knew my previous message was lost. My last request for a timeline before I hung up was after he said I could pay for it (which, had there been ANY apology for the 10-day delay, I would have considered) and then he said they did not want to do work for me. I still maintain that 10 days is too long to go without a follow up - at least to say they still had my inquiry in line for review.
Forget the rest and call the best ! Great work and stellar all around ! Mark was the best and most professional, so efficient and polite ! Thank you !!
Have been using them for decades and all of a sudden they get an attitude!!!
If I could give them more than 5 stars I would. I first called out roto rooters to fix two of my toilets and bathtubs that were backing up so bad and they were going to charge me $407 or said it could be up to $530 and I just thought that was too much for a possible snake. I then refused that and called Billy the sunshine plumber and was charged $165 for the exact same thing they would have had to do. When the gentle came out he was very professional,knowledgeable and fixed the problem right away for such a reasonable price. They will now be my go to person for a plumber and if u go with them you won’t be disappointed and you Definitely won’t be ripped off.
Asked them to replace all the wax rings on our toilets and they did not. Even told me that they are not really needed. Now one bathroom smells like sewage all the time. Have to do it my self I guess. He did resolve some of my issues, but I had to check the work and point out some other issues (which I mentioned before hand) that he missed and had to fix. I requested new wax rings and complete guts in 2 toilets, and a new shut off valve on one of them. Initially only did SOV and one wax ring. After showing them that the other stuff was not working correctly he fixed that. The next day however one of the toilets was dripping and it went unnoticed for a few days and water soaked into drywall damaging it some. oh...and our drains are still backing up.
Kristin Reilly
3 years ago
Skylar was the technician who came to my house. He was very professional and calm. He didn't try to use any fear tactics, he spoke reasonably and very clear. He diagnosed the problem within minutes and also gave me a reasonable quote. There were no surprises. I will be referring them to my friends. Friendly, amazing, and great!
This is not a place, but they do great reliable work.
mark mostrom
3 months ago
Mark was professional, efficient, and timely as he worked on a drain issue. Thanks Mark! I will certainly call this company again if I need plumbing service.
Clayton Rice
6 months ago
I had a clogging issue that flooded my house. I called these people up and had a wonderful experience. The lady at the desk was very nice. Mark and D came out and fixed the problem. They were professional and nice. Price was very reasonable. I recommend these people
Fast friendly old fashioned hometown plumbers.
A family run and owned business that truly provides exceptional service. I have had the privilege of being a customer and a helping hand for a couple of years. The receptionist is kind and the billing department is timely and professional. As for the plumbers they are well-versed in their profession that it baffles me that anyone would go to anyone else for their plumbing needs. Prices are right there in line with all other companies.
They were earlier than expected fantastic service and a great repair thanks again.
Jennifer Farmbry
5 months ago
The lazy driver parked in front of my driveway to save a few steps. How rude. Also, double illegally parked because he is facing the wrong way. Note the second picture shows there is plenty of room for him to park. When you come to someone else's neighborhood you should be considerate and obey the laws.
Updated - I am not going to remove this review. It is true that I am not a customer and selected this option when putting in the review. However, I am a neighbor of one of your customers with a legitimated gripe. I wanted people to know that part of hiring you means that you will block the neighbor's driveway needlessly. Plenty of room to park, why block my driveway?
As far as calling the cops, they have more important priorities, Karen. The solution is to park legally on the street without blocking a driveway. It is called common courtesy. Ever heard of it?
Ruth Heinlein
2 years ago
We called Billy The Sunshine Plumber yesterday morning. We had a busted outside pipe.and had to completely turn off the water. Patty answered the phone and was able to get a technician to come out that afternoon. Shawn was the technician and we couldn't have been more pleased with his gentle manner, professionalism, and skill! He has a great smile too! We called Billy The Sunshine because of the great reviews that we read. They didn't let us down! We highly recommend this company!
Brenda Graham
6 months ago
Skylar arrived promptly and handled the clog quickly and professionally. He made sure it was corrected before he left. Would happily recommend Skylar and the company in the future!!
Charge me expensive but did not fix the problem. He kept on talking on the phone with his boss telling him what he was doing. From the beginning I told him what happened because it always the same in the past. When nothing helped he decided to do what I told him for another $250. I got a total of almost $500 for nothing
On time, pleasant and got the job done in one hour!
I wanted to leave a review for your business. I did not use you today, but my daughter did. This is the second time they called you. Richard, the technician who went to their home, both times, treated them as if they were his daughters. He went above and beyond to make sure they were completely satisfied with his work, explaining what and why he did what he did and explained what they can do in the future to keep the problems from recurring. It is a pleasure to find this type of kindness and excellent workmanship in today’s world. I personally will recommend your company to people in need of a plumber. It warmed my heart when my daughter called telling of his care, concern, and expertise. Thank you and thank Richard. Regards, Jim Wallen p.s. they referred to him as “Sunshine Billy!”😄
sharon strebig
2 years ago
James From Billy the sunshine plumber came out to our home on Christmas eve because toilet was leaking, we needed a seal on the toilet, we had a clog in the sewer line also, got us back up and running. was very professional and even joked around with us made the repair a little less stressful. I would recommend them. It really wasn't to bad of a price even being after hours
Skylar, just left my daughter's mobile home. He did a great job on cleaning out the sewer line.
called guy said $260 just to get a clog saying cost overtime?i ask overtime he says we close at 4:30pm
Run from this company. You are nothing but a number. They will quote you exorbitant prices because they know they have you in a bind. They quoted me $1700 to replace my hot water heater before even arriving for the appointment. I asked to speak to my husband about it and when I called the serviceman Joey back 3 minutes later, he didn’t answer the phone. I called again 30 minutes later and he said he didn’t hear from me so he gave away my appointment. Their MO is: pay our high prices or we will drop you and move on to the next guy. I called and spoke to a manager after loosing my appointment - she was extremely rude and didn’t want to hear my concerns, just talked over me. We found another company to come out the next day and they just charged me $400. If you want to get price gouged, then call them. They will happily take your money.
JT was honest and professional. A bit expensive, but we needed him on a weekend, so......
Tamara Sullivan
2 years ago
Joe, Joey, Ron and Mike spent the better part of a week replacing 60 ft of old Orangeburg sewer pipe. They explained every step of the process in advance and fully answered all of my many questions. I learned a lot about my plumbing system. They went above and beyond in preserving and restoring the xeriscaping, even adding additional mulch to replace what was unavoidably lost during the digging. They were very professional and considerate, and left everything clean. A friend referred me to Billy Sunshine Plumbing several years ago and I have used them exclusively ever since. Not only do they consistently provide excellent service and quality work, but they are a genuinely nice family! Highly recommend.
Mark was very nice, knowledgeable, professional and courteous. He took care of our drainage issue expediently and was very respectful of our property. I will definitely use their business in the future. Thank you!
