Rooter-Man of Tampa Bay

Rooterman is THE REAL DEAL. The entire team is knowledgeable, professional and helpful! Grand Reserve consists of 384 Condominiums. The plumbing is old and we have pinhole leaks constantly, water heaters blowing, sewer drains clogging, and out biggest project yet- FINDING buried building valves to isolate water shut offs in order to stop leaks and replace them. Kaitlyn and her team have over delivered each and every time they are on the property and they are charge very reasonably compared to other plumbers. Thank you for be our 24/7 plumber on weekend and after hours. You have been incredible and have raised the standard and the expectation of a true plumbing team.

Very friendly and timely with their service

Great group of people. They are fair, honest, and friendly. I will definitely send them all our future businesses and refer them to everyone.

Thank you for fast and affordable repairs today

My kitchen sink backed up on Sunday and I called them out. They came to my home and fixed my issue. The price was surprisingly low for a weekend. Very happy.

+1 Showed up on time for appointment
+1 Professional tools and attitude
-1 Tried to fix an intermittently running toilet, made it worse
-1 Never delivered the estimate I paid for
-1 No help from the lady answering the phone, just attitude

Nasty from the minute she answered the phone.

I was so impressed by this company. Women in the office were pleasant and communicative. Devine (the plumber that came out) was polite, professional, and most importantly, quick. Price was more than fair. Can’t say enough good things about my experience with this company. 10/10

Kaitlin is the rudest costumer service person I have ever had to deal with.

We are very pleased with the professionalism and efficiency of Rooter Man. Kaitlyn was a gem and was able to answer all of our questions and concerns. Will definitely do business with Kaitlyn and Rooter-Man again.

The worst experience I have dealt with in a business. I have had to call to help a client and Brianna or Kaitlyn what ever name she wants to use today was rude and not been the first time. She never wants to let you speak to who you need to nor does she want to give you the right information. All she ever says is I am just the girl who answer the phones. I did not know they hired children to work for them.

Never got back with estimate. Also let the service man use my good little expensive flashlight maybe just forgot but I called twice about estimate and asked both times about returning it to me. Please I wish you would please return it to me. Father got it for me right before passing. Text me please I will come and get it. Thank you

I recently used Rooter-Man to help with some plumbing issues we had. They were extremely kind, courteous, responsive and timely. Their technician, Dan, was knowledgeable, kind and solved the problem quickly. To top it off, their pricing was the best I found. I would recommend them to anyone who needs plumbing work done in Tampa Bay.

Keep out. Not reliable, now show no call for appointments. Sloppy job.

Great service from start to finish! Everyone was friendly from the girl on the phone to the man that came to my house. Great price. Prompt service. Clean and efficient. I highly recommend.

We called them at 7:30 am to come out to our business and they were here in 30 min. Evaluated the situation and gave us a break down of the cost depending on how far they may need to go; very upfront and courteous too. Would use again for sure. Thank You for the fast service from all of us at Tampa Bay Laser Center LLC.

I came home to my kitchen flooded so I called and spoke with Kaitlyn and she had a tech out at my house the same day. We went over all of the probable causes together and couldn't find where the leak was coming from. They had someone back out the next day to do a smoke test, and clear out my main line. I have had no leaks since. Very professional with fast service.

My back bathroom toilet would not flush and shower was draining slowly. Called them because my regular rooter man was out of town. I asked them to snake from the stack pipes on roof as that had been the solution several years ago but they said that they needed to remove both bathroom toilets and snake, which they did, leaving a terrible mess in both bathrooms for my daughter to clean up. Also, when re-setting 1 toilet, did so without making sure it was straight, leaving old silicone caulking which was stained, exposed. The problem seemed to be fixed but 1 wk later, came back. They said they were sending a supervisor out because the person who came out originally was no longer with the company due to other complaints. When supervisor came out, he was nice but did not want to go on the roof to snake alone. He again, removed the back toilet and snaked and was quickly done, also snaking the shower drain. That worked for awhile and problem returned. After bringing my husband home from the hospital yesterday, again the back bathroom backed up and when I called, a woman told me she could have a supervisor come out on Tuesday to check it out. When I said that I was told the 2nd person who came out was a supervisor, she said he was a lead. When I asked if they would rooter the stacks as I originally requested,she became indignant and said they did not do that and would have to put in a access drain but could not give me an estimated cost. She said supervisor could come on Tuesday or we could go on with our day and that was that. Office was rude and uncaring and would not recommend to anyone, especially older citizens. Now have to pay for my regular rooter person to correct the issue so another expense but sure Rooter-Man would have found more expensive solution? to my problem.

The owner of this franchise for rooterman is extremely rude. The rooterman franchise located
Allard, Kaitlyn
12879 66th St
Largo, FL 33773
The fact that they feel like as a customer we are nothing and be treated in anyway is absurd. Their owner as she stated we are not worth the hassle since I have to ask questions and I have concerns with them on their times. 2 years ago I had come into this company not knowing who the vendors were when I called them from paperwork I had found in the office, I was yelled at for asking if we had done business with their company and I was chastised and belittled. I stopped using Rooterman for a while and had decided I would give them another try later down the road. This was a mistake,they can never be on time, they think its a problem if you have questions you want answered as if you are the one being inconsiderate to ask them questions about their times of what they mean when they say they will be there between a certain time. When they are not in the right they fight back and state you are the problem not them.Terrible business and would never recommend rooterman to anyone.

Called them and they had a plumber out within 2 hours and he was great and fixed my drain and cleaned up quickly.

Fast friendly service.

Great customer service. Called with an issue after hours (non emergency) and was scheduled the very next day. Bree and Kaitlyn are rockstars. Pricing is very reasonable.