Mr. Rooter Plumbing of Sacramento

Excellent service. Same day! Hands on detail. Recommend you to call Mr.Rooter /Sacramento -Thank You

Jeff, Warren and the crew were great. Did the work needed. No heavy pressured sales. Great work. High value. Would use every time, any time!

Great company. Glad to have found them.

Attached a washing machine to it's pedestal.

I was very happy with Mr. Rooter- honestly probably the best service I’ve ever had! Our sewer was backing up and the service technician was at our house within 20 minutes. He was professional and efficient, explaining everything as he went along. He took care of our problem quickly and for a reasonable price - I couldn’t be happier with the service.
I will be using Mr Rooter again for all of our plumbing needs.

I call to get an estimate on getting my grease trap fixed/replaced. They said they would be there between 1 and 3 that day. At 330 I called them and they said that they had to reschedule for the next day. They said they would be by between 1 and 4 the next day. Guess who didn't show up or bother to call? Yep Mr Rooter. If you have a plumbing problem I would not recommend. They are not reliable.

It was helpful got drain unpluged but now I have find and buy a new clean out plug

The worke named here showed up on time. Oleg did excellent work and finished i hood..time .Im very happy with the work.Thank you JuanP.

They were very efficient and professional. Gave me good information regarding possible future problems

Great company, employee was on time, very respectful of my home and worked fast and was very knowledgeable and helpful A+ service. Will use them again and HIGHLY recommend them .

I have been using Mr. Rooter at my apartment community for 3 years now and they are quick, efficient and extremely friendly! If you are lucky enough to get Marcus and his crew you are sure to have a great experience under very frustrating circumstances. We appreciated all that you do for us!

Your guys showed up and checked out what I thought was a problem and explained that there was no issues and didn’t charge me anything. Was a great experience

Joseph was my plumbing specialist and repaired my clogged sink within minutes. When 3 other companies wanted to charge me close to $2600 Mr. Rooter did as they promised free estimated and service fee. Joseph was the kindest and most polite- very professional!! Please call me if you want to know who not to call for help. Joseph is a winner and will be successful in life!!

Quality work! Thank you!

I like the fact that they're here within an hour work is done in a timely manner they're very polite when they show up to the job site

Lennon is the most professional person I’ve run across in a long time, I’m talking old school, do the job right, kind of professional great job 👍

Quick response, good work, reasonably priced. Worked diligently to remove most of the roots that were growing in the sewer drain line.

Showed up right on time, fixed the problem. Would recommend them for all drainage problems!

I called these guys an actual live person answered the phone.
The next morning they were at my place ready to take care of the problem. And that they did in a timely manner. Price was very reasonable, I will call them again if needed.

The staff and service technicians at Mr. Rooter are always helpful and friendly. They always walk me through what is going on and how to solve my issues. I've recommended them to friends and neighbors, and will continue to do so!

Called Mr Rooter for emergency services on Saturday evening because of a leaking water heater. James showed up that night to assess the situation and returned Sunday to replace pipes and install a new unit, but due to the rainstorms, the actual install was delayed until Monday. James was such a trooper keeping us informed and working through a very the challenging situation. I would definitely recommend Mr Rooter and James again!

Good technicians
Owner needs to get out of the 1990’s-2000’s.
Besides that great company.

The person who came to help us out, sorry that I forgot his name, was very professional and friendly. He did a good job and provided some information on how we could avoid the clogging issue in the future.
I would recommend Mr. Rooter Plumbing to anybody having plumbing issues.

When I called I spoke with a lady name Tammy who was very pleasant and got someone to come over within 30mins. Tony was the person who helped us. He was very helpful and explained everything to us in detail and was able to diagnose the problem and fix in a short period of time. I highly recommend this company and Tony to anyone in need.