Joey fixed my plumbing issues quickly and for a very reasonable price. He even took the time to show me how to fix these issues should they ever happen in the future. Will definitely be using Billy The Sunshine Plumber in the future.
James came out to review the issues I was having. Asked lots of questions to better understand. He did not do tasks not needed but deferred to less is more as he was confident on what issues were. He was efficient friendly and effective.
I had a leak from my hot water at noon so I called Billy The Sunshine Plumber. Shaina said she could get someone out to help before 4:00 PM Then about 12:15 she called back and said a plumber was on his way. He found I had a defective pressure relief valve. Don H. was friendly and worked quickly as we talked. He had the job done by 1:30. The price was much less than I thought it would be. I was happy and very satisfied. I would recommend him and the company to my own family and any friends that need plumbing work done in the future. R. Benn
Steven Harris
4 years ago
I was very pleased with the service I received in response to a drain stoppage in my home. The receptionist was caring and helpful. The two technicians, Daniel and Tyler took the time to explain what the problem was and short and long term solutions. They fixed the problem quickly and the price of the service call was reasonable. I will be using Billy the Sunshine Plumber again!
Sadie Johannsson
9 months ago
Was referred by someone who highly recommended this business. Change your receptionist. Don't know who she was but she will shut your business down with her rudeness. All I asked was if I could get a quote and she spoke to me like I was wasting her time and that they don't do estimates. I asked if I could just get work done and she said it would require an estimate which they won't do. Made no sense.
Mark came highly recommended to me via a friend whose family has employed his services for many years. Along with being a kind and gracious human, he did fantastic work, and was able to teach me a few things along the way. I cannot thank him enough for the learning experience and highly recommend his services to anyone looking for a skilled professional. Thank you again, Mark!
Honest and reasonable price.
JR provided fast friendly service. Would use them again.
Benjamin Walker
4 years ago
We have used Billy's several times now at our house; they are now our go to plumbers. We had to have our house completely re-piped. They gave us the best price out of 3 bids and finished the job on time. Billy's is great to work with, always good communication. Highly recommend.
As a repeat, long standing customer since the 70's I received wonderful, helpful service from two personable plumbers. Use them when needed and you too will receive the 5 Star Service I just received.
Candace Hodges
3 years ago
They answered right away and came out the same day. They called when they were on the way and fixed everything promptly and efficiently. Not to mention the price was very competitive! I would recommend these guys anyday!
7/16/2019.I called Sunshine in the AM ,believing my hot water heater was leaking and needed to be replaced.Later in afternoon Dan & JR showed up.Dan wanted to be sure the leak was coming from the water heater.. after much checking .. He found it was not the heater. It was from the drain line for the A/C. He cleared the line and all is working well.. I have used Sunshine in the past and even recommend them to friends as always they have done a great job at a fair price
Judith Sarsten
3 years ago
Found Billy’s through recommendations on Nextdoor . Wendy, who scheduled our appointment was fantastic. Personable and efficient. Scheduled our appointment immediately.
We called after hours on Friday night, knowing the charges would be more than regular hours, but we felt that the price was very reasonable. James responded quickly to our call, gave us some suggestions we could try, if we wanted. We called him back after discussing it, and he came out promptly. He was very professional, pleasant, and began working on the problem immediately upon his arrival. We couldn't have been more pleased with the service we received. While we hope to not need it, we will definitely call again if we do!
Cathy Johnson
2 years ago
J R & his partner, don't remember his name were very professional & friendly!! Installed new faucet in my kitchen. & new shower cylinder & handle in my shower!! Didn't take them long at all !! Very,very good job guys!!!!!
Excellent service and work. Very professional timely and great value. Couldn’t be happier they’ve made a customer for life.
Phil DeSantis
6 months ago
Amazing experience, called at 1pm on a Wednesday , they had Charlie at my home at 845am on thursday. He was Very professional, highly skilled, explained everything first, performed the repair and was finished and cleaned up within an hour. He had an Awesome personality, and provided us with a quality repair , we could not have been any happier with our decision to use Billy the Sunshine Plumber and highly recommend there Prompt, Professional service to anyone in the Spring Hill Area. Great all around experience, Thank you!!!
Roberto Benito
4 months ago
Called them to fix a leak in the shower. The plumber showed up and started the work, but he went back to his shop to get proper tools again and again. I was charged 500 dollars for a simple leak. The charge was very exsesive. I will not use this company again. I don't recommend this company to anyone. I was not satisfied at all.
Jean Guillemette
4 years ago
Excellent experience, Joey and Mark are very professional and knowledgeable! Service was very efficient. I highly recommend Billy The Sunshine Plumber.
Awesome company with great workers! Dan and Joe turned my nightmare around. They went above and beyond for me. They were very sweet and respectful and even took their shoes off at the door before coming inside. I would definitely recommend them and use them again! Prices were also great!
Best plumber in the area and I always tell others to use them. Honest reliable company.
Brooke Milvain-Patterson
2 years ago
Skylar was extremely knowledgeable and helped the immediate problem quickly. He also gave us great advice on how to get a more permanent solution.
Rhonda K Varvaro
a year ago
Very knowledgeable installing Hybrid Water Heater. Great service, reliable and most importantly, FAIR! Great local Saint Petersburg business. I highly recommend.
Aiyana Fraley
6 years ago
Excellent plumbers, honest and friendly service. I had a leaky faucet in my shower and got an estimate from another plumbing service that said $500 to fix the leak but that I would also need to replace the valves, so a leaky faucet repair would be $1300. I called Billy The Sunshine Plumber and got the repair for $298. Jim was very knowledgeable about the plumbing system in my old bathroom and said that I did not need the valves replaced. He replaced the parts that were worn and there is no more leak. I share my review because there are a lot of plumbing and handyman services who take advantage of people and add on expensive repairs that don't need to be done. This was my second time using Billy's and this last experience made them my go-to plumbers. They are truly honest plumbers. Jim came out to service my repair and it was very refreshing to have someone so upbeat and passionate about his profession. He knew exactly what to do and completed the repair in a short time. I recommend them to anyone looking for a plumber in the St. Petersburg area.
Great food, although our server was not as attentive as she could have been
Mark provided a excellent service for my mother who has dementia today. I would highly recommend him and his company to anyone.
Steve Westling
7 months ago
Mark (the plumber) investigated why one of my toilets was backing up. He found an 18” horsetail of oak roots had grown over a broken flange into the line. He removed the roots and replaced the leaking flange. The price was reasonable, the cleanup was excellent and Mark was very professional.
I’ve used Billy Sunshine for 20 years. They always do a good job.
Jeremy was prompt and quick to resolve a plumbing issues we had with a leak between two rooms.
He also told us how to treat any and all mold and dampness if needed.
I only use and refer them to others.
