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Bonney Plumbing, Electrical, Heating & Air

Bonney Plumbing, Electrical, Heating & Air


11101 Trade Center Dr, Rancho Cordova, CA 95670

Description


Bonney Plumbing, Electrical, Heating and Air, has been your local, reliable service company since 1978. As an A+ rated member of the Better Business Bureau, we have worked hard to build our reputation by providing you with top notch technicians, superior products and exceptional customer service. We have serviced thousands upon thousands of satisfied, loyal customers and are so pleased to earn your referrals. You can count on Bonney for quick, reliable service and repair for your plumbing, electrical, heating and air conditioning needs.

SERVICES


A/C system maintenance, A/C system repair, Ductless heating & A/C services, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC duct & vent repair, HVAC system maintenance, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Repair HVAC, Thermostat repair, HVAC system repair, Thermostat installation, Electric car charger installation, Electrical outlet & switch installation, Electrical outlet & switch relocation, Electrical panel repair, Electrical panel replacement or upgrading, Fan installation, General alarm installation, General repairs, Ground wire installation, Light fixture installation, Outdoor lighting installation, GFCI Installation, Generators, LED Lighting, Rewiring Your Home, Smoke Detectors, Whole House Surge Protection, Plumbing leak repair, Sewer cleaning, Ac Units, Air Conditioners, Air Conditioning Installation, Air Conditioning Repair, Air Purifiers, Backup Generators, Bathroom Remodeling, Business Service, Ceiling Fan Installation, Commercial Services, Ductless Mini Split Systems, Electric Vehicle Charging Station, Electrical Upgrades, Electrical Work, Ev Charging, Faucets & Sinks, Furnace Repair, Garbage Disposal Repair, Gas Leak, Gas Line Repair, Gas Pipe, Heating & Air Conditioning Services, Heating Installation, Home Services, Hvac Systems, Outdoor Lighting, Panel Replacement, Piping Systems, Plumbing Sewer Repair, Pumps Faucets, Repair Heating, Safety Inspection, Sewer And Drain, Sewer Line, Sewer Repair And Replacement, Slab Leaks, Underground Piping, Water & Gas, Water Conservation, Water Heaters Tankless Water Heaters, Water Lines, Water Main, Water Piping, Water Systems,

Reviews


Khristina Vaughn
Khristina Vaughn
6 months ago
Sean fixed my shower on/off valve! He was very friendly and explained what needed to be done. He was also friendly ro my dogs!

Michael Andrews
Michael Andrews
2 months ago
Whether it be plumbing, heating, air conditioning or electrical Bonney Plumbing is the only company we call.We have used other companies in the past and made the decision to go with Bonney Plumbing for all of our personal and commercial needs.Today we had Manuel “Manny” come out to our home. Manuel is one to watch as he will go far in business(life). Manny is very professional, personable and courteous - just a pleasure to work with.On another note. One of the main reasons we started using Bonney Plumbing years ago was on account of Sam Blakely. Sam is at the top of his game when it comes to knowledge, customer service and being trustworthy. Sam quickly climbed the ladder at Bonney Plumbing to oversee all field operations for Bonney Plumbing. We found out he is no longer at Bonney Plumbing and he will be missed.However should Sam Blakely start his own company we will be the first to send Sam some business. Great guy! Share the wealth (((SMILE))).I’m retired now, but when I was working(in my own companies) we used other companies for plumbing and electrical services. I’m happy to say I placed all of our business with Bonney Plumbing and Heating before I sold to First American Title. I was also instrumental in placing several large HOA’s in the Sacramento area over to Bonney Plumbing as well.I hope I have expressed my satisfaction and trust above with Bonney Plumbing.Sometimes you pay a little more, but isn’t it comforting to know the job is done right the first time? Time is precious and time is $

Matthew Greenan
Matthew Greenan
4 weeks ago
I called about a running toilet. I figured a broken flush valve or worn seal. Being elderly I wanted a professional. The estimate was 1212.00 for a 250.00 toilet. I declined. Spent 7.00 for a new seal saving 1207.00.

jenni Samano
jenni Samano
2 years ago
Awesome customer service across the board. Of course my AC decided to quit blowing cold air on THE hottest day (110 degrees). I scheduled an appointment online for Monday but received a call shortly thereafter telling me they could get someone out today. Steve, the technician that came out was great. He diagnosed the issue, gave me some options and quickly got the cold air blowing once again. Unfortunately it's a temporary fix and I need to replace my system, but at least it's not 90 degrees in my house anymore! Definitely would recommend Bonney.

Barbara Herbert
Barbara Herbert
4 months ago
Work was performed in a very neat & professional manner.
Workers were very polite and knowledgeable.

lizy choothath
lizy choothath
3 months ago
Stephen King did a great job during our scheduled AC maintenance day. We are very happy with the explanation Stephen gave and took care of all the issues and we can feel the peace of mind as the summer is approaching. Thanks Bonney, for sending experts to us. Stephen was polite, courteous, knowledgeable, professional, pleasant, & friendly.

Lisa Austin
Lisa Austin
2 months ago
Service professionals were great! Thorough, explained what they saw and made reasonable - safety aware recommendations. No hard sale, but thorough description of the potential issues! Secondary professionals arrived within 24 hours to reach-evaluate and offer thorough insight.Additional acceptance of my “Little’s” 2-small dogs who absolutely LOVE people, and they enjoyed the “NEW FOREMEN” on shift yesterday and today…great experience had by all.Class act, and I don’t mean to imply they were acting. True professionals through and through.!!!Thank you!

Patricia White
Patricia White
4 months ago
Ernesto looked at my furnace & discovered 3-4 different problems as well as AC damage outside. He said he’d arrange at Bonney to have someone scheduled in order to give me specific prices for furnace repairs. In the future he said someone should check whether or not the air conditioning unit can be repaired or replaced.I also spoke with Matt Kazen who installed the furnace 11/30/2019. I have an appointment with him on April 3 to look at the furnace and also the AC unit outside. He looked at photos that I’d sent to him. He believes that there’s no serious damage to the furnace. The AC unit is old and it’s leaking some oil. He said that it needs to be cleaned, but it can be fixed.

Aurion Red Eye
Aurion Red Eye
3 months ago
John did a great job and was very knowledgeable and honest. Didn't try to push us into buying anything but gave us options.

Mike Choi
Mike Choi
5 months ago
Sid is very friendly and knowledgeable electrician. He did an excellent job with NEMA 14-50 receptacle installation for my wall charger. I'd recommend Sid from Bonney to perform this service to anyone!!!

Marci Martinez
Marci Martinez
2 weeks ago
Did a great job on checking my heating/AC system. Found small problems that could turn into bigger ones. I liked that I wasn't pressured into making any decisions right away into either fixing the system or purchasing a new one.

Andy C
Andy C
7 months ago
Clogged drain related to our garbage disposal. I used their chat to set up the appointment for the next day. The appointment was confirmed by text early that next morning, and we received email and text updates as our appointment approached. The work was done quickly and well, and while I would always want to pay less, the quoted price was satisfactory. We have, and likely will continue to use Bonney whenever we need plumbing work done.

Annie Bailey
Annie Bailey
4 months ago
Brandon was great, very thorough and explained everything to me and it was an overall great experience!

L Anaya
L Anaya
a month ago
stephan really saved us !! the previous person that came out before him did not do the work right ended up wiring our new thermostat wrong .stephan came out and saved us fixed in no time super professional i would give him 10 stars if i could .

Sarah Katinger
Sarah Katinger
a year ago
I used Bonney for a bad leak under my kitchen sink. Bonney called me back immediately and had someone out to fix it the same day. Matt was super knowledgeable, kind, and fixed the issue quickly. I will definitely call Bonney for all my plumbing, heating, and air issues in the future. I’ve already scheduled a furnace tune up with them because of the great service!

B Barrett
B Barrett
a year ago
Nick V and Tra T did an excellent job installing our new Daikin HVAC unit. Our Goodman unit lasted 25 years and we are hoping for similar performance from this unit. Very professional, courteous and quality work.

Prashanth Muthyala
Prashanth Muthyala
5 months ago
On Saturday, I had an emergency with my bathtub faucet, where the faucet wouldn't shut down the water. I had to shut the water to the entire home. I called Bonney for help. I reached out to other plumbers, too, but no one was available or ready to help until Monday.Great Customer Service: Operator Alej Andra booked for the next day, but she reached out to technicians as I didn't have water to my home to check if someone could be available immediately. She called me back in less than 30 min to tell me she found a Technician who could be available in less than 30 min.Technician Mr. Trent Mebust was above and beyond in his courtesy; he understood my problem and got to help me out immediately. He took time to explain what he was doing and why.Pricing: Pricing was way less than the other plumbers who said it would be double the cost to be on emergency for the same-day service.Overall: great customer service and customer experience. I would recommend Bonney.

C W
C W
2 weeks ago
Gulliermo was on time and very personable. Pretty much knew would need a new water heater when I made the appointment. He explained the options and the required changes needed (code.) He worked to get the water heater out of the closet and set things up for the new installation the next day.

Bob Lyons
Bob Lyons
5 months ago
John is the best technician I have had service from he was very prompt as a follow up to an immediate need to check why my system was not working. Diagnosed problem quickly and got my system to run. System still has a few issues but this is not something that could be fixed today.

SS Punch
SS Punch
5 months ago
Company very prompt and professional. Colin stahl was very courteous and knowledgeable. Work done well and on time

Jason thach
Jason thach
3 weeks ago
I am pleased with Ari's performance overall. Ari is friendly, knowledgeable, and pleasant to talk to. He is an asset to the company, and I would like Ari to continue helping me with my AC unit needs in the future. Thank you, Ari and Booney, for your assistance.
-Jason

Gail Matero
Gail Matero
2 months ago
Kirk was on time very professional. Answered all my questions and explained what he was going to do and how much time it would take.

Cmdy Nja
Cmdy Nja
a year ago
Bonney Plumbing, Electrical, Heating & Air was awesome! Our water heater died and we were able to get an appointment the next day for quotes. When they arrived, they had everything we needed and were able to install a great new one and do all the code upgrades too! Very professional and thorough and knowledgeable. Definitely will use them again in the future! Thank you Bonney!

Deborah Wiest
Deborah Wiest
10 months ago
Bonney is by far the most reliable, and professional Heat & A/C company in Sacramento. Bonney just replaced my HVAC system on the roof. They also replaced 2 ducts in the attic, plus replaced the thermostat and installed 3 new fire alarms in the bedrooms. Cody and Tran did the work and I was astonished and beyond impressed with the perfect and timely manner in which they did the job! We didn’t even hear them on the roof! It was worth every penny and this company and their employees deserve much more than this review. If you want the job done right, call Bonney!! 10 stars to Cody and Tran!

Noelle C
Noelle C
a year ago
They did an amazing job. Really appreciated their thoroughness. John was provided our estimate and gave a great breakdown on getting the vents cleaned and our options. He didn’t give me the feeling like he was trying to push me into something higher or add on anything unnecessary and I loved that. Our techs, Kyle and Terrell were really friendly and informative so it was nice to chat and learn a bit more about our system. We moved from the Bay Area and our allergies had been getting really bad on top of the actual allergy season starting up as well. I checked the vents to try and put a filter on but when I saw how dirty, dusty, and hairy they were from the previous owner, I immediately shut them and opted to get a cleaning done. Hoping this will help with our allergies in conjunction with our room air purifiers. Thanks again!

Linda F
Linda F
a month ago
I needed immediate plumbing service after both toilets in my home began to leak simultaneously. My housekeeper, unfortunately had been putting Clorox into the toilette tanks. The flappers were entirely disintegrating. When David arrived he quickly informed me that Koehler discontinued not only my model but all maintenance parts years ago. Bonney stocks replacement toilets on their trucks so I had one toilette completely replaced the same day with a quality Bemis product. I am retired so will budget the second toilette next month. I am extremely impressed with the quality of plumbing service provided on the spot by David and Bonney. I highly recommend this company.

Lloyd Alma
Lloyd Alma
a month ago
Arsalan was professional, knowledgeable and friendly. I appreciate that he was thorough, and fixed a problem that was affecting our AC. Glad they came out for free as part of our service membership.

Shane Baker
Shane Baker
2 months ago
Bryan was very informative, knowledgeable and kind. Great service. I'd recommend Bonney for future services

Warren Searls
Warren Searls
2 months ago
I think Bonney is a little more expensive than some smaller companies I have checked out, but feel Bonney is worth the little extra cost.

Kemal Gurer
Kemal Gurer
a year ago
Victor from Bonney Heating, Electrical and Plumbing came to tune-up the AC. He checked all necessary components that AC needs to be in good working order, including AC fan, capacitors, blower motor and its capacitor. He also checked the temperature generated by the system. I have seen my own share of heating and cooling technician and even got deceived by one of them in the past, who tried to persuade me that the unit was defective. Victor was very courteous, professional, and explained what he was doing in detail. I believe he is one of the honest and most knowledgeable heating and cooling system technicians in Sacramento area and Bonney is lucky to employ him. Because of his many years of experience, he is also a go-to-person and helps his fellow workers to diagnose the problems at their job sites. Thank you Victor for your work that was above and beyond.

Shannon Morgan
Shannon Morgan
4 months ago
Si Dip Was extraordinarily friendly and was willing to work with me. Even though I ended up opting to do the job myself, I appreciate the professionalism and friendliness he showed

Cindy Prasad
Cindy Prasad
a month ago
This company is very professional and they come out quick. This company will be the only company I will call in the future.

Loryn Bogren
Loryn Bogren
a month ago
Bonney Plumbing's installers did a great job. They were very professional and friendly. They assessed the problem and promptly fixed it. Everything was in working order and running smoothly when they left. Thanks, Bonney, for hiring and training such competent installers and making our lives better.
Loryn

Kathryn Samson
Kathryn Samson
a year ago
Everyone from the Bonney team were very professional and courteous. They always kept me informed. I'm glad we were able to get a good price for our AC/heater unit before summer heat comes in. Thank you!

James Van Dyke III
James Van Dyke III
a month ago
Bryant Burton was professional and fixed my kitchen faucet quickly.

M&C Shepard
M&C Shepard
3 years ago
New customer to Bonney. Had a pipe leak that was causing water damage to my ceiling. First of all they were able to get someone out very very quickly, which I was very surprised because it is Sunday. Chris came way early and was really friendly. He took a look at the issue and was very transparent with the cost of work. He was extremely fair with the pricing and I am still floored by how affordable it was. He took a thorough assessment of the problem and repaired it quickly. Overall extremely impressed with Chris and Bonney. Will use again and recommend!

brandi w
brandi w
a year ago
I was looking for someone to come fix a leaking pipe and it has not been an easy task. Tried Roto Rooter and they wanted to charge $2800 to fix plus the cost of removing the siding to get to the past which would have been a couple thousand more. Then I called Bonney and i honestly should have started there first. They were able to come out within a day and the tech they sent (Ariel Hernandez) was amazing. He diagnosed the problem, explained to my elderly father in a way he could understand, reached out to me to let me know what was going on(ABS repair) and then got to work. And the price was more than $2300 cheaper than Roto Rooter. After Ariel was done he sent me pictures showing the before, during, and after. He just left and I wanted to write this right away so I remember everything. Thank you Ariel and Bonney!

Ronald Jones
Ronald Jones
6 months ago
Out of the top four Tesla recommended electricians who are all rated 5 stars, Bonney Electrical is the only one who stands out. I contacted them on a Sunday. By Monday, the following day, they gave me an estimate and my EV wall charger was installed and ready to go. My Tesla arrived Tuesday, the next day. That was very quick! The installer, Si Dip, was very friendly, professional, neat and organized, very skilled and knowledgeable. The other electricians who were 5 star ratings took at least three days to provide me an estimate which were all over priced. I provided pictures to these electricians online and it still took them longer to respond. I highly recommend Bonney. I would absolutely rate them 10 if I could. Thank you.Ron Jones

Susan Davis
Susan Davis
4 months ago
Jonathan and Damian were courteous, professional and knowledgeable. They showed how the pipes under the kitchen sink were eroding and explained how this results from high water pressure and hard water. They performed the necessary repairs with skill.

Mark Moreno
Mark Moreno
3 months ago
Brandon did an a/c inspection and tune up. He probably cleaned the exterior unit better than any other tech has done before. He explained key preventative measures which I can take to get maximum life out of my unit. Will be happy to have him again.

Sean Dermenjian
Sean Dermenjian
3 months ago
Roderick was very knowledgeable and helpful, gave me multiple repair/ replacement options. I will use Bonney next time I need repair help

Christina Machado
Christina Machado
11 months ago
Ariel repaired/replaced my washer valves that were broken during the install of my washing machine (not broken by Ariel). Same-day service, thank goodness since I had no water!Ariel was super kind and friendly and did great work. I was so stressed about this plumbing emergency and my experience gave me such relief! Definitely recommend and cannot say enough good things!

Brandi
Brandi
3 weeks ago
Every time I call for services the operator is always so pleasant. The work performed by the technicians is always impeccable.

Barbara Stanfill
Barbara Stanfill
5 months ago
He was just great, could not ask for better. He was a great experience. Thank you Chris.

Dominic Indencia
Dominic Indencia
4 months ago
Great installation of my Tesla Wall Charger. I appreciate all his hard works and very happy with the result.

Mary Tarro
Mary Tarro
3 weeks ago
Solomon identified himself and asked questions immediately as to service needs. He checked and rechecked AC system. All is good!!

Janet Steffen
Janet Steffen
3 weeks ago
Good job! I am looking forward to be using your preventative maintenance program in the future.

Carson Nadeau
Carson Nadeau
4 months ago
This is my third time having Bonney over to my house for repairs or cleaning. Rollin was very professional and was able to explain everything in terms that were understandable for someone like me who doesn't have much plumbing experience. I will continue to use Bonney for all of my future needs.

Jordan Hand
Jordan Hand
4 weeks ago
Michael and his team were really great! They assessed the damage and were quick to do the repair. Extra callout to Michael's team because they spent time talking to my neighbors about what was going on and they also patched the hole from main water line repair with tape upon my request until another contractor can come out to fix it. I was very impressed with the whole process. It was a bit pricier than other businesses in the area, but the professionalism and care to detail made it worth it for such a sensitive job.

Laurel Love
Laurel Love
4 months ago
Courtney is courteous, friendly and professional. She replaced our furnace filter and UV light and made sure everything was in good condition. She also followed up on a noise issue she had troubleshot last summer on our AC unit to ensure that it had not returned. We now request her for maintenance any time she’s available. She’s great!

Fermen Smith
Fermen Smith
10 months ago
I had a 5 star experience with Bonney from start to finish. I was helped by Dave today in Fair Oaks and he was so informative and went above and beyond to ensure I understood my AC system. He even put his shoe covers on every time he walked in my home (not easy to do, standing on one leg, great job Dave). Overall, I have a game plan for my future maintenance of my HVAC and am a very satisfied customer. I will use them again for my next issue or service needed.

James Vigent
James Vigent
a week ago
Technician Emanuel was extremely polite, thorough, and caring. He explained the processes he was using to diagnose the issue with our HVAC. After a goodly time, he resolved the matter and hopefully it will not occur again. I suspect he will go far with Bonney.

Nancy Moua
Nancy Moua
5 months ago
Aaron was so friendly, polite, and show me every step of what he is doing. Making sure I understood what he is doing. I give him a 10/10.

Charlie Lion
Charlie Lion
a week ago
Rod was efficient and has great customer relations skills. He diagnosed the problem and resolved it quickly.

PATRICIA Macias-Najar
PATRICIA Macias-Najar
a month ago
Roderick Ford did a great job troubleshooting our problem that he solved by replacing the circulation valve and pump.

Celeste Riestenberg
Celeste Riestenberg
a month ago
Mason did an extremely thorough job of analyzing and explaining a relatively complicated plumbing problem. I definitely give him the highest rating available

isabel morin
isabel morin
a week ago
Great customer service and professionalism by the entire team that worked on my burst hot water pipe! This team cares about their customers as well as the quality of work they do! Thank you for everything!

Nancy Macrae
Nancy Macrae
3 months ago
Victor was most professional! He took his time - made sure I understood the options he presented - which I greatly appreciated!

ELTTommy
ELTTommy
a week ago
He showed on time and was able to fix the issue.

Stephen Dicks
Stephen Dicks
a week ago
Leo was on time, courteous, professional and explained clearly what he was doing to fix our gas leak issue.

Diana
Diana
3 weeks ago
I appreciate the service provided by Bonney technicians - clean, professional, courteous, and knowledgeable. They always take time to answer my questions and explain the details. Thank you!

Robert W
Robert W
3 days ago
Rajesh arrived on time. It took only a few minutes to diagnose the problem. He was personable and professional. The appointment was timely with a minimal amount of down time.

Donna Avery
Donna Avery
4 months ago
Devin & Kevin with Bonney did a Fantastc job installing a new heating & air sJessie Bautistaystem. Very professional and nice made sure that every thing was clean before leaving . They were friendly an very professional. I would recommend them to everyone I know. Thank you Bonney for having such wonderful employees.

Stacy Peltzer
Stacy Peltzer
4 months ago
We had a major plumbing issue in our outside lines. Your company was able to help quickly and even though the diagnosis seemed to go from bad to worse - no fault of your company, just what we were dealing with, everyone that was here (and there were many,) were terrific to work with. After making the repairs, they put the yard back together better than what I thought it would look like and cleaned off all the walkways and driveway. Awesome employees!!

Bri Decker
Bri Decker
6 months ago
Had called to have my mobile home looked at. They sent out Rollin and he looked over everything flipped a switch to where it look like the other side was leaking but just opened a valve put parts on and took them off. Still charged me to do nothing and make the problem look bigger. Waste of time

Katelyn Foley
Katelyn Foley
2 months ago
Bonney has been great! We are Bonney members and it’s been worth every penny after realizing how many issues our house has. I would highly recommend. Chadd Clark is wonderful with plumbing and replaced our garbage disposal so quickly! Thanks Chadd!

katrina sanders
katrina sanders
3 months ago
Jacob, what’s on time and very nice.
He tuned up our air condition and was very courteous of our home.

Denny Pollard
Denny Pollard
4 months ago
Bonney installed a new Trane HVAC system on my new roof. Very professional technicans that knew their jobs well and management showed up to ensure all work was performed correctly. Couldn't have selected a better team than Bonney to perform our new install. Semper Fi to the lead Tech job well done.

Tim Ribota
Tim Ribota
5 months ago
Alex was great. He was super knowledgeable, friendly, and clearly communicated what work needed to be done.

david andrada
david andrada
2 weeks ago
I contacted Bonney for an installation of aTesla Wall Charger. They were recommended on the Tesla website as an installer for their system. They were very responsive when I contacted an inquired about the service. Daniel one of their electricians came the next day and walked me through the whole installation process. He was very knowledgeable and professional. I am very happy with the installation of the charger and was pleasantly surprised when he showed me my electric panel. He had placed new labels on all of my switches in the panel. Now everything is legible and not just chicken scratch written with a permanent marker. I would use their services again.

Malia Taylor
Malia Taylor
a year ago
Bonney was ultra professional and the guys who came out to fix our tub fixtures and plumbing were very nice, clean, courteous and also professional. Repair looks excellent and finally I can use my tub again!!! Awesome job.

L Paul Turner
L Paul Turner
a week ago
Professional, high quality yet down to earth, and running a tight ship. I like their ten year warranty.

Fun Chad
Fun Chad
11 months ago
Technician Danni was great. She seems to know HVAC and communicated with me regularly. When she wasn't able to reach me at one point, she made a decision, based upon how her Office directed her. Unfortunately, the Office had misguided her and a supervisor had to get involved. I didn't even need to present my case, as Danni had already managed that part. In fact, by the time I had picked up the message, the supervising manager fixed everything for me. I was quite impressed with how this entire situation was handled.I've owned rental properties in the area for nearly 30 years, and THIS is the type of customer service we all deserve.

Christopher McQueer
Christopher McQueer
3 months ago
Bonney is the epitome of professionalism. They sent out a tech asap for an emergency job. Ivan, my tech, was very friendly. Their quote was competitive. Ivan had great attention to detail. I liked the extra descriptors of how they would make things more efficient on my wiring. Very upfront and honest. I appreciate all of these things.

Anne Brackett
Anne Brackett
4 months ago
Lauren was knowledgeable, with polite and efficient explanations that we understood easily. Very pleasant person.

Lisa Daugherty (Tonkulator)
Lisa Daugherty (Tonkulator)
6 months ago
Broderick from Bonney came out to give us a quote on a new water heater yesterday; what was even nicer was we liked the quote and he was able to go to work right away! Broderick was very knowledgeable, friendly, and took the time to make sure all was done not just right but well. We have called Bonney a few times now, and we're really happy with all their work and friendly folks.

corey simmons
corey simmons
5 months ago
Sameer was very courteous and professional. He wore shoe covers without me asking when he entered the house and removed them prior to exiting each time. He explained the pros and cons of the ac/furnace and broke it down in terms that a kid could understand. I asked straight forward questions and Sameer was on point. Overall Bonney earned 5 out of 5 rating with service provided and Sameer as a Good Technician. Thanks!

Jill Koehn
Jill Koehn
3 weeks ago
My morning started with a houseful of backed up toilets and showers from a clogged pipe under my house. When I called Bonney, they were so kind and efficient from the first hello. They were able to send Gerry (Gerald) to the house first thing, which is a miracle in itself. Gerry was incredibly knowledgeable and excellent at his job. He was the calm to my anxiety, and patiently answered all my questions as he cut roots out of the pipes and showed me the camera feedback where the problems were. Not only was Gerry an A-lister at his job and a consummate professional, but he is one of the coolest human beings I've yet met. Smart, approachable with a gift for communicating. He's the kind of person that makes great companies. Gold star to Gerry and you've got a customer for life now!!

Logan Shelton
Logan Shelton
6 days ago
EDIT: SCAM COMPANY! - They use a shady sales approach/tactic to try and extort you of money - AVOID THEM AT ALL COST. Also note, 90% of their reviews are FAKE.Insane mark up price, please do your research and go with another company. I called Bonney due to their positive reviews, and while the tech was a huge positive - the pricing is not.Toilet Fill Valve (fluidmaster, pro series)- Home Depot - $15- Bonney - $325I don't know why they think they can get away with this, the labor was less than 20 minutes, and the part was $15. If they paid the plumber $150/hr and included parts I'd be looking at $175, but $325? That's double.Search elsewhere, do work yourself if possible - avoid them.

