Best Home Plumbing in Raleigh NC

Prompt professional replacement of toilet shutoff valve and some other internal toilet flushing parts.
Service was on time and reasonably priced - I will definitely use them again for plumbing needs

The plumbing work Eric Grimes performed was actually pretty good, however the customer service provided by Eric and his manager Brian Wood was not. I paid $105 to Bolton in “diagnosis” fees 2 days before this plumbing work and I would think that was the purpose of the diagnosis and the results would have determined what needed to be done and the level of effort. I asked for a quote on the cost, and he said it would come in at $750 for the plumbing work for the entire job parts and labor. My wife had no idea until Eric came and asked for her credit card and she was not provided a receipt, even though she asked for one. He said it would be emailed to us. It took multiple requests over several days before I finally got a receipt and when I saw the invoice and amount charged on our credit card I was surprised at the total invoice in the amount of $1173.34, a 56% increase ($423) above what we had been quoted, with no explanation. I called and asked Eric for an explanation but he would not provide one, said I needed to talk to Brian Wood, the service manager. I asked him multiple times, and then he referred me to Brian Wood, and it took five days before you finally got back to me with an explanation. Brian stated I looked over the invoice and spoke with Eric and there was some work that was above standard. They had to run new water lines to facilitate the install which required an additional man and material to get it done. With that being said I do feel like the charges are in line with the work performed. I felt strongly that I should have been entitled to a full refund of the $423. Brian did refund $110, but I still feel strongly that the increased level of effort and cost should have been discussed during the diagnosis phase which we paid $105 for, and discussed with me and my wife on site, and the charges explained. This is why I believe that a full refund of the remaining overcharge of $413 is still appropriate. We have been Bolton customers for over 25 years and we have never been dissatisfied as we have with this incident.

Update on this review as of 07/16/2020: I am pleased to report that I received my refund check today in the mail as authorized by Will Bolton, owner. I want to thank him for handling my customer service complaint responsibly and professionally, and I appreciate getting the refund. I am totally satisfied with the outcome, and this matter is now closed. Thanks again. Bill.

BIll Wade

Technician was on-time, efficient and knowledgeable. Can't ask for more than that!

Great team to work with,
Hired them to install a new sink in my new kitchen remodel and a new toilet when I bought my house in 2021, they came on time, did exactly what I asked and left the job site clean. Would absolutely recommend to anyone looking for a true professional.

Mike is the best in his field. He is very responsive and does high quality work. In addition to repairing a water leak and installing a toilet, he has also helped me get my kitchen fitted for a gas stove. He is the best you will find.

Their skilled team resolved the issue promptly and professionally. I won't hesitate to call them again.

Great local plumber, experts in the field. Professional, responsive, and less expensive than the national brands. We had to have our sewer lines replaced and Keith and Michael were great to work with and kept us informed and updated throughout the process.

I don't typically write reviews but being a home owner I know how hard it is to choose the perfect contractors to keep your home in tip top shape. I loved the customer service provided by Bell Cow, from beginning (phone call for service) to end (the repair). Upon arriving they were very professional and completed the repair beautifully. I definitely recommend their services to everyone! This is my second encounter with Bell Cow and I'm very pleased with this company.

Edwin from PK Plumbing was great. Very upfront, honest and knowledgeable guy who does great work. Arrives on time and cleans up properly when he is finished. Can't ask for much more. Highly recommend him and his team.

Lucas, a Raleigh Heating & Air service technician, is yet another example of this company’s excellent choice in representatives. I have met and worked with many and am continually impressed with their professional and knowledgeable approach.

Lucas proved notice he was in route and arrived promptly at the scheduled time. After completing his investigation of the failed system, he presented his findings in a detailed manner. He answered all of my questions and explained the internals of the system around the point of failure. With this imparted knowledge, I was able to make well informed decision on what work should be done.

During the repair of the system, it was noticed that the tape used in the original installation showed signs of wear. Lucas corrected this and provided information on why this type of failure occurs.

Lucas is simply another example of why I continue to do business with this company.

Excellent responsiveness and expertise by Sean; explained things well and got my problem fixed pronto. We have used CKs in the past, at another house, and had a great experience then too. I would recommend CK's for any plumbing job (they also deal with drain issues, which some plumbers don't).

Man oh man best company you could ever use for your problem. Prices are fair, professionalism at its best and on time before time. These guys are AWESOME and I recommend them!!

My kitchen sink got clogged last night and I spent two hours this morning snaking the pipes and removing and cleaning the trap with no success . I called Affortable Plumbing, after the guy arrived it only took him 15 mins to resolve. I was very happy with my experience, they arrived quickly and did good work, reasonable price. I will use them for my next plumbing project. Highly recommend them.
Mark Goodgion

I ask for a quote on installing a water softener they told me they charge 1100 to 1500 dollars on an install that would take an hour. Normally I pay 400 to 500 dollars for this install. Be careful using this company