Wanda Hargrove
4 years ago
On time, great work an d cheaper than any other plumbers I tried. Awesome!
Allison Martini
5 years ago
Apparently they don't want business, called and gave details but got nothing back. Person I spoke to pretty clueless
I could not be happier. I'm at my mom's house because she passed away and the bathroom floods! I called NINE plumbers and they could come on Monday (it's Saturday night at 8 pm) or tomorrow.
This company sent someone in like half hour or less (I was busy with towels mopping up gushing water!!)
And Dave who came was wonderful. He knew what he was doing. He worked quickly and efficiently and was a pleasure to work with.
I HIGHLY recommend you call these reasonable, knowledgeable and available plumbers!!
Nice enough woman on the phone but a 5 hour “standby” window, 12:00-5:00, for a simple new faucet install is little much to ask, especially silly when scheduling 5 days out. $99 an hour seems to be about the standard rate.
Jean Hernandez
2 years ago
Second time I have used them , they are great and get here the same day.
Skylar worked in both my jobs and was awesome
Tamala Mullins
4 years ago
Prompt professional ervice, great diagnostics!
So my toilet overflowed and within 5 minutes, there was water in every single room! JR came out and he fixed the issue within 15 minutes. He was fast, curteous and even helped by giving me a couple tips to open the outside drain. If anything like this ever happens again, the water would go to the outside of the house as opposed to having water damage inside. I would highly recommend! Leah, the owner is also awesome to work with!
Henry Kasprow
3 years ago
Sklyar was amazing! He was on time and great communication. This is the second time he has helped us out with plumbing. Will only use Billy Sunshine.
Patty Karlik
7 months ago
This is my second review. Needed a new washer box in the washroom for a new washer. I was never told ahead of time that I would have to have a drywall contractor available because they would bust through the wall. The box was installed and they cleaned everything up, $50.00 for the box and $149.00 labor for less than 30 minutes and now I'm left with a hole in the wall that I can't get anybody to fix before new washer arrives. I'll ask a lot of questions next time
Tatiana Ivanoff
2 years ago
I was happy with the company before that is why I called them again, they did what they were supposed to do so I went out of town the same day when I came back and had a shower the shower was still clogged, I called them to resolve it but they said that on the receipt says the job is not guaranteed . The person that answered the phone could not care less and said they do the same with everybody . Think if you want to use a company that once they are out of your door and things were not resolved you will have to pay another fee . Very very disappointed. Will not use them again
Always fair and dependable. Once again I called them on short notice and they responded quickly. My family has been using them since the ‘70’s. Dillon was our tech today. He was clean, polite, and knowledgeable. The dogs liked him too. That tells ya something. Great, reasonable service. Highly recommend!!!!
Melissa Gilson
4 years ago
Didnt show up.
Jack McCullough
2 years ago
Greg came to the house, evaluated our situation, and gave us several options. We choose to install a new Rinnai tankless water heater with recirculating pump. Greg and his assistant arrived when scheduled and very methodically removed old equipment and installed the new heater. The heater has a wifi controller. Greg called the manufacturer to make sure he was installing it correctly, and put me on the phone to ensure I understood how to set it up and use it. We were quite pleased with Greg's service, professionalism, and attention to detail.
They were highly recommended by a friend of my girlfriends. Joey worked on our issue with a leaking toilet that was flooding the bathroom. Got to talk to him for a bit and found out he has 20 years of experience with plumbing. He was very courteous and was able to pin point exactly what caused the problem within a few minutes, which was a clogged line. We are very satisfied with the work he did and will highly recommend Billy The Sunshine Plumber to anyone we know that has a plumbing issue. He was also very honest and did not overcharge like some other plumbing companies might,
Come out right away, quickly fixed the problem and very reasonably priced.
Sonya Faulnowski
11 years ago
We have used them often. They have been very cost effective and prompt.
Arthur Frigo Jr.
2 years ago
The very best plumbers serving the 33701!
Christopher Compton
4 years ago
Came out to my house at 10pm to unclog my plumbing.. James did a great job and was awesome! Billy give this guy a raise 💰💰💰!
I had to call last Saturday & had a technician at my house by 6pm. I felt so horrible for having to trouble someone on the weekend but was so pleasantly grateful. The emergency averted & everyone from the gentleman who answered the phone to the technician were very cordial, even though it was so late. Thank you all. You'll be my plumbers guaranteed 😊
Terri Bolander
2 years ago
Skylar came out to fix my kitchen sink, he was very fast and did an amazing job! I will always use bikly sunshine now!
Pat Gallagher
3 years ago
The shower in our master bath was draining very slowly. Called Billy the Sunshine Plumber and they came out today to take a look. Our technician, Skyler Hurley, called ahead and showed up on time. Very professional and personable. He checked out the shower and decided to use acid to clear the drain, which is faster, cheaper, and longer lasting than using a snake. Total time about 20 minutes and good to go. Even got a senior discount. Great response and service.
I had issues with their work and the
supervisor Joey will not respond now
that I explained the issue. He denies it
when I asked for a refund. He told me
to not text him, after he gave me his number. No one responded to
my email when I asked for a written
response.
David Vaughan
4 years ago
Billy Sunshine representative James came by to replace four shut-off valves/ stops to address leaks in both bathrooms.
James is cordial and conscientious...and he went above & beyond in addressing the task. Thank you, James.
Lucas Hamilton
4 years ago
They did ok work. Keep an eye on the service techs tho. They will run up your labor costs intentionally. If they work 1 hour and 10 mins, they will round up to 1 hour 30 mins. That includes 15 minutes they take looking for a drill in their van.
Definitely won't go through them again, which is a shame because they did an ok job.
Update:
After speaking with a representative and giving a detailed timeline showing clearly less than an hour's work, they seem satisfied billing for an hour and a half. Bad business practices.
Dillon did a super and really fast job. Have used Billy the sunshine plumber many times and will continue to do so.
Matthew Niemi
2 years ago
I called at 10pm on a Friday night and a technician called me back within 10 min. He said he would be out first thing Saturday morning. He called ahead to let me know he was in route and arrived on time. JT was able to snake from my roof vent and fix our problem in the first hour. He was very professional and personable. He represented his company well. I will recommend him and use him in the future. Thank you!
Barbara Holden
4 months ago
Shawn was our kind, and efficient plumber! He found the leak source quickly and repaired it. He also helped install a new shut off for us. Cannot say enough about what nice, patient and pleasant worker Shawn is! We will be using the company if ever needed again. We would ask for Shawn again if possible! Thank you!!
Amanda Kammer
5 months ago
Mark from Billy the Sunshine Plumber was wonderful! He communicated well, was courteous, and professional. He fixed out shower and bathroom drain efficiently and saw an issue with our toilet fill valve and fixed that too! He was honest with us and provided us great service. All our issues (and more) were fixed with 1 plumbing visit at a very fair price. Would highly recommend Billy the Sunshine Plumber to anyone in need to plumbing services.