Christopher Rudolph
Christopher Rudolph
4 months ago
Brandon was a professional in every sense of the word. He was descriptive and thorough while also being knowledgeable on our pool system. He freely gave advice with a very positive attitude and explained a variety of things that will help us save in the future. I wouldn’t trust anyone else!

Diane Pimentel
Diane Pimentel
a month ago
Meet and exceeded my expectations. Was very happy with service. Bonney is always professional and efficient. Am never disappointed.

Michael Nausin
Michael Nausin
4 months ago
Furnace went out 28 Feb 23; Bryan from Bonney was our rep and did a fantastic job presenting what was needed. Explained things in a manner that was easy to follow along & understand; loved his tool box presentation. New system installed & running 10 Mar 23 & couldn't be happier. Great communication throughout the entire process; presentation, purchase, installation, California Title 24 test, county permit inspection, & Bonney follow-up. Absolute top notch communication all around. Flawless process. Every technician that was on site was very professional, & respectful of the property. Bonney Plumbing, Electrical, Heating & Air Conditioning is on my speed dial.

Valerie Benkie
Valerie Benkie
3 weeks ago
Conner & Axel were professional, courteous, kind & explained all facets of the water heater replacement process. Even though Bonney was higher in price than others, their customer service was exceptional, as was their quality of work. I will use them again for preventative maintenance & refer to friends.

Byron Sellers
Byron Sellers
a week ago
He had all the info. Was able to pinpoint concerns. Show step by step his findings. Was professional from begging to end.

• angelic dior •
• angelic dior •
7 months ago
We scheduled with Bonney for for our furnace to be fixed. Anthony in the name of Tony showed up the next morning. He went up to the attic opened it up, took some pictures, turn on and off the system. Tony asked repeatedly if we own the house and how old the house is. After few minuets, he suggested to replace the whole system and it would cost us 20k-30k but only if decided before the new year, he would give us for 20k. We asked only the furnace to be fixed, then he suggested that it would cost us 9k. At this point we told him that we were not ready to spend this much money, then he suggested that it would cost us 3.5k to clean and fix the problem. We asked about what the problem was and he said first pay up then you will get the diagnosis report he made from Bonney. The furnace failed while I was writing check for Tony and I asked why the heater stopped working if he claimed that he fixed it. He suggested to talk to Bonney. On the third day, we decided to call Bonney and asked them what happened to the report. The representative offered me another technician but the trust was already broken. We called another company and they fixed it just by changing pressures switch and cleaned clogged pipe for a very few amount of money.

Carol Matheny
Carol Matheny
4 weeks ago
Great experience, his name was Eddie only been with company one month

Deanna J Marquart
Deanna J Marquart
a month ago
I appreciated being able to receive service so quickly. I am embarrassed to say I don't remember the name of the technician who was here ( I thought it was Mark, but I didn't recognize any of the photos as a photo of the technician sent to my house). He was knowledgeable, friendly, and gave me good information in response to my questions. I was impressed.

Mary Martin
Mary Martin
5 months ago
Ari arrived right on the time predicted in by the “phone ahead” call. Ari was professional & friendly (even took an extra minute to greet our dog and reassure her that they were “friends”). Although our HVAC is fairly new, installed by Bonney within the last 5 years, Ari was very thorough in checking the status and working components of both systems, taking photos and showing them to my husband to verify everything looked good. A job very well done. Thank you, Ari.

Vanessa Giron
Vanessa Giron
11 months ago
This company literally saves my home! I am so grateful and appreciative of everyone who helped in my situation. The whole team made my experience wonderful and every step of the way they were always present and readily available. Very responsive to any questions and concerns, they handled absolutely everything and more than expected. The work performed was excellent and efficient, like nothing ever happened. I have never seen a more dedicated company to serve the customer and document every action taken from start to finish. Their patience with my sewer situation and willingness to accommodate around some issues, was greatly appreciated. They did not stop helping and went the extra mile to help me resolve my situation. From the bottom of my heart, I am truly grateful to Bonney and everyone who worked on my project.

Donna Kashat
Donna Kashat
2 months ago
Michael is very professional, knowledgeable, and just a nice person. I look forward to his next visit.

L. Mayhew
L. Mayhew
8 months ago
Sean came out on 12/6/22 to install a new hot water tank. The job was fraught with problems, but he overcame them all. We were so blessed to have him as our service technician. He is so pleasant, has a great work ethic, and is a top notch technician. Thank you, Sean, for all your hard work👍😀😻

Bill Martinez
Bill Martinez
4 months ago
They are professional, reliable, and are very communicative. Their technicians arrive when they say they will, are very helpful and never try to upsell me on unnecessary costs, but are also open and realistic about the issues and age of my HVAC systems. Overall, a good company that consistently offers great service.

Kenneth Brown
Kenneth Brown
a week ago
The technician was curious, thorough, and professional. He provided a description of all work performed and recommendations for work required.

Brian Turner
Brian Turner
6 months ago
Ivan was amazing. Bonney was quick, fast and easy to schedule. Great job.

dnameisben
dnameisben
9 months ago
Our water heater stopped working, so I called on Bonney for some help since their reputation as a company is awesome according to the live reviews from actual people who got service from them. They immediately sent someone on the same day just few hours after I called which was very nice because we needed it to be fixed asap. Anthony Harron was the plumbing technician who helped us out and who happened to be very friendly and at the same time very honest about what needs to be done.I liked how he gave us some explanation first on what went wrong with our water heater, what needs to be replaced and/or fixed and even some helpful recommendations. He even told me that water heaters need to be drained at least once a year which I’ve no clue was very important 🤦🏻‍♂️😂 so he taught me how to do it step by step which was very awesome and kind of him. He went ABOVE AND BEYOND! 👌🏼👏🏼It took about 3 days from the time he diagnosed it to the time he actually fixed it, but that was only because he needed to wait for the parts to arrive; it was on a weekend too.Overall my partner and I are satisfied with the service he provided though I must admit they charge you pretty EXPENSIVE, but Anthony’s performance and honesty and the quality of his service made it ALL WORTH IT. We also bought their membership to get discounts in case we need another service from Bonney in the future. Thanks Bonney and Anthony!

Eric Rinchak
Eric Rinchak
11 months ago
I had a toilet replaced in my home by Bonney. Technician Rod Ford was fantastic. He was knowledgeable, helpful, and friendly. It took about an hour to complete the work, and there was no disruption to my day. I will definitely use Bonney (and Rod) again.

Roger Guinee
Roger Guinee
a month ago
Dennis gave us good customer service and did an excellent job today!
Thanks,
Roger

Cristina Perez
Cristina Perez
a year ago
If I could get a half star or zero I would. Called to get our AC unit tuneup. The tech lied acting like he knew a family member who used to work for them when actually they never worked for Bonney. Said things were leaking and run down. And ended up being told we had to get a whole new unit. Showed that family member the pictures and told us to get a second opinion. He seen nothing in the picture that described what the tech claimed. So got a different company out and it just needed a tune up and to be cleaned. Went from over 17k to $170. Will never call them for anything again.

ARMANDO MURILLO
ARMANDO MURILLO
a month ago
Stephen did a great job at explaining the issues that were impacting our AC unit and is very knowledgeable and great communicator .

Mike Rogers
Mike Rogers
2 months ago
Alex Brogdon was very friendly and professional and really saved the day for us on our hot water heater. I had tried to replace the hot water heater's drain valve would a lever-type of valve to make it easier in the future, but after draining the water I could not remove the old valve - seemed like it was welded in there. Alex had it out in no time, and we were back up with hot water. Thanks Alex, your expertise really made our day!Mike and Sharon Rogers

Mike Megown
Mike Megown
3 months ago
Gerry showed up on time and very personable and professional. Trouble shot the problem and found the issue at hand.Did a great job!!Thank you,Mike

Angel B
Angel B
3 weeks ago
Cody came out both yesterday, and today and assisted with checking the pipes. He was very thorough with explaining the process, and gave us options for repairing the issues. Thank you Cody!

Richard Leeson
Richard Leeson
a month ago
Michael Williams did a great job unclogging our sewer line from the house because of a backup caused by tree roots.It was a last minute of the day and he responded quick and took care of the problem.I would highly recommend him anytime and would give him more stars if available.Richard Leeson 7-17-2023

Hunter Martinez
Hunter Martinez
3 months ago
Our air conditioning stopped working a few days ago in the thick of this heat. I gave Bonney a call, and they responded immediately that they would send someone out. Later that same day, a very nice representative came to help. A big shout out to Jacob for doing everything in his power to fix the problem. He was friendly, professional, and very helpful. It turns out we need a new unit entirely because ours is so old, but Bonney followed up promptly with a quick solution. Great customer service all around. I would definitely recommend them.

Christine Cooper
Christine Cooper
a month ago
Christian was fantastic! What we thought was a burnt outlet, ended up being a bigger problem. The best part was that he didn't just tell us about the problem, he showed us. He offered great communication throughout the project and answered every question along the way.

Anne Tower
Anne Tower
a month ago
Very much appreciated when Sean arrived and went over the work to be done. Because the pipes are galvanized and old (65 years) he advised of the possible risks of the work in a particular area so I could make an informed decision to proceed. He successfuly made the repairs. I appreciate the professionalism and that he could show me where future problems can be expected to develop so I know what to look for and plan for future upgrades.

Robert Dávila
Robert Dávila
a month ago
Kevin and his assistant were great - professional, knowledgeable and respectful. They also provided information about Bonney Beyond program.

Kody Wiley
Kody Wiley
2 months ago
We had Kevin and Oleg come out to give us a quote on a new hot water heater. They arrived in a timely manor and immediately addressed my issues. We discussed what the problem was and they both had an extensive knowledge of plumbing and how to correct our issues and get us back to correct function. I was provided a price breakdown on every part and service they would be doing as well as Kevin pointing out where on the unit each part would go to help me better understand what it was I would be paying for.

Michael & Yuli
Michael & Yuli
3 months ago
Brandon is the best maintenance technician. He calls before the appointment and is on time. He is professional, clean and courteous. Brandon took apart, cleaned, and adjusted my air conditioner/heater and now it looks and works the same as new!!We only want Brandon to be our service technician.Thank you.God is good and Jesus Christ is risen!!Best,Michael Corner

Carey Lefebvre
Carey Lefebvre
a year ago
My experience with Bonney was wonderful. The technician that came to my house was right on time, very friendly, professional, and knowledgeable. He was eager to help in any extra way they could. He was courteous of my time and spent the time to listen to me and find a solution. I would DEFINITELY recommend Bonney to everyone!

Ruxandra Niculescu (Rux)
Ruxandra Niculescu (Rux)
5 months ago
Cole and his team came out and did a fantastic job. They were finished in less time than expected and everything went super smoothly. Thank you so much for your professionalism and responsiveness. It is very much appreciated!

toni dale
toni dale
2 days ago
Solomon came to my rescue! My old ac wasn’t working correctly and he got it up and running! Thanks so much!

Ronald Mozingo
Ronald Mozingo
3 weeks ago
Went visit very well. Alex, HVAC specialist, is honest and forthright. Alex would not allow an over charge or excessive pricing, not that Bonny would, to take place within his space of work. Alex articulated the problems with HVAC very well. We plan on using Bonny in the future.

Sherri Compo
Sherri Compo
a year ago
From the first phone call to Bonney, I was treated with respect and quickly scheduled. Bonney sent out their electrician Dennis to determine my electrical problem. He was knowledgeable and friendly and didn’t mind allowing me to watch and learn. Although the issue turned out to be too complicated for my understanding, I still appreciated having the opportunity. After watching Dennis trouble shoot and then successfully restore my electrical, I was confident and trusted his work. Thank you Dennis for your help and thank you Bonney for having top notch employees and staff. I am definitely impressed and will refer your business to other.

Edmund Pambid
Edmund Pambid
3 months ago
The technician “Rajesh” was professional, on time, respected the property and gave me complete updates, throughout the time he was here, on what was exactly needed to repair my AC unit. Since I requested to have him inject a dye into the AC system, to detect any possible leaks, he agreed to return for a follow up in 3 weeks. The AC system works well now. Great service and we’re very satisfied!

Calvin Hirsch
Calvin Hirsch
5 months ago
Bonney installed a new, expensive kitchen faucet 2 1/2 months ago, which started leaking through a stripped connector. Mark was able to replace the connector and solve the leak. However, the leak itself may have resulted from the original installation. Mark himself was friendly, competent, and efficient in his work.

Aaron Cullor
Aaron Cullor
4 months ago
Chris did a great job and was very friendly. Our service was just scheduled, but Chris did a great job answering our questions.

Nancy Lamb
Nancy Lamb
a year ago
The gentleman who came was very efficient and timely. He got to the source of the problem quickly and his repair was equally quick. A professional presentation at all times. I highly recommend Bonney Plumbing and electrical to anyone looking for a top shelf company and employees who represent the company well. A+

Jenny Countz
Jenny Countz
3 days ago
Unacceptably poor service. Bonney does not communicate important needs for your appointment (such as techs needing access to a specific area or outside water sources), they'll sometimes schedule appointments without telling you, they show up to appointments unprepared, they'll leave work unfinished in your home for weeks, they'll forget to put things back, and they seem to have no desire to make things right when you complain. 0/10 - do not recommend!

Linda Weekes
Linda Weekes
a month ago
Ari was a very nice young man. He was very thorough in his job. He was very friendly and nice to talk to. I enjoyed him very much 😊

Susy Castro
Susy Castro
3 weeks ago
Angel made sure I understood everything he was doing during the maintenance. Explained the difference in repairs and replacements. Terrific customer service you don’t see often enough!

Nancy Benvenuti
Nancy Benvenuti
2 weeks ago
Chandler and all of the other technicians were amazing - Can't say enough. Very efficient..excellent customer service. Thank you!

Daniel Williams
Daniel Williams
4 months ago
Larry was very outgoing and personable. He did exactly what I expected him to do. No surprises which was pleasant. I’ve had good experiences with Bonney

Kshitij Singhal
Kshitij Singhal
6 months ago
ProsExcellent Service. Quick Detection and execution of steps to fix the issues.ConsExtremely expensive. While the job got done and we got hot water back, the service costed us $450 for what took an hour for detection and some sanding and pressure air cleaning.

Chris Taylor
Chris Taylor
a week ago
Even though my issue was not an emergency, they were able to have a tech come out within 30 minutes of me calling. This was at 345. Job was done in less than 45 minutes. A little pricey, but at least I know it was done right. Calvin was fantastic.

phyl bowles
phyl bowles
2 weeks ago
The HVAC professional who came to us (Justin) was extremely pleasant and clearly very knowledgeable. This made us confident in our decision to upgrade to a monthly maintenance plan. Very glad that we called Bonney.

Mini's House of Pain
Mini's House of Pain
2 months ago
Rollin Durkee did an excellent job helping us auger our toilet. He explained everything thoroughly and broke everything down for us. Will definitely have him back out if we have any other issues in our gym.

Evelyn Rodriguez
Evelyn Rodriguez
7 months ago
System went out and this company had the most affordable and best financial options out of the 4 companies we received quotes from.
Francisco, Fernando, and Hector came out to do the work and they were very polite and professional. Gave a thorough breakdown of the work they did.

Mary Finn
Mary Finn
a month ago
Allen was very informative and helpful in explaining my system to me. He was thorough, friendly and knowledgeable. I was very impressed with his expertise. I have a greater understanding and appreciation of my hvac unit now. 😊

Todd Escano
Todd Escano
2 weeks ago
Shawn was very knowledgeable and answered all of my questions. He made sure everything was taken care of. Thank you for a job well done.

Laurie Ligsay
Laurie Ligsay
2 days ago
Victor is very professional in explaining the issues of my AC unit, very patient with me and answered all my crazy questions, gave me a lot of practical pointers

Doreen Pendleton
Doreen Pendleton
5 months ago
Kirk was professional, friendly and well prepared to answer our questions. He was well informed about our HVAC system.

Lisa Blessed and highly favored
Lisa Blessed and highly favored
6 days ago
Dennis came through took me out the red and put me in a green. He did an excellent job and so humble. When it come to electrical work you don't play with it and I trust everything he did and he did a great job.

Chris Haddad
Chris Haddad
3 days ago
As part of a maintenance service plan, I had my air conditioner serviced / cleaned. The technician, John Lopez, was very professional and friendly.He was thorough and very informative. He explained everything he was doing, and provided photographs to document it all. I would highly recommend Bonny for any plumbing or hvac needs/issues , and I cannot recommend John enough.

D Carter
D Carter
3 weeks ago
I was very impressed with his work. Great company have very professional employees.

Kevin Williams
Kevin Williams
a month ago
I called Bonney Plumbing Monday, after trying to get service from another home warranty provider for a month. Bonney sent Bryant out Monday after noon.I had a new Hot Water Heater installed the next Day. Bryant was professional, his customers service was refreshing. He has all the skills necessary for working in today’s environment, technical, customer service, business automation,, electrical and plumbing. Bryant’s assistant Dametreus done an outstanding job as well, very impressive the way they worked together to get the job done. I would recommend Bryant and or Dametreus from Bonney Plumbing for your heating/air/plumbing/electrical needs.Thanks Bryant!!!!

Patricia Lawson
Patricia Lawson
2 days ago
Alex was so thorough and gave me options on what to do now and what to plan for down the road. He got my AC working again on this 107 degree temperature day. I am so grateful to him!

Shawna Denton
Shawna Denton
a month ago
Fantastic. Came in look through everything and didn’t try to sell anything extra.

Christina Torres
Christina Torres
9 months ago
My hot water heater had stopped working and was repaired by Bonney. Anthony Harron was clear and helpful and took care of my situation incredibly promptly. He was very professional and super friendly and I appreciate the good work!

Jeff Anderson
Jeff Anderson
3 months ago
Victor was great! He was prompt, polite and professional. My dog, who is a little nervous liked him. Would recommend highly. 5 stars!

Randy Leytham
Randy Leytham
5 months ago
Jeff came out on time, even in the rain. Tested everything, cleaned the system, changed the filter, have some great tips. Most of all, was responsive to my complaints about a previous service. Made notes to pass along to management. Had just about written off Bonney prior to his excellent service. Will request him personally back out.

Shelly Shelgren
Shelly Shelgren
a week ago
Conner and Oleg were excellent...both work related and personalities!

Rosemarie Burch
Rosemarie Burch
a month ago
Very professional and polite, they inform as to what they are doing and give you a complete finding report to help understand the problem.

Troy Born
Troy Born
3 weeks ago
We have a water leak from under the house. I have never used Bonney for any type of service before but hear their name and see their trucks all the time. Called Bonney this afternoon and they sent out a technician by 2pm. He was able to identify our issue and also found some potential future issues that we should be aware of. Very professional and courteous to our needs. Waiting on an estimate to perform repairs. Great experience to this point.

Charles Machalow
Charles Machalow
a year ago
I needed someone to checkout my water heater. It stopped heating water properly. The technician was very professional in person.However I kind of feel ripped off. Charging over $400 to essentially drain a hot water heater (and change the valve in the process). The whole job took maybe a half hour.The idea was that maybe calcification had built-up leading to the water not getting heated. Long story short: the draining did nothing and I have quotes for new water heaters thousands of dollars more than from a local hardware store.I'm pretty sure this is just the thermocouple but that wasn't mentioned as a possibility. Instead it was either try this draining or a new water heater. ... so I tried the draining and am now out $400.The technician was really nice, but $400 for no difference and overpriced quotes for a new water heater makes me not interested in future service.

YoursTruely
YoursTruely
a day ago
The tech, Quintonio, was professional and knowledgeable and I would recommend him. He took the time to inspect my system thoroughly both in the attic and underneath my house.

Jaque
Jaque
a week ago
Jacob was great! He provided a clear plan of repair and was patient when answering our questions.

Mike Harlan
Mike Harlan
2 months ago
Ari came out to do a PM on our AC. He found a couple of problems and was able to fix them with parts that were on his truck. We indicated there was a problem with dust and allergens and he was able to install an iWave to pull the allergens before they get blown into the house. We're extremely happy with his service.

Nancy Tooker
Nancy Tooker
7 months ago
Cody, Tra, Kevin and Devon from Bonney all did a great job of installing a new HVAC system. Our home has undergone several remodels, leaving a confusing array of ductwork. The guys met the challenges of installing the new system with commence, persistence and good humor! We are very pleased with the job Bonney did for us.

David Hill
David Hill
4 weeks ago
Stephen King is the quintessential professional technician: direct, knowledgeable, effective, courteous, and friendly. He approached the issue at hand methodically, making sure that he covered all possible problems before reaching his conclusion. I couldn’t ask for a better service experience.

Riley Young
Riley Young
2 months ago
Bonney employees have come to help us twice so far. The first was Matt, he was extremely kind and thorough. The second time we had Chris and it was exactly the same. Both gentlemen were able to provide good service, communicate clearly on any risk or watch items on our system, and both were very helpful. Extremely professional team!!

Brad M.
Brad M.
a month ago
Conor did a great job for Bonney repairing a difficult to reach leak . It was tricky because the leak was between the first and second floors, and the exact location was hard to pinpoint. He replaced the entire section of suspect drainpipe, and called in an assistant to help with the upstairs/downstairs aspect of installing the new pipe. Conor was pleasant to work with, and very knowledgeable! Also I thought the cost was very reasonable.

IRVING GALLO
IRVING GALLO
a year ago
Plumbing Used dollar tree plunger and clog became worse. Bonney came to my rescue. The tech was a complete gentlemen. He explained everything clearly. He was neat and clean up after wards. He has excellent customer service skills! I hope all the techs are like him. I signed up for their monthly service and I am already a satisfied customer. Thank you for helping me today. On time and efficient! I tip my hat to my tech! Great young man!I satisfied customer!

Cheryl McClure
Cheryl McClure
6 months ago
Kirk was very thorough in his inspection. He explained his findings and what they meant. Very education and helpful. He answered all my questions.

Michelle “Cinnamon” Smith
Michelle “Cinnamon” Smith
2 months ago
During fiberglass installation They left a whole in my master bedroom ceiling & refused to come back & repair the hol, they said that they changed all the vent covers but the bathroom upstairs in the hallway is not changed in the downstairs hallway it look like it's been painted over,they also did not come back and check their work electrical they did not pull a permit for electrica I paid them for is not working still. I told the bank of dispute the charge that I gave them the bank gave the money because I I sign the paperwork saying that is completed cuz I believe the guy with the frankenstand tattoo stating that they will come back and fix the hole and they will replace the vent they brought the wrong size bed cover he was going to bring the proper vent cover and they lied they never came back with a vent cover and they never fix the hole in my I am a very unhappy unsatisfied customer they received a lot of money for this work and the is not good

JOHANNA STEANS
JOHANNA STEANS
10 months ago
Frank was absolutely thorough, positive, detail oriented and patiently explained what he was doing and why every step of the diagnostics to locate the problem. He was honest and worked hard to solve the problem then provided a clear solution option for us. And then researched getting the new Trane compressor needed.I would highly recommend Bonney and in particular Frank.

Kou Vang
Kou Vang
2 weeks ago
Luis was very friendly and knowledgeable. He explained the process and shared the information clearly and transparently. He was punctual and respectful of our concerns and answered our questions without hesitation.

Scott Grasso
Scott Grasso
3 weeks ago
Always professional and answers questions. Very happy with the service and work they do.

mstansbery
mstansbery
9 months ago
Bonnie is by far the best home support company for our maintenance needs. Each one of their team members brings ethic, positivity, professionalism, and intelligence to my home, which is vitally important to our well being. The work is outstanding, and I say this with 20+ years of construction experience. From electricians to plumbers, Bonnie has provided my home with high quality, efficient, and reliable support for all of our maintenance needs. I wouldn't go anywhere else!!!

Jon Jue
Jon Jue
3 months ago
Rich was prompt and gave us a good recommendation for a part that may extend the life of the compressor.

Rick Webb
Rick Webb
2 months ago
Could not have had a better experience. You could use somebody else but from my experience—- why would you!

Kristina Antonio
Kristina Antonio
a year ago
Fast, friendly service. A few of our sinks were slow draining. So I called Bonney and within a few hours of calling they arrived at my house. Fixed all the sink issues and I’m super happy! The two guys, Gerard and Mason, were super courteous, friendly and knowledgeable. Would definitely recommend Bonney!

John Cook
John Cook
2 months ago
Super knowledge and easy going. Justin will answer whatever qs you have until you’re satisfied. Thnx for swinging by

Leslie Voorhees
Leslie Voorhees
4 weeks ago
They were great told me everything they did and how it was done all was great I will always use them for my needs

A Yap
A Yap
3 months ago
Robert was prompt; he patiently explained my AC and duct system options. I liked that he gave a range of alternatives - it was not a pushy sales pitch. This is the second service request with Bonney: 2 out of 2 excellent experiences all told. I plan to switch all my future service requests to Bonney.

Sharla Speer-Ellithorp
Sharla Speer-Ellithorp
2 months ago
Michael came out to determine the source of a leak issue. Great customer service!

Mary Holbrook
Mary Holbrook
2 months ago
Robert was here to do general maintenance re: Plumbing. He was awesome!! Did a great job, was professional and pleasant!!!

Kirsten Olesen
Kirsten Olesen
6 months ago
Ernesto was thorough in evaluating the issues with my heating unit. Very professional and took the time to explain everything while looking at the unit.

George Seivert
George Seivert
5 months ago
Never take for granted a functioning hot water heater. Control unit gave out late last night. But up and running again!!

John Kauo
John Kauo
6 months ago
Michael Willaims was very professional and friendly. He explained in detail the contract and the time table to complete the task. I was very pleased with the overall service with Bonnie Plumbing from my initial contact to the completion process. Bonnie Plumbing is always a reliable company for your emergency needs. No doubt a 5 star company.

David Thoren
David Thoren
3 months ago
Impressed; Victor very skilled, personable, efficient... problem resolved, other thermo issues discussed, very helpful and professional.

Steven Samuels
Steven Samuels
3 weeks ago
Shawn did a very thorough assessment and laid out the problems and remedies in a very understandable and transparent manner. I’d be happy to have him service my home in the future.

