Best Video Inspection in Saint Louis MO

Reggie was amazing!!! Arrived within 45 minutes of my call. He assessed the situation & Repair was done within 30 minutes!!!
Wish I would have called Rooter Man sooner. Tried to repair myself( huge mistake on my part)...do yourselves a favor....call Rooter Man first!! Excellent service, VERY fair price....Rooter Man saved my day!

I had an overflowing/clogged pipe in my basement. I was able to have someone come out the same day to address the problem. He was very nice, thorough in explanation, and clearly an expert in the field of plumbing. I highly recommend this company.

Brooks plumbing company did a great job handling all my plumbing needs. They were friendly, professional, and I would definitely recommend them to anyone!

Robert was my technician that came out, very friendly and fast. Provided excellent service. I would recommend this company to anyone. Thank you!! I could see my basement floor again, in less than an hour

Mike came over and replumbed some natural gas lines for me and did a great job.

I purchased a very expensive boiler (20k) last winter for them for our radiator heat.  They came to try to fix the old unit and said that our only option was a new one.  After some debate, we moved forward.  The installation itself was OK.  They left the basement door open for most of the time, and I had to ask them several times to close it because we were freezing.  I tried to ask them how it was going while they installed it, and they would barely respond.  Given the cost, I don't think this was unreasonable.  After the install, it stopped working completely after about 7 days.  I was pretty upset. They sent out a technician off hours who had no idea how to fix it. It turns out that the reason it stopped working was because the exhaust valve was installed incorrectly.  Apparently, it wasn't windy the day of the install, but there was more wind later on, so it needed to be installed differently.  Yikes. It works well now in terms of heating up the home.  I will say that the cost savings from this unit were not at all what they told us. The salesman made all sorts of claims about all the money we would save to run the unit.  All of that wasn't true.  It is cheaper to run our forced air units (although the radiator heat is much better; it heats evenly, there is no dust blowing around, etc.). We do love the radiator heat, but it isn't cheaper.  Maybe it is cheaper than a 50-year-old boiler, but he knew that wasn't our situation.  We weren't using the radiator heat at that time, which is why they were there in the first place.  All of this was really disappointing, but today, after switching back from Hoffman, I had someone out for a separate issue, and he was asking me about the unit.  Apparently, we could have gotten a similar unit and used it for our hot water as well.  He said it would have been another ~$1,000 (compared to getting a new $3000 water heater).  I remember the salesperson mentioning that as an option very briefly, and I expressed some interest.  I don't really know what happened in that particular part of the discussion after that, but at the very least I didn't understand the options, because it appears like it would have been a no-brainer based on what I am hearing today.  I have no idea what to believe on this particular issue, but it just added to my overall disappointment about the experience, which is why I am writing this review.

My experience with roto rooter has been prompt, helpful, and friendly, which is so nice when you're stressed out in a one-bathroom household. The fact that they call when they're close let me get my errands done, and once Chris got here, he was efficient and up-front with an accurate estimate. The price can be tough for a student on a budget, but you absolutely get what you pay for, and I'm very satisfied.

Dave the plumber was very helpful and explained his work in a way that we could understand. Really appreciated the time he took to make sure everything was safe and functional. Also took the time to refer us to a Bieg specialist for future work on another project.

Had an issue with r the outside pipe leading from the house to the septic tank getting clogged. Mike and Adam came within an hour and cleared it right out. Very professional and super nice, both of them!

Great company. The owner came out the same day and unclogged our drain. He did an awesome job, was knowledgeable and super friendly. Thanks for your help.

Thank you, Drain Medics! Your tech Chris was nice and professional and fixed my problem in about 15 minutes.

The drain tech they sent out was very professional and provided me with upfront pricing and let me know exactly what was wrong with my sewer .he had it cleared within the hour and let me know a couple of preventative measures i could use to make sure it wouldn’t happen again. Would recommend and use again

I have been using this company for almost a decade. Great service, great prices. Seriously, I don’t think I’ve ever worked with a company I liked so much. I don’t personally know any of them, not getting paid for this review and not an owner.

While on time, the serviceman did not take time to explain the nature of his findings nor evidence to support his findings. He stated a lateral line collapse as the culprit for plumming issues, but another Sewer Service--Taylor Sewer Service--came to examine the sewer line & stated there was no collapse, cleaned the drain, explained each step, &answered all my questions. Drain Masters charged 70 bucks for a WRONG diagnosis.

I have used Bores several times now. Always a good experience. The lady answering the phone is also friendly. When they first serviced my home they could not find where my sewer line cleanout was and neither could I (always ask this ? when u buy a house lol) but the owner offered to come out and he was able to locate it (his visit was no charge). Some of the other reviews complained of $25 extra on the weekend- that’s a bargain! Most repair vendors do charge higher hourly rates on the weekends. Not sure why anyone wouldn’t expect that. You pay extra for an emergency service outside of business hours. That’s always been kind of a standard in the repair industry for years.