William Barbour
a year ago
The plumber fixed the toilet so quickly that he didn’t bother to check if it were running properly. When I questioned him about it his excuse was that it takes a while for the tank to fill up because of the size??!! I ended up fixing it myself. Total waste of money and time. And the kitchen faucet he replaced is loose so I had to fix that too. Are there any real tradesmen out there?
As a repeat customer who given referrals, now customers, I can understand that things happen from time to time, but after no returned calls, or calls that come a week later, and then to get nothing busy attitude and excuses about being too busy, maybe it’s time to hire more people, hire new people, or maybe the apathy extends beyond customer service into the quality of the work. I’m done! I’m calling all the people I referred and they will pull their business. I hope their, we’re too busy trend continues…
mark birdsall
3 years ago
Fast professional and cost affective
Came out late at night and the wait was not long as i thought it would be .toilet was leaking at the seal on the floor issue was fixed quickly with good quality work
Jackie Dearmas
10 months ago
This man is amazing! I had a plumber come out to unclog my kitchen sink yesterday for 2 hours and he couldn't get it unclogged.. My landlord called Billy The Sunshine Plumber and withing an hour he had it unclogged n cleaned out..He was so nice and professional and gave me tips on how to keep it from clogging again in the future! I give him 10 stars! And i will refer him to anyone.. He's the go to guy from now on. God Bless this man 2 weeks of a clogged sink n he worked his magic in under and hour!
colleen gilbert
3 years ago
Myself and a few family members use Billy the Sunshine, and I've always had a great experience. The staff is professional and personable, always solve my issues, and have very reasonable pricing.
Billy the sunshine plumber came within an hour of my call. They made sure the job was done right. They will forever be my go to plumber.
Gary Burmeister
3 years ago
I've trusted this plumber for over 30 yrs.Very professional and friendly.Would highly recommend.
I used this company for the first time when we were having a problem with a lack of hot water in one of our showers. I was ready to give up on the company after an initial hiccup that caused my appointment to be canceled. But the next business day at 8 a.m., I got a call from Richard, who wanted to make things right. Richard scheduled me first, and less than an hour later, he arrived to sort out our problem.
I was totally impressed. Richard is highly knowledgeable and professional, and very pleasant to deal with. Richard also gave me good advice regarding several other plumbing-related issues we were having. Thanks for the great service!
debra flannery
2 years ago
I was very pleased with the thorough and excellent work done by Mark Adams! I would recommend this company highly!!
We had to have our entire home repiped due to a foundation pipe leak. The guys came in and got the job done within one week... and after city inspection, the trench was closed up and our lives got back to normal again.
Shawn came out and was very professional and friendly not to mention did a great job. Will recommend Billy Sunshine Plumbing to others in need. Thanks!
Billy Sherlock
5 years ago
This Company is best. You will not find a more honest, realiabe, company. Their prices a very comeptive but quality is above the rest. We called and got service right away. Very pleased!
24hr service is 24 hrs with Billy. I don't use anyone else.
Elizabeth Mauk
3 years ago
Our main kitchen line backed up over the weekend and after some research online, called Billy The Sunshine Plumber for help. We were not disappointed!!! They were able to come onsite the same day, Joey and Skylar were polite, professional and had the clog cleared in less than 15 minutes, just missing the rain coming in. Their fees are reasonable and worth every penny. Thank you guys for helping us out, will be using you from now on and referring to all our friends and family!
maryellen mariani
4 years ago
James was very knowledgeable and thorough in resolving my plumbing issue.
I also appreciated the quick response to my request for service.
Maryellen Mariani
Oleg Kovalenko
3 years ago
I'm not recommend use this company for service heater system.
I call this company for annual maintenance of my heater.
The technician did not fully check my heating system. He tells me that everything is bad, and I need to replace everything, and he propose me bill $ 1,000.
I do not agree with him, and tell him check heater with power on electricity. He power on heater and again not finish check system. He told me, about need increase temperature more high when recommended factory.
And on last step, he not cover top on heater, when he finish, and go out from my apartment.
Laurie Garrity
8 months ago
Prompt, honest, clean repair! Dylan assessed and fixed my plumbing issues quickly and professionally! 5+ STARS!
I used this plumbing company to install a water purification system, replace two cut off valves etc. The service person that did the work is Lee. He has 40 years experience in plumbing and it was obvious he was a knowledgeable plumber. He even wore booties in our house as we requested. We will use this company in the future.
Reliable ! Honest ! fast ! All around Great people !!!!! People make a company ! I would recomand them to anyone who needs a Plumber!!Thank You !!!!!!
The best family-owned business Great customer service!
April Bonnnemann
6 months ago
We called Billy The Sunshine Plumber for a second opinion after another local company gave us a game plan and a quote for what seemed like a lot of money. Joey came out and helped us decide on an affordable solution that has lasted us for the last six months without any further issues in our sewer line. He also removed our original toilet (we had just bought the house) and installed a new one. During that process we learned the previous install was not done correctly. Joey did it the right way and was professional, efficient, and thorough! If we could give more than 5 stars, we would!
Nicole McCabe
5 years ago
Crazy angry driver almost backed into my car in a parking lot and got very aggressive when I told him that drivers in the traffic lane have right of way. Scary and angry, I would never want to do business with someone who wants to fight over something so silly. Made me fear for my safety.
I sent an email concerning the issue the day after I got a reply for this review and have no response.
Joan McDevitt
2 years ago
I called because my kitchen faucet broke - like the handle lifted off. So Lee came and he overcame all of the unusual problems of my old house and the irresponsible previous faucet installation. He was thoughtful, and cleaned up more than I expected after the installation. i got great professional service! Highly recommend!
Said they would send someone out and didn't. Twice. No follow through.
I have used Billy the sunshine plumber several times, look no farther, the best of the bay!!
149$ just to come out and get an estimate. No actual labor or parts. Scam
Had a problem with water back up in shower and on floor around toilet in two bathrooms. Called for an appointment, could have had someone out same day but appointment was made for next morning to work with my schedule. JR called to let me know when he would arrive. He was very courteous and knowledgeable, knew exactly what the problem was and fixed it. JR explained how main water drains get clogged and things we can do to avoid it. He did an awesome job!! I’ve used Billy the Sunshine Plumber before while remodeling, and always recommend them if someone is in need of a plumber.