Isaac Bojorquez
Isaac Bojorquez
3 months ago
Cole was very professional and walked me through the process with my options and covered what cost would be. Very pleased with the service Cole provided

dale nakayama
dale nakayama
11 months ago
Jason H.Great personality, good work knows what hes doing.Redid plumbing, fixed copper fittings, Fix the leak.I would definitely use this company again.Is 5 star.From them answering my phone call to them rescheduling to calling and confirming all appointments.Is extremely professional.

Serge Lysak
Serge Lysak
5 months ago
Had an EV wall charger installed. Work was of exceptional quality. Technicians were knowledgeable, polite, and agile. Thank you, Daniel K.
Highly recommend Bonney. Will call for help again!

Ralph Parker (rotorheadh53)
Ralph Parker (rotorheadh53)
11 months ago
I recently had Bonney come out to do a service check for my a/c unit, during the inspection it was found there was some upgrades that would greatly ease the strain on the unit and also a minor repair to the drain line that was needed. All this was done on a very hot day. He was able to accomplish everything quickly and efficiently thanks Bonney excellent work. Ralph

Timothy OBrien
Timothy OBrien
3 months ago
Roderick was incredible, from the big smile of confidence to quickly working on the problem...to offering tips and advice! Knocked it out of the park along with making our family know the problem was resolved...!!! Thank you!

Philip Smith
Philip Smith
a month ago
Qantonio and Bonney did a GREAT job servicing Mt HVAC today.
Thank you.

Jazmin Carrillo
Jazmin Carrillo
2 days ago
Very satisfied with Bonney Plumbing! My technician arrived on time, was very quick, and professional!

robert hostler
robert hostler
a month ago
Daniel did a first-rate job installing our new Tesla charger. Good job!

Josh Melton
Josh Melton
a month ago
Allen was incredible while he inspected and serviced our cooling system. He was very detailed in his explanations and provided pictures for us to review at the completion of his inspection. I would recommend Allen and Bonney to anyone looking for professional and reliable service.

Mark Simmons
Mark Simmons
a month ago
They had a great device guy who went the extra mile to try and resolve our gas line issue. Excellent customer service.

David Padilla
David Padilla
5 months ago
Seasonal check up on my newly installed in the past 6 months HVAC system Rajesh was personable, professional, and efficient. Provided options for upgrading current system with air scrubbers and some electrical components for longevity of system.

Marc Brandon
Marc Brandon
2 months ago
Colin is very knowledgeable of his area of expertise particularly GFIs and testing equipment.

Jennifer Morgan
Jennifer Morgan
3 days ago
He did an excellent job and he was friendly and helpful and courtesy and very knowledgeable

Jean Pierre Albillar
Jean Pierre Albillar
3 weeks ago
Legend was awesome, arrived on time, performed an awesome job and explained everything that he did. He gave me a list of recommendations I should consider and I will.

Kenneth Frank
Kenneth Frank
4 weeks ago
Jacob Jordan came out to our house to check out the HVAC system to make sure it was functioning correctly. He was very knowledgeable and did the most thorough exam of the system that I have ever seen a tech do. He also did an amazing job of cleaning out leaves and dirt from the outdoor blower unit.

Lou Kemler
Lou Kemler
a year ago
Backyard hose bibb was leaking and needed replacing, also I wanted a new ball valve (shut off) installed. (Converted old piping to copper where possible too).I called for an appt on Tues and on Wed Mark Thurm, Plumbing Tech arrived. I cannot praise Mark sufficiently - his work ethic and pride in his finished product are superior. He's polite, efficient, tidy, highly knowledgeable. Simply put...Professional Grade !!!Yes, Bonney is a little more expensive than the others, but Mark Thurm was worth every extra dollar. You get what you pay for. If you need a plumber, Mark is worth the scheduled wait if need be. So, be sure to request him as your Bonney Plumbing Tech. He did a beautiful, professional job for me. I'm very pleased with everything he did. Thank you Mark 😁👍

Richard Smallwood
Richard Smallwood
a year ago
The service was plumbing. For some time had a leakage, had removed the toilet, with only the right bolt was left standing, but cleaned the flange discovered it was halfway damaged; therefore, it got to very difficult to remove further. After called Bonney Plumbing and fortunately they had a opening, and respknse and arrive was quick. When Mason came over, was greeted with kindness, slipped on shoes coverings, and escorted/showed him the repair site, and he assessed/inspected, and immediately worked. Questions and answers were exchanged, as well as tip(s) &/or troubleshoot (e.g., he offered the additional help regarding the gasket [between the tank & bowl] to order and repair when get the part, if it came to it, bit fortunately no leakage).His expertise and professionalism is highly recommended for anyone requiring services from Bonney Plumbing!

Chelsea Gonzalez
Chelsea Gonzalez
5 months ago
They were kind, friendly, professional, and punctual. Had insulation placed in summer and had AC/heat replaced this winter (it was 32 years old!). They did a great job.

Chan Teune
Chan Teune
2 weeks ago
Great job! Very professional and informative. Answered all my questions and was able to solve my AC problem. Great job Alex and thank you.

Christine Templeton
Christine Templeton
3 months ago
We use Bonney to maintain the heating/AC system they put in 6 years ago. This time Laquan Townsend was our technician. Bonney must have a source for technicians because we use them regularly and we've always had great people come out. Laquan told us ahead of time what he would do and asked where everything was located. He explained the tune up and check afterward and showed us all the pictures he documented. I must say it's very helpful to see the work and the instrument readings at the same time. He was a good communicator and answered all of our questions. It's nice to get a technician with good personality and sense of humor. Bonney advertises their 5 star service and I have not been disappointed.

Carolyn Baker
Carolyn Baker
3 weeks ago
Leonel did an awesome job inspecting our plumbing. He was very professional in relaying what my issues were.Thank youCarolyn Baker

Gregory Johnson
Gregory Johnson
a week ago
Got the tune-up. Alex was pleasant and thorough!

Diane McCarthy
Diane McCarthy
2 years ago
Bonney Plumbing is great!! My husband and I were so pleased by the two plumbers Bonney Plumbing sent to help us. They were excellent and fixed our clogged sink and kitchen disposal quickly and efficiently. They were also extremely nice and courteous. We are so happy to have a reliable plumbing company we can call whenever we need help!!

Rob Z
Rob Z
3 weeks ago
Good company, always willing to answer questions. Great customer service.

Lynn Lundberg
Lynn Lundberg
a month ago
Emmanuel Delrosa was such a delight to work on our air conditioning problem. He was so helpful and friendly and explained his findings. He had all the necessary parts in his truck and recommended a part that would prevent breakdowns in the future. I will tell all my family and friends about his outstanding customer service.

Tyler Kuresa
Tyler Kuresa
a week ago
Nathan Henry is the most qualified and honest tech I’ve ever worked with. I’ll always come back to Bonney because of the work he does.

Kao Saephanh
Kao Saephanh
2 months ago
Plumbing and drainageI call Bonney for plumbing and drainage problems They send Adolfo and his partner to come to help with my plumbing problem They both was friendly. Yes they both did an awesome job. I will definitely recommend both of them to my friends and neighbors and family. And I will call Bonney and ask for Adolfo and his partner to come for my future needs. Thank you Bonney plumbing. Thanks kao

William Chadwell
William Chadwell
5 months ago
Jeff was awesome, great personality, went above and beyond with service and cleaning my HVAC system.

Alesha Shepherd
Alesha Shepherd
3 months ago
Very professional and kind!! Both individuals were incredibly knowledgeable and understanding! They helped us out so much! I just can’t believe my HVAC will have a 10 year warranty. This company has been amazing!

Rocio Almanza
Rocio Almanza
4 weeks ago
Jessie Bautista was so pleasant to work with. Thank you

Rhonda Willis
Rhonda Willis
2 months ago
This young man was very polite and respectful. He was super fast, explained every thing he was doing. He explained everything he was doing. Would recommend Bonny to other people. Great experience.

Sam Churich
Sam Churich
2 months ago
Angel did a great job fixing a leak in the bathroom. Diagnosed the issue quickly and replaced the stopper piece with no problems. He was friendly and helpful throughout the process.

beverly caterino
beverly caterino
a year ago
Connor and Albert were professional and thorough. Also very knowledgeable and polite. Connor went under my house before and after a pipe repair. I definitely will use Bonney plumbing and heating in the future when I need plumbing or heating/AC repairs

Tyrone Vue
Tyrone Vue
a year ago
We had a shower leak. Jonathan came out to assist. He was very professional, thorough, and honest. Would definitely use and recommend Bonney in the future. 5 Star Service.

Megan Harris
Megan Harris
a year ago
Kevin and Ariel were great technicians. They showed up earlier than what I was told and they were quick with their services. They fixed the issue I was having with my sink and were very helpful. Made conversation while getting everything set up and were friendly with great personalities. Would use them again.

Robert Sheehy
Robert Sheehy
a week ago
Alex is very professional.He explained technical reasons for services I needed.Letting me know my options and consequences of what I decide.Most informative and understandable.Highly recommend .

Natalie Lambdin
Natalie Lambdin
a year ago
Cody was incredibly helpful and very professional. He came out late on a Friday and then returned early Saturday to help get our plumbing back in working condition. We very much appreciated his help and the time he took explaining everything

Myra Jolivet
Myra Jolivet
2 weeks ago
What a great company! Highly prodessional. Im glad I called them.

Tracy Dawn Hamilton
Tracy Dawn Hamilton
5 months ago
Bryant, a plumber with Bonney, did a great job with my substantial kitchen plumbing problem. The work looks and works great.

Lisa Keyson
Lisa Keyson
2 months ago
Techs are ALWAYS kind, on-time, and thoughtful. They give updates when they are on the way with pictures of the person who will be meeting you. Getting through on the phone is a breeze and their membership plan is great! Discounts on work, priority scheduling, tons of free inspections and maintenance. Highly recommend.

Joy L Clark
Joy L Clark
11 months ago
We have had wonderful service from Bonney Plumbing for a variety of services, the latest service being a toilet replacement. We appreciate the kindness and attention to details that we have received 😊 we will trust Bonney with future needs as they arise.

Mary Smith
Mary Smith
2 weeks ago
Demetrius is the very BEST representative Bonney has ever sent to us. This young man is an excellent role model for all of the other service personnel who have helped us in the past. Can't speak highly enough of him and his work ethic. You got a winner with this young gentleman, Bonney!!!!! Thank you

Alpha-Electi Gold Sniping
Alpha-Electi Gold Sniping
2 months ago
Solid work-fast and efficient-new right away that the outflow from the tankless water heater was constricted & the issue was there-& NOT in the water heater itself. That alone was worth the visit !! Highly recommend-(and Shawn was a great person to just talk with in general!) great guy -great company!

Annmarie Folkes
Annmarie Folkes
a month ago
Quality, professional, knowledgeable and friendly worker. He gave great suggestions and solutions for our problem.

Kelley Moss
Kelley Moss
a year ago
Matt H. installed our new water heater today - he was personable, knowledgeable, and a pleasure to work with! We have hot water once again, and he deserves extra stars for saving a mom’s nose from her smelly teenage boys and for also being great with our pup - who repeatedly tried lure him into a game of ball. Great service, we appreciate it!

Gianni
Gianni
3 months ago
My AC unit neeeded to be replaced. John from Bonney was super helpful and his experience in the industry gave me confidence to do business with them. They were able to do a diagnosis, inspection, and have a replacement done all within 2 days. Looking forward to future interactions.

Brian Rose
Brian Rose
a year ago
They were able to get out very quickly to make the repair which is always important during our triple digit summers. They were thorough with their inspection and great at explaining our options and the process that they would be taking. Ryan was very friendly and knowledgeable and Steve who helped us in the past was as well.

Cindy C
Cindy C
4 months ago
Kevin came out an was very informative about the options I had for either repair or replacement. Very nice guy!

Deborah Snell
Deborah Snell
5 months ago
Matt Khorshidian was the plumber who came out to my house. He replaced my garbage disposal and some much needed pipes. I found him efficient, competent, excellent work ethic. The service I got was the best

Cory Poroli
Cory Poroli
a month ago
Leo was great! Very professional and did a great job servicing my home plumbing needs. Highly recommended bonney to anyone.

Joan Early
Joan Early
3 weeks ago
Nate Henry did an excellent job. He explained what he did and was very pleasant to work with.
Joan L. Early

roger migchelbrink
roger migchelbrink
a month ago
Bonney has done electrical, plumbing and HVAC work at my house. Never ever had a bad experience. Gave an honest assessment of the job.

Jane Halahan
Jane Halahan
2 months ago
Needed to install an EV charger and the electrical load on the house was already high. They were able to troubleshoot, find the amps I need, fix the electrical panel, and install the charger in 2 hours! Even submitted the permits! Service was spot on, professional, and great quality. We even joined their membership to have free services on our electrical, heating, and AC units every year. Couldn't be happier. Highly recommend Bonney!! We will be coming back to replace our AC unit with them!

Michael Rodgers, Sr. (A Very Minor Prophet)
Michael Rodgers, Sr. (A Very Minor Prophet)
2 months ago
Levi and Oscar did a great job! Very thorough and detailed.

Alisa Lee
Alisa Lee
2 weeks ago
Kirk was very knowledgeable and informed me of all the areas he inspected. Comprehensive and quality inspection.

Rhonda Basarich
Rhonda Basarich
6 months ago
The Bonney representative (Angel Perez) provided a thorough assessment and recommendations for my water/plumbing issue.

Gloria Schorie
Gloria Schorie
a month ago
Christian, John and Ethan were very professional and very helpful in explaining my options and what was available. Their patience and understanding were very much appreciated by my elderly mom's (Harlene Schorie). We were impressed with their appearance and cleanliness. We look forward to doing business with you again! Thanks Guys!

Sarpich Soeur
Sarpich Soeur
a month ago
Robert was very pleasant and thorough. A true professional and explained everything he did in terms I could understand.

s Gonzalez
s Gonzalez
2 months ago
Having my circuit breaker replaced. Very knowledgeable and good customer service. Highly recommended.

Kristi Hyllen
Kristi Hyllen
a month ago
Courtney came out to inspect the hvac system in our recently purchased home. We had a feeling it was old and would need to be replaced. Courtney did a thorough inspection and explained our options. We chose to buy a new unit. Sales made an appointment with us and in no time at all we had a new system up and running. She’s professional, honest and only wants the best for her customers. We only ask for Courtney.

Tamra Mapes
Tamra Mapes
4 months ago
Christian was absolutely wonderful to work with. We will definitely be calling him again when we need him.

Jim Boyd
Jim Boyd
4 months ago
Tony, Nate and Brian, did a great job for the HVAC inspection as part of being a Bonney BAM member. They pointed out issues with the system and provided options of repair or replacement. All three were professional, knowledgeable and friendly. They provided excellent service as employees of Bonney and would recommend the company and their service program.

Richard Clark
Richard Clark
2 months ago
Robert was on time and very thorough. Attention to detail and went over with me everything he did. Thank you Bonney and thank you Robert.

michael Smith
michael Smith
5 months ago
this technician was extremely helpful and effecting in resolving the heat pump problem. His customer relations skills were appreciated and is technical grasp of the problems involved. The difficult issue was the scheduling clerk who confused the request to send a water heater tech instead of a hvac tech which was frustrating. both techs were helpful in getting the right servce here.

Jan H
Jan H
4 months ago
I scheduled an appointment for a leaking toilet. The technician was on time and very efficient. He explained the issue and performed the repair after allowing me to choose between several options.

Tatiana Sing
Tatiana Sing
a week ago
Victor was very helpful and I appreciate his service 👏🏼 🙏🏽

Noelle Neptune
Noelle Neptune
2 months ago
Jacob from the HVAC department preformed an A/C tune-up and he was very professional and knowledgeable. Definitely will be using Bonney for future services.

Dee Berry
Dee Berry
3 days ago
Calvin was charming and polite. He worked efficiently and quickly. He even explained some of the workings of the water heater to me! BRAVO!

Jo An Loop
Jo An Loop
a month ago
Daniel and Evan did a first rate job installing our Tesla charger.
5 stars ⭐️ ⭐️⭐️⭐️⭐️ out of five!

Roberta Tracy
Roberta Tracy
4 months ago
Albert and Demetrius were great. Albert explained the kitchen faucet issues thoroughly and did his due diligence trying to find the most cost-effective solution. In the end, the unit had to be replaced and is now working perfectly.

Andy Danzero
Andy Danzero
2 weeks ago
Mark was great very professional--- checked everything and explained it all to me. If i need plumbing help in the furture he would be first choice to come out to fix it.

Kristine Galindo
Kristine Galindo
2 months ago
Bryant was incredibly professional and knowledgeable. Answered all my questions and replaced our old water heater like a pro. Not only is it brand new and up to code but he cleaned the entire area before he left. Super nice guy representing the company well.

John Belegrin
John Belegrin
4 months ago
Alex did a great job. He gets a 10. He was professional and communication skills were excellent. Great personality and very upbeat.

Jagdeep Atwal
Jagdeep Atwal
2 months ago
Great service by Cole! Amazing installation of my Tesla Wall Charger!

Tom Herrmann
Tom Herrmann
9 months ago
A Bonney technician inspected my 15-year-old heat pump system which was leaking refrigerant. The estimated cost of repairs was substantial enough that I decided to replace whole system, given its age. Ruben from Bonney came out the next day to determine my needs, and explain my options and costs. The day after that, a Bonney installation crew (Kevin and Devon) came out and had the new system installed by mid-afternoon. I've only had the system in use for several hours, but everything seems to be working well. I'm completely satisfied with the work done, and with all my interactions with Bonney employees. These guys impressed me as knowledgeable, experienced, professionals who take pride in their work.

Carol Earle
Carol Earle
3 months ago
Tony was very thorough and showed me pictures of the system and offeredd me solutions of any problems he found and the timeline needed for the repairs.

Christina Shukry
Christina Shukry
6 months ago
My mother purchased a tankless water heater from them a year ago. When they came to do the work they removed the water heater we had. They did not patch the work properly when they removed the old one and now we have a serious issue in our ceiling with all the flooding. They refuse to fix the issue. The manager Michael Forger stated that it’s not in the contract therefor they r not responsible. When infact they are responsible for the work since they are the ones that removed it in order to replace with the new one. My mother is a senior citizen and could barely afford this to be done last year. And now we are at a loss of what to do with this disaster. It took them three months of us tring to get them to help us. For them to tell us they are not responsible. Originally the worker who came to evaluate the leak said that it seems they didn’t seal the vent after removing the water heater. Michael Forger said that he no longer works for Bonney. What do we do now?I am sorry but your response is not accurate. Bonney removed the old water heater. Why did u not patch it. You shouldn’t have removed the old one if it wasn’t in the contract. But you did. Which at that time should have been patched properly. But wasn’t. You could have told us that it was removed and not patched so then we could have taken care of the issue before this big rain and storms happened.

Kent Daft
Kent Daft
7 months ago
Jeff from Bonney provided the best HVAC service that we have experienced in several years! Friendly, prompt, courteous and very knowledgeable.

J M
J M
a month ago
The plumber did a good job, explained everything and did explore the least expensive option for billing. That option also got me some free extra services. I'm happy with the service call.

Piri Ackerman
Piri Ackerman
a week ago
Ernesto was super sweet and thorough. Walked us through the process, answered questions and followed through on what he said he would do.

Silvia Milani
Silvia Milani
8 months ago
Scheduled an appt and they did not show up during their appointed window. When I reached out to call, they weren’t able to offer much more than an “Im sorry, would you like us to come out tomorrow?” It’s disappointing a company that deals with sewage issues doesn’t recognize the urgency when you have an issue in the house. I would not recommend this company based on lack of professionalism and lack of timeliness.

Jean Storms
Jean Storms
a month ago
I was so very happy that I called Bonney - great customer service and awesome technician.

Carolyn Gavin
Carolyn Gavin
2 months ago
Ari was our technician and such a professional, knowledgeable, personable young man. He explained everything he was doing, showed photos of things in the attic etc. he went above and beyond my expectations!

Raquel Mejia
Raquel Mejia
a month ago
He was the best in detecting a an issue that was coming from the vents thank goodness he found it and was able to fix it. Can’t be any more happier. Thank you Allen!

Philip W
Philip W
a month ago
Allen was everything and more! Very communicative when it came to the specifics of things. Knowledgeable!

Monica Agui
Monica Agui
a week ago
Excellent service and great customer skills. Kirk is the best!

John Lanham
John Lanham
3 weeks ago
He was very professional: very personable. His diagnostic skills were excellent.Thank you!John and Helen

Dennis Taylor
Dennis Taylor
3 months ago
Technician arrived early. He explained each step of the operation and answered any questions I had. I was totally satisfied with the experience.

Brian Sherman
Brian Sherman
2 months ago
Bonney installed our system and provides the seasonal maintenance. We have always had a positive experience. Our recent AC maintenance was performed by Brandon. He was stellar, he was professional, explained everything he saw in the inspection. He listened to our concerns about the system performance took the extra time to look everything over and give us advice. Brandon was really fantastic as a tech.

Karla Bradford
Karla Bradford
2 months ago
The technician Robert Gallegos was friendly and knowledgeable. He did the maintenance on our tankless water heater while showing us how is is done and what you look for.

Richard Dowdy
Richard Dowdy
4 months ago
Delivered a full assessment of our existing HVAC system with clearly identified issues including where energy waste and future trouble may arise. Provided estimates for repairing existing system and also for a complete HVAC solution. Going with the full solution, the teams met all deadlines exactly. They sent heads-up notifications prior to arrival which included introductions of representatives and team members. Bonney followed through on each visit as planned and completed everything on schedule. The teams who helped us were professional, reliable and met all our HVAC needs perfectly.During a recent visit, Daniel Kukharets arrived at the exact time of the appointment and provided excellent customer service throughout. He was able to very quickly troubleshoot and identify the cause of an electrical circuit issue. The issue was resolved in a timely matter and for a very good price. I would recommend Daniel for any electrical repairs.

Dan Paranick
Dan Paranick
11 months ago
We called Bonney Plumbing at 8am for a sewer drain blockage. Liz said they were available to respond between 9am and 12pm. Kevin arrived at 11am and ran a power snake 35 feet down the drain and cleared the blockage. Kevin then ran the camera down the drain and reported that is was all clear. Response, Professionalism, and Value is excellent.

Melissa Newton
Melissa Newton
a month ago
Roderick amd his co-workers answered all our questions and installed the new work in a very professional amd timely matter!

Bobby Roumiguiere
Bobby Roumiguiere
4 months ago
Just had our annual heating inspection and everything was great. Tech (Cole) arrived ahead of the service window, was quick and professional and did a great job. No issues, highly recommended.

Deb Brannan
Deb Brannan
3 months ago
LaQuan did an excellent job with my annual A/C maintenance. He thoroughly explained all the services he performed.

Alanson Hertzberg
Alanson Hertzberg
2 months ago
He came to descale our hot water. It could not be done as he explained.ithanked him.

Nathan's Story-My Mosaic Down Syndrome Journey
Nathan's Story-My Mosaic Down Syndrome Journey
a year ago
I really wanted to like you Bonney. After three visits to my home, you and your technicians couldn’t fix the A/C issue saying it might be this, or it might be that. I let you do the work and spent over $2,000 to replace what you suggested but it still didn’t work. The air conditioner still wasn’t working properly in this terrible heat. I had to put my family in a hotel for weeks to survive the heatwave since your appointment schedule was full. After all that, you suggested to replace the whole HVAC unit ($$$$$) even though this current one wasn’t that old. No thanks. I did like your technicians—they were friendly and polite however they didn’t (couldn’t) fix the AC. I eventually called out a DIFFERENT company and they fixed the problem without replacing the entire unit the same day.

Grace Goodwin
Grace Goodwin
6 months ago
We woke up to our water heater leaking all over our garage floor. We started calling around while we scrambled to use anything we could find to soak up the water which was quickly spreading across our entire garage. Two other companies gave us 3 days windows to have someone come out. We came across Bonney on Google. They came out within 2 hours. They sent me a pic and the name of the technician when he was on his way, which was a nice touch. He was prompt, professional, and friendly. He was also very knowledgable and gave us good sound advice on how to handle our problem. Overall we're very pleased with the service!

Humphrey
Humphrey
3 months ago
I have never seen a technician from any HVAC or plumbing company, ever, do as thorough and extensive inspection as this gentleman. He was extremely competent and professional. I have used Bonney for close to 30 years and he is the most impressive technician I have ever worked with. Thank you very much.

Michelle Morris-Fortson
Michelle Morris-Fortson
3 weeks ago
Bonney provides exceptional service! I greatly appreciate how detailed they are. Great customer service!!

Ajay Raina
Ajay Raina
a month ago
Nate is extremely professional and courteous. He showed up on time , was respectful of the surroundings , asked questions to be directed around the house and got to work immediately. Once he got done, he ensured we understood the problem and worked with us on the resolution in a manner that was very suited to our budget and other priorities. Impressed with his demeanor.

Gordon Burns
Gordon Burns
2 months ago
Christian was excellent, on time, was patient and personable, not only fixed my problems but helped me understand what the issues were. Would recommend him to anyone and will!

Daniel Yang
Daniel Yang
a year ago
Service was awesome. Technician Guillermo Santoyo was very helpful. He provided excellent information other techinician didn't even talking about when dealing with my plumbing issues. He went above and beyond we trying to locate my cleaner sewer location. I had a previous plumber come out and didn't even try to look for it and didn't see it visually and gave up on trying, but Guillermo wanted to verify for sure if I had an access point or not. I appreciate him walking me step by step thru the whole process making sure I understood it. He also reassure me what steps to take first in repairing the issue so we don't run into other problems. I respect Guillermo work ethic and honesty, you don't find much honest workers out there. I appreciate him going above my expectations and highly recommend Guillermo Santoyo for any job that needs to be done, he was awesome and very knowledgeable. Thanks.

Christina Greenawalt
Christina Greenawalt
11 months ago
Jonathan and Trent were very respectful presented options that were reviewed and explained. We even added a maintenance plan. Definitely will be using for future projects. The only down side was they were busy and missed our window of service other wise would have given 5 stars

James S.
James S.
9 months ago
We ended up needing to replace our heating and A/C units and the service was amazing. We didn’t have an easy unit to replace as where it was located was quite a challenge. Rich, Tra, and Cody (and more more person we can sadly recall his name) were highly professional, courteous and efficient. Thanks!