We soooo appreciate Mr. Rooter, from the time we call in our problem things are always handled quickly and professionally.
Thank you guys for always coming through for us. John my maintenance guys really appreciate how fast you work and your positive attitude.
I think Mr. Rooter is by far one of the best plumbers I have dealt with in my 20 years of Property Management.
Sincerely and gratefully,
Teresa
Property Manager

Had Francisco out to the house today. Was professional, friendly and very honest. Fair prices and very thorough. Thanks so much!

Late on Sunday night we had a backed up toilet & the bathtub wasn't draining.. Mr. Kennon White arrived on the scene & handled everything thouroughly & efficiently. He is a true professional. Thanks again Keenon for saving the day

Maintained communicate of what steps had to take place. MARCUS was a champ and worked into the night to get our job done!!!

Had great experience with this company and more specifically with Jacob. He was honest, direct, very competent and explained everything he was doing and why. Great representative for the company. Will definitely recommend their services to anyone who has a need.

Been using them for years. Marcus and Bo are very knowledgeable and always get everything back up and running quickly.

Super nice guy came out at the end of his shift all the way to Newcastle. It was dark and cold and he helped us unclog our lines. Thank you, we will be using you guys in the future (not too soon i hope, ha ha!)

ON TIME AND GREAT SERVICE

When no one else would not come on a Sunday.. Mr. Rooter (Joe) was at my door in less than 30 min. No extra charge for being a Sunday. All my sewage was plugged under the house, and showing its ugly smell at every opening it could find inthe house. Joe wasted no time sending the snake down the drain, then went into the house making sure everything was draining, took the time to hose down areas in the home.. He was Very polite, explained what was he was doing and the price was reasonable. They saved the day for me!!

The plumber was very personable but not skilled in replacing 4 vanity faucets in my 3 bathrooms. He purchased the faucets from Home Depot rather than a website for plumbers with more inventory so the plungers/sink stoppers don’t operate (opening/closing) on 3 due to custom built granite countertops (even though the old ones operated perfectly). He blamed the construction instead of taking responsibility for not having ordered correctly. Also, he didn’t tighten the nozzles or handles firmly enough so they came loose within a few weeks of wear. He came back twice to tighten them down. He struggled doing so partly from poor skill and partly because his tool box was nearly empty of bolt options. After 4 or 5 tries, he finally found bolts that seemed to work. After 2 months, so far all are still firmly holding to the countertops but I do not recommend Mr. Rooter for custom plumbing.

***Two star review only because they charged me for a sewer line blockage they could not clear.

The service man was pleasant and helpful. I will get an estimate for plumping replacement at a later time.

Oleg was very professional and thorough.

The day before I had company coming for dinner my kitchen sink got clogged and I couldn't get it cleared. I called Mr. Router and he was at my house within a couple of hours. He cleared the drain and charged a very reasonable price. I was very pleased with the service.

If your sewer is backing up, you are NOT having a good day. Mr. Rooter was on the job fast and fixed the problem in under 30 minutes. They gave me a quote prior to making repairs and offered additional recommendations to avoid the problem in the future. The technician was clean, courteous and very professional. I highly recommend them!

These guys are horrible. Charged exorbitant fees to misdiagnose our plumbing problems then gave estimate that turned out to be literally thousands more than the company we eventually went with. Plus were patronizing and rude. We went with Affordable Trenchless and they were great.

Keenon was very professional and did a great job explaining the charges and even gave us a small discount for asking him to fix all of our toilets at once. I highly recommend Mr. Rooter and Keenon specifically.

Very courteous and honest. I would certainly use Mr. Rooter again.

Technician was very helpful and knowledgeable.

They never returned my phone call

Fast, easy and done!

5 star service! Great experience!

John came quickly when I had an emergency and assessed my situation. Was friendly and a good communicator. I ended up needing an a/c tech, not a plumber, and he didn't charge. But I plan to call Mr. Rooter in the future. Thank you!

Nice, competent people.

Prompt service. Matt solved our problem quickly and professionally.

Courteous, knowledgeable, on-time,, helpful.

Marcus and crew were highly knowledgeable and professional! Things were quickly and no mess left behind. Thank you for a wonderful job well done!