I had just gotten back in town from a long trip to see my elderly parents. This is when I discovered that the entire house was stopped up. The last thing I wanted to do was go stay in a motel or with a friend until Monday. I called Billy the sunshine plumber, was greeted by a very nice woman at their answering service and had a call back within 10 minutes. JT was to the point and honest. He asked me what was going on and said he was going to be a couple hours at least because he was very backed up but if I could wait he would be there. He let me know the cost Upfront for an after-hours call and made sure I was okay with that. He arrived in half the time he had originally estimated. To say that I was frustrated with my house situation would have been an understatement. He came in and was very efficient and to the point which I found helped me relax a bit (I was concerned this was something catastrophic.) He went up on my roof after dark to clear the clog and had a good conversation with me about the cause of the issue afterwards. Importantly, he finished the work within an hour which kept my cost down. I was so grateful to have somebody to call afterhours on the weekend and was very pleased with the service. The cost was reasonable for an after-hours call as was the Peace of Mind knowing that my Plumbing was working once he left. In fact, my Plumbing has never worked so well. I would give more stars if I could and will call them if I have other plumbing needs.
Leonard Group
5 years ago
We had a leak in the main line and had a great experience with Billy the Sunshine Plumber: Fast, reliable, affordable, perfect customer service.
Vicki Arthur
10 months ago
I would NEVER use this company since they screamed obscenities at a Democrat flag waving event there in Spring Hill!!!😡😡😡😡
Joey was our plumber and he was able to quickly diagnose and repair my multiple plumbing issues. I appreciated his upbeat and positive attitude. This guy loves what he does and it shows. Will use this company again without hesitation!
Katrina Urbano
5 years ago
Great Plumbers! Fast, efficient and the most reasonably priced plumber I have EVER used! I would HIGHLY recommend! The office staff leaves a little to be desired but dont let that scare you - their plumbers - especially Joey - are excellent and the prices are excellent too!
Stephen Reilly
5 months ago
Great, fast and friendly definitely recommend
Just had Billy the sunshine plumber out to change out kitchen faucet and snake the main drain. Mark Adams is very professional and friendly. If you need service ask for Mark.
The person who set the appointment wasn't very clear but the rest went as expected. Professional, courteous work.
Prompt service by Skylar, Proffesional and quick service Thank you reasonable prices
Great local company. Fast, professional, definitely know what they're doing with great price compared to competitors. Charlie was excellent.
Diane Ferraro
4 years ago
Very happy with the service . recommended them to a friend and they were just as pleased We will definitely use them again.
Michael Forsburg
2 years ago
This was the second experience with this business.
I'm completely satisfied with the work. He came on time and did the job quickly. I hope I don't need them anytime soon but when i do I'll call them again.
Billy was alright. He got the job done. But it would have been nice if he introduced himself and would have removed the things off the top the toilet tank before he took the lid off . Whoops. And I think he should have known not to flush the toilet when it's already pouring out the tub drain. Of course it started to overflow. But the price was good and the job was done. I was impressed with the response time and the price. A little more
Mark adams came and was very professional did a very good job and gave me a very fair price.
William Fuery
4 years ago
These guys are great. Prompt, professional, and very good at what they do!!!! Like doing business used to be.
Plumbing issues truly suck and Billy Sunshine Plumber understands that. They are professional, friendly, and take care of fixing the problem quickly while remaining sympathetic to your plight. I've counted on them for years and can't recommend them enough.
Angeline Friel
4 years ago
James just rescued us! Two teenagers home for the Holidays and the toilet clogged on a Saturday night. James was prompt, courteous and worked very fast and clean. We will use Billy Sunshine again and be sure to ask for James.
Skyler came over promptly to check out the problem and he very efficiently fixed the sink drainage problem and replaced the garbage disposal which had broken. Very good job, couldn't have been handled any better.
Took care of the issue. Showed up on time.
Stephen Coffey
a year ago
The crew came to my house in for an emergency and they were very professional and got the issue fixed, I highly recommend Billy the Sunshine Plumber for all your pluming needs. THANK YOU!!
Called the office 10:29 in the morning about a minor plumbing fix and it was scheduled between 1-4 same afternoon.
Called the office 2:29 and asked for an update on the time frame, they said don't keep records if tech ahead or behind.
Got a call from the tech 4:16, saying it would take him 45 minutes to get to my building, and a follow up call 5:18 !!! he need to do an emergency in Safety Harbor.
Called him back 6:29 just to get an update and he was saying several more hours....
I was regular customer for the company and to me to treat anyone like that very unprofessional.
To this point I was running into nice folks/techs from Billy and strongly service - customer communications this one was way bellow the standards I want to deal with in the future.
In the meantime, thanks for the guys who were prompt and up to the words and promises from Billy.
Mark is extremely professional cares about the quality of work he does he is very pleasant to talk with. He explains what is going on so that I can understand the problem. Whenever we call they always show up on time and get things done! Highly recommend Billy the Sunshine Plumber
First time I ever used Billy The Sunshine Plumber and it won't be the last. I was very pleased with the office ( Lydia ) was very informative and polite and I was also very pleased with the Plumbers Joey and Logan who were very professional, pleasant and prompt. I had a new toilet put in, they removed the old one and made sure everything was back in order and cleaned up afterwards. Definitely would recommend them.
Technician was two hours late...and we were the early morning appointment! Was called out to extend an existing gas line about 18'. He ballparked the job would take at least four hours. Fours hours! Having run galvanized in the past, I can assure you this job shouldn't take more than 1.5 hrs, and that's if you work alone without breaking a sweat. He also lied to me saying the job required a permit, something I later confirmed was completely false. So, if you want a company that is late, grossly over chargers, and gives you misleading information, Billy the Sunshine Plumber is the one.
We've been doing business with Billy the Sunshine plumber since we bought our first house in 1981. 3 houses later and we find their staff to be courteous, prompt friendly and efficient. Highly recommended on all counts.
They have helped us on several occasions, and they have done a great job every time! From fixing our garbage disposal to installing bathroom faucets, they are always fast, efficient and helpful. This week, Joey fixed our toilet in no time, and gave us tips to think about for the future. Highly recommended!
Vincent Papagno
3 years ago
I really enjoyed my experience with Billy The Sunshine Plumber. Lee was incredibly helpful at not only repairing my problem but educating me on how to use the new system as and how to maintain my other appliances to keep them in good working order. He was professional, on time, and very helpful!
SORRY TOTAL RIP OFF,.MOVED HOSE SPICKET 12FT.1/2 PCV PIPE WITH NEW SPICKET,$445.00.YOU WOULD GO BROKE IF YOU USED THIS CO, FOR A REAL JOB.SINCERELY JOHN PIZZO
Danielle Weitlauf
2 years ago
I had a clog in my kitchen sink that I was unsuccessful in removing. Skylar called ahead to let me know he was on the way, polite & professional, cleared the clog easily and explained it to me so I have another tool in my arsenal. I had a clog 12 years previously when I was hosting a party & was so impressed then by this company that they were the only ones I thought to call today. Still completely satisfied customer.
Wouldn't think of calling another plumber. I've done business with Billy the Sunshine Plumber for over 15 years. They have always treated me fairly !
Skylar was able to come early and complete my projects on time and a job well done!