Corey Sanders
Corey Sanders
10 months ago
Fantastic experience. I would definitely recommend Bonney for any of your house repair/maintenance needs. Frank was incredibly knowledgeable, professional, and helpful during the entire process. He expertly diagnosed and fixed our AC system, and ensured every part was up to standard. Thanks again!

Lou Voges
Lou Voges
3 months ago
Christian was very professional when trying to diagnose issues with ceiling fan. Unfortunately not a quick fix but he was upfront with what needed to be done and tried to get best price possible for me. Will be back to do the actual work in two days.

Choo Choo
Choo Choo
2 days ago
Allen was honestly amazing and didn’t stop until he found the issue and fixed it. I am super appreciative, especially working in the conditions where it is so hot outside! I’m so happy to have air conditioning once again!

milan bhatia
milan bhatia
a week ago
On Thursday 8/3/2023, Bonney installed a new hydronic/Trane AC unit. The system worked fine initially until 5 PM on Friday 8/4/2023. Our Nest thermostat gave the error message “E195 – No power to R detected”. We called Bonney and schedule an appointment for Saturday 8/5/2023. Justin showed up at 4 PM and checked the connections/wiring to both inside and outside units. He tightened the connections on the inside unit, checked the wiring to the Nest thermostat, and reset the secondary condensate float switch to clear the error. Our system ran initially for about an hour but then stopped working when the E195 error message came back. We called Bonney back about what happened and they scheduled another tech to return.On Sunday 8/6/2023, Allen S. showed up at 9:50 AM. Upon his inspection, he discovered the E195 – No power to R detected was due to the secondary condensate float switch filling up with water due to the return plate pressing down on top of the switch. He ended up getting a drill bit big enough to put in a hole to let the secondary switch vent and not build up with condensation to allow the system to properly operate. I asked Allen to let the other techs who worked on our system know what happened. He said he will! Allen S. deservers a box of cookies Bonney!

Alisa Pack
Alisa Pack
a month ago
He made my plugs work!
He is also very professional and made sure everything is properly labeled. Great job!

Ryan Sinnott
Ryan Sinnott
a month ago
Ivan installed our Tesla charger in our garage and was wonderful to work with. He answered all our questions, which we had many of, very professionally and with a great attitude!

Brent Koster
Brent Koster
a month ago
Connor was very professional and did an excellent job diagnosing the issue and finding the best way to resolve.

Tiny Chirp
Tiny Chirp
a month ago
Adam from Bonnie did an excelent job. He found the defect and pointed out that the previous time the capacitor was replaced (by another company), it was not rated properly for my Trane. He fixed it quickly and gave a great deal on the annual maintenance contract. Very happy with Bonnie.

Matt Rime
Matt Rime
a month ago
Great service! Adolfo was very professional/knowledgeable and had my issue solved quickly and efficiently. Would highly recommend

Rosslyn Carrisosa
Rosslyn Carrisosa
a week ago
Our New AC stopped working yesterday, Emanuel is the best! He had to do some creative work to get it running to keep us cool till a new a part can be ordered.
He loved our dogs and Koda really loved him.

Oksana Kiz
Oksana Kiz
a month ago
Connor was very professional, knowledgeable, informative and friendly. He was able to identify the problem and explain what the solution is. He was also very flexible with my schedule and finances. He will be back on Friday to do the repairs. Im soo happy I called this company. Thank you!!!

Marion Pearlman
Marion Pearlman
2 weeks ago
This is one of the best companies I've ever been apart of! There are so well kept, so professional and loves their work. Francisco and Fernando were the best installers ever! They have great personalities and can hold a conversation while using care of business! Awesome! Keep up the amazing work!

Melody M
Melody M
8 months ago
Came out to diagnose my heater blowing cold air. Nate, who performed the service, was professional and super nice. The salesman they sent later was condescending and told me my questions could've been answered with a phone call.

Tony Oliver
Tony Oliver
4 months ago
Absolutely top notch!We are members of the BAM plan and love it. Our AC technician, spent a solid hour looking through our house for any issues. His recommendations were frank and valid, and extremely helpful.Bonney is a top notch company in the area. Highly recommended. It is a wonderful service.

man che
man che
4 months ago
Chris was very helpful with customer question and did a very good job on clear out the sewer line and explained very detail of what was happening.
Will do business again with Bonney.

Jonathan Perez
Jonathan Perez
2 years ago
Bonney sent a very professional and capable technician named David Lyons to replace my water heater. I am so happy with the work he did, for any future plumbing jobs I am sure to turn to Bonney.

David Sipe
David Sipe
a month ago
@AlexWhite did an amazing and professional job. Our AC ended up having a minor issue but still needed parts. Back up and running same day! Great job, great service!

Dale McMahon
Dale McMahon
4 months ago
Cody was very knowledgeable and did a great job! Also friendly and informative!

Angela Oates
Angela Oates
a month ago
David did a great job in finding where our AC condensation leak was. We are totally impressed that he stayed with it until the problem was resolved. Definitely our first choice technician for heating and AC. 10 stars

Tomi Ojo
Tomi Ojo
a year ago
These guys are awesome ! Had been getting notices from the city of Folsom about a water leak for almost 6 months. They werent going to tell me what it was,they were perfectly okay sending me endless notices and fines. My technician Jason Howell immediately identified the problem and fixed it right away short period of time and great attitude. Renewed my membership almost immediately.

Tim Whisonant
Tim Whisonant
a month ago
Rollin was awesome! Extremely knowledgeable, he explained all the options, pros/cons of a particular decision, and the quality of his work was excellent. Very happy with the result.

Jacqueline Mendoza
Jacqueline Mendoza
5 months ago
My sewer drain was clogged and Adolfo came to fix it. He was very professional and kind. I would definitely recommend him to anyone in need.

Rikki Corniola
Rikki Corniola
10 months ago
Our electrical technician, Colin, was great! He diagnosed the concerns quickly and was able to replace three fixtures. He proceeded to answer our questions and provide detailed quotes for follow up work. We are very happy with the service we received today. Thank you!!

Elizabeth Hart
Elizabeth Hart
4 months ago
Bryant was very fast and efficient at his job. my garbage disposal was diagnosed, i was offered a couple options, then he got to work. All done within 30 minutes. 8 years of experience, id recommend Bryant!

Denis Minamora
Denis Minamora
8 months ago
I had a problem with my gas line in the attic.Aaron came out and, not only fixed the problem, but he inspected and fixed minor issues with my HVAC.His knowledge and skills make him a great example of why I will rave about Bonney to all of my aquaintences.

Summer Smith
Summer Smith
2 months ago
Terrific, quick work. Jacob was so helpful and I am grateful for the work he did

Toni
Toni
4 days ago
Marcus Robinson is excellent & explained everything he did. Please send him to us every time!!!!!

Derek Sorci
Derek Sorci
2 weeks ago
Colin provided an honest straight forward service, whereby any other electrician could have taken taken advantage of us.

Reggie Miller
Reggie Miller
10 months ago
Last weekend 3 days ago actually, I noticed my system wasn’t working properly. Since it was a Saturday I didn’t really think anyone would be able to help. To my surprise after scheduling things here thru google, I got a call from the dispatcher and she told me they actually could have someone come by in a couple hours.The tech who showed up was able to figure things out pretty quickly and was able to get my system operating. He did warn me my system was over 30 yrs old and I might want to think about replacing, as a lot of the parts are not available anymore.I told him that was a good idea and to go ahead and set something up. Me thinking in a couple weeks or so. Nope they had a design specialist out the next morning on Sunday.With his help we were able to spec out a system improve the insulation in the attic by about a factor or 50 and he was able to package all of that and at a price I was happy to see was way less than I was envisioning.He then called in and set the installation for Tuesday. Lol basically two days later. Then set the installation install for the next day Wednesday.I’ll update things after Wednesday if anything changes. Everyone involved so far has been beyond professional.The install team came in and immediately game planned things and went to work each of them checking in with the others to make sure everyone was good and didn’t need anything. They made a pretty intense looking set up and made it look like child’s play.I set up for the service plan Bonney offers. With the responsiveness and the professional demeanor of all their staff involved in this whole process I feel it is money we’ll spent and the price point is much better than my previous provider, with out the extensive lead time on service visits.Thank you for sending me such professional people.I appreciate all the time and experience they used to make one of the more daunting household repairs very much less stressful than I was envisioning.

Gosia Niemiec
Gosia Niemiec
a week ago
Alex was very kind and professional and explained his review thoroughly. He went above and beyond and made time dor all of my questions. A+

Connie Tigno
Connie Tigno
3 days ago
Always satisfied with the level of customer service. Rates for fixing things is a little on the high side but the service and quality of work is always appreciated.

Marilyn
Marilyn
3 weeks ago
Both Oscar and Leo were very personable and did a good job.

Lynne Hadley
Lynne Hadley
4 months ago
Justin did a great job. He installed an air cleaner and other things to reduce air irritants in the house. Duct and vent cleaning will be done and replacing and installing new installation will be done also.

Debra Fraza
Debra Fraza
3 months ago
My husband and I just had Bonney Plumbing come to our house to install a kitchen faucet. Leo did a great job. He was friendly, professional, and courteous. Would highly recommend this company and their employee Leo.

Angel De La Cruz
Angel De La Cruz
9 months ago
My experience with Cole and Ivan from Bonney was great. They were professional and knowledgeable about my Tesla charger install and got it done the same day in just a couple of hours. Much quicker than I expected. Highly recommend.

Andrew Bower
Andrew Bower
3 months ago
Brandon showed up and like a ninja services our Ferrari of a hvac system (he called it a Lamborghini but we are brand loyal to Ferrari) anyway, he didn’t wake a 6 month old sleeping baby didn’t disturb any of my wife’s flowers and explained everything in great detail. We ended up adding some new features to our system because he explained what they did rather than selling them to me (which is a way of selling things). Couldn’t recommend Brandon enough.

Jason Brown
Jason Brown
5 months ago
Nate was fantastic, he arrived on time and performed the maintenance on the HVAC unit as expected. He took detailed pictures of everything, inspected some ducts like I had asked, and thoroughly explained all the issues going on with our unit and potential fixes and costs. He wasn’t pushy, and I appreciated the honest assessment of our situation.

Brian Butler
Brian Butler
a year ago
Excellent customer service. The day we had our appointment, we were advised our original technician was unable to make our appointment time and we were promptly notified that a new technician will be arriving to do our annual heating inspection. The technician we had was very courteous, knowledgeable, and professional. We have had Bonney Heating and Air every since we purchased our home. The annual inspection program for heating,cooling,electrical, and plumbing is a great value. Thank you for your excellent service!

Evan Reed
Evan Reed
5 months ago
The electrical team at Bonney is really great in general. They spent a month at my house doing a complete rewire to upgrade the panel all the way to new light fixtures that I had collected. They really did a great job all around so that could get Solar installed and the old house is much more comfortable now. They have been back twice 2 fix things that weren't their fault. They may not be the cheapest but they will make their work right and everyoneat the company is professional and easy to be arround. Kim one of their lead techs really went above and beyond to make my house finish ready and safe to button up... I have used them for multiple major plumbing projects as well. Get the membership and let them service your hvac regularly (they even call me to remind me to do it!)then if you need something you get a discount and they will have someone out pretty quickly from my experience. Thanks everyone!

Superfly TNT
Superfly TNT
a month ago
Robert did a great job. He was very professional and explained the entire process.

Shay C
Shay C
5 months ago
Always a pleasure to work with the staff from Bonney/Boyd plumbing. I was able to get a same day appointment for a clogged toilet, with a less than 2hr response time. Estimates are given up front and he came with everything needed to complete the job right then and there. Ultimately, I had to change the toilet (toddler flushed an EarPod case which was the issue) and they had my toilet on the truck! Easy install. Michael Williams was my technician and he was friendly and knowledgeable and he respects your space ie shoe covers, making sure the area is covered before he began work etc. 5 out of 5 for his work!

Bruce Campbell
Bruce Campbell
5 months ago
These guys just performed a basic service on a Generac generator they install about 1.5 years ago. Love the company and the folks that work - next level of professionalism and service

Lisa Root
Lisa Root
6 months ago
Hrodland Durkee came out to fix a clog in my kitchen sink. He used to work with a company I used before and was always happy with his work. I was so surprised and happy to see him. I knew I was in good hands. He spent almost three hours trying to unclog the sink that was abused for years before I bought the home. Of course he ended up fixing and unclogging my sink. He was determined to find a way and he did. I have never used Bonney before but if he stays there I will again. Extremely professional and tried whatever it took, no matter how long, to fix my problem. This is an employee that needs recognition for his determination and customer care.

misti bradford
misti bradford
4 months ago
I had a maintenance on my HVAC system. When Bonny got here my system was working well. Heater was currently running. When the technician switched it to air conditioner setting he went on the roof and said it is not working. Which is odd. Since it is working just fine before he got here. He said I don’t want to mess with it if it is not working. Yet he asked me to pay for the diagnostic he performed with out my consent.He perceived to let me know that my circuit board had burned up. Yet my circuit board was working just fine before he touched it. Then he quoted me a price for $1700 to replace my circuitboard that he broke by pushing on it and it touch the metal behind it. I have had another company come out and look at it. They jumped the system and it works just fine. So the problem was with what he did. I have been left with a broken space heater till we pay the price. I have asked for manager to call me with no return call. I can speculate why they have treated with situation the way they have but as a mom of many this is not a good look for them!

Anthony Peluso
Anthony Peluso
3 months ago
Cole the maintenance guy was super friendly and took care of everything pretty quickly and efficiently. A++

Ryan Meador
Ryan Meador
2 months ago
Nate was quick to figure out what was wrong with our unit and get us back to cool air! He explains everything thoroughly and simply, thank you!

Woody Woodpecker
Woody Woodpecker
a month ago
We had a whole circuit down in our office. I tried everything and couldn’t fix.
Colin came out traced the lines and found the problem. So thankful.

Brian Blank
Brian Blank
3 months ago
Robert was on time and very prepared. His knowledge of the system as well as advice was extremely helpful. We hope to always have Robert back. Great work!

Frank Jung
Frank Jung
6 months ago
Called for removal of filtration & soft water tanks. Immediate response for schedule the following day. Technician Vince gave me a quote at half the cost from another competing company. It was a no-brainer to accept offer from Bonny Plumbing... I also got a $20 discount from their old magnetic business card I kept for years! The job was done immediately without further scheduling. I hope their other services just as professional as this one.2/13/2023: Technician Stephen came for yearly inspection of Heating & AC System. Did a thorough job & afterward explained the pros & cons of repair vs replacement of system. On the same day, he arranged for consultant to meet me regarding replacement.

tl 916
tl 916
2 years ago
From the first call to signing the finished work order, this was nothing but a professional experience. The gentlemen came out, inspected what we had going on, found our clean out buried in the ground, and took care of everything. But more importantly they pointed out issues that needed to be resolved. They gave me a fair price to replace my old and poorly installed sewer as well as cleaned out the immediate issue at hand.As a business owner myself, I can only hope my employees do as outstanding a job providing great customer service as Bonney has done for me.

Mike Todd
Mike Todd
2 weeks ago
Dominic showed up within the time window and was very professional. He even replaced my air filter so I didn’t have to. He checked and cleaned my air conditioner outside. I would highly recommend him

Sonny Santiago
Sonny Santiago
7 months ago
The experience from Bonney, from booking and conclusion, were top -notch! Brody and Ben are two of the nicest, kindest people I have met in this industry. Brody is a legit expert in this field and knew the issues immediately. He was able to address it quickly and offered sound recommendations on how to maintain things longer.Experts, professionally clean-cut, practical and honest.5 star service!

Megan James
Megan James
6 months ago
Nate H. did my annual HVAC inspection. Excellent experience. He was professional, knowledgeable, and personable.Chris G. responded to a plumbing issue the same day. He was able to diagnose and fix the problem in minutes.You guys are awesome!!

Bryan Richter
Bryan Richter
3 months ago
Jacob has made two trips to my house for this repair. The first time, he properly diagnosed the issue with my AC system and was extremely helpful with documentation for my home warranty (whose contractors had misdiagnosed the problem). On his second trip, he replaced my faulty thermostat and again was extra helpful making sure I got the invoice that I needed (he waited for his email to reach my pc).Jacob was amazing.

cheryl Ashley
cheryl Ashley
8 months ago
We called them to do the three way lighting in our stair area. My husband could only get it to do two. It took them no time to get it solved and that fix was very inexpensive so well worth the call. It's done right and problem solved in a flash. Great load off my mind.

Eduardo Gonzalez
Eduardo Gonzalez
4 weeks ago
David was highly knowledgeable and very courteous. He was able to answer all of my technical questions regarding my unit and educate me on typical signs of HVAC failure.

Melanie Nordahl
Melanie Nordahl
a month ago
Bonneys plumbing and electrical did an excellent job restoring our electricity, replacing the circuit panel. They even provided a portable airconitioner hooked up to generator they brought, until our electricity was restored.I definitely recommend them--Christian Freitas was our technician.

Rob Small
Rob Small
a year ago
We had a myriad of plumbing issues. Michael came in, inspected the job and offered us 5 levels/options for repairs. Once we chose the options that suited our budget and needs, he got right to work and took care of all of the tasks quickly. He checked for leaks, which there was none, and took extra effort clearing a problem drain. We couldn't be happier with his expertise and professionalism. Even my dog liked him! Never barked at him once.I will definitely call Bonney again and will ask for Michael specifically.

Bridgette Crawford
Bridgette Crawford
a month ago
The electrician was very professional and knowledgeable. I will use Booney services in the future. Great Job!

Correen McQueen
Correen McQueen
5 years ago
1 word - AWESOME! Our total job took 2 days to install a whole AC unit + a house fan but took several follow up weeks to ensure everything was properly installed. Even when we came across concerns/hurdles along the way, Bonney did an excellent job excelling expectations. I definitely recommend them. They are honest, punctual, communicative, transparent and an awesome vendor to have if you own a home. I see why they are 5 stars. Thank you Shawn, Mike and Team!

Nikki Combs
Nikki Combs
4 months ago
Luis was friendly and efficient. So glad I called Bonney and became a member.

Susan Davis
Susan Davis
2 months ago
I received what I believe to be a fair and honest quote for replacing old cast iron and clay pipes. I received this quote after using a different well known company to unclog my sewer line. That company used scare tactics and falsely told me my sewer line is leaking, and quoted me an alarmingly high rate. So I appreciate Bonney coming by to give me the truth about it.

Monica Guill
Monica Guill
5 months ago
Chris Gergiannakis was knowledgeable, professional and very considerate. We were very comfortable with him and he didn't mind all our questions.

Wendy Weinland
Wendy Weinland
7 months ago
Had a leak in our wall by shower. Called Bonney thinking we'd probably have to wait for appointment. They sent someone within hours. They called to give us an ETA and the name and photograph of the technician who would be coming. Albert showed up on time, assessed the situation, gave us options including a no fee if we chose not to use them. The leak was tricky to find but Albert stuck with it and listened to our suggestions and helped problem solve. When we located the leak the cost was even lower than the estimates originally presented. He quickly fixed the leak and cleaned up. Albert was friendly, professional, and knowledge. I would use Bonney again if needed for our plumbing needs

Carolyn Weaver
Carolyn Weaver
a year ago
Bonney Plumbing is a great company! Michael Williams did plumbing work for us today. He was very courteous and professional, answered all our questions, explained the estimates very thoroughly, and was very flexible and easy to work with. He replaced the wax seal on a toilet and cleared a bathroom sink drain and fixed a leak below the sink. The clean up was thorough. Everything looks good! We highly recommend this gentleman, and will be happy to have him back to do more work for us.

Thanh Nim
Thanh Nim
4 months ago
Bryant came out to my home on time and was very professional. He wore shoe coverings before entering and was very knowledgeable. He was able to quickly diagnose and resolve my plumbing related issue.

Roxy Realin
Roxy Realin
3 months ago
Cody was very professional, friendly, and helpful. He fixed our plumbing in under an hour of arriving. He also arrived early and got right to work. Great service!

ray welch
ray welch
a year ago
Tech installed an Air Purifier for our HVAC System.Very knowledgeable about the air purifier system he installed.The Bonney plumbers installed a complete new hot water heater system this afternoon because our old tank was leaking. Sean and his assistant were very knowledgeable and helpful & explained everything they were doing.

jason
jason
10 months ago
Jason H. (Don’t want to post his last name) was great and actually helped me without trying an upsell or anything. Great, friendly guy fixed the leak and had a great professional attitude. Couldn’t have asked for a better plumber. And this is coming from an electrician. Thanks again Jason.

Ted Volpendesta
Ted Volpendesta
a year ago
I found a leak under the sink late at night that required me to turn the water off to the house. After further inspection I realize that it’s nothing I can fix on my own and reached out to several businesses in the area with zero response. Then I called Bonney and was setup for an appointment that morning. The customer service was outstanding. They must’ve sent one of their best technicians in the business because Leo was absolutely outstanding! He got to our house so fast we had to duck! He was professional, courteous, knew exactly what to do, and made us feel extremely confident in his work. By the end of his job my wife wanted to marry him, my kids were calling him dad, and I swore my allegiance to him. In all seriousness he save the day! Thanks Bonney!!

Felipe Renteria
Felipe Renteria
3 days ago
GREAT!! Service, very professional, friendly!! Really happy with Bonney!

Jordan Ware
Jordan Ware
a week ago
The technician Stephen was very professional and knowledgeable about the service excellent job!! Thanks again!!!

Maria White
Maria White
a month ago
Quintonio Robinson was excellent technician. Friendly, professional, knowledgeable. Did a great job with maintenance on my air conditioner.

T Taylor
T Taylor
2 months ago
Ivan needs a raise!!! You have an amazing technician and you are going to want to keep him around. He is installing our Tesla EV charger with adapter. Going to say it again, Ivan needs a raise!Stay tuned! Once the install is complete I will take pictures and see if I still feel the same way

Scott Dexter
Scott Dexter
a month ago
From the first point of contact, the customer service was excellent! They. got my hot water flowing again the same day. Cost was a bit high but the customer service and quality of work was excellent. I will call them again next time I have a need.

William Green
William Green
2 days ago
I had a leak in my bathroom and called them and they were able to send a technician out that day. Demetrius was very courteous and professional. He performed his part well. Company as a whole could be better, meaning a 7 hour window to show up is too big of a gap to wait. Average windows are 4 hours and we don't even want to wait that long. Then the pricing is high. I would've had a couple of other thing replaced while the technician was here, but wasn't ready for the pricing. If you don't know how to do plumbing, then you have to pay, luckily, it wasn't an emergency to get the other things I wanted to do.

Geoffrey Wallace
Geoffrey Wallace
2 months ago
Nobody wants to have to replace your entire HVAC system. and nobody wants to have to go through dealing with 3-5 different companies to get quotes and go through the entire sales process. Jon w/ Bonney was solid. factual, found additional items that needed to be addressed (that others didn't find or mention) and the quote was best overall. Nobody wants to deal with a bunch of people coming into their home to actually do the work. They showed up on time, positive attitudes and really worked efficiently with minimal interruption to me (I work from home on the computer). Again nobody wants to go through this process, I couldn't have had a more professional positive experience and would highly recommend.

Olivia Knight
Olivia Knight
a month ago
We went outside to the garage and it was flooded. I immediately called Bonney.
Aldolfo was fast and very professional. Bonney plumbing was able to send help within 20 minutes. I was amazed at the amazing and efficient service. He cleaned out the drain that was clogged and stopped the backup. Thank you, Aldolfo for being wonderful.

Rachel Schaffer
Rachel Schaffer
a year ago
This was our first time using Bonnie, but we came to them through Boyd plumbing which Bonnie recently acquired, so we already knew a good chunk of their plumbing team. As with Boyd these guys are fabulous! They were very responsive and immediately got someone out to help us with our kitchen sink backing up. The guys, Pedro and Blake were wonderful, polite, knowledgeable, informative about our odd house, and did a clean and quick job for us. We’ve already signed up for their VIP service, and are happy to use them again in the future should we need for anything. Wishing them all a happy new year!

David B
David B
5 months ago
Luis came and gave me a free estimate to replace my old throne, and was prompt, friendly, and knowledgeable. He warned me about potential issues that could arise, and walked me through all the services and wasn't pushy at all. Even though Bonney isn't the cheapest game in town, Luis but their best foot forward and earned them a happy customer.

Jeff Jong
Jeff Jong
4 weeks ago
David was very professional, knowledgeable, and courteous. The weather was extremely hot that day also.

Cindy Nouanhchanh
Cindy Nouanhchanh
a month ago
Overall my visit was absolutely fantastic! Allen Suetos performed an extensive diagnostic on my HVAC unit. More importantly for me as a consumer, he took the time to educate and provided me with a thorough explanation and understanding on the issues and repairs that is required. I appreciate the knowledge and support I have received. Thank you!

Carrie King
Carrie King
a week ago
Courtney was very professional, knowledgeable, and very kind. I highly recommend her for future services. She is an excellent Bonney technician.

Cindy Boothe
Cindy Boothe
2 months ago
I couldn't be more happier with the service from Bonney..Start to finish!
I will recommend Bonney

Tonya Piper
Tonya Piper
a year ago
Our new HVAC Installation went smoothly. Bonney was able to get us scheduled quickly with Hector to discuss our options. I appreciated that Hector focused on providing options that would be the best fit for our home layout. The installation team, Cody & Marcus, were very friendly and accommodating. I hope this HVAC system will last a long time, preferably well beyond the manufacturer's warranty. Thanks Team Bonney!

George Sifuentes
George Sifuentes
2 months ago
Had my AC unit maintenance check up. Everything was checked and nothing needed repair or immediate replacement. Pointed out some parts that had some normal wear and would need attention in the future. I asked and received an estimate for review.

Bruce Miller
Bruce Miller
a month ago
Justin was very helpful and friendly, he spent a lot of time working on our problem and we appreciated his efforts very much.

