Best Drain Camera in Sacramento CA

At first I was confused with on who to choose for my bathroom . I’m so grateful for Gust, he was sharp, precise, straight to the point , and the greatest quality of service I’ve ever received !

Highly recommended!!!

I found Larry’s plumbing through thumbtack. They were quick to respond and provide the service. I reached out on Sunday and the service was done by Monday evening. Amit, the tech, was very professional. He was on-time and at no point I felt pressured for any additional unnecessary work. He took the time to explain the issue to me and even gave pointers on general drain maintenance. Highly recommend!

I've had the opportunity to work with Mr. Paul Turner the Commercial Account Manager (SF Peninsula Branch).
I'm the Director of Operation at Booker T. Community Service Center in SF. When we need PLUMBING help, which we often do. I can count on Paul to answer quickly and get his team dispatched ASAP. He's fair in the work that has been done and more than anything he a true partner of BTWCSC.

Quick professional response and when it was discovered that toilet problem was relatively minor, services were free of charge. Who does that??? I’m impressed!

I recently hired Trenchless to replace all drains under my 3 bedroom home. Prior to signing the contract, communication was prompt and thorough. That is where the professional experience ended.

Quality...

1. A major plumbing junction noted on the contracted wasn't completed.

2. Debris was left behind. Most under my home, the rest left around the exterior portions of the job. Water bottles, piping, saw blades, large clumps of ABS glue.

3. The work itself was sloppy. Parts not installed at proper angles.

4. Due to those improper angles, the new plumbing didn't align properly with the existing toilet flanges and bathroom sink drains. Their solution was to force the old and new together to make the connections. This resulted in both toilet flanges being forced out of their original locations at floor level. This inaccurate maneuver caused an indoor flood.

5. To correct the above issue I had to remove my toilet and part of the subfloor. Trenchless then came out to correct the misaligned pipes. They were onsite for no more than 25 minutes, assuring me the issue was corrected. Unfortunately it wasn't. They removed the rubber connection. Leaving the misaligned ABS as is. Their supervisor and another plumber confirmed the work was incorrect without question. Yet it wasn't removed and re-done properly.

6. Naturally my new toilets did not line up with location of the ABS below.

7. I was forced to correct the plumbing myself prior to reinstall of toilets. Total days without toilets in my home, 4. Which doesn't include the 2 days it took me to fix the issue and reinstall.

8. Upon working out the contract I was informed I could save money by digging some of a pipe out. I had the labor included regardless because I was informed they would make an adjustment based on how many additional hours their crew took to complete the digging. I completed approximately 75% of the dig myself. I updated them, was told management would review and contact me. I received no follow up. Just an email to pay up for the full amount. Approximately $900 dollars should have been refunded. They also made no attempt to reimburse me for the damages caused.

9. The first day of work the workers were polite and respectful. The correction day the one worker assigned to the job was far less friendly and respectful. I got the vibe he wasn't happy to be correcting his work. Also, he played loud music under my house. So loud I couldn't have my work calls. It was incredibly disruptive. Music at a low volume after asking if I wouldn't mind, that would have been professional but I didn't receive that respect.

Communication...

There was no single contact assigned to my project that kept me informed and updated as needed. There was no contact who followed up after the work was finished to ensure it was completed, and completed properly. 2 days later I received a call regarding the balance due only. I requested a supervisor review the work as that seemed appropriate. They prompted reviewed the work. This is when they confirmed their errors.

Yes, they were prompt but only when prompted. It very much felt like I was not a valued customer who was spending over $9000 with them. Nor was there any attempt to ensure their work was done correctly, either time. No follow up call was placed to ensure the correction was correct.

Overall I had a very poor experience. I have paid a large amount of money for very poor service and quality to match it. Given that I'm aware of the cost of these materials, Trenchless made quite the profit off of this interaction yet failed to complete the job properly.

Photos attached show the two toilet locations not at a 90 degree angle like the wooden support columns. The plumbing stack leans to the right. Yet the original toilet flanges and sink drains were 90 degrees. Note that because of this not only did it displace the flanges causing an interior leak but the right hand toilet drain collects water because its not level.

I would not recommend using this company.

Amazing work ethic, knowledge, and communication skills. Personable and professional. Diligent work with integrity! I am a repeat customer and contact them with any future plumbing needs.

Khalil was very professional showed up fast! And very polite and fixed our issue right away. I definitely will call them again if needed!

I got a new hvac unit installed a year and half ago...ducts and all. These guys were great honest workers, clean, fast, very good follow thru with any adjustments needed, follow up calls, assistance , drop by's, etc. And competitively priced! Would definitely recommend!

This is our 2nd time using Rapid First and I won't call anyone else! Very nice, trustworthy and dependable! Will recommend to all my friends.

Excellent staff!! Great work!! Hope call on them again one day.

Blaine and his assistant Nick installed my new bathroom vanity, fancy faucets and plumbing at a very affordable price and with only one day notice! Both Blaine and Nick were very professional, knowledgeable and attentive to our needs and requests.
I will be using this company from now on! ThankYou Blaine for your speedy attention and assisting me to meet my deadline to complete my bathroom remodel! We really appreciate you two!
The Pruitt Family-Foothill Farms, CA.

Charles did a top-notch job when we found a leak in our slab foundation. He diagnosed the problem and was honest and upfront about the severity and the cost to fix it. He even came back an extra day free of charge to clean up any debris. Charles was a clear and timely communicator which makes all the difference when you have tenants.

I selected him over 3 other larger plumbing companies and would make the same choice again in a heartbeat.

For the very best A++ service. I recommend advance plumbing over any other.

Awesome job. Very professional. Definitely recommend.

Beau was very informative regarding how drains work and provided the reason and even shared the video on why our drain got plugged.