Fantastic service, really went the extra mile to make sure service was working and to stay within the quoted price. A+

Very good service and nice people!

It was very nice to get an appointment scheduled so quickly when a lot of other plumbers wouldn't even return my call. Beau worked quick and was very knowledgeable and professional Great experience with Mr. Rooter! Thanks!

Danny came out found the problem. And did something he had only done 3 times in his career. Stick his arm down our sewer pipe and pulled out a bunch of... well you know. It wasn't pretty, but he did cause our mom is on dialysis and backed up sewer is really unhealthy for her. We truly appreciate everything he did. Awesome service. If we ever need any type of plumbing or sewer service in the future. We won't hesitate to call them back.

Kitchen faucet replaced and pipe repair.

Fantastic customer service, quick response time. Would recommend to family and friends with no hesitation. Thanks for taking care of us!

These guys were so honest. They worked so hard to help me save money and not have to flush out my whole drain. They went above and beyond. I would recommend them to anyone and everyone. I won’t ever use another company. They are 10 stars

Oleg,tech very professional. Gave excellent service. I would highly recommend.

Very courteous repairmen. They explained things very well and provided accurate estimates. And they did what they said they would do!

Wonderful quality service. On a Sunday evening they responded within minutes by phone and here here in less than an hour to fix my problem before serious damage occurred. I have their number safely added to my address list and would not hesitate to call them again! Highly recommended.

The service was awesome. I was able to get a same day appointment and they called giving me updates as to when they would arrive. I was told around 2:15pm and that is exactly when they were here. The issues was diagnosed and fix within minutes.

I highly recommend Mr Rooter of Sacramento. I know I will use them again.

Thanks a bunch guys.....

Carri D

On time arrival, friendly and professional service.

Mr. Rooter came to the rescue on short notice after the originally scheduled company was unable to do the dishwasher installation due to a staffing shortage.

Great friendly service. Free consult.

Very professional but honest service. Excellent job for our needs. Strongly recommend Mr. Rooter service!

Roger did an amazing job. Very professional and knowledgable.

Always prompt and fair. I use them exclusively for my business. Specifically Jackie, John and Marcus. The price is transparent and there are no surprises.

THE TECH IS LEARNING ON THE JOB. JOB NOT DONE RIGHT. PRICE IS TOO EXPENSIVE FOR THE WORK DONE. THE FAUCET IS STILL LEAKING.

Can't give 5 star yet installed water line for icemaker to be delivered 10/5/21. Have to see if it works first. Arrived on time knowledgeable was in and out in less than 1 hour. Very professional staff.

On Wednesday, 1st man I spoke with said I would be next and would receive a call shortly. Received call and told I could not get service until Friday. 😏

Beau is a great 👍 plumber and says it like it is .. thank you 🙏 for your hard work..

Joseph was amazing. He was polite and efficient. Explained everything to me fixed my problem using his good sense.

Always quick services with a great price 👍🏼

My plumber, John, was very quick, efficient, and friendly. I would highly recommend this company!

We kept having the same problem for years and plumbers were flushing the lines. Mr. Rooter wanted to camera the line to actually find the problem. They found it and is fixing it. They are very professional and pleasant to talk to. The staff are always courteous and helpful on the phone.

Started with 3 feet of drain pipe replacement to 38 to 42 feet on an old home. Cast iron pipes were shot. I get that, but 1 day shy of 4 weeks due to you are short staffed for a job you know is a huge one. We went with them thinking they understood our urgency due to the caring of our disabled Dad. No main bathroom for 4 weeks for 4 people using the master bathroom. After initial start of a 2 day job that started on a Friday, they were supposed to come back the following Wednesday and finish by Friday. Did not come back till Thursday. Not done on Friday. Was not done the following Friday, finally done the following Thursday. They do not repair the walls they have to get into, nor do they repair the bottom of the kitchen cabinet they cut.
Cemente slab they poured was rough and not even with original slab. We had to pay extra for prep to replace flooring, due to the unevenness of cement and it needing to be sanded. Then the flooring tech just poured leveler due to the sanding was taking to long. He did smooth out the tops. They cleaned out the cemente mixer on our front lawn and said it would not be a problem, it is just a little bit and it will run down the lawn, well no it did not nor was it a little bit. Still cleaning out cement and ricks out of our lawn.
Not happy this time around.
In my opinion do not take another job on until you get a previous job complete.