Denee Steinbacher
Denee Steinbacher
11 months ago
We used this company today for a repair. After the left our unit broke and our air conditioning stopped working immediately on one of the hottest days of the year. When we contacted them they responded that they could return 24 hours later. When we mentioned that they advertise and specialize in 24/7 care, they responded that they are available for calls 24/7 and that’s it. When we asked for some type of monetary compensation, they said their company doesn’t work like that. We will never use this company again, would not recommend and if we could rate them 0 stars we definitely would. Glad you could take our check for a service not completed ✅

Kim Matson
Kim Matson
a month ago
John was fantastic. He was timely, professional and listened to the consumer. I had a great experience with him and would recommend him to anyone.

Jennifer C.
Jennifer C.
2 years ago
We had two toilets replaced, our water shut off replaced and some copper piping fixed. Bonney worked quickly to schedule us for a consultation and get our technician Matt out to do the job. He was able to provide us an accurate quote on the spot and clearly communicated what repairs would need to be done. We are extremely pleased with the services we received and are happy we chose Bonney to help us with our plumbing needs. It’s techs like Matt that will keep us loyal Bonney customers for years to come.

Rose
Rose
6 months ago
I just wish I'd had the duck work done by my nephew ahead of the HVAC system as planned, instead of sending him away with the trust that Bonney would keep their word and replace anything that they couldn't fix. Other than that, I am happy with my new HVAC system and the regular preventative maintenance inspection and everyone at the company.

Joe Pasco
Joe Pasco
2 months ago
Thanks to Quintonio for tracking down a recurring communication problem with one of our thermostats. Appreciate how the whole team handled this wrinkle after the AC tuneup.

Stephen Awtrey
Stephen Awtrey
11 months ago
Jose, the technician from Bonney Plumbing was very professional, and explained the steps need to fix my Air Conditioner ! In 109° weather, he had the right parts and equipment to fix it the first time! I highly recommend him ,to my family and friends!

lcchocolate59
lcchocolate59
a month ago
Best decision I made to have Bonney come out and do a check of my hvac systems with washing. They found a burnt out heater in my attic with tubing blacken by overheating furnace. And their estimate for replacement was reasonable to me and for my peace of mind. This is the 3rd time I have used Bonney's services this month and IM couldn't be more satisfied with their work and outcome of my heating and air and electrical issues.

Nancy Robinson
Nancy Robinson
3 months ago
After 13 years of regularly using another heating company, I recently switched to Bonney for my furnace and AC maintenance. Service man, Jeff Jackson, did an amazing job of testing, cleaning and following through with other tasks as part of Bonney's routine maintenance program. I discovered that some of the tasks Jeff did had never been done before during the life of my furnace. Jeff showed me the photos to prove it! I am very happy with the Bonney home maintenance program for heating, plumbing and electrical service.Nancy Robinson

minh powers
minh powers
3 months ago
Service was performed in a timely manner, and all our questions were answered as the work progressed. We would want him to be assigned to us in the future.

Mark Richards
Mark Richards
4 months ago
Jessie is a professional. He has valuable knowledge of the requirements for the position he represents at Bonney. I had questions about other projects I'm planning for the future upgrades for my home. He payed attention and gave me some valuable pointers on some future upgrades I shared with him. I'm sure Bonney values and acknowledges him as well as I do and other customers have done. Thank you, Mark Richards

LaDonna Butler
LaDonna Butler
3 months ago
I recommend Alex White. He came to my house previously for routine maintenance and I liked him so I requested him again. He is professional, honest and caring. I will continue to use Bonney and I will also be requesting Alex.

Mitchell Forrer
Mitchell Forrer
3 weeks ago
I worked with Bonney for the first time, and more specifically with my tech, Si Dip, on a pretty big project - upgraded the electrical panel along with adding a dedicated circuit for a new hot tub. I didn't get any other quotes after first meeting with Si. It was clear he knew exactly what he was talking about, provided accurate timelines, and a very realistic quote for the service. My house has been flipped very poorly by previous owners, so to be able to have piece of mind that my electrical is now finally up to proper code, neat/clean, with good equipment - is all very important. I plan on calling Si/Bonney for all my future needs for the services they provide. And no - this was not a paid advertisement! I'm just very happy to have such an important part of home ownership taken care of.

Janet Thrasher-Keen
Janet Thrasher-Keen
a week ago
Daniel from Bonnie, heating and air gave a very accurate quote and understood the complications. I was dealing with for electrical services in my home a very pleasant person I would recommend that you ask for Daniel for your service needs.

Rachael Orellana
Rachael Orellana
2 months ago
I was very impressed with the entire experience working with Bonney! They were very professional from start to finish. Alejandro the Plummer came on a plumbing call as I responded to a recent add for a deal on a clean out and our shower has been backing up. He spoke to me about my situation and recommended Green Gobbler, a comercial product I could get for $12 on Amazon, saving me $299 on clean out. He explained next steps and what to expect. Will definitely call Bonney again.

Erin Dobson
Erin Dobson
a year ago
Colin was amazing! He listened to all of our questions, looked at what we were needing the 220v outlet for, looked at all the specifications and helped to nail down exactly what we needed. He was able to get the permit pulled and do the work the same day. He also picked up and installed a bathroom fan that needed replacing. He was kind and courteous, was very friendly and helpful. He did great work and we really appreciate it!

ZR2guy
ZR2guy
11 months ago
I had Bonney repair a leak coming from my water heater piping and on another day they installed an EV charger. Great experience each time. I will definitely use them going forward

John Pyle
John Pyle
a year ago
The work I need does was to replace a failed water heater. The process took a full day and we found and repaired a leaky drain pipe behind the water heater. The workman was capable, courteous and completed the job with updates on the process through out. I was very pleased with the service I got.

Dan (SacKingsBeliever)
Dan (SacKingsBeliever)
2 months ago
Arsalan was polite, professional, and did a great job tuning up my A/C. I highly recommend for your HVAC annual maintenance!

William Fischer
William Fischer
6 months ago
Cole and his team from Bonney were able to come on short notice due to tree taking out my power line. He and his team were very professional and courteous. I found Cole to be honest, respectful, and dependable, and would recommend him for any electrical repairs.

Kristin Solano
Kristin Solano
7 months ago
Michael Williams came to unplug multiple clogged outdoor drains that caused some flooding during a heavy storm on NYE. The service was expensive and I’ve never had this service before so I can’t speak to whether or not the $2500 I paid was high or competitive. I approved the Hydro-Jetting Service to clear out the drains which involved special equipment coming in from Sacramento. Another man came to help Mr. Williams and I don’t remember his name. Mr. Williams texted me to have me come out and see what they were doing, so I would be aware of what is coming out of the drains. He also had several helpful tips for preventing future clogs, and how to make the underground drainage as good as possible. He also took extra time to run water through the most problematic drains to make sure they were clear and operating well. I appreciated this very much as this area has another heavy storm on its way. Mr. Williams was very good about answering all of my questions and was very careful with the property. When mud, leaves, rocks, and a root flushed out of the drain the sidewalk was a mess. Mr. Williams cleaned up all the debris from the sidewalk. The overall service was excellent.

Cline Hall
Cline Hall
3 months ago
is very informative. He told us step-by-step what was going on he spent a few hours at our house, and really took the time to analyze what our issue with us and give us a choice of plan of action. He was also very courteous and polite would highly recommend.

david edwards
david edwards
a year ago
Septic pipe root bound, they located the problem, dug by hand replacing the extremely root clogged section with a new clean out. Did an amazing job. Used Bonnie and the Sam Tech who is fast and knowledgeable. Very impressed. Good team.

David Kee
David Kee
a year ago
Vince was awesome! He did an outstanding job replacing the fill valves on our toilets. While he was here we talked about the water heater and how old it was... the very next day it started leaking. It was 20 years old.I called Bonney and Vince came back and replaced the water heater. He is a true professional and highly skilled.Bonney Plumbing = outstanding responsiveness and service!Thank you!

Jane Chabot
Jane Chabot
3 weeks ago
Alex was fantastic. I was very impressed with the quality of service and will definitely be using them again in the future.

Lane Arnold
Lane Arnold
a year ago
Matt was an awesome technician. He politely listened to the issues we were having and quick came up with a game plan to deal with them. Informed us all along the way regarding his finding and if anything was potentially beyond his original assessment. Would absolutely recommend Matt and Bonney Plumbing for issues you may have with Plumbing problems in your home. Thanx again.

AJ Albers
AJ Albers
7 months ago
Had breaker box issues. Technician Christian Freitas was very professional and did an awesome job finding all the problems. He explained each step and made recommendations. No pressure. He found issues that could have started a fire. He showed me the parts that were burnt. If you have any plumbing, electrical or heating problems Bonny plumbing and Christian are tops!

Ronald Dean
Ronald Dean
2 months ago
Tony did a spring tuneup on our A/C; he was efficient and personable, and gave us a complete explanation of what he did and what he recommended. We are very happy with his service.

Diana Combs-Cosby
Diana Combs-Cosby
14 hours ago
They were prompt, efficient, had a supervisor come to check their work. Cleaned up after job, took pictures so I could see the repairs!

Lisa A Vaquero
Lisa A Vaquero
7 months ago
We were having issues with our septic tank (again) 🙄 so we called 3 different plumbers for quptes.No hashing going on here , however, quotes for $500, $750 & $88 (Bonney Plumbing).Our Tech was knowledgeable - indeed professional and yet he was very cordial!Thanks Bonney Plumbing! 😊

Seamus O'Reilly
Seamus O'Reilly
a month ago
Great customer service! He was knowledgeable, friendly and helpful. We are huge fans of Bonnie services!

Larry Cawthon
Larry Cawthon
3 months ago
The man is outstanding !! He quickly fixed my electrical problem and was very professional. An asset to your organization.

anthony medina
anthony medina
10 months ago
Between the initial Technical diagnostic visit (Joseph), in home AC unit sale with the project manager (Bryan), and the actual installation itself (Cody and Trua(?)), everyone was polite, personable, and accommodating, and I will always recommend their services. They're not the cheapest, but the quality of service and level of professionalism is where that extra money goes, and its worth it.

Kasner DDS
Kasner DDS
7 months ago
Very professional. Sean came out, explained everything each step. Friendly and kind to surrounding staff and client while working around our day. Will definetly be calling again if we have anymore issues! Thank you Sean!

Aaron Spencer
Aaron Spencer
2 years ago
David was our tech for a complicated plumbing repair. He was extremely professional, highly communicative, and very efficient in the performance of his job. What I really like about the company is that David dealt with us from beginning to end. We confirmed items with customer service; but, it was very clear David was driving things on our behalf. Work was done as scheduled, on budget, and with utmost attention to quality. Our home was kept spotless throughout the process. Billing was effortless and I settled with David on the spot. I appreciate this type of infrastructure; most companies, have an absence of trust and training associated with their employees that they are never quite able to venture this far into employee autonomy and leadership. Nicely done Bonney! Thanks again David!

Sokheap Toeung
Sokheap Toeung
3 months ago
Denis was awesome. Fast service, honest. I’m very happy. Thanks Bonney Plumbing!

Kathy Lewin
Kathy Lewin
5 months ago
Another outstanding job by Bonney Plumbing! Every worker who has come to our house has been courteous, knowledgeable, friendly and stays until they are sure the work is done correctly.We have also enjoyed hearing about their interests. One of the best things about Bonney is their employees!

Eden Rosales
Eden Rosales
6 months ago
I had outlets upgraded and a bedroom fan installed. Colin, the electrician, was great. He was on time, professional, friendly and helpful! He had a colleague help with the job and he was great, too. Professional and friendly as well. They got the job down and done right! Thank you both!

Nai Saechao
Nai Saechao
a week ago
Emmanuel Delrosa was so professional and knowledgeable! He explained what our issue was and what needed to be done and got the job done fast. Thank you Emmanuel for being so pleasant and efficient on fixing our AC!

Wayne Hernandez
Wayne Hernandez
a month ago
Victor is what I call old school-polite, knowledgeable, very professional. He did top notch work & I am happy and lucky to have met him.

Jim Hirst
Jim Hirst
3 months ago
Call these guys if you want to spend a $100 to have someone come over your house spend a half hour looking at your hot water heater and tell you to replace it for $7000. When all I needed to do was clean it out which is what I wanted them to do.

Richard Anderson
Richard Anderson
4 months ago
Kirk was on time and very professional. Completed the inspection and gave us information on what needed to be also replaced. Great job.

B W
B W
8 months ago
Update:2nd Part was installed and found to be defective. Another new one was ordered and will take another 3 days.With my position at work, I am all too familiar with supply shortages.My problem wasn’t so much as freezing for a week. Although my wife would beg to differ... My problem was the way they handled the situation and the lack of caring.After one week, my furnace is finally working. The Technician was very apologetic and was authorized to allow a reasonable compensation for our suffering.Original Post: (1 star)Tomorrows’ Thanksgiving and NO HEAT, thanks to Bonney!If you want a Major Holiday Disaster… call Bonney!Called 3 days ago to schedule a tune-up and to address a minor intermittent problem. The problem is the heating system will occasionally draw an error. Resetting the circuit breaker erases the error and the furnace works great for weeks (sometimes months) before the error pops up again.Bonney comes 2 days ago to address the intermittent problem. They replaced a $50 part and charged me $500+.Next morning… No Heat. Same error pops up. This time, resetting the circuit breaker does not work. This has always worked for 10 years and now it doesn’t?They came back out that same day and said there is another defective part and it’s going to cost another $600+. They also said the part will be here tomorrow and will be installed.Well today is when the 2nd part is supposed to be installed. They called and said the part is not available and won’t arrive for 2 more days. The call center has no sympathy and is not even offering some form of compensation or even a sincere apology!

Emil Vincent Alonzo
Emil Vincent Alonzo
a week ago
Arsalan was super helpful and informative and helped identify what was going with our AC unit. He helped us understand our options and we never felt pressured or forced to make any of the repairs needed. Thank you again for the great customer service!

Grand Poopah
Grand Poopah
6 months ago
Daniel got the job done quickly and correctly. I was impressed that some team members in the area at the time stopped to assist in getting the work done even quicker. The price was fair and work quality excellent. I'll call Bonney again!Mike F.Woodbridge, CA

Thomas Brown
Thomas Brown
2 weeks ago
Very knowledgeable technician, having been in that field of work for 10 years before I made a switch to my current career. Would definitely use them again and recommend to my friends and family.

johnevan shay
johnevan shay
4 weeks ago
Bonney was great The work grew that did the work were great. They kept everything clean and answered any questions I had.

Jenny Cardenas
Jenny Cardenas
3 weeks ago
I have been using Bonney for the past few years, as always they are very professional. They take the time to explain everything that is being done. Their technicians are very friendly and always go above and beyond. The company as a whole is Outstanding!

Lori Ingle
Lori Ingle
3 weeks ago
Kirk did a great job explaining a complicated HVAC issue in our house. He was very professional. I highly recommend Kirk at Bonney.

Eva Schneider
Eva Schneider
11 months ago
Alex White is very professional and informative. I appreciate his thorough explanation of the service in language that I can understand. He didn’t try to up sell me with products or services I didn’t need and I appreciate that honesty. I will be using the Bonney team again.

Fred Rosete
Fred Rosete
a month ago
Tim was awesome, on time, explained what was going on and took care of the issue very quickly.

Isaac Jackson
Isaac Jackson
6 months ago
On 02/17/23, Andrew Tackett and Ray Brown did a fantastic job. They cleaned out HVAC and duct and vents cleaning. They were experienced, professional courteous, listened to our concerns, and friendly. It took 3 hours and 30 minutes to complete the job rather than the 5 hours initially told us. We would recommend these Bonney's employees to everyone who needs the services listed above.Isaac and Maggie Jackson

Kristie Cooley
Kristie Cooley
a year ago
Cole was my technician and he did amazing work from first visit coming up with a plan to tackle my overloaded circuit and executing the plan.They had a team that worked together and got so much done in one day! I was impressed with the team work and communication.As soon as they came in they made sure everything was protected from dust. They did great job cleaning up too.I always know with Bonnie I might pay a little more but it is worth it when it comes to your home.

drrdrv
drrdrv
9 months ago
So they came out, polite respectful. The repair guy first said heater can't be repaired, then that the parts are too old to be ordered. So they sent someone to give an estimate to replace heater with a new one. My landlord called a different heating and air repair. They came, it took 5 minutes and it was fixed. I asked what he did, he said turned gas valve on, and cleaned something. No parts replaced. They only want to sell you a new heater, and charge you to come lie to u about it.

Noelle Marble
Noelle Marble
a month ago
Dennis did a great job of troubleshooting and fixing our electrical issue. Thank you again!

Doris Simonis
Doris Simonis
4 months ago
Luis was prompt, courteous, and did a good job. He even went beyond and helped us remove and replace a ceiling light cover. The only reason I am giving 4 stars instead of 5 is we thought it was more expensive than it should have been

Amanda Flores
Amanda Flores
4 months ago
Very nice and super friendly. Knowledgeable in what the issues was. Quick with fixing the issue. Overall very satisfied with the work. Thank you

Lynnea Olsen
Lynnea Olsen
3 days ago
Nate was on time and professional …and diagnosed the issue and fixed my air conditioner efficiently! I couldn’t be happier with the service.

Alex Lee
Alex Lee
5 months ago
Alejandro is the man! The job wasn’t easy but he walked me through my options and we came up with a plan. It took some time but he didn’t give up and got the job done. Highly recommend him for all your plumbing needs. If Bonney management sees this give that man a raise you have a real pro on your hands.

Silvia Martinez (Sagittarius Chick)
Silvia Martinez (Sagittarius Chick)
2 years ago
Arturo and his crew were extremely professional and did a great job. They cleaned up beautifully and answered all our questions.

Michael Muhareb
Michael Muhareb
2 months ago
The Tech (Kevin) was Professional and polite But the company is bad they charge for an estimate while others dont and their estimate was more than double the most expensive estimate from others

Jim Rios Lacey-Baker
Jim Rios Lacey-Baker
4 months ago
David Serpa was excellent. Total pro. Will request him on all future calls.

King Ludvig
King Ludvig
5 months ago
Cole and his apprentice Ivan were on time, did great work, my Tesla charger is working like a champ! They did a great job cleaning up after their work. Very happy with Bonney!

Dan Costa
Dan Costa
7 months ago
Total rip off, wanted to charge 8,500 to replace a water heater. Almost 4,000 just for the water heater. They take advantage of seniors. Bought a correct legal water heater for 679 dollars. I do not recommend these thieves 😒. Even the manager at the mobile park said they take advantage of seniors. If I don't see this post I'm turning them in.

Kim Campbell
Kim Campbell
9 months ago
My service technician, David, arrived in time and was very polite. He quoted me a price on the service I was requesting before starting so I knew exactly what the cost would be. David installed two new toilets and left the area spotless. He also pointed out some repairs that could be made in the near future to avoid potential problems.

Eric Gobron
Eric Gobron
3 days ago
Michael was professional, courteous, and attentive. He went above and beyond to make sure we were satisfied.

Kristin Ryan
Kristin Ryan
a week ago
Fraudulently charged me for monthly membership fees after cancelling with two separate staff members. When I requested a refund, I was refused because I couldn't prove that I had requested the cancellation.

George Cromwell
George Cromwell
a week ago
Courtney did a FANTASTIC job fixing our air conditioning! Courtney was professional, knowledgeable and explained what was going on every step of the way. An absolute credit to the company, bravo!

Nokusa
Nokusa
a month ago
Technician Demetrius was great. Came on time, explained everything he was going to do and went through all assessment and recommendations for my system. I like that he explained everything in terms that I can understand. Made examples where I didn't understand. Will definitely use them again.

Matthew L. Stoehr
Matthew L. Stoehr
8 months ago
Kind and polite young man installed a new garbage disposal and faucet in our kitchen sink. He did a great job, very accurate, very respectful. Always happy with Bonney. Never a disappointment.

juli hoag
juli hoag
a month ago
Manny is one of your exceptional employee. He is friendly, professional, and knows his job.
Thank you for sending him to me.

Hardeep Rehal
Hardeep Rehal
a month ago
Robert went above and beyond with his explanation and thoroughness. Robert really brought to life the adage an ounce of prevention worth a ton of cure. Ty Robert and even more so Ty Bonnie for having such a human being.

Cathy Whitney
Cathy Whitney
10 months ago
Excellent experience with Bonney. The technicians were extremely knowledgeable and professional. Cole explained everything to my understanding. Cole and his coworker (sorry I forgot your name) worked non stop to get this done and did a beautiful job! Thank you both so much!!

Yolanda Canaya
Yolanda Canaya
2 months ago
Bonney was wonderful! He was on-time, courteous, professional, knowledgeable, and provided great feedbacks on all of my questions. Through many experiences with various plumbers, Bonney is by far the best one. Thank you Bonney for your service and professionalism.

brandon davis
brandon davis
3 months ago
Tony McDaniel was absolutely fantastic! He went above and beyond to make sure I felt secured with my decision to replace my hvac system. He not only explained every part of what was going to be done, but also what to expect after the install was complete. Thank you for everything you did Tony!!!

Dustin Morris
Dustin Morris
2 weeks ago
Always a great experience with Bonney. They are thorough and always professional.

Michael Miro
Michael Miro
2 months ago
Responding to Bonney’s media ads, offering air conditioning system “tuneups“ to ensure optimum operation as summer unfolds, Ernesto showed up to check my older system, and gave me valuable information on what to look for, and what to think about in terms of updating, and or replacement. Very much impressed by Ernesto’s and hectors knowledgeability and professionalism. Looking forward to receiving estimates for repairs, and or replacement…

Angela A
Angela A
a year ago
My service person Mark Thurm was very professional, answered all my questions and concerns. He did an excellent job repairing my broken water heater and even stayed late to complete the job and came back the next day to finish up a few things. I commend him for his detail to work and going over and beyond my expectations. He is definitely an asset to Bonney. My hope is Bonney recognizes his hard work.

Angelica Brothers
Angelica Brothers
10 months ago
We had a plumbing emergency that caused the water in our house to be shut off but Bonney’s came the rescue. Sean and Adam showed up within 30 minutes of our call and fixed the problem within half the estimated time to get it done. So thankful for their response time, professionalism and competitive prices.

Jeremy Hawk
Jeremy Hawk
3 months ago
Our experience with Bonney has been an excellent one! They replaced our HVAC system as our old one completely quit after 30 years and they did an electrical panel inspection and have us some options for upgrades if we want but our panel looked good as is. They're a bit more expensive but their service and professional is equally good. I do recommend Bonney for their services.

Phyllis Fogg
Phyllis Fogg
5 months ago
It is wonderful to have consistent, skilled tradesman come to your home for repairs. Chris is a hard worker, skilled at his crafts, reliable, informative, and a friendly person. Bonnie is very lucky to have a great employee!! I nominate Chris for Employee of the Month!! Thank you Chris!

Bryant Jimenez Lopez
Bryant Jimenez Lopez
5 months ago
Dennis is great he installed our EV Charger about a year ago and helped us when our lights went out on a few of our bedrooms. He is super friendly and very knowledgeable. He is the reason we chose Bonney a second time and will continue using Bonney for years to come. Thank you Dennis!

Dave Devine
Dave Devine
a month ago
Anthony was fine and explained things well but the pricing was outrageous . I found someone for less than half the amount quoted.

Angela Cogswell
Angela Cogswell
5 months ago
Jeff was very friendly and very helpful in getting our heating problems fixed and even offered a cleaning that was much needed. Wonderful and prompt service with great pricing.

Kimberly Bailey
Kimberly Bailey
3 months ago
Thomas was great, in fact, all the service technicians from Bonney have been professional, on time and pleasant to work with.

Steve S
Steve S
a year ago
What a great experience we had with Bonney. The workers arrived on time, were very professional and courteous! They did an outstanding job and took the time to explain everything! I would highly recommend them to anyone needing anything HVAC related! 5 stars and well deserved!!

Veronica S. Lee
Veronica S. Lee
a month ago
I like the features of their service. They let me know ahead of time when they will come and who will come with accompanying photo of the service team. The price is of good value and they offered me options of their services and good faith estimates. Highly recommended.

Irene Koscheski
Irene Koscheski
a week ago
Legend Young, the technician, was on time, told me how he was going to evaluate my AC, and showed pictures to me of potential problems with my system. He replaced one part on my AC in about 20 minutes. He was very professional and communicated well.

Rileyne Behrman
Rileyne Behrman
3 weeks ago
Rollin and Christopher from Bonney Plumbing are professional, courteous, and provided exemplary customer care.

Mike Seto
Mike Seto
3 months ago
The plumber was very efficient and personable. He replaced the toilet tank valve and installed 5 bathroom sink and toilet service valves and hoses. He gave us an estimate and options before he began and completed the job in about an hour.

Kristi Oconnell
Kristi Oconnell
6 months ago
We had a leak that needed to be found. Mark found it quickly. He repaired the piped and was such a nice guy. Did great work.

Alene Sayles-Jones
Alene Sayles-Jones
a month ago
Rod did a great job. We are repeat clients and yet again we are pleased with Bonney and the technician in our home.

Erick Aguilar
Erick Aguilar
a year ago
I had an issue with some slight coloration from the water coming out of the faucets. This is a a house build on the 1960s and I schedule several inspections from three different Plumbing companies in order to choose the best for the job. I felt Bonney were the most experience ones and could tell that from the very beginning with my interaction with them. They had the best customer service out of all three companies and explain everything in detail with the issue and how to fix it. They even price match the other two plumbing companies estimates and felt they provided more quality service. I dealt with Plumbers Johnathan Nimis and Blake Munger. They were terrific 👏🏼. They advise me on the best solution possible for my issue without having to break the bank. The installation team they brought in with them for the repair/install were awesome as well. I am extremely happy with the job they did. I cannot stress enough how knowledgeable and cool they were, specially Johnathan. Very easy to talk to and tries to explain in a way normal folks can understand. I will definitely get more work done through them.