Mark called before he came out. He was very knowledgeable and pleasant to work with. We thought we were going to have to replace the entire faucet but he was able to take it apart just replace a few springs and gaskets on the inside. It saved us a ton of money everybody knows right now that’s really important. I would definitely suggest you give them a try.
We have had Billy The Sunshine Plumber to our house several times...for indoor faucet repair, toilets and water pressure issues, and outside dock faucet repairs. The work is always done timely, with friendly, professional service. I would not hesitate to recommend them!
Mark A came out to our apartment complex at about 8PM for an emergency repair. The entire building had no water and within 2 1/2 hours he had the high pressure main line fixed and working.
Thank you Mark you did a wonderful job, was pleasant and personable as to me as he repaired this break in the dark. it was a pleasure to work with him and we will be calling this company again.
Marc Sidenstecker
2 years ago
Had a water leak under my mobile home. Called up and got an appointment for this afternoon. Lee came out and was a fun guy to talk to while he fixed the leak. My family and I are quite happy with the service we received!
Jhonny Materbas
7 months ago
Cant even get an appoinment for an estimate , dont waste your time
Gwenifer Gaze
4 weeks ago
I have used them twice now for two separate issues. They are a great company with excellent prices and great staff. I would recommend them for anyone looking for a plumbing service!
We had issues with clogging with our toilet and shower tub. We called Billy the Sunshine Plumber in the morning and Patrick came to the house that afternoon, even though it had been raining throughout the day, which can be a problem if they have to go on the roof. Patrick was very nice and professional. Even though it got late into the early evening, Patrick stayed and worked on the problem until he found it and solve it. We really appreciate that he came and fixed the problem on the same day and kept a really nice disposition in spite of a long day. I certainly recommend this company.
I have been using them for years & yet again today. Friendly & outgoing reliable group that do great work !
A plumber named Tyler came out, looked at my drainage problem in bathrooms, removed a toilet, run a 2.5 in steel cable in then finished
off with a 1.5 in one, replaced said toilet, cleaned up the area and now everything works great.
My neighbor told me to call Billy's co. because they came out and did a great job for her, so I am now recommending them for your plumbing needs.
Their price was fantastic also.
Dr. Thomas
Thomas Harfst
3 years ago
Replaced my water heater and fixed a few other issues in my house. They were fast, professional and went above the call of duty. All for much less than I expected, so economical as well. Would recommend.
Fair prices and kept the appointment time. Richard is a friendly guy who knew his trade. Thanks for the great service.
Carolyn Flattery
5 months ago
I called today and they sent Charlie right out!!! He was here in a half hour. I was amazed!!!
I have been waiting 4 or more weeks for my regular plumber to call me back.
Charlie was very polite asked what I needed fixed and did 3 jobs for me!
I must say the other plumber would not fix the outside water valves and Charlie fixed both for me!
GREAT JOB
CAME OUT THE SAME DAY
GREAT PRICE
Very pleased with his work
⭐️⭐️⭐️⭐️⭐️
Jimmy was our plumber who came to our house. He was knowledgeable, courteous, professional and friendly. Very happy with our new water heater.
Lisa Bromfield
2 weeks ago
Mark did an amazing job! He got under my mobile home and got the job done quickly and efficiently! So friendly and kind too!
Have used these guys for years! Honest, and reliable.
Henrique Ruiz
2 years ago
Very responsive and timely team. Skylar was very helpful and was able to address the issue within minutes.
They came out to fix an issue with my water pressure, which I already knew was due to my old pipes. They did a good job fixing it as best they could however I wanted a quote for repiping my house. They said they would call me and give me the quote. After calling them 4 times I still have no quote for the repipe. Obviously don’t value me as a customer or my business.
Zamary Noely Bolteada (Zam Zam)
2 years ago
Mark Adams was our plumber. So kind and professional! Before heading in, he asked for towels so he wouldn’t ruin our floor with mud tracks since the tropical storm was just now at its peak & that was very considerate of him. Shows what kind of staff this company has :) He had his mask on the whole time as well even while performing the repair. He made sure that our toilet was unclogged and fixed what the other plumbers didn’t do in the past. Pretty efficient with his work and he was kind enough to leave it clean.
Katarzyna Maksymowska
4 years ago
I used Billy Sunshine Plumbing for the first time after reading the good reviews and after another plumber not showing up. I had a clogged sink and despite my YouTube efforts to fix it myself (LOL), was unable to figure out the problem. They called me a half hour before showing up as promised and Mike and Jayden were professional, courteous and knowledgeable. Mike explained what the the problem was and also what needed to be done to fix it. The price was very reasonable. I said they did not need to clean up afterwards, but they did it anyway! Will definitely be using them again and will refer them to friends. Thanks Billy Sunshine Plumbing! You did a great job!
Had to do an after hours visit and this company was the best!! The stayed in touch several times prior to the visit to give updates on arrival. When Mark arrived, he was very polite, extremely knowledgeable, and cared about the work he did for us. Definitely recommend this company and Mark being your personal plumber!
Very professional and went above and beyond to fix the problem. Would definitely recommend
Lee was professional, patient, informative, and efficient. Definitely worth the time and money. I will ask for Lee next time I need a plumber.
Absolute dishonesty.
I hired this plumber to replace a toilet, flange pipe and other parts in the upstairs bathroom of my rental property. Just a few short months later major water damage started to leak down into the downstairs kitchen. When I called this plumber, they denied the damage was a result of their work. On top of all that they had the audacity to charge me for them to come out to take a look. So I called three other plumbers to come out and take a look (for free), each of the three plumbers said this damage was due to the incorrectly installed toilet and other parts. Thousands of dollars later, I had to replace all plumbing parts, walls and cabinetry.
Do not hire this plumber. Dishonest and poor workmanship.
Lindsey Gresham
8 years ago
Terrible. Not willing to help at all with a plumbing inspection. Do not recommend, plenty of other good plumbers around Saint Petersburg, FL.
Excellent company....reasonable rates!!
Fair and honest....Done several jobs for us...I need another job done....but can't seem to get them to call back?
Like most calls for a plumber, my company needed one right away. The nice gal who answered candidly warned me there were several routes already scheduled. However she promised to have someone out by the afternoon. Our main water faucet was busted. It was recommended we turn the water off completely, but we couldn't ask employees not to use the restrooms in the interim.
Not a minute passed 10 am a knowledgeable plumber showed up and promptly fixed the broken faucet. From the courteous customer service, to the expert plumber and affordable bill, we couldn't have been happier. From one business to another, we recommend Billy the Sunshine Plumber!
Benney Mills
5 months ago
I had tub faucets replaced and toilet rebuild in tank. Richard was sent and did an excellent job. He was very kind and considerate, he made sure to have his mask on before entering my place and because it was raining he also put booties on over his shoes. One of the best experiences I've had with a plumbing shop. Thanks for doing a great job Richard and for Billy Sunshine for employing such nice people.