Did a great job for a fair price too. Thanks for a smooth flow😊

Jackie and Nolan did a fantastic job in replacing my toilet. I was really appreciative of them being so accommodating for starting work earlier than their normal business hours, and arrived promptly as scheduled. They were courteous and professional.

Chris with Mr Rooter arrived on-time, communicated clearly after diagnosing the issue with our drainage and presented different options to address our concerns. He was kind, humble and energetic. He clearly lives his work, solving problems and helping people feel comfortable in their homes. If he is the standard of their employees, I HIGHLY recommend Mr Rooter!

I have a hydronic heating system that needs repair. Mr. Rooter suggested that I need to have my water checked even though it is a closed loop system. I had the water tested. Even though the test showed that my water is fine (I talked to the lab tech who has 30yr experience) and my current softener/filter is doing its job Mr. Rooter said I needed a new fancy system to the tune of 7K!! Needless to say I did not trust them to fix my hydronic system.

Great response time and customer service. I have used Mr. Rooter before, always with excellent results.

They showed up on time with a phone call before hand. They were professional and took care of the problem. Very easy to work with!!!

I like the seriousness of the plumber in place, following the case, until solving the problem

Very professional service. This was a rental and they worked with tenant and kept me informed of every step

The property management company that I work for used Mr. Rooter recently for a plumbing job at one of our client's rentals. They were fast and professional, plus their prices definitely beat out the competition on this particular project. Our company will definitely use them again.

John D'Anneo of Mr Rooter Plumbing came to my home and installed a new dishwasher after our prior one was leaking and John gave us a fair estimate and worked quickly to get us back in business. He tested the unit and made sure it worked efficiently and left our kitchen clean! I would ask for him again! thank you!

Wonderful service, excellent technician. Took his time fixing the problem in our lines, clean and prompt.

good service and very professional

I acquired Mr. Rooter on the internet. They were waiting for me even before I reached the property. they were courteous and very attentive. I watched the camera inspection every step of the way and they explained exactly what I was seeing. I was really impressed with there workmanship. I would highly recommend them. even the price for this inspection was reasonable.

Excellent service, very nice serviceman. Good explanation and a warranty as well.

Had great customer service

Excellent service, and efficient work. Call the local number, otherwise you might not get service.

Friendly fellows, showed me the actual what was not being the problem relieved my worry. Then cleared out the real misbehaving area gone in in short time.
DID NOT tell me to repipe the whole house without even having seen it like Bonny's guy tried to pull on us. Gave couple suggestions on avoiding the problem before it happens again.
Tkxxx

Beau was fantastic. He was very informative about what he was working on and gave very clear price points before he started working. I was quoted a few hundred dollars less than another company for the same work. I was thrilled. Beau unclogged our sinks quickly and did not leave a mess behind. I will definitely be calling this company again for any future plumbing needs.

Fast, professional, great pricing!

Quick and honest help when neeed on a Saturday:)

What can I say about my experience with Mr. Rooter other than I highly recommend them as a choice for your plumbing needs. The dispatcher was super friendly and responsive. Worked with my schedule and was very pleasant while doing it. My technician team was Jacky and Dave who were very friendly and professional. Jacky and Dave diagnosed my repair quickly and repaired my shower with excellence. They even educated me on how to do some things with my shower. These guys are top notch. Without a doubt I would recommend these professionals.

Marcus was professional, quick and efficient, and explained everything to me.

The technicians who came to my home at 10:30ish at night were the best in the business. The cost was very affordable. If I never need plumbing services again , I'll take Mr. Rooter.
TH.