Jackson Scoggins
Jackson Scoggins
2 months ago
The main water line to my house was leaking and Bonney came out and replaced the old broken line with a new one, the install team came out and within a day had water back to my house while I was at work, they did a great job, a few days later the clean up crew came and wow they should be replaced, left nothing but nuts and bolts all over my drive way for me to drive over when I got home, I also have an issue with the fact that they decided a smoke break was best taken leaned up against my house, not very cool gentleman, not the 5 star service promised on the side of your van you drop all the bolts out of

Andrea Maldonado
Andrea Maldonado
4 days ago
Bonnie Plumbing, Jonathan Nimis, provided service today. I had a leak in a pipe under my house, which was diagnosed by Terminex during a home inspection. I have an older home (1991) so lots of little things going on. Jonathan also fixed a valve in downstairs toilet as well as a water pressure valve.Thank you Jonathan for being the face of Bonnie Plumbing today. You were articulate, great social skills, professional, and explained what was going on so I could understand it, but you didn’t talk down to me. Loved that part! Your service today was aligned with the Bonnie Plumbing BRAND…..EXCELLENCE.Your partner in training, Damian, did repair work in the bathroom and did an excellent job fixing and cleaning up when repair was completed. He also worked with you outside and was professional in his manner with me and you.I appreciated both of you wearing booties when inside my home.Thank you for being friendly and letting me tease you when you donned your under the house gear…..you looked like Ghostbusters……Who you gonna call?…. BONNIE PLUMBING!😎👻

Ashley L.
Ashley L.
5 months ago
Just started using Bonney this year for electrical installment and inspection, so far, happy with the services we are getting. The staff have been polite and professional. I'm most excited to get free inspections with our Bonney membership, as we are new to home owning and keeping up with our house is important to us.

Marly Hansen
Marly Hansen
a month ago
We appreciated Dennis' recommendations & subsequent work.
We look forward to working with him again in the future.

Fraternal Sword
Fraternal Sword
a month ago
Kirk was personable and professional. Did a great job servicing our AC unit. We were satisfied with his service

Tarunvir S Pannu
Tarunvir S Pannu
5 months ago
Professional friendly and on time serviceExplained everything very thoroughly and made sure work is done as per your need and requirements.Would definitely recommend Bonney and specifically Cole Cahill for your electric needs.

Mel Calagui
Mel Calagui
a month ago
“Bonney Heating and Air”Quality Service, Responsive Texhnician, Punctuality. Highly professional and provide good quality value for their work.Honest, straight forward, have patience, very thorough, explained the problem well, with visuals using pictures, assessed the damage further, able to pinpoint the problem without even going through the system yet, have us our options of how to fix our AC system that is over 14years old. Utilized the system that existed to make it more modern and up to date technology. Gave us financial options and other remedies to better our AC unit system situation. Overall, I am very please of the work done just doing a simple diagnostic text run for us that is complimentary because we are a member. Although we called them for our system stop working when we first initially called them for this service. Rich able to give us outstanding service and sincere care for our needs. Highly Recommended Mr. Richard M. as our tech service for Bonney.Service work done July 18,2023

Mike & Lora Kovaly
Mike & Lora Kovaly
a month ago
Our plumber was Eddie Gonzales. He did a great job and was very friendly, knowledgeable and professional. If we need plumbing services again, we’d definitely ask specifically for him.

Jake M
Jake M
2 months ago
Allen did a great job and even shared our interest in hummingbirds.

Sheila Hatler
Sheila Hatler
a month ago
Great technician. Will not be using Bonney again though. I was told I could get more R22 but then they refused to give me any. I was mislead.

Bonnie Behling
Bonnie Behling
a month ago
Had an outside leak, with a sprinkler that has not been used for many years. Sean removed the leaking section and dead-headed the pipe for me. He was fast, effective, and courteous.

Paul Nua
Paul Nua
a year ago
Our service Tech was Chris, very professional, knowledgeable and friendly!! Took the time to explain what he was doing and made sure we understood what was going on. We've had Bonney since we've been here and highly recommend them... always friendly and always trying to accommodate us. Best!!

Dajon King
Dajon King
a month ago
Called 3 plumbers before I called Bonny should have called them weeks ago been trying to get my plumbing fixed for weeks paying all these consultation fees and no results finally got answers today and was able to call my home Warrenty company who said they will cover the cost if not I will call Bonny right back to complete the job

Atique Rahman
Atique Rahman
3 months ago
Jessie, our technician from Bonney, was great ! Professional, polite and communicated through out. Thank you for your great work !

Marcie Marquez
Marcie Marquez
7 months ago
Frank M. was absolutely wonderful! He was very knowledgeable and explained the issues and what to do to resolve them. Very personable and friendly with my dog, too.

RALPH TAYLOR
RALPH TAYLOR
4 months ago
Tony McDaniel was prompt and professional. He was courteous and protected my home by wearing shoe covers. He saved me money by signing me up for their maintenence program. Bonney continues to be my go-to.

Joe Hardcock
Joe Hardcock
a year ago
Water heater stopped producing hot water over the weekend. Called Bonney to come diagnose and fix the issue. They instructed me they do not work on the weekends. So we scheduled an appointment for Monday.Tech came out and gave me a quote to fix issue but part was not available locally. It was available in San Leandro (2 hrs away). Tech left and told me he would schedule a date to fix once the part came in. I had to call Tuesday, Wednesday and Thursday before I had to cancel the service and any future business with Bonney due to the fact they could not communicate effectively with me as to when the part would be in and when they would definitively finish the work. Don’t understand how a part 2 hours away could be so difficult to transfer to Sacramento. I can order any item online now and have a high degree of accuracy as to when it will be shipped and arrive at my doorstep. Bonney does not operate that way with their own supply house.Ideally I would have wanted the follow up appointment scheduled on Monday while the tech was in my house. They act like they are at the mercy of their supply house as to when a part will be delivered. And apparently they are deep underground with no access to internet or a phone system.I will not use Bonney anymore because they did not treat my situation as urgently as I expected. On a side note I called a competing plumbing service that can come to my house and fix the issue next day. Imagine that a 1 day turn around for an urgent issue.

Rose Cartmill-Joss
Rose Cartmill-Joss
2 weeks ago
The Bonney technician arrived on time. Drained the hot water tank and checked leakage. Also looked at valves for the washing machine. Gave me estimate to repair the valves. He is very professional and knowledgeable.

PADMAJA RAVURI
PADMAJA RAVURI
3 months ago
Nate spent a couple of hours to check the AC system out and explained the repairs with pictures. Nate was in no hurry to rush and leave like some technicians that I previously experienced.

timothy burke
timothy burke
2 months ago
He was very good and friendly guy and I was happy with his work

Jean Johnson
Jean Johnson
5 months ago
Sameer (along with photos) gave his opinion, along with recommendations. After the clear, unbiased explanation of choices, we decided to go with the better long term option.

Stuart Bispo
Stuart Bispo
a year ago
Exceptional customer service and quality workmanship. I'm a new customer that bought a home that had a previous do-it-yourself owner. Short story is that there were a lot of mistakes that needed to be fixed. Bonney came in and now all is well.

Lydia Ambriz
Lydia Ambriz
2 days ago
Our technician LEGEND that came out was amazing! Super nice and he answered all my questions (there was a lot) since I have no idea how AC units work. I’m so glad I went with Bonny and signed up for their membership plan. It’s definitely worth it. Also, my dog who has a hard time with strangers LOVED Legend. We were in shock how good he was being. They say dogs know good people. Bonny gained a long term customer thanks to Legend.

Peter Depaz
Peter Depaz
a week ago
Used them for both Plumbing and Electrical. Very nice knowledgeable guys and super friendly. Good value too.

Bernadette Tassone
Bernadette Tassone
2 months ago
Tony was courteous, knowledgeable, neat and personable!! If I owned a business, I would want all my employees to be like Tony. Bernadette

Tanya Danna
Tanya Danna
a month ago
I am always very happy with the service given to me. This company employs the best of best!!! Special thank you to the guys in HVAC Jessie Bautista, his manager Matt. And to my Service Tech Rex Walker for fixing my unit.

Theresa N Duong
Theresa N Duong
3 months ago
Knowledgeable and took the time to explain what was happening. He educated me on the options including items for maintenance and repair. I felt comfortable with choosing what works for my home.

Ashley Rothrock
Ashley Rothrock
3 weeks ago
John did a very thorough job inspecting our AC unit. He took detailed pictures and videos and explained everything in a way that was very easy to understand. He walked us through all the options and we feel very comfortable with the services we selected. The whole process was painless. I feel that John is very knowledgeable and I trust in his service.

Kelly Mehlhaff
Kelly Mehlhaff
a month ago
Great service and care taken to ensure everything was explained thoroughly. I will suggest Bonney to anyone looking for quality service.

Joanna Graf
Joanna Graf
2 months ago
This young man was very knowledgeable and professional. He changed the filter and gave us the status of our unit.

Georgeta Dumitru
Georgeta Dumitru
3 months ago
Wonderful team to work with. They take time to explain your options to make sure you get the best value that fits your needs.

Johanna Steans
Johanna Steans
a year ago
The initial contact with the dispatcher was memorable. So much so my husband and I talked about it after scheduling the service for quite some time.She was better thank customer service. She really connected with us, empathized immediately with our issue and explained your prices in a conversational and easy to understand manner. She also explained a discount we would receive and additional benefits including household systems inspections.Was the best experience I can recall in many years. Kiddos to your company for hiring her.

Charles Cuterry
Charles Cuterry
5 months ago
Stephen (The Tech) was very professional and thorough with his work. He answered all my questions and gave suggestions on how we can improve our heating system. He was a pleasure to work with.

Carol Greenan
Carol Greenan
4 weeks ago
We have called Boyd/Bonney for our plumbing needs for many years.
Yesterday we got an estimate of over 1,700.00 to replace a toilet. 849.00 to repair it. (A seal. )
They just lost our business.

Dulce Grabowski
Dulce Grabowski
a month ago
David is a knowledgeable technician. He has been to my house twice and has provided outstanding service each time. I highly recommend him.

Bagatelos Architectural Glass
Bagatelos Architectural Glass
7 months ago
Service Rep. Anthony Harron was extremely polite, friendly, and professional; and most of all he solved 3 different plumbing issues our company had. I would highly recommend them.

E A
E A
2 months ago
DO NOT HIRE THIS COMPANY. If no stars could be given I would give them a ZERO. I hired Bonney to replace my air ducts. Salesman Brian tried to overcharge me for 9 air ducts by about 2k at first. He calls himself a religious man but I doubt it because of this reason alone. Him and I are also veterans. The fact that he chose to screw over a fellow veteran is enough to not do business with Bonney. After negotiating it down to 5.5k, Bonney would come down to install a few days later. During install, I was not informed that only 6 out of 9 ducts were replaced. I found this out because one of the rooms was not cooling. Bonney told me this issue would be solved. So I hired two different hvac contractors to come and inspect Bonnie’s work. They stated that the air ducts were undersized, the air return was undersize, the placement of the air ducts were wrong and that only 6 out of 9 air ducts were replaced. I then contacted Bonney to come out and inspect their own work. Supervisor Alex came out and also acknowledged everything that the other two hvac contractors said. I have been going back and forth with Bonney to try and get back my money. Bonney is dodging my phone calls and are refusing to return my money. I don’t want nothing to do with Bonney. I don’t want them to come out and fix the problem that they caused. They were negligent from the very beginning.BONNEY IF YOU ARE READING THIS, CONTACT ME ASAP. OR I WILL HAVE NO CHOICE BUT TO FILE A LAWSUIT FOR YOUR NEGLIGENCE.

Azure Clemons
Azure Clemons
3 weeks ago
Tyler and his partner were so kind and knowledgeable about the appointment process. They took the time to explain what was happening and answered all of questions my husband and I had.

Michael Osorio
Michael Osorio
a month ago
My tech Alex W. was absolutely great! He was among other things-professional, courteous, thorough and very informative. Thank you for having tech’s like him. Bonney has always and will always be a top class organization

Frank Hoblit Dodge
Frank Hoblit Dodge
6 months ago
So finally get contacted for inspection like 6 months later and Bonnie delivers inspection paperwork needed for inspector 4 hours after he leaves!Turns out Bonnie did not seal hole drilled for wire pipe with fireproof clocking. Inspector was able to cmmplete online since did not have paperwork. He asked if I wanted Bonnie to refile or just reach out to them to swing by and fix their sloppy work. Bonnie agreed to come out and sets appointment for next Wed. Then I get a message from Bonnie stating that the inspection is showing completed online so they WILL NOT be coming out to repair and basically good luck!!This is some of the worst customer service I have seen in a long time!Not to mention the $1200 rebate I was pitched to have them upgrad my fuse box, just to find out that was false!I am speaking to Roseville Building Inspector Division tomorrow to reverse approval and I will be filing with BBB!-downside, is I found a few nails dropped from the roof panel they removed and I was concerned as I have 3 classic cars (including my $200K 1967 Shelby) and did not want to end up having a tire popped. But upon informing them, they young man assisting the main guy happily swept and found all he could. Just as a side note, when adding brackets for the EV charger cord to secure to the wall, it would be nice if they used a level or even a stick to lineup as they just eyeballed them and they are a half inch lower on one side, which to most is not a big thing, but to me is a thorn to look at.

Rick Beardsley
Rick Beardsley
a month ago
Technician Rod did a great job and communicated with me through the entire process.

Eric S
Eric S
2 years ago
We had an issue with the original toilet in the master bathroom. We were not sure if it was a partial clog or something else. Used Bonney via their online booking and it was super easy and I loved the ability to provide a video of the issue ahead of time. Bonney was able to come a day earlier than initially thought. Broderick was the tech that came out. He did a fantastic job and we could not be happier with the work. He explained what was going on and our options. We will be using Bonney for all of our plumbing needs for now on.

Hardeep Rehal
Hardeep Rehal
a week ago
Sean went above and beyond. He came to check on our sewage line. I informed him of an irrigation leak. Sean went above to look for possible valve leaks in my back yard and was able to find two of them.

Tanya Verb
Tanya Verb
3 months ago
Amazing service, price, and work!
Thank you to Emmanuel went above and beyond for our house thank you so much!

Timothy Reynolds
Timothy Reynolds
6 months ago
They were very thorough and professional. We have used Bonney for several projects in the last couple of years and they never disappoint us.

Faye Carlson
Faye Carlson
a week ago
Everyone from Bonney’s has been very professional, courteous and excellent service.
We both have been in customer service for 40 years and we’ve never encountered anybody better than the service we received from Bonney! I would highly recommend them!

Amy Alexander
Amy Alexander
a month ago
Excellent maintenance and clear, timely information from the Bonney PEHA technician Stephen King (not the Horror novelist!) during visit in our Sacramento home today. Notably, information regarding our HVAC system's OS controller, and Heads' Up advice to us re signs watch for possible issues with air-circ distribution. In total: 5 star customer service. Thanks, Bonney and Stephen King.

James/Shannon Rhynas
James/Shannon Rhynas
2 months ago
Adolfo showed up on time. He walked us through what he was going to do and the costs. While running the camera through the line, he explained everything we were seeing and what we needed to do to fix the problems we were seeing. Very polite and professional.

Linda V
Linda V
3 weeks ago
I had Blake and Cole over about a week apart for plumbing and electric estimates. They were both personable, knowledgeable and efficient. I didn't feel forced to agree to something. Instead, I was given comprehensive estimates immediately, (prepared while at my house), different options, and answers to our many questions. Once again, Bonney Plumbing impressed!

Bob Guzik
Bob Guzik
a week ago
AC went out, they had tech out that afternoon. He quickly diagnosed the problem. Very professional.

Barbara Allison
Barbara Allison
3 weeks ago
Chris and Matthew found the problem and fixed it. They did a once over of the entire system just to make sure nothing else was wrong. Chris advised me to have the filter cleaned every3-4 months, instead of what my son-in-law was willing to remove it. I'll follow the advice. Pleasant to do business with.Very kind.

Ginny Marie Owen
Ginny Marie Owen
3 weeks ago
My husband and I have had excellent service with Bonney and all technicians for smoke detector problems that were resolved and repaired, fire system sprinkler plumbing referral to a fire protection plumbing company and most recently AC service and repairs.We will only use “Bonney”, for all our home plumbing ,electrical, heating and air repairs and service. Bonney Is The Very Best!!

Pat Nelson
Pat Nelson
a month ago
He explained everything so I understood what was needed and why. Worked on getting me value for my money. Did a wonderful job. He was a real professional and knew what he was doing.

Bebe Pizano
Bebe Pizano
a month ago
Daniel is always very pleasant and professional. He is patient when explaining everything and answers all my questions.

Michael Jarocki
Michael Jarocki
10 months ago
The guys came by first thing in the morning and did an amazing job! I'm all set for the coming winter and all the blazing hot summers. They were courteous, professional, and thorough. I'm so glad I decided to get this done!

Joseph Maestas
Joseph Maestas
10 months ago
Called Bonny to repair some outdoor water pipes that were leaking. Technician Anthony Harron came out and did a fantastic job fixing the issue. He was very knowledgeable and helpful in this process. Would highly recommend his services to others.

Ellen Estermyer
Ellen Estermyer
a month ago
David was great. Very knowledgeable, easy to talk to, explains every thing he's doing and the out comes. Great customer service.

Nikki King
Nikki King
2 years ago
Christopher was friendly and knowledgeable and did a great job diagnosing and fixing our AC issues. He also cleaned our vents and talked about air filters and answered a dozen questions from my husband and me.My only issue is that the membership doesn't seem to be a good value for the money. We ended up not getting one.Thank you Bonney!

Susan Nottingham
Susan Nottingham
2 months ago
I was very happy with the time the tech took to answer my questions and show me how to set up parts of my system with no extra change.

George F Beasley III
George F Beasley III
a week ago
Calvin serviced our plumbing situation and performed a very professional and well knowledgeable operation. I recommend Calvin for any plumbing services that are needed.

John Obradovich
John Obradovich
3 months ago
This company was first called because we had a thermostat that would not turn off the fan. They quickly diagnosed the problem and replaced the thermostat with a simple to use one for our parents. We also signed-up for their bi-annual service. Today was our service day, and Brandon is an excellent technician. He went over everything regarding the HVAC unit with pictures for better understanding. He is kind and patient with our dad too. Thanks.

Rhonda Parker
Rhonda Parker
a month ago
I wanted to immediately write this review as I just received great service and I believe my problem is resolved. They were booked out so my only complaint was no one was available right away for my AC issues but they were transparent and set proper expectations and it’s a time where most places are busy.

Maria Salvador
Maria Salvador
a year ago
First I contacted Bonney through their chat and I was getting questions that I did not feel comfortable answering. Then I got a call from their customer service two hours later, so I called back to schedule an AC tune up and again, the rep appeared doubtful of the information I was providing and I too was skeptical because she could not answer any of my basic questions. The last straw for me was when she was trying to set up an appointment, she would not commit to a time. She said all she was allowed to say was afternoon and would not give a specific time or range of time, so I told her never mind, I do not want the services of Bonney. This is a very shotty and unprofessional way of serving customers and such a big turn off! She wanted to give me an appointment but would not commit to a time. This is terrible awful despicable service!!!!!

Amanda Phillips
Amanda Phillips
3 months ago
This is the second time John has come by to help with a repair and diag and he is very nice and always very helpful. Really appreciate him getting our A/C running today right in time for the warmer weather.

R Almazan
R Almazan
3 months ago
Courtney Hyllen did an excellent job in performing service maintenance on my AC unit. She was very thorough and provided a good assessment of the unit as well as recommendations to increase the longevity of the unit as well as the condition of our attic insulation. Courtney’s demeanor is professional and friendly.

Sherri Jackson
Sherri Jackson
2 months ago
Ari was very kind and professional. He explained what the service would entail and was very thorough

Mark Jordan
Mark Jordan
4 months ago
You can never say they do not reach out or keep you updated. They always help and not add extra for no reason. ALEX was awesome, explained process, stayed till job was completed.

A. Garcia
A. Garcia
a month ago
We were able to get an appointment scheduled right away for a slow flushing toilet. Alejandro was very professional and polite. He explained the problem clearly and his process for resolving the issue. He did an excellent job. We'll definitely use Bonney next time we have an issue with the plumbing. I would recommend this business.

Miss Linda
Miss Linda
a week ago
Perfect. Every single task was executed perfectly! And, was done enthusiastically, professionally, and happily.

Kevin O'Connor
Kevin O'Connor
6 months ago
Both service technicians Dennis and Daniel were well qualified, professional, courteous, efficient, helpful, and informative throughout the complete process from start to finish. Excellent and top-notch. 100% satisfied. Will recommend to everyone.Today, 2-17-23, Calvin Hill came and trouble-shot our plumbing issue. He was great! Worked through the puzzling dilemma and resolved the issue. He us professional, friendly, easy to talk with, listens well, and efficient. Great job today.

Dawna Spurgeon
Dawna Spurgeon
a month ago
From the very beginning, it was evident that Gerald and Mason from Bonney Plumbing were committed to delivering not just satisfactory but truly exceptional service. The level of communication was extraordinary. They listened intently to my concerns, especially regarding cost and making the most beneficial choice, assuring me that their primary goal was to find a solution that best suited my needs and my budget.Their professionalism truly shone through their work. Both Gerald and Mason demonstrated an impressive depth of knowledge in their field, coupled with a willingness to share and explain each process step by step. This transparent approach made a potentially stressful situation much more manageable. Their patience and clear explanations not only helped me understand what was happening but also made me feel involved and in control.However, what truly distinguished Gerald and Mason was their commitment to go the extra mile. After completing the job, they took it upon themselves to make sure everything was operating correctly and to double-check all aspects of their work. This level of dedication and care is rare and deeply appreciated.I can confidently say that Bonney Plumbing, represented by Gerald and Mason, exceeded my expectations. Their professional demeanor, clear communication, in-depth knowledge, and personal commitment to customer satisfaction are truly commendable. I would wholeheartedly recommend their services to anyone in need of trustworthy and exceptional plumbing work.

Gary DaSilva
Gary DaSilva
5 months ago
Jeff was very professional, he took his time and took pictures of everything he did. He explained in detail everything he worked on. He answered all my questions and made sure I was satisfied with the answers. Thank you Jeff.

Romulus Remus
Romulus Remus
5 months ago
Victor did a great job and is appreciated. He was on time, quick, and just got it done. Highly recommend.

Michelle Wells
Michelle Wells
a month ago
Shawn Knutson is very friendly, knowledgeable, and professional. He did a great job fixing and replacing my mom’s shower handle where the leak was. It looks really nice!

Lisa Trapanese
Lisa Trapanese
3 months ago
Connor was superlative at taking care of my 91 year old mother's plumbing problems. He was immensely helpful and very kind regarding her dementia.

Annie Orr
Annie Orr
3 weeks ago
Ari is a remarkable young man! He knows what he has to do and explains it in an easy to understand way. He told me what he was going to do, did it and followed up with me for any questions or concerns on my part. It was a pleasure meeting him.

Romana Levine
Romana Levine
5 months ago
Jason installed 2 new toilets in our home. He did it all by himself and did an outstanding fantastic job. He was courteous and explained everything to us. He apologized for the noise but he hardly made any noise. He is a valuable member of the Bonney team.

Brian Murphy
Brian Murphy
a month ago
Savonn was very personable, professional and knowledgeable. He will always be welcome on this home!!

Katie
Katie
3 months ago
My AC unit was worked on a couple weeks back by another company and seemed to not be working all of a sudden. I called Boney and they booked me immediately and came out and knew exactly what was wrong. The compressor had gone out and needed replacing. My technician Robert did a great job diagnosing the problem and fixed it rather quickly. He also showed up early which was a plus! He was very professional and took the time to explain everything. This company has always done a great job every time something breaks. All their technicians are easy to work with it and they get the job done. This company is one of the best, I highly recommend them.

Larry Deckard
Larry Deckard
a month ago
Dennis and Chrisdid an excellent job analyzing and correcting our problems.He also did an excellent job installing a motion detector at the corner of our house. He kept us informed concerning the problems he found and corrected.

Yolonda Wright
Yolonda Wright
6 months ago
Alex the service technician came out to do a routine inspection and maintenance. My previous HVAC system was 15+ years old and needed a major repair. Alex took the time to remove the damaged part and show me the crack, and he reviewed all the damaged parts with me so I knew what the issues were and potential next steps. He was great and had empathy when I became visibly upset (i.e., tears). He commiserated with me but didn't try to push anything on me. He reminded me multiple times that I didn't have to make a decision now and I didn't have to do anything I wasn't comfortable with. And when I did decide to move forward with replacing my HVAC, he was able to quickly get me scheduled with a follow-up visit to start the next step.

Amy Archer
Amy Archer
a year ago
Bonney is always responsive and professional. I've got an older rental property, and they have come out to assist with HVAC maintenance, replacing a new kitchen faucet, and most recently replacing an electrical panel that was causing a fire hazard.They are easy to work with, and incredibly accommodating. I needed an electrician to come for an evening appointment, and they made it happen even though they usually have a large window for when to expect the technician. Thanks Bonney!!

Kathy Rodriguez Abbott
Kathy Rodriguez Abbott
a month ago
Just WOW! Had an emergency plumbing issue with our kitchen pipes and did not only expect such a fast response the day before the 4th of July, but the techs were so amazing. They never tried to oversell anything, fixed our issue and left us with such peace of mind. Thank you Connor! We will certainly only be using Bonney and will refer our friends and neighbors.

Charlene Muniz
Charlene Muniz
a month ago
I love these guys. Always on time and professional. They fixed my plumbing issues again.

Ms. Bart
Ms. Bart
2 years ago
I could not be happier with Bonnie Plumbing. No one ever plans on having an emergency, and Bonnie came in like champs. I had a leaking water heater that had caused secondary damage in an adjacent room (flooded carpets). Bonnie was the most responsive and scheduled me sooner than anyone else could—my warranty company couldn’t find anyone and my “club membership” with a different company did me no good as they couldn’t schedule me for 10 days! What a relief when Bonnie called me back and said they had a tech who could come out the same day! David from Bonnie showed up in the time promised and was super helpful on assisting me with my leaking water heater emergency. I didn’t know what to do and I was very appreciative to have such a kind and knowledgeable person walking me through what’s next. He was able to advise me on the other steps necessary to mitigate the secondary issues and even called in that support. He’s also assisted in collaborating with that team to get me back on track! Did I mention he’s patient too? I’m not at my best when facing something unfamiliar and even thinking about unknown in this situation (just thinking about the damage that was happening or could happen down the line) made me ask tons of questions, probably more than once, and David patiently assisted me through it all.Overall, I’m super impressed by David and Bonnie Plumbing. I’m going to continue to use them for all my future plumbing, heating, and air needs.

