Best Air Conditioner Unit Replacement in Sacramento CA

Amazing experience! After frustrations with my warranty company and delays I called Rooter Hero’s and YES THEY ARE HEROS!! Came out right away and stayed all day when my small problem became a big one. They explained the process throughly, offered me options, were personable, pleasant and professional. They even cleaned up after themselves including wiping up and sweeping. Fair price for the immediate need and time spent. I also appreciate their work comes with a warranty. Will refer them to anyone looking. They also do home repairs and installations. Use them .. I will when I get the opportunity again. 5 Stars plus! THANK YOU ISRAEL, SUPERVISOR AND CREW!!!Work description: snake, installed clean out, replaced/reinstalled all pipes in the garage and under the sink, hydro flush, garage disposal clean out x2, fixed water pressure at faucet.

I called this company because my AC had stopped working. I scheduled an appointment in a 5 hour window. While I was booking the appointment he was pretty much trash talking home warranty companies. For example they hire newly trained people who do know what they are doing. I made an appointment so I could at least have someone look at my AC. After I booked an appointment a company who works with my home warranty called and I made an appointment with them pretty much the same time I had made with fix it rite. I called fix it rite to cancel my appointment and the guy I talked to previously answered the phone. I told him I was cancelling my appointment since my home warranty called to schedule an appointment he just said I told you about home warranties and then he just started laughing and said okay I will cancel. How unprofessional not way to treat potential customers and to trash talk your competitors. I never told him the name of the company my home warranty went through so he was just lumping everyone just indicating to me he was better than them

I came home to find the ceiling of my daughter’s closet being held up with a stick! Apparently the tech had to cut the attic entrance bigger for some reason, which I did not approve beforehand. My daughters room and bed was covered with insulation, crooked registers, bowed registers, black screws used on white registers, plaster damage around registers, insulation hanging out of registers, they installed a new register inches away from the central air intake and to top it off I came home to all the packing materials from my new unit left all over my yard! I have called week after week to have these issues resolved and nobody returns my call. I expect better customer service with the price I paid! Wishing I would have used a different company!

Ernesto was very helpful, courteous and knowledgeable. He explained what the problem was and recommended what maintenance needed to be done to keep our unit working at its full capacity.

Solid work-fast and efficient-new right away that the outflow from the tankless water heater was constricted & the issue was there-& NOT in the water heater itself. That alone was worth the visit !! Highly recommend-(and Shawn was a great person to just talk with in general!) great guy -great company!

They were very speediant and courteous over the phone and on person. They took the time to explain what was wrong and my options. I would definitely call them next time.

Our heater would not start. Gilmore sent out Lorenzo to check out the problem. At first he thought the transformer was bad and planned to replace it. He then tried the reset button before replacing the transformer and the furnace was functioning properly. We thankful for this since it was a huge savings. Great job Lorenzo.

Anthony was great! Arrived early, explained the issue and was honest about the repair. I would certainly call on him again!

Quick, friendly and professional, what more can you ask for?.