Shari Umpstead
10 months ago
Always prompt and great work at good prices.
George Woldseth
2 years ago
Very timely. I had struggled to find a plumber. They were here same day. Friendly and professional. Jayar and dan were awesome.
I called Billy the Sunshine Plumber on recommendation from a neighbor and glad I did. JT & Richard where very punctual and knew exactly how to fix my leaks and also replace my bathroom faucets at a reasonable price. Both guys where very curious and knowledgeable. I will only use them for any of my plumbing needs. I highly recommend them!!!🌞
William Bowes
3 years ago
Friendly staff, good prices, & convenient hours.
Lee put a smile on our face as soon as he entered our house. He was very honest about the drain issue and with a little extra effort was able to fix our problem! He told us a few jokes and was such a pleasure to deal with. Thanks Lee, much appreciated!
Charlie Hubel
7 months ago
We had single mount kitchen faucet break and ordered a new one which I was going to install myself. Unfortunately due to my disability, maneuvering to get under the sink was too much. I read all of the nearby plumber reviews on Google, Nextdoor etc.and checked their websites. I take reviews with a grain of salt. The only thing relevant is what work was done, was it satisfactory, and fairly priced. Reviews from people who’ve never used a company but decided they don’t like them for some personal reason aren’t helpful. I went with Billy The Sunshine Plumber. They were the only company that listed prices for various types of service calls. Their service call fee included an hour of labor. I left a message early yesterday morning (2/15/23), and was called back at 9:00am. They said they’d be here today 2/16/23 between 9:00 and noon. She called this morning at 8:30 and told me they’d be here in 30 minutes. Jeremy arrived promptly at 9:00 and got to work removing the old faucet and installing the new one. He was very personable, completely professional and had it done in less than an hour. I wouldn’t hesitate to recommend this company.
JR was awesome! Prompt, professional and friendly. Got the job done when no one else could!! Would highly recommend!!!
Deborah Vandaveer
4 years ago
THANK YOU FOR YOUR PROMPT PROFESSIONAL SERVICE...THE PRICE WAS REASONABLE. THE TECHS WERE FAST AND FRIENDLY...AND DID NOT TRY TO ADD ANYTHING WE DID NOT NEED!!!!
WILL DEFINATLY CALL THEM IF NEEDED IN THE FUTURE...THANKS BILLY THE SUNSHINE PLUMBER!!! OUR TECH WAS DAN
Mary K Meyer McAleese
8 months ago
We have used Billy The Sunshine Plumber for years. Dylan came today. He was professional and really nice, and he completed the job in a timely way. He kept me informed every step of the way. I recommend Billy's strongly!
A couple of weeks ago Dan and JR fixed our leaking toilet. Work done in timely manner, clean and professional. Charged the price that was quoted, NO surprises. I have already recommended you to several people. Thanks.
Called on Saturday when my hot water heater went out and Jayden and was very professional and got the job done quickly. We had a house full of people and appreciated the fast response. This is the 3rd time I've used Billy the Sunshine Plumber for different reasons and each time have had a positive experience. I highly recommend this company.
This plumbing company provided outstanding service! Their technicians were on time, courteous, well-groomed, and knowledgeable. They always called to let me know that they were on their way, and to confirm that I was expecting them.
The company's rates were very reasonable.
Most importantly, their technicians were always willing to spend the time to discuss my plumbing needs with me, and ensure that I understood. They even went into great detail in explaining measures that I can take myself to resolve some of the plumbing problems I have been experiencing.
I highly recommend Billy the Sunshine Plumber.
Was prepared to join chorus of good reviews after our first call to them for a tenant's clogged drain (based on the tech they sent), but the drain flooded out again within the same week causing a bunch of damage. I brought in a 3rd party sewer cam to assess situation before asking for consideration on the fees for Sunshine coming out a second time (and the related damage cause.) 3rd party said everything in sewer looked STELLAR, and that Sunshine obviously didn't fully clear the clog the first time. (What they did do is leave the personal products that caused the clog in a pile in the yard.) Anyway, called the owner and he said he'd call me back after checking this out (after he defensively insisted it just had to be a new clog within the same week.) Did not hear back after a few days, so I called again. Crickets. Told the company we have a half dozen new properties we are managing too. They apparently don't care about new business and/or standing behind the work they do.
Petal Estella
2 years ago
I was at the end of my rope. A poorly installed water heater complete with leaks. No water for a week... No shower, toilet etc. With the help of a dear friend, Wendy at Billy, Greg came out the next day, fixed everything in 2 hours!!! Thank you!!!
This business came highly recommended by my neighbors. Called on Friday morning at 11:30 a.m. Was told they were booked for the day but could have someone come out after hours at an overtime rate. I agreed and waited all day for someone to call. Never heard back from them and was able to make a stop gap repair myself. Very disappointed with the lack of communication. If they couldn't make it they should have at least called me with an update and to reschedule. Terrible communication and follow-up. I will not be using this business any time in the future.
They are always here to help in a hurry whenever we have back-ups, leaks, or any other plumbing issues in our condo complex. They are always very thorough and know our building very well. Their friendliness and true concern for solving all our plumbing problems correctly is greatly appreciated.
Joseph Parrish
6 years ago
No Better Plumber around, very professional and took the time to explain what was needed and why. Family owned business that understands what customer service is all about.
Debra Rodriguez
4 months ago
This company was very responsive and come out on urgent call late on a Saturday. The plumber Jayden that come out was very professional and diagnosed the issue quickly. I needed a toilet installed and the plumber who came out to do the installation Richard was also excellent! He also did a great clean up after the job and the prices were very reasonable!
Lucy Robertson
2 years ago
Richard was so nice and considerate and did a great job. He destroys any stereotypes there might be about plumbers. What a gentleman and master plumber.
Amanda Anderson
4 years ago
Great experience with James!! Nice guy and amazing results!! Great service!
Mr. Jarvis Vinson
2 years ago
Great company, fast service
Skylar was very prompt and efficient when unclogging my tub.
Hans Gallauer
3 years ago
VERY disappointed and will NEVER CALL AGAIN NOR RECOMMEND I called with a clogged kitchen line they said didn't know when but definitely can get there and they will call when in route. ( we used them for a main line clog 2 weeks ago, I assume they keep no records because they needed all of my info again). I was called at 4 :08 and left a message that they were at my home I called the # that was left on my message with in 7 minutes and no answer along with voice mail is full. I work 7 minutes from my home so was in route calling 3 more times no answer and still can't leave a voice mail. Called the main line tried to explain to the women on the phone what had happened though she was enjoying chewing her gum so much on the phone I'm not sure she fully understood. The plumber eventually called me back and said could fit me in Monday or could come this evening but need charge the OT rate. I understand the OT rate if they had held up there part of our appointment but since he didn't call when in route which would have given me time to easily meet them ,this was ridiculous. I should have offered the gal on the phone another pack of gum and maybe she could have been more helpful.