Douglas Krause
Douglas Krause
3 months ago
I am a member of their bam plan.Always professional, hardworkers.Over the years, Bonney has solved numerous projects for me.Ac installation, water line replace, water heater, shower installation.Now a replacement of my kitchen overhead lights.Always happy with their work.Colin was exceptional.

Gerry Bundy
Gerry Bundy
2 months ago
Manny Perez has been to the house several times and has always done a fantastic job. Bonney has a wonderful employee and an excellent business model. Thank you.

Bryant Fulton
Bryant Fulton
6 days ago
I had 3 bad experiences with them now.The first time they failed to show for first appointments after my wife took off work. Said I needed a new heater. I replaced the whole system because the cost difference wasn’t that much. Price was very expensive compared to another quote received. However, I was thinking perhaps the premium meant I was paying for better quality. I was wrong. The installers left a mess in my front yard and installed my O2 sensor ridiculously crooked on my wall. Thus, I should not have been surprised when the unit stopped working a year later.When I called them the tech came out and showed me the unit was out of gas. Unfortunately it was only under parts warranty by that time and only the broken parts qualified. So I had to pay a ridiculous amount of money in labor and gas with dye to recharge the unit. I was also forced to sign up for their membership to receive a small discount on the cost.Then they came out a month later when some of the dye’d gas had leaked. This allowed the, to find the leak. The tech showed me pictures indicating that the original Bonney installers had damaged my condensing coil when they put it in and that’s why the gas leaked out. However, even though it was clearly their fault and not a manufacturers defect I still had to pay labor to fix the issue. Again this labor was insanely expensive.The entire experience left me feeling very taken advantage of and I will never let them in my home again.

Celia Gonzales
Celia Gonzales
a year ago
Bonney fixed a leak from the main to our house draining out the regulator at the street which when fixed caused our water pressure to skyrocket to +150 (should be around 80). They refuse to help denying this and saying that this amount of pressure is ok (we now have a busted sprinkler). We can’t talk to the plumber, manager instead work through a poor gal who was in the middle. We liked the repair man; I just caution you on the stated service after the fact may not be what is expected or desperately needed.

Alexandria Massena
Alexandria Massena
6 months ago
We first started using Bonney about 2 years ago and to this day we're still very happy with all the services they've provided. The latest service we had done was replacing all of the insulation and ducts in our attic. We had the consult on Monday and Thursday Bonney was starting the job. The installers, Cody and Tran (my apologies if I spelled your name wrong), were super friendly, very knowledge, and fast. They also paid attention to details other contractors we've had didn't, such as covering our soft surfaces before starting any work and they cleaned up afterwards (I'm aware that these are things that contractors should do anyway, but we've had some contractors that have left messes around our property). Bonney always comes through for us when we need them and they're always happy to help. I'd recommend Bonney for all A/C, electrical, and plumbing needs! Also, I'd highly recommend getting the membership as well. Bonney will keep track of all the maintenance schedule for your entire home, you'll get priority scheduling for any repairs, discounts on services and much more!

Adella Schmidt
Adella Schmidt
a year ago
Christopher was very professional, polite and respectful. The work he did was excellent. This was the first time using Bonney and we were impressed with the customer service and happy with the work that was done. Dennis came out the next day to do some electrical work and he too was excellent! This was a good experience for us. Your staff is excellent.

Eric Bausman
Eric Bausman
2 days ago
Bonney -- and, specifically, technician Cole C. -- have been fantastic! Every interaction has been positive, with clear, non-jargony explanations, and high quality, fast service. Strong Recommend from this satisfied customer.

McCall Cannon
McCall Cannon
a month ago
Always great service with Bonney! Chris was very professional and knowledgeable. Highly recommend!

Andrea
Andrea
3 months ago
It's great to see young knowledgeable men in the trade field. Upon arrival we explained the issue and he knew right away the simple fix, we as homeowners were overlooking.He was polite and not pushy.Definitely recommend and will use again.

Shannon Hawthorne
Shannon Hawthorne
11 months ago
From the beginning.. staff was very friendly, worked with my schedule availability and then were right on time! Carlos, the tech who arrived was -can I just say - AMAZING!! Super friendly, professional and very knowledgeable not to mention patient. We had our heat/air system installed a couple years back with another local company and have had problems ever since. Carlos did a thorough inspection took pictures and explained to us what he was seeing. He made recommendations and fixed our immediate issues. He gave us options for finding and fixing a leak we had- thank you Carlos we finally found the condensate pipe! He cleaned our system so it is all shiny and new again. Found a filter that we had no idea existed- therefore hadn’t been changed in years! We are breathing cleaner air, our systems air flow is noticeably better and I feel confident in not only using Bonnie plumbing for all future services and maintenance needs but in recommending them to anyone who is looking for their type of services. I would also like to say I was expecting a huge bill, and was shocked at how inexpensive my actual bill was. Job well done and I sure hope Carlos gets recognized for his amazing work ethic and customer service skills. So happy to have found Bonnie !!

Tashana Dawson
Tashana Dawson
a month ago
Very happy with my service. I received today on my yearly maintenance for the HVAC system. Quintonio Robinson was very professional and did a great job. Very friendly very helpful.

Luanda Majo
Luanda Majo
6 months ago
Great experience with Jessie. He was on time, explained to me what was going on with my heating system in a way that I could understand.. also gave recommendations to improve my system. Overall it was a great experience!

Benjamin Walker
Benjamin Walker
5 months ago
Sequoia came out today for a general electrical inspection - and we couldn’t have been more pleased with everything about her visit!! She arrived in a timely manner, and had excellent communication. During the inspection, she was very professional, thorough, and kind! It was just my wife at home at the time, and Sequoia made her feel at ease, and answered all of her questions. She also explained a lot of stuff about what electrical updates we should focus on, along with a fair estimate of the costs.Overall, Sequoia represents to us the gold standard of what we’ve learned to expect from Bonney services. Even then, she went above and beyond, and was funny, kind, and really helped my wife to feel better about dealing with home repairs that might feel overwhelming at first. She helped us to have a clear idea of the priorities of the repairs we need to conduct in our home. And most importantly, she really seemed to care about us as humans, and she brought a very comforting and honest approach to her work, which really has stuck with us. We’re Bonney Beyond members, and we are grateful for it (we have an older home). And we’ll be sure to request Sequoia again! Thanks Sequoia, and thanks Bonney!! -Ben and Amy W

Mark Broers
Mark Broers
a month ago
Expert knowledge and courteous professional as well. Great job Guillermo! Difficult job done well.

Ralph Novak
Ralph Novak
6 months ago
Team was very professional, did the job without interruption or asking for help. Installed owner supplied filters and cleaned filter box and grill. Super.

Stacey Warren
Stacey Warren
10 months ago
Each service member we interacted with from the first consultation to the installers were friendly, professional, and informative. I'm not sure how this company compares to others in terms of price, but the cost was insane. The people were amazing though and everything they did helped us out in the long run.

Anna
Anna
a week ago
Very happy with the services Bonny’s technician provided today. He was knowledgeable and offered advice moving forward with the care of our air conditioning system. Super satisfied with todays visit and quick repair to our system!!!

Dave Hungerford
Dave Hungerford
a year ago
To continue my run in I had with these guys Twice! So after quoting me $1560.00 for repair, then sent a text the night before. At this time I new I would have to postpone as contractor had broken piece of countertop. So I responded to text that information and said I would call to reschedule.Next morning I get a call at 8:25 am. We need to reschedule our guy is out sick. Didn’t you get my text back. What? I don’t know anything about that. So if the guy had not been out sick, he would have shown up!!!At that point I decided I was not going to work with this company. I did the job myself. Took about 2 hours to do! No real experience prior. So watch out, especially senior citizens. There are a lot of frauds being committed. I avoided the second one. Not decided about small claims court. But will let all my realtor friends about this. Oh by the way the first plumber had been with them for 4 months. He had done some building maintenance before. Wow wow wow!

manuel bernal
manuel bernal
6 months ago
A complete clean of my heating system and checking of all parts. He advised me of heat diffuser that is going to need replacement in the future, but still under warranty.

Reginald Nichols
Reginald Nichols
2 years ago
Vitaliy was excellent. The services and consultation was fantastic! He arrived on time and was very knowledgeable about HVAC operations. He was professional and took great care of our home during the routine maintenance. This was our first time using Bonney and we signed up for the annual maintenance contract. Absolutely the best and I would recommend him and Bonney to everyone.

Robert Buckley
Robert Buckley
2 weeks ago
Jesse fixed our A/C unit within 24 hours of our help call and before a heat wave. Very thorough and friendly service. Well done!

Gary Nguyen
Gary Nguyen
4 months ago
Tech was super professional and nice. Let me know what was going on every step of the way. Emmanuel did a great job.

B H
B H
4 months ago
Connor was a pleasure to work with. He was patient in answering my questions. He seemed knowledgeable about his work, and explained the necessity for much of the work he did.When Connor finished, he took his time to check that faucet in my kitchen was supplying proper pressure.And! He cleaned up after his work, closed the garage and locked the doors! Yay Connor! And Thank you.

Chris Derr
Chris Derr
5 months ago
Ernesto came out to look at our airflow problems. He did a thorough inspection of all our equipment and explained the issue and possible solutions. Very professional and personable.

Stephen Waterman
Stephen Waterman
4 months ago
Well knowledge about system. Point out problems fast acting want consultant to come out today delayed that. Then said work could start as early as next week. Consultant will be out Friday they want to act fast my be to fast fir me.

Mike Hudson
Mike Hudson
7 months ago
Cole came out to install my Tesla wall charger and I could not have asked for a better tech. Cole knew his way around like he had been doing this all of his life. He was incredibly nice, talented, quick, and really easy to deal with. I hope Bonney knows what they have in this young man as he was awesome to deal with. Could not be more pleased.

Dexter Kounlavouth
Dexter Kounlavouth
2 years ago
Alex was great. Very friendly and professional. He did a great job of diagnosing what was wrong with the system and explaining what parts were needed to get it running properly again. His assessment of the overall health of the system was also accurate and honest and I appreciated that he did not try to push me to purchase a new system without taking time to research my options. I would be happy to have Alex as my technician again any day.

Peter Hallin
Peter Hallin
6 months ago
Very professional and great guys. Will definitely keep using them. Jeff Jenkins and all the other guys I’ve used so far always does a great job!

teachx .x
teachx .x
3 days ago
Jacob was prompt and knowledgeable; polite and respectful (sorry about the dogs, Jacob). He even filled me in on some features our unit has that I wasn't aware of!! (older system not installed by Bonney). Good service all around!

Annette Wiley
Annette Wiley
5 months ago
Victor was knowledgeable and easy to talk to. He listened to my concerned and got the job done.

Jeff Fruit
Jeff Fruit
a month ago
Christian from Bonney Electric was super friendly and professional. He diagnosed my issue right away, and provided me some great peace of mind regarding my electric panel after thoroughly indpecting it. I'd give 6 or 7 stars if I could. The entire, end-to-end experience with Bonney was exceptional!

Mark Yoshihara
Mark Yoshihara
5 months ago
Kim Dip professional licensed electrician and team installed in quick order my new Tesla charging 240v station and I am a very happy customer! Kim and team were professional and very respectful and courteous really enjoyed them being here and answering all my dumb questions during the installation. First time using Bonney electric and have been a member of their HVAC business for some time and found their quality excellent. I also know Bonney handles plumbing and I will use them next time I need that service….also must say that the online or phone contact with Bonney is always pleasant and you feel that you are the only customer by the way you were treated, love these people who represent Bonnie. The industry can learn a few things from the Bonnie group.

Victor Valdez
Victor Valdez
6 days ago
He came introduced to me what he was to check out AC unit inspection
Let me known he was going to perform in attic and unit outside.

Karl Schwarben
Karl Schwarben
2 months ago
Justin Burnett did an amazing service! Polite, knowledgeable and fixed our out of service AC within an hour. Thank you!!

Linda Thomas
Linda Thomas
a week ago
Prompt arrival! Cheerful serviceman! Clear communication! Fast service!

Phil Geck
Phil Geck
a month ago
I had a good experience with Bonny plumbing. Gerald was a very knowledgeable and responsive to every question I had.

Seth Manry
Seth Manry
a month ago
Service tech Ryan Braden completed a furnace wiring repair for my family today. He was courteous, professional and explained everything in easy details to understand. He also asked several times if I have any additional questions which is welcomed. Thanks Ryan and Bonney for helping us out today. We signed up for their Bonney Beyond Membership as well to save on future visits and tune-ups.

Gerardo Fraga Calderon
Gerardo Fraga Calderon
3 months ago
These guys work fast! Got old cast iron sewage pipes out and replaced in a day. Came back the next and replaced my old galvanized water piping with pex the next day. Glad I called them for all the work. Got a good deal and approved for financing in minutes. Only downside was the day of inspection, no one from Bonney showed up. Still waiting for my documentation but I was assured I would get it. They came a did the corrections that the city inspector pointed out - nothing major just some caulking behind the shower handle plate.

Chris Janeway
Chris Janeway
a week ago
Nate came out to service my broken AC unit. He found the issue and got it working in less than an hour. Very thorough and detailed.

Ingrid Harlan
Ingrid Harlan
2 months ago
Ari was a delightful young man. He had a way about him for connecting to customers who are of a senior age. We would definitely like to see him in the future if we need to have any work done.

Ernie Heinz
Ernie Heinz
4 months ago
Luis did a professional job flushing our tankless water heater. He was courteous and answered my questions about our water system. Bonney treated us well. In the process we signed up for the yearly program for maintenance! Looking forward to a quality relationship.

Al Lamm
Al Lamm
3 weeks ago
Ruben was careful to make sure we only paid for what we really need. We appreciate his being mindful of this.

Edwin Read
Edwin Read
3 months ago
Bonney technician Allen Suetos did a great job. He was very thorough, did a very complete job, and explained everything to me once completed.

Heather Elko
Heather Elko
a month ago
Kirk was thorough, very knowledgable, and took the time to explain everything to me really well, which I appreciated.

Mary Young
Mary Young
5 months ago
Albert was super. Very nice, thorough, respectful and he seemed knowledgeable about his work.Albert came to checkout my plumbing and drained the water heater. Gave an excellent report except for bathroom hose, which I knew has to be replaced.I would highly recommend him.

Christine Franko
Christine Franko
3 months ago
They did a great job on our pipes!! Yes they did a great job at .all the jobs for on our new A/C and ducts . Best company I have ever used. For work.

Bronwyn SMOTHERS
Bronwyn SMOTHERS
a month ago
The technician, Steven, was professional and thorough. Although we did not like the replacement part price, Steven did a great job. I recommend Bonnie Heating & Cooling for your home repair needs!

Signe Vaughan
Signe Vaughan
a month ago
I needed a water connection recessed into the wall, Albert did an awesome job!

Ray 3
Ray 3
3 months ago
Chris was a delight to work with. I’d be happy to have him back any time.

Geoffrey Soule
Geoffrey Soule
5 months ago
On time, friendly, happy employees. They Installed a new heating system. They Finished sooner than expected. Top quality work

Al Rodriguez
Al Rodriguez
11 months ago
I called to repair a kitchen faucet leak. Tech came and reported a cartridge problem. Was quoted a $402.00 repair cost. Not knowing anything about plumbing, I accepted the quote. Tech unscrews the faucet handle, pulled and replaced the cartridge which was just on top of the faucet fixture. Screwed back the handle and done. It took no more than 15 mins to complete. I checked the cost of the replacement cartridge, the most expensive in the market is only $20.00.I am very disappointed that the company would take advantage of the situation. Bonney company should disclose in their quotes an approximate duration of repair so customers will have an idea of the service. Customers should have an option whether or not to agree to a $400 charge for a 15 mins job.

Rajalakshmi Gopalakrishnan
Rajalakshmi Gopalakrishnan
5 months ago
Art was very professional. He arrived on time, explained what to expect, Whole team was Very courteous, thorough and professional.

Lashon Dorsey
Lashon Dorsey
a week ago
Dennis was very knowledgeable and caring towards the find.

Shelby Kelley
Shelby Kelley
a year ago
These guys did a great job replacing our panel. Very timely and professional throughout the process. We were very impressed with their customer service and prices. Great value. Highly recommend becoming members, it has saved us so much money on our HVAC and electrical maintenance and repairs.

delthea moriswala
delthea moriswala
a month ago
Angel Perez from Bonney Plumbing was at our home to give us an evaluation of the angle stops since we had some concerns. He determined that all of them were fairly new and did not need to be replaced. While he was there he checked the condition of the toilets and sinks to see if there were any other related problems. He was vey straightforward, and told us that there was no need of his services today. The charge to us for his visit would be $49 as we had a $50 coupon which was to be applied to the $99 fee for him to come out. We mentioned that our understanding was that there was a $49 fee and the $50 coupon could be used towards that. This was a misunderstanding when we first spoke to the dispatch agent. Angel called his office and explained the situation and they readily agreed to waive the fee. We feel good about the company as they took care of the situation and gave the customer the benefit, instead of insisting on collecting the fee. We did not use the business this time, but definitely shall in the future. We would also like to THANK Angel for being HONEST.

David Martinez
David Martinez
2 weeks ago
I call trenchless they came in to unplug a kitchen sink. He spent 30 min. Came in and told me he couldn't get it unplug. He said he needed another guy plus a camera and do a special blast. And want to charge me a disable vet alittle over 500.00. I call trenchless because they had a 97.00 special to unclog any drain. That too get there feet in your house. So I call Bonney they charge me not even half . I said to Bonney employee in my house if you don't unclog do I have too pay you. He said no but I will unclog it don't worry about that. About 15 min later job done plus 6 month warranty. So listen to me go too Bonney plumbing.

Vallerie HIll
Vallerie HIll
a month ago
I was very pleased by the professionalism and knowledge Rollin had re: plumbing maintenance and inspections he performed. I had a thumping and knocking sound from my toilet and around the top of my water heater. He explained various reasons why this would occur, inspected each knob under the sinks and behind the toilet and discovered the problem. I decided to renew my membership with Bonnie Plumbing because the plumbing and maintenance technicians simply do good work.

Carolyn Savino
Carolyn Savino
2 months ago
Both technicians were professional, polite and organized. They both handled their jobs efficiently and quietly. I was amazed how quickly they completed the job. They left everything clean and neat. They also took the time to show me the pictures of the unit in the attic and pointed out the work they completed outside. I’ve been a BAM member with Bonney for quite awhile and have always been happy with their employees and the service I’ve received.

Dean Seward
Dean Seward
a month ago
Always happy to work with Bonney. Their people are polite and friendly and get the job done. Dominic was great.

Troy Jurach
Troy Jurach
6 months ago
Cole got the charger installed quickly, correctly, and was super helpful! They’ve made the process about as easy as possible and will definitely use again in the future!

Derek Goodwin
Derek Goodwin
2 months ago
I've been a customer of Bonney for a few years now. They always work hard to make sure I am happy with what they do. The techs don't mind if I stick around and talk to them or ask questions so that I am more informed about what they are doing.

Brian Parks
Brian Parks
2 months ago
Started with a quote for some sewer work. Michael inspected the situation and provided a quote with options. He answered all my questions, so when I'm ready to get the work done I'll be in touch.

Steve Voigt
Steve Voigt
a year ago
Bonney helped with our outdoor plumbing. Matt was great helping us and very courteous. He had a busy schedule but made sure everything was done right in fixing our main water spicket.

Valley Summit
Valley Summit
2 months ago
I had my annual checkups for electrical, hvac, and plumbing. All three reps were knowledgeably about their specialty, excellent conversation, and good understanding of being clean in my house. I'm happy with my choice of Bonney and will call them when my house needs maintenance.

Westley Dunkin
Westley Dunkin
2 months ago
Beyond amazing service. Coke and Many were amazing, professional and had a vast knowledge of the project. Will use them again in the future for sure!

Em Gee
Em Gee
a month ago
Another employee of Bonney came earlier in the day for routine AC service check on a central AC unit in my new home that was less than 2 years old and working like a charm.He spent about 2 hours here and took pictures of everything. He seemed to be very thorough and explained everything to us.When he finished the service call and left our house, our AC was NOT working at all.We had to contact Bonney to send someone who knew what he was doing.Michael arrived and had the problem diagnosed and fixed within minutes!!!!He corrected the problem that the other tech had created.KUDOS TO MICHAEL!!!!!

Michael Ouilhon
Michael Ouilhon
a month ago
Guillermo Santoyo with Bonney plumbing did a great job fixing our plumbing issues. He is courteous, professional and very efficient.
I will definitely use Bonney again for any plumbing needs.

Elizabeth Mitcham
Elizabeth Mitcham
6 days ago
Our AC stopped cooling and there is a heat wave coming! Bonney was able to get a tech out to me same day, and successfully fixed it! Cool once again! Thanks for such prompt service!!

Vijay Karuppiah
Vijay Karuppiah
3 months ago
Daniel was very professional. He knows what he is doing. He diagnosed the issues and explained the cause. I highly recommend Bonney and Daniel for any of the electrical work.

Nora Sparks
Nora Sparks
3 months ago
Honest about what it would cost, the process, and the time line. Engaging electrician.Keeps my old plumbing working.Corrected the problems for my HVAC and water heater that the flippers didn't get quite right.

Dharmesh Tandel
Dharmesh Tandel
10 months ago
Firstly when I called to make an appointment, customer service was on dot with everything , I ask this was very time sensitive and they got me scheduled the same day. Cole the technician was on time and explained me the whole process. Also took his time out to show me everything as how this Tesla wall charger works .Great job Cole , you are awesome.Thank you Dharmesh

Ron Simpson
Ron Simpson
3 days ago
We recently subscribed to Bonney's maintenance program. As a part of that they did a general inspection of our electrical box and all outlets in our home. Well done...professional, courteous and effective time management. I would highly recommend Bonney related to any of the services they provide!

Stephen Mandaro
Stephen Mandaro
a month ago
Adam was very courteous and professional. Identified what needed to be done. Work was completed in satisfactory manner and he discussed all details of the repair.

Voltaire Sinigayan
Voltaire Sinigayan
2 months ago
Shawn K. Was knowledgeable, friendly, personable. It was a great experience overall and really made me think of investing to improve my house.

Gregory Uba
Gregory Uba
a month ago
On time. Cleaned up everything afterwards. Explained options so I could make informed decisions. Bonney Plumbing will certainly be a choice for us again in the future.

Susan McDaniel
Susan McDaniel
3 weeks ago
Both service providers have me information I did not have & made reasonable, logical suggestions for remedying problems I knew existed without being at all pushy. They were flexible about considering additional changes to old plumbing and their estimates were within my imagination for such a project. The estimator was available the same day, within an hour of the inspector’s visit. Very convenient for me. Many thanks!

Jay Petersen
Jay Petersen
a year ago
Jason Howell, the Booney plumber, came to our house today to replace a shower valve cartridge in our master shower and put in a new hot water heater circulating pump in the garage. His work was exemplary, highly detailed and smartly executed. He's friendly, considerate, super hard working and so professional!Booney is our go to company for so many household maintenance issues and repairs, and today Jason cemented that relationship for the foreseeable future!

T Jacobs
T Jacobs
2 months ago
Bonney has always been very Good keeping my systems in good working order. Technician Robert Castle was polite, thorough and very efficient, and made me aware of additons that might be helpful, but never pressured us.

Tim Collins
Tim Collins
a month ago
Bonney always does a great job from initial call to follow up, excellent company to do business with!!

Janie L
Janie L
a month ago
Our hot water tank went out on a Friday afternoon. Shawn added a free consultation to the end of his work day on Saturday (that was 106 degrees!). He was very professional, informative, and personable. He took time to ensure I understood options and followed up with email estimates. Shawn represents his company very well.

Aka Aka
Aka Aka
a year ago
Ariel Hernandez did a terrific job repairing our water pipes. He made me feel comfortable and reassured. He had clear explanations and walked me through the repair process. He even showed me how I could better prevent the problem from happening again. I am happy with the service!

alisa carlson
alisa carlson
10 months ago
After dealing with two other plumbing companies, Bonny was Johnny on the spot and Luis was to the rescue to help with my plumbing needs. Fast, honest, friendly, and helpful, these awesome professionals deserve a pat on the back for a job well done. Thank you team Bonny. :)

Robert Brumfield
Robert Brumfield
2 days ago
We were very happy and appreciative of the excellent service that Mr Hill provided. Very professional and friendly service. Thank you, Bonney!

Kim Christensen
Kim Christensen
5 months ago
I love Bonnie Technicians. Professional and personable. Quality and thorough work. Great advice from Raj don't skip on your maintenance. Thank you Raj!!

Jennifer Womack
Jennifer Womack
a year ago
I burned out an outlet and we didn’t have any electricity upstairs. Every place I called couldn’t come out for over a week but Bonney was able to get to us next day. Very reasonable prices and our electrician was awesome. He explained what went wrong and what he did. Will use again and highly recommend!

D Viets
D Viets
3 months ago
Chris was great! Very pleased with his work. We'll have Bonney plumbing continue our service.

Darien Timbrook
Darien Timbrook
7 months ago
Staff is amazing. Jason Howell was sent out to my house and was very helpful, professional and kind. The office was also very communicative and respectful. Thank you guys

David Hulka
David Hulka
5 months ago
Had an outlet almost catch fire. Manuel came and saved the day. He was absolutely amazing. Professional. Friendly. Amazing service and because of that, I’ll recommend Bonney to anyone needing help.

Crystal Rohman
Crystal Rohman
2 years ago
This company was SO quick! It was a matter of 3 days total from inspection to purchasing the new AC system and then finally installation. The technicians were all super nice guys. They get the job done. Overall I am super satisfied with Bonney and will refer them to my friends. I am sitting in my nice cool house right now and don't have to worry about overheating in the 100+ degree days ahead.

Evon Chambers
Evon Chambers
2 months ago
I just had a great experience with Bonney. Adam W. came out to service a bathroom plumbing issue. He was on-time, professional, and able to determine the problem and resolve it quickly. Plus, he is super-friendly. Based on this experience, I would recommend Bonney with high-confidence.

Alan Smuda
Alan Smuda
3 months ago
Charged me $1,500.00 +, to remount one toilet and to check slow flow to second toilet. He did do the remount, fantastic. Took 20 minutes. The back toilet WOW! he spent an hour + back there and NEVER did figured it out. Told me I needed to call his office and schedule another visit. $1,500.00 and only remounted my first toilet. NEVER AGAIN!I went to ACE Hardware, picked up a $ 3.88 part and had the back toilet working in 10 minutes. Screw these people.