Mr Rooter was called on rainy night to fix a problem with the water heater, it was not delivering hot water to the house. A part had gone out and needed replacing. The service man was able to fix the problem in 90 minutes and was on his way. Wow, I was grateful.

Recently I needed my tank water heater replaced. Mr Rooter was able to do the work in one day. The price was agreed upon before the work started. My experience has been positive. Thank you Mr Rooter.

Marcus was promt, professional and knowledgeable. You can tell he wanted help get our pipes issues resolved

Keenan was highly professional and very respectful of our space. Main Line snaked he went the extra distance and helped clear the backwash in our bathtubs Etc

The technician Mr. Rooter sent out was great. He knew his stuff and got me fixed the way stuff should be fixed. Very professional and friendly. Will definitely use this company again. Thank you Roger.

Highly professional service with attention to explaining my new detail. Excellent service.

We had two backed up toilets on a late Sunday evening. I called several Plumbers that advertise “24/7” service. Only one big named plumbers outfit answered but they could not help us until Monday morning. I finally received a callback from Tammie at Mr Rooter and she set me up with David but David was two calls away. David did arrive later that evening. He diagnosed the problem before he knocked in the door. He told me the problem, gave me a quote, and started to fix our drains. David is a pro and completed the job quickly. The next time this happens, I’m calling Mr Rooter first.

Beau was very informative regarding how drains work and provided the reason and even shared the video on why our drain got plugged.

The young man that came was professional. He was pleasant and informed me of all his findings. He even involved me in the whole process. I was pleased with his service.

The repair person keep me informed on the needed repairs. He was very professional and I felt comfortable with his work.

Mr. Rooter was able to come out the first day we called and help us with the diagnosis of the plumbing problem. Thanks so much!

Had the best experience. Our shower / toilets backed up in both bathrooms on the Saturday night before the Super Bowl. This was the best rated place online. The Plumber came out within 30 min and within a hour our problem was fixed. The price was totally reasonable for an evening/weekend/ emergency call

It was an all day thing and lots of money later but they got it done. We are happy!

Mr Rooter saves the day!!!

Professionalism and competence from the second they picked up the phone. Couldn’t be more happy with the level of service we received.

The technician came out on a Sunday within a couple of hours of our initial call. The Tech was informative and fixed our water heater quickly. Thank you!!

Very happy with the service l received. My main sewer line clogged and l found Mr. Rooter Plumbing on the intranet. It was late at night so l emailed them. A plumber was here early the next day. Keenon was very proffessional and fixed my issue. I was so happy with the service he provided I also had him come back the next day and fix a couple of other issues l had. Will definitely use them again if l need a plumber.

On the basis of just one call, I would give Mr. Rooter of Sacramento five stars for availability, responsiveness and thoroughness. As for quality of the work, it's far too soon to tell, so I offer no rating.

Excellent and professional service!

Jacky is fantastic to work with - on time, very knowledgeable, very skilled at what he does. We’ve got an old house with some issues - he was able to find solutions that made everything work. Much appreciated - he saved the day!

When called, Mr rooter came right away and gave us a quote. They made an appt to fix our problem and were right on time. They fixed our leak in an expedient manner.

Hot water went out and was flooding our garage at a time when our family was having many people come over, and hot water was necessary. I called many plumbers who quoted a 1-2 week waiting period, I know this is not really an emergency in comparison to other issues, but it was something we needed done more urgently. Mr. Rooter came out within 24 hours and quoted us an issue with the fix, once we agreed on the quote, they were back at an agreed upon time to fix it. They were in and out, and broke down the costs and next steps efficiently. Would highly recommend Mr. Rooter for their professionalism and knowledge of systems.

Charged $245 for 15 minutes to unclog sink problem using video head to free grease clog in main line. Tech talked me into buying useless bio-chem treatment that he said would eat away grease, etc and prevent future problems. 3 months later, I had same clog, same problem. When I called them, they said no warranty, no discount. Blamed new problem on egg shells and bad disposal. Avoid these people!