Karen Bechtold
4 years ago
Great plumber!! James was my technician and did a great job with my clogged sink!! Professional and very knowledgeable!! Recommend highly!!
christine xiong
3 years ago
Quick and efficient! Very honest about what the issue was and fixed it for me. Fair pricing as well. Highly recommend!
Teresa Chalkley
a year ago
I have trusted Billy the sunshine plumber for years at different locations. Mark was just out at my house and did a great job. He’s been to my business as well and he’s always professional, knowledgeable, and calls ahead. Thanks
Tyler Walsingham
3 weeks ago
Best Around! Very timely and professional
Robin Bluemke
4 months ago
Shellie Dalton
2 years ago
Skylar was the best plumber ever. Very efficient and got to the “root” of the issue rather quickly!
Alan Lucciola
4 years ago
absolutely fantastic play saves me a lot of money
Bill Goldsberry
2 years ago
The office staff was friendly and helpful, however I think they may need additional training on what services are offered and what their service techs can do. I scheduled a vanity replacement and toilet replacement along with disposal of old material. I live out of town so I asked if they could pick the material up at home depot and was told no problem. After materials arrived I sent the pickup slip to the office. They called and told me they could not fit it in their van. This also meant they could not dispose of the old vanity. After attempting to find a different way to transport the materials a different person in the office told me my 60 double vanity was not a normal size and they don't normally install them so it was not a typical project for them. He also explained transporting the material was too big of a risk for them to take. I get that, and it would have been no problem had the first person I spoke with given the same message. Now I am stuck with material at Home Depot that I cannot get to the job site and trying to find a different contractor to perform the work. I'm sure these folks do fine work, but the communication with me was lacking and I've been put in a difficult spot because of it.
Emerson Parker
9 years ago
Great fast service - honest guys. I've been using them for over 10 years and wouldn't think of calling anyone else.
marcia metheny
2 years ago
Mark took care of our slow drains & was very professional & courteous. Will use him for any future issues.
Manuel Beltran
5 years ago
I called to see if they could find a leak and repar, in either the house or lawn sprinkler system. They said the could. The service man showed up and said the leak was in the lawn system but couldn't do anything. He charged$99.00 for that. He said he could get someone to come out foe$400.00 to find the leak. RIPOFFFS. WORTHLESS.
Billy the Sunshine Plumber sent Mark and Tyler and they stopped a significant leak, worked efficiently, and they answered all our questions. Mark and Tyler were a great team.
I have always found this firm to be courteous, efficient and professional in all they do.
Lori Eccleston
2 years ago
Skylar came out and fixed my clogged kitchen drain, what amazing service! I will always use billy sunshine and request Skylar!
Barbara McKee
4 years ago
We are new customers. Our first encounter with Billy Sunshine Plumbing could NOT have gone better. I was told that we'd be an afternoon call as we phoned them on a Friday morning (I could not abide the thought of no water in the kitchen all weekend). Joseph and Tyler called us from 15 minutes away. They were professional, polite gentlemen. Better yet, they got the job done for a very fair fee and in a very timely fashion and as a result...we have draining sinks (the Best kind!). Thank you Billy Sunshine and a special Thank you to Joseph and Tyler. You are stuck with us now, we know who to call!
Ehabco Motors
3 years ago
baaaaaad
Skyler was great. Got here super fast. Will use again.
Anthony Vargas
4 years ago
Steve Lambert
3 years ago
UGH! I spent the day working in my yard so all I wanted to do was take a hot shower. But my tub was clogged and the water would not drain even a little bit. I did everything I knew to do to no avail. So, the next day I called the only plumber who has worked at my house since 1996-Billy The Sunshine Plumber! Mark arrived within the time frame that was given to me. He was persistent despite the stubbornness of the clog. He was so kind and even cleaned my tub when he was finished! Thanks again Mark and BTSP for being reliable when I need you the most!
Alan Bridges
7 months ago
Dylan from Billy the Sunshine Plumber did an excellent job replacing our old, leaky water main. Pleasant, knowledgeable and professional. Thank you!
Lynn Porterfield
2 years ago
Mark did a wonderful job. He was timely, professional, and efficient. I would certainly call this company again. I would be certain to request
Mark to come back to service my home
Bryan Maieritsch
4 years ago
Johnny Bardine
2 years ago
We had a badly clogged drain and it was 4th of July weekend. We called Billy and they were able to quickly make an after hours, same-day appointment. TJ came out and with a good disposition fixed the problem in just a few minutes. So appreciative. Thanks, TJ!
Superb service! Very competent Technician, Mark Adams provided expert service, excellent communication and follow through. I highly recommend this company and this Technician. I could not have been more pleased with this experience.
Donna Hibbard
4 years ago
Excellent service. We recently had our bathroom remodeled and the wall mount sink was installed to perfection. All of the work was done in a professional and timely manner. Thank you!
Skylar Hurley my tech was very professional and helpful for the problem I was having with my toilet drain. Billy's came recommended and I would highly recommend
Carolyn Taylor
4 years ago
Too cockie.was on phone with staff.changed my mind on having them to fix plumming.
Theresa Kerr
3 months ago
Dan H. came out this morning. The Leak Detection company had marked where the leak should be. It was hard to find, but Dan H. did not give up and was able to determine that it was the original water line for the fridge that was capped off by the builder on this 2 year old house that was leaking. Thank you Dan H. for going above and beyond to fix our water leak! Billy the Sunshine Plumber came highly recommended for our area of Brooksville.
Fork U Academy (Bill Barlow)
3 years ago
Eileen Kimble
4 years ago
Always prompt and professional 😀
Mitchell Michaud
2 years ago
Ron and Elo were both very efficient and informative. I had a large clog in my Washing Machine Drain and they were able to take care of this problem immediately. They were very professional and took great care of me. I will definitely use them again in the future.
I had a great experience with this company. They came on the day they said they would. Daniel was very knowledgeable and fixed my issue quickly and efficiently. The price was reasonable. What more could you ask for?
James Ragsdale
4 years ago
The Plumbers Joey and Mark arrived on time, brought the appropriate parts and then proceeded to cut out a cast iron drain pipe section and insert a new two way cleanout fitting on a pipe in the ground. The measurements were accurate and the replacement was a snug fit. They worked fast and still listened and addressed my concerns. They charged a reasonable rate for a tough job. They cleaned up after the job and left the yard area looking neat. A very professional job by a couple of guys who like their work. Altogether an A++ job.
Great service and knowable techs
Michael Summers
3 years ago
Without a doubt the best service and experience I have had with a plumbing company. JT was great and looked out for us amazingly. Have 3 employees that have used them and agree they are great as well along with many customers in the Mainlands neighborhood. Well worth your call.
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Hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Monday Open 24 hours
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