Hailey Dobie
Hailey Dobie
a year ago
I had my Hot Water heater, Heating and Air all replaced and has installation added to my Attic.Bonnie's staff and service technicians are simply the best at what they do! Courteous, efficient, timely and knowledgeable. The work done was excellent.Thank you for making big task go smoothly.

Donna Oliver
Donna Oliver
4 weeks ago
Alejandro showed up on time, did a great job, everything was back in place when he left. He explained everything very clearly. I was very happy with your service and will be sure to call you again if I need you!

Patricia Stoddard
Patricia Stoddard
6 months ago
Hrodland Durkee was absolutely awesome. He deserves a 10/10. He fixed the plumbing issue with the shower drains being clogged, and we are so thankful! He was very kind, ready to work, and got the job done quickly. And he gave us great honest tips on how to keep our house running and safe. Thank you!!

Scott Friesner
Scott Friesner
a week ago
He was helpful in suggesting alternatives to making our heating and cooling more efficient!

James Harrison
James Harrison
3 months ago
Chris was great and helped us keep a clean HVAC by suggesting and installing an iWave-R. This will replace our ultra-violet light.
Top notch care.

Olga Martosich
Olga Martosich
a year ago
I am at my wits end. I do not know how else to get this businesses attention besides posting this mess public. I have been without gas for a month. FOR A WHOLE MONTH. So I can't cook, I can't heat my home. Some work was done in my unit. The work was done fast. However, it is not finished. The place was left a mess and everything taped up and no one has showed up to do anything else in over 2 weeks. I was told there had to be an inspection. Who is supposed to do the inspection? When they are supposed to come? I have no idea what is going on. I am getting the run around. It's freezing in the house. It's ridiculous. Get it together over there. I am not sure who else I can complaint to, because that is not the way to do business. The job has been paid for. So they disappeared and now I am stuck with a mess and no gas. The gas line and electric lines are under this plastic taped up and the tape is already coming off the walls. I have pets and kids. God forbid someone accidently gets hurt. Who will be responsible for that? I will make sure to post this anywhere and everywhere. This company shouldn't be in business if this is how they treat their customers.

Josh&Kelly Baker
Josh&Kelly Baker
a year ago
Brody and Ariel were fantastic. Both were very professional and treated my house like their own. Both were straightforward with the costs and the estimated time to replace my water heater. They were able to complete all the work on the same day! Every Bonney employee I spoke to was very professional and empathized with my plumbing issue. Every employee represented Bonney well! I’m glad I chose Bonney to repair my water heater!

Kristen Sketch
Kristen Sketch
6 months ago
Why are you guys so expensive?? My toilet was running almost non stop so called Bonney to come take a look at it and fix it. They were very nice on the phone and had someone out there the same day. The plumber, Rollin, showed up on time and was very friendly as well. The reason for the three stars was because when I told him what was going on he said it would be $210 just for him to diagnose the problem. Just to diagnose the problem. Not fix it, just look at it. I told him no thank you. He was kind enough to look at it anyway and it Turned out to be a screw that was too tight and he loosened it for free. I can't believe it almost cost me $210 dollars to have a tight screw loosened. I wish I could support this company but I just can't afford it.

Laura Bogardus
Laura Bogardus
a year ago
Michael from Bonney provided excellent services for our plumbing problem. He was here on time, courteous, explained what he was doing and let us know our options to solve the problem. He showed me the before and after work. It was truly a positive experience. Much appreciation for helping us out.

Randall Reed
Randall Reed
a year ago
5/24/22 update: They have continued to stall and and refuse compensate us for the cost of repairs that the State of California says they are responsible to pay.Shameful behavior.---------------------original review:I have been calling and leaving messages for 3 work days for the manager to talk to me about a serious problem with a previous service. I was give the names of Nick Camuso and his boss Sam. Neither one has bothered to even give me the courtesy of a return phone call.Their website presents the company a a caring and responsive company. This is not my current experience.Four years ago we bought a home in Sacramento. We hired Boyd Plumbing (Boyd was recently acquired by Bonney Plumbing, Electrical, Heating & Air) to video our sewer lateral. The tech was prompt, inspected the lateral, and notified us that the sewer lateral was in good condition.Three weeks ago we had a major problem with the sewer lateral - so far a $10,000 emergency service bill with an estimate of $19,000 addition in repairs.Turns out the sewer lateral is 130' long and the inspecting plumber (4 years earlier) had only videoed 45' feet of it. It turns out that the last 90' were not in good shape and need replacing 4 years ago.The plumber never told us that he only videoed 1/3 of the lateral.Had he videoed the entire lateral, we could have required the seller to repair the lateral before we bought the property. Now that option is lost.The lack of response by Bonney Plumbing, Electrical, Heating & Air is not appreciated.-

Angie White
Angie White
3 weeks ago
He was thorough, knowledgeable and very friendly. He answered all my questions and gave recommendations.

Denise Tate
Denise Tate
5 months ago
Both bathroom toilets backed up late Sunday. Husband called Bonney in morning, they (2 techs) came out on time. Was here for over 3 hours to clear our pipe. We saw video from camera they ran. It's over 60 yr old cast iron pipe that is cracked and roots have grown in. Will have to be replaced. However for now they got our bathrooms functional again. Their supervisor even came out because they wanted to make sure they could do all that was needed to get things working. My husband interacted with them, he said they were very professional, wanted to do their best to get it fixed, informative and friendly. Cost was more than I expected, but well worth it.

Daniel Vasquez
Daniel Vasquez
7 months ago
Ivan did a great job installing my Tesla charger. Very efficient work and he made sure it was charging before he wrapped it up.

Peter Wells
Peter Wells
2 months ago
This is our second time with Bonney and they continue to provide great service. We will be using them for any issues that arise in the future.

Beverly Lealos
Beverly Lealos
a month ago
Allen Suetos was excellent very nice and extremely knowledgeable he walked me through everything and showed me photos of potential issues of my A/C system

Lauren Ioka
Lauren Ioka
2 weeks ago
Giovanni was pleasant, professional, informative and was sure that I understood what he did and what his recommendations were.

Victoria Schwartz
Victoria Schwartz
2 weeks ago
I am very happy with the service I received from Leo today. He was very knowledgeable, professional, and polite. Thank you so much.

Jared Lomeli
Jared Lomeli
2 months ago
I recently had the pleasure of working with Dennis. I was very impressed with his professionalism, knowledge, and attention to detail. He arrived on time, cleaned up after himself, and did a fantastic job. I would highly recommend him.Here are some specific things that I appreciated about Dennis:He was very knowledgeable about electrical work and was able to answer all of my questions.He was very professional and courteous throughout the entire process.He did a great job of explaining the work that he was doing and the steps that he was taking.He cleaned up after himself and left my home in perfect condition.He is a great electrician and I highly recommend him to anyone looking for electrical work.

Jamie Walker
Jamie Walker
a year ago
Had a spigot break outside my home on the water main and Leo went above and beyond to get it corrected. The material ended up exceeding the quote, but Leo stood by his quote and got the job done. I will give Bonney Plumbing 10 out of 10 for the workmanship and professionalism of Leo and the responsiveness of Bonny! Thank you!

Mike Duncan
Mike Duncan
3 months ago
Ari was our HVAC technician from Bonney and he did a great job performing maintenance on our HVAC system. He was very knowledgeable and professional and explained everything as he performed the maintenance on our system.

Blaine Jacobs
Blaine Jacobs
4 months ago
Albert and Demetrius were professional and courteous. They worked through the problem, explaining the process as they went, and provided me options once a fix was determined. Their service was efficient and affordable. Highly recommended. Thank you.

Phyllis Abate Wild
Phyllis Abate Wild
3 weeks ago
Nate was very professional, efficient and very, very kind to us. He was so thorough in pointing out the defieciencies in our HVAC system. Every year I hope to make this old horse last another year, but he convinced us that that could be detrimental to our comfort. Because of Nate's excellent work here today, we have signed up for Bonney's maintenance program and are scheduled to meet with an HVAC installation person to help us pick out an appropriate new system and have it installed along with new ductwork under the house. What a guy! Thank you Nate!

Anita Haruna
Anita Haruna
2 weeks ago
I thought tune up includes cleaning coils and dusting, he didn't do any of that. He changed the filter and check equipment

Sheila Hamelin
Sheila Hamelin
a week ago
Kevin was wonderful. He communicated well as I was out of town and took care of a very complicated repair situation. He was helpful, respectful and efficient.

Bonnie bunny boyo Bunny bun bunns
Bonnie bunny boyo Bunny bun bunns
a month ago
He was fabulous. He answered all my questions and did an outstanding job on my sinks

Paul Looper
Paul Looper
4 weeks ago
The technician found the gas leaks and fixed them. We had 2 different technicians prior to this visit, and still had a gas leak. Praying this will be the last time we have to call Bonnie for this matter. The technician was friendly and professional. Thank you.

Donald Avery
Donald Avery
2 months ago
Arsalan Nazar did a semi-annual annual maintenance on our HVAC system this morning. He did a thorough, excellent job.He was knowledgeable, and told us step by step what he did.We are very happy with services performed, and will request he perform future HVAC services for us.

Michael Helle
Michael Helle
3 weeks ago
Our technician was right on time. He was very polite and efficient. He was here to do an electrical inspection. Everything was good.

KD Jackson
KD Jackson
2 weeks ago
Our technician Tyler was great! He was timely, professional, considerate and didn't mind the dogs trying to get to know him. The appointment was for our plumbing inspection. He explained everything with us so we didn't feel overwhelmed. We're happy that our plumbing is good!

William George
William George
2 months ago
Needed electrical box replacement along with all outdoor wiring. Ivan was was nice very relaxed calm demeanor. Easy to interact with ..were able to rush repairs and the times quoted were right on the spot.

Jim Saco
Jim Saco
a year ago
These guys were great. Arrived on time to clean air vents and ducts and install iWaveR ionization air purifier. They also replaced a return air filter for me located in a 14 foot high ceiling. Did a great job and left the house spotless! Couldn't ask for anything more.

Pam Domecq
Pam Domecq
a week ago
Very good service. Very happy with the new faucet and garbage disposal.

Susan.McVay Piano Studio
Susan.McVay Piano Studio
3 months ago
Brandon Hildreth is friendly, thorough, ethical, and holds himself to the highest standards.He answered my questions about the thermostat and how to get the longest life out of my unit.Brandon showed me the photos of the items he serviced and explained his findings and recommendations so I could easily understand them.

Milton Orr
Milton Orr
5 months ago
Water heater inspection, checked indoor plumbing, drainage of water heater for maintenance. Luis was very thorough, giving me peace of mind. I'm a satisfied customer.

Jason Solis
Jason Solis
a month ago
Emmanuel was a great technician with stellar customer service!! Very respectful to my whole family as Emmanuel maneuvered through the house and attic. Gave detailed explanation of our HVAC system. He got us signed up as members before he left. Great first visit! And the customer service specialists over the phone were awesome as well! ✌️💛🤘

Brian Gray
Brian Gray
a month ago
Luis was prompt, efficient and very helpful in defining the problem and solving it. Excellent job!

David Zorich
David Zorich
5 months ago
Called Bonney to remove and install a new under mount sink that cracked. The new, exact replacement sink, was provided by the manufacturer under warranty. The installer came out and told me that this was about a 2 to 3 hour job. He said he had to go out to the truck and write up the quote. He came back with a $4200 to install the sink. BTW, the sink cost $400 if you were buying one so 10x the amount of the sink. I asked him when did Bonney start charging $1400/hr? He said he was a little shocked at the price, but that is what they told him to charge when he called the main office.I would have preferred they just said they didn’t want to do the job instead of insulting me with this price. And to add insult, he collected $75 from me for the visit! Which of course would be credited to me when I have them do the job. I got the job done with a licensed plumber for $500 - it took him 3 hours.

Tony Antonio
Tony Antonio
2 weeks ago
We contacted Bonney to perform an annual cleaning/service on our AC unit. Quintonio was the tech that came out. He spent some time looking at our unit in the attic and took a lot of picture. He also inspected and cleaned out our outdoor unit and captured measurements. We received a thorough verbal report (digital report pending) and we signed up for the annual memebership program that covers Heating/AC service, Plumbing inspections/maintenance service, and electical inspections every year. Great value.Quintonio provided us some solid recommendations for our AC. Namely, Quintonio recommended a compressor saver unit to be installed and recommended complete duct cleaning which are items we will considering in the future.Bonney's service has been top notch!

Shirley Calton
Shirley Calton
5 months ago
After Bonney serviced my water heater I noticed my kitchen faucet had low flow. I called Bonney and Calvin came today. It turns out that my faucet filter was clogged. Thank you Bonney for continued great service!

Martha Betschart-Morris
Martha Betschart-Morris
a week ago
Christian was a wonderful guy. We enjoyed meeting him and his explanation of the services.

Jeremy Miller
Jeremy Miller
2 years ago
We had problems with insufficiently hot water for some time. I called Bonney and they sent out a tech the next day.Michael did a fantastic job of systematically testing all of the contingencies and identified the problem with our current heater. He provided several options for repair and replacement and we decided to have him install a new heater. He did the job in a few hours the same day and answered all of our questions cheerfully and competently. He even brought up additional considerations we had not noticed.Everything is now up to speed and we are glad. Michael was perhaps the best installer/technician I have ever had the pleasure of working with.

Paul Summers
Paul Summers
4 months ago
We had a great service representive and was careful not to get any mess in the house work area and was knowledgeable of his trade.

JoAnn Penn
JoAnn Penn
a year ago
Bonney Heating and Air offered a seasonal heating system inspection and cleaning and I am very happy with their completion of the job. Our technician, Joseph, was on time and completed the inspectiongiving us the all clear for our system. He took the time to go over what he did was very professional. I also need to give the staff in the office kudos for working with me and getting the job scheduled as quickly as possible.

Kevin Way
Kevin Way
2 months ago
They did a great job. Several issues with hvac system that took a while to track down. Explained the problem in an easy to understand manner. 5 stars

Nichole Stark
Nichole Stark
3 weeks ago
Justin was amazing. Super knowledgeable. Explained everything. Very nice and positive.

Philip Anthony Cantillep
Philip Anthony Cantillep
a month ago
Bonney have a great turn around time when it comes to scheduling. Dennis B. showed up earlier than scheduled, excellent work. Looking forward for more services from this company.

Victor Felix
Victor Felix
a month ago
My technician was professional and explained what was going on with my system in detail. Overall good experience.

Cindy Treadway
Cindy Treadway
6 months ago
They did my plumbing I had a leak in my master bedroom bathroom they had to redo all the plumbing and pipes and put in a new water heater and a few other things and I was very happy with how quickly and how well they did you guys are great Thank you
Cindy and Olivia

Joseph Oldham
Joseph Oldham
2 days ago
They did everything you would expect them too. Allen is a gem. Bonney is expensive but HVAC is now-a-days. No complaints.

Jeffrey Newton
Jeffrey Newton
5 months ago
Excellent fast service. They had 2 technicians at my house the same day I called within a couple of hours.

Theresa Mendoza
Theresa Mendoza
4 days ago
He was right on time, very professional and through inspection. He explained the issues with the sewer system and my options.

Ronda DaRosa
Ronda DaRosa
a week ago
Bonney Plumbing always does a great job. I have used their services and products for many years.

Ron Lee
Ron Lee
2 months ago
We suddenly heard a loud noise from our sewer/drain system and smelled sewage in our bathroom tub. This lasted for about 30 minutes. We immediately called Bonney and they sent Mason out. He crawled under the house and gave us a clean bill of health. After a few questions, he diagnosed that our p-trap in the tub was likely dry from non-use and that the city was likely doing some kind of major clean out nearby. This city-caused disruption allowed the noise and smell to back up into our house through the dry p-trap.Mason was so personable and professional; quite the asset to the Bonney name!Fortunate that it ended up being a nothing burger but if not, I am confident the Bonney team would have taken care of it!!

Bryan Justman
Bryan Justman
4 months ago
I could not be happier with the service provided by Dennis. Will be using Bonney at my house for all my needs from now on.

Paul Coccovillo
Paul Coccovillo
a year ago
I had Bonney work an electrical job for me and they in turn sold me this plan to cover regular maintenance on all the systems in the house for a price (discount given on the electrical job sort of paid for it.). When it came time to use the plan to tune up the heating system, we were called and asked to schedule an appointment for a Free maintenance visit.When the technician showed up he immediately said, oh no, this is not free. You have the regular plan on the electrical system, but not the rest of your house.. Classic bait and switch. The technician gave me quote for over $10K in work that needed to be done and asked for an approval to start. I called the main office who told me the technician was confused, and that's how they used to bill for maintenance, but I was in fact covered and they would cancel the charge. Several weeks later the charge has not been reversed.I've since had to call to make sure I was un-subscribed to any future charges, but since my previous charge hasn't been reversed I'm not optimistic.Buyer beware on this one. Every call I received they promised they operated under the highest ethical standards, but their actions have been anything but.

Tammy Haber
Tammy Haber
2 months ago
Calvin was very knowledgeable and professional. If we're in need of any other plumbing issues, we'll be sure to request Calvin. Thank you Calvin!

Michelle Foster
Michelle Foster
2 months ago
When I saw Bonnie offered chat services I reached out late Sunday morning. I was thrilled to hear they could come out that day.After diagnosing the situation it was determined the best resolution was hydro flushing the pipes the following morning. While it was more cost than we were hoping to pay to remove the clog we’re glad to have it done.Our experience with all 3 Bonnie employees we worked with was phenomenal. We signed up for the maintenance program for the next year. I’m not sure we’ll keep it indefinitely but for now it saved us costs on our repair and I’d definitely call Bonnie again if we had another issue.

Lourdes Ibarra
Lourdes Ibarra
2 weeks ago
Ari was very professional during the review process. He explained what he did and told us his recommendations. Highly recommended.

Michelle Chappell
Michelle Chappell
4 months ago
He hooked my steam gas washer and dryer up without the steamer. He advised that it would cost $800 for that part.

Tabitha Victorio
Tabitha Victorio
a year ago
I wanted to say i that was happy to go with Bonney plumbing, I made the right choice! I googled the top 10 best Co. and they are one of the top 10 Co. Kim, Christian and Jonathan were so professional, knowledgeable and efficient. My mother and I appreciate their strong work ethics, professionalism, honesty and most of all their kindness.Thank you Bonney Plumbing for taking care of my elderly mothers home repairs and for the great prices.Thank you Andrea !!! the whole staff is amazing !!Just very gratefulI highly recommend Bonney PlumbingTabitha M

Camellia Ringo
Camellia Ringo
3 weeks ago
Allen S. was courteous and knowledgeable. He figured out what was wrong with my AC and fixed it in a timely matter. Thank you.

Evan Nassano
Evan Nassano
6 months ago
Nick did a great job handling the routine inspection of furnace. He did a thorough inspection of my attic and heater and explained what should be maintained or fixed. He was very helpful with answering my questions and concerns and I’m very pleased with his service. Thank you again!

Branden Cox
Branden Cox
2 months ago
Great experience with the ac service technician Robert Castle today, even though he did give me news I didn't want to hear about but knew it was time for a new ac unit. He got me in contact with there comfort advisor Bryan DeBortoli who was very professional and knew his products very well. Can't wait for Monday to have our new unit installed! I will be a Bonney Pluming customer for life! These two gentlemen made a great solid representation of what outstanding customer service is!

Joe Alioto
Joe Alioto
4 months ago
Just an all-around great experience. One of the reasons why I usually call Bonney first. Both techs were very friendly, even though I ended up being able to do the job myself.

Cesar Perez
Cesar Perez
a month ago
He was very knowledgeable. He was immediately aware of what the problem was and how to correct it. I will use him again.

Kenneth Black
Kenneth Black
2 months ago
HVAC-Tech Kirk was very professional & provided service in a timely & productive manner…AWESOME customer service.

Daniel Hudson
Daniel Hudson
7 months ago
We used Bonnie to come and repair our kitchen sink. I found Jason Howell (Plumbing Technician) to be knowledgeable with outstanding customer service skill. Thank you for the service!

Phong Vo
Phong Vo
3 months ago
Chris and Matt were knowledgeable and friendly. They diagnosed the problem quickly and gave us multiple suggestions on repairs and prices. They were accommodating with the financing aspect of the job.

Bev K
Bev K
3 months ago
All four guys (Cody, Nick, Marcus and Tra) came to replace my heating/AC unit. They were on time, courteous, and professional. They each came in to introduce themselves and promptly went to work. They worked quickly, neatly and worked very well as a team. I appreciated that they always wore booties to cover their shoes before entering my house. Thank you for a job well done, guys!

AJ Fribourg
AJ Fribourg
2 months ago
Very thorough and explained what he did and what his findings were in detail. We have used Bonney before and have been very happy with all aspects of their work.

Tom Figg
Tom Figg
6 months ago
Christian and Daniel were awesome. They were very courteous, thorough and informative. Great ambassadors for Bonnie and I highly recommend them.

Debra Cotton
Debra Cotton
a year ago
I called Bonney to get an estimate for a sewer and fresh water re-pipe. They were very courteous and explained the process and steps. I appreciate getting the notification text before they arrive with the photo of the technician so I know who I’m expecting. The pricing is right in line with the other companies in the area and was glad that the service fee was waived when I signed up for the yearly maintenance checks.

stanley chan
stanley chan
3 months ago
Ladies beware,Bonney WAS my goto plumber!!We recently had the water heater go out. PGE came in and told us it was the thermo couple. I had replaced these before but would rather have a pro do it. I called Bonney and told them what I needed and was told that their trucks are stocked with parts. Bonney sent a tech out and my girlfriend met with him. She was informed by the tech that the unit was so old it had to be replaced and charged her $99. He cited that no parts were available for this unit. However we had this unit replaced 10 years ago, I have water heaters that are 30 years old. Bonney sent an estimate…..$4900 to replace it. When I got home I removed the thermo couple and went to Emighs hardware and bought a 15$ thermo couple and went back and replaced it. It took 30 minutes to do the work. When I called Bonney to file a complaint they said someone would get back to me in 72 hours…. It’s been over a week. I did call back two days ago and they generously offered me a $99 refund. Certainly my girlfriend feels that because she is a woman that she was taken advantage of.

Lee Macklin
Lee Macklin
2 months ago
Tested high water pressure, found pressure reducer valve was not working.- replaced it. Also, cold water inlet valve to water heater was leaking - replaced it. Also checked all plumbing fixtures (toilets, sinks, etc.). Everything fixed, excellent job. Would highly recommend Bonney.

Jacob Roper
Jacob Roper
3 weeks ago
Alex takes great care of my AC system, always happy to get his expertise and service!

Rodney Evans
Rodney Evans
3 months ago
Charged 614.90 for water line replacements on water heater. The Bonney rep worked less than 1 hour and when asked about the price, the rep stated the water line replacements are new and improved. My fault for not looking around for other plumbers first. Beware all of Bonney exorbitant prices l.

Aaron Garcia
Aaron Garcia
5 months ago
Chris and his partner gave me a heads call before arriving and showed up on time with great attitudes even though there was a heavy downpour of rain. They explained the process and cost of the service. I greatly appreciated their knowledge and patience. Not only will I be calling their company again but will be requesting them

Shirley Scruggs
Shirley Scruggs
11 months ago
The technicians were very efficient. They replaced our entire hvac system in less than a day. Everyone we dealt with were knowledgeable and friendly yet professional. The techs who did the job were courteous, friendly, professional. They cleaned up after themselves. And they had great camaraderie. They were a joy to have in our home! We highly recommend Bonney for any work needed!

Bob Roina
Bob Roina
6 months ago
Had some plumbing issues. Cody came out on time, explained what he was going to do and rapidly took care of the problem. He also made suggestions to help in the future. Best money I ever spent. Thanks Cody and thank you Bonney Plumbing.

Pat Coombs
Pat Coombs
a month ago
This was a follow up concern I had with new parts, installed by same technician. So far, adjustments seem satisfactory. Response to my needs were also very prompt. Thank you, Courtney and Matt.

Judy Mowrey
Judy Mowrey
a month ago
Quick response through dispatcher to get same day service! Denis came on time, was extremely pleasant and helpful, solved the issue with the garbage disposal and suggested other options for service that will be useful in the future.

Sarah Kim
Sarah Kim
3 weeks ago
Christian was on time, very friendly, explained well about process and options.
I highly recommend.

Joan Hendricks
Joan Hendricks
2 months ago
Repair of the kitchen sink was done well. Rollin explained each step and completed the repairs efficiently.
He made sure everything was working properly before he left. Nice young man.

Lesley Kim
Lesley Kim
2 months ago
They replaced a bathroom sink faucet and other components below the sink. Also cleaned up very nicely afterwards.

louis varga
louis varga
5 months ago
Absolutely first rate problem solving and service by very amicable and professional tech. All questions answered to my complete satisfaction ; fixed the issue .

Why III
Why III
3 months ago
Great job nice guy. Robert
Took the time need to inspect & clean the unit went threw everything with me he did......nice mannered professional tech

Bob Avery
Bob Avery
5 months ago
Gerald Forrest was amazing. Timely and professional. Even found a discount coupon for me.

D Currier
D Currier
2 months ago
Technician (Jacob) was great. Arrived on time, walked me through what would be done. Excellent service.

Don BERGERET
Don BERGERET
4 weeks ago
Connor Mcquaid-Pishione and Chris Stewart just left my home after servicing my hot water tank and my adjusting my water pressure. They were both not only professional and friendly, they worked very well together. I am totally satisfied with the work they did for me and I would give them more than 5 stars if available.

Ross Boyer
Ross Boyer
4 months ago
I had an emergency where PG&E had to turn my gas off. I have an eight month pregnant wife and it had been cold outside, so fixing the issue was a major priority. Leo M. was my technician and I cannot say enough good things about him and his work. He went above and beyond to get my gas turned back on. He was extremely professional and was very empathetic to my situation. An associate of his named Blake was also amazing. I can't thank you guys enough! I will definitely be calling Bonney if I ever have any issues again.

Lori Reimers
Lori Reimers
4 months ago
Kevin was very knowledgeable, professional, and went the extra mile to get the plumbing leak repaired. I highly recommend Bonney😊

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