Mr. Rooter is undoubtedly the finest plumbing company in the area. We had a Saturday night emergency. Our call was answered by a live human being. We were told that a plumber would arrive within 90 minutes. He arrived within 15 minutes. Jonah was courteous and provided options. The cost was fair. We are grateful to him and that we found a company that put the customer first. Our highest recommendation to Mr. Rooter

We used Mr. Rooter to help with installing 5 commercial toilets. They arrived on time, completed the work in a timely manner and did a great job overall. We appreciate their ability to help us out in a timely manner. We will definitely be calling them in the future!

John, was very friendly, helpful, knowledgeable, and upfront about the costs. Fast service, great company

I called Mr. Rooter Plumbing of Sacramento during the Labor Day weekend on a Sunday, with extremely hot temperatures. They were open and the lady of the phone had a crew at my building within an hour. The sewer line was backed up on all four of the units. Bo arrived and told me about the back up and gave me a fair price. He unclogged and checked the complete sewer line. Thanks for being prompt, honest, and professional. I will definitely call them for my next job.

Keenen did a great job of not only clearing our clog but explaining things to me.

He ran new pipe and didn't fix my problem all he did was make it look pretty.

👍👍

This was a very good experience. I will definitely use them again. They had there technician Marcus came out at 10:00 p.m. and he got the job done quickly and efficiently. He also had great customer service. Also the price is very reasonable. If I ever have a problem again I will be calling Mr. Rooted.

John (Sacramento Mr. Rooter) was very knowledgeable, helpful, and a great listener!

I am going to turn to Mr. Rooter first, for any future plumbing needs.

They charge one flat rate, no matter how long the job takes.

Joe was awesome!!! He was professional, friendly, fair, and timely. He gave me a detailed explanation of everything that was going on. He was very friendly and on top of the problem.
The employees on the phone were friendly, professional and organized. There was a little confusion about the appointment time because I’d called them late the night before, but the woman on the phone, the manager and Joe got it straightened out right away and I couldn’t ask for better service!
I’d definitely use Mr. Rooter again and I would definitely request Joe!!

250.00 just to snake one toilet.... Yeah ... Not

Thank you Mr.rooter! I had a leak inside my walls, all over my living room and bathroom. They completed the job very fast. Found Mr.rooter on google read the reviews and decided to give them a call. I would definitely call them again, hopefully I don’t ever have to (fingers crossed) lol

Responsive, effective and great if you purchase the contract! I am impressed most with Marcus who is one of their top plumbers!!!

I Called for a mainline plumbing problem a Hispanic guy came here in less than an hour very respectful ,communicative , patient and got the job done less than an hour his name was julio gave us professional service
This guy doesn’t waste your time he gets the job done ✅ will definitely be calling back if I need a plumbing service and will be requesting him . This company is worth the money

Very friendly, and quick to determine issue, and address it.

I worked there, gave this company 8 years of my life then was fired without any real reason as to why. I gave this company my life, at times was able to make a decent wage but in the end I was thrown under the bus by the owner and manager. They won't admit I did so much for the company giving my weekends and holidays when the other technicians wanted to stay home with their families. After I was fired I brought forth a case for pay not received and they even denied me unemployment which fought and finally got. Many times I sent them to the labor board for back pay amounting to well over $30,000 but reluctantly settled for half and demanded it all even though they said it'd be given in installments quarterly.. I wish I had seen the truth when there seemed to be ownership changes and a large turnover which led to hiring unexperienced people. I being a fully trained plumber ( not a drain cleaner) was not treated fairly during my last 4 years. Yes I have since moved on to broaden my skillset and work for a real company doing both plumbing and HVAC. In the end, working for this company was actually a tax on my mental health and am glad to be away from the negative environment it produced

On-time, friendly, explained what he was doing, reasonable price.

On time and problem solved.
Even though it was a little past appointment time, I was notified and given a new arrival time.
I would recommend .