Best Gas Line Installation/Repair in Reno NV

They did an excellent job. They replaced our hot water heater. We were
given all the information we need to make our decision over the phone. Hassle free.
Priced fairly. Excellent service. Which is appreciated. Will highly recommend.

Great honest company

As a property manager it is important that I have quality vendors. I have been working with Root-O-Matic for over a year and their entire team has been great to work with. You can trust them and know that they will give you fast, quality service and it will be done right the first time! I highly recommend them!

I wish I had more stars to give Wiley's. I am so thankful for Wiley's and their customer service - I WAS a customer of Sierra Air, do not use them! Sierra Air came out to do yearly service, I was on their preferred service program. Technician that came, did not seem confident in what he was doing, spent time in attic and finally came down and said we have a problem, discovered the heat exchanger unit had cracks, corrosion and stress and there were traces of carbon monoxide through-out my house. Mind you, I hire a company to be able to trust them. The technician could not answer my questions, just asked if I had space heaters, I said no, and he basically had nothing to say, I called his manager, he started asking my questions like, am I experiencing headaches etc. Also, I have detectors in my house none of them have gone off. So you could imagine how I was feeling at this point. They said they would send out a new tech which turned out to be from their design department. Turned out the first technicians tools he was using was faulty and was not working properly. At the end of the day, this guy had me talked into a sale of 7K, and pretty much worked off my emotions and fear.

Luckily, I spoke with a friend, referred me to Wiley's and I got a second opinion right away, Mike with Wiley's came out right away, he was very knowledgeable, eased my mind and made me feel comfortable that I was safe. He went through my house checking for monoxide, no detection. He said I do not need to replace my heater, that my heater was working fine, there was no detection of carbon monoxide and when I do need to replace it, it would be around 4000, not 7000. I asked him if he thought I should have them service the unit just in case Sierra Air didn't do it right, he said he was not comfortable charging me for a service I did not need. He went further on to explain how the monoxide detectors work, what to do if one did go off and that if I needed anything to please reach out to him. When I asked a question, he knew the answer. I also have a friend that works at a plumbing company here in town and also said Wiley's is fantastic.

If you want someone you can trust and a company that is honest and doesn't work off commission, reach out to Wiley's they are the best and looks out for your safety and best interest

Sean S relocated a gas line for us that was obstructing one of our basement windows. He did a great job and was professional, prompt and easy to work with. Thank you!

We had a great experience with Royal Service Plumbing. Marcus was every bit of wonderful! He showed up on time and fixed our leak/valve perfectly. Most importantly, he was kind, professional, honest, and highly skilled. Top notch customer service and attention to detail.

We are building an addition onto our home and this required upgrading our current heating and cooling system. Even though this is likely to be the only time we are installing a new HVAC system (as opposed to regular builders) I have found Brix to be very responsive to my schedule. The work crews are courteous and professional in their work and their interaction with me and have done very good work at the time they promised to be here. With other companies I had a hard time even getting a bid, but Brix--from the owner on down to the least senior installer--have been great to work with. Any time I have a need for heating or cooling or if someone asks for a recommendation I will gladly recommend Jacob and his company.

Best commercial plumbing contractor in town

Sean Simpson was so helpful and quick to repair out hot water heater at the salon!
Thank you for saving Christmas busiest time of the year and he saved the day! Couldn't thank you enough!

Had a nice conversation with one employee who was gearing up the truck, probably straightening up after her messy male CoEE ...yea me too... I can be messy at times!

So, its 9:45 am on a Thursday morning & these folks are on it. Making someones day much better in the apts as I walk pass.

Gotta pay attention to good vibes & I got one from these folks...check out photo for more data! 🌹

And just because Today is the Day!☘️☘️☘️☘️💚💚☘️☘️☘️
Be safe!

Very unprofessional technician and service provided by this company. My wife and I (no prior experience with plumbing) had installed a new kitchen sink in my mother's house and called NDI to inspect our handiwork and fix some leaks we couldn't figure out. The technician comes, fixes a few problems, and everything appears to be OK once he tests it. However, about half an hour after he leaves, one of the connections starts leaking again. I called the company back to inform them, and they said they had to rebill me to come out there and look at it again. The technician tells me that I had one incorrectly sized part (hat gasket) that came with my sink that he had noticed, and then he told me to go buy it at Lowe's and fix this issue myself. He said it would be cheaper than having them come out there again. He added that he had installed that wrong part that my sink came with because he didn't have the right sized gasket in his service vehicle, and that when he noticed there weren't any leaks, he thought he had (and I do quote) gotten lucky and made it work despite his using the wrong part.

I'm thinking - I just paid you for one hour's worth of labor so you could knowingly jam wrong parts into my sink and tell ME to go fix the problem myself? Despite the aggravation, I go ahead and purchase the part, install it ... and the sink still leaks. My mother is irate and calls NDI.

Next day, NDI (same technician) comes out there again once my mother complains to them. The tech inspects his work and now concludes that the sink is actually missing ANOTHER part (cardboard gasket) that he had not told me about either in person or over the phone. Interestingly, he also does not have this new part. He says he can fix it all, but again, NDI would have to bill us for labor. Having seen NDI's lack of professionalism and integrity, my mom and I opted not to take this route.

My recommendation: Do NOT use this company. From my experience, they do not appear to address customer concerns satisfactorily and seek to blame you (likely the less experienced and/or non-professional plumber, in most cases) for their negligence and mistakes. I would not have written this negative review had they gone back and fixed their mistake in good faith, but sadly, they did not take this honest route.

Great company easy to work with very satisfied!

Gibson Plumbing is the ONLY company I call! They are responsive, perform great work and have the best pricing in town! ! I highly suggest you call them!!

10/10 highly reccommend!

Our water heater was outdated and costing a lot, so we decided to have a new energy efficient one installed. We were worried about the cost, because money is tight, but Bill at S&S walked us through pricing and gave us a great quote!

He was prompt and professional! Completed the job in under 2 hours 🙌 and even followed up with us 2 weeks later to make sure everything was working properly. Thank you Bill!!

Easy Rooter Great Service! Amazing Technician Mitch you guys are awesome Thank You for helping us with our homes sewer problem! My #1 plumbing company from now on

As a former Customer Service Manager, I was extremely impressed with the professionalism and service that I received from Straight Up Plumbing. From start to finish, I was amazed at the response time to get a tech out to my home on the same day I called. The excellent job that Shane did on the installation of my new kitchen faucet and garbage disposal was excellent. Shane provided professional service and is a significant asset to Straight Up Plumbing. I would not hesitate to call them again for any future work I may require.

We had a great experience with Nevada heating. The service was excellent, efficient and very friendly. The technician we had, Justin Kroeger was very knowledgeable and friendly. He explained everything in detail and answered all our questions. We are so pleased to have found Nevada Heating.