Best Water Heaters in Raleigh NC

Prompt, friendly & dependable. Easy to work with & reasonably priced.

A professional in every since. I’m very pleased with the service he provided during the heat of the day. This young man never waivers from the task he was sent to do. Very friendly and courteous — hopefully, he will return to service my system on the next appointment.

I've had them help two times now, each with multiple issues. I consider them knowledge, fair, reasonably priced, and willing to show me things I can do myself in the future.

Was very happy with the whole process...from quote through to installation. I would highly recommend Poole's. They installed a new tankless water heater.

WOW, what a great experience and the most beautiful business card I have ever seen! Super speedy and great pricing!
Jerry could not possibly be any more pleasurable a person to meet.

Jason from 3rd Generation Plumbing went above and beyond to install our kitchen sink and faucet after the big name retailer (no names mentioned, rhymes with woes) we paid to install them proceeded to bungle the process for two months. He persisted in following up with said retailer and kept us informed, even while he was on vacation. Then when he was finally cleared to install the sink, he discovered that the DIY countertop tile job by the former homeowners was overextended and required additional work to trim away before the sink would fit. He dealt with this as well despite the extra time and effort involved. Final result looks great and we are very happy with it. Throughout the process Jason was courteous, helpful, and professional. We highly recommend this business and plan to use them again in the future.

Plumbing repairs often happen at the worst time (Weekends, holidays, just when guests arrive etc.) and our most recent experience was no exception. Our water heater stopped working on a Saturday afternoon and was flooding the area where it was installed. What is an exception though was the exceptional service Joe Smith and his family provided during this minor crisis. After we got the water feed turned off to the tank and cleaned up the mess, Joe arrived promptly on Sunday and had a new water heater installed in no time. His service, professionalism, responsiveness and honesty are second to none. Cannot recommend Plumbers of Carolina highly enough.

I have been using Ken for all of my plumbing needs for about 20 years now. He always fits me in when it's an emergency. I leave a key out for him to get in and he even takes my dogs out for me! I can't say enough good things about him and the quality of his work. He is great with all brands of plumbing whether it be high end or lower end. He is very respectful of my home. I have referred him out many many times and people are always happy! I like that he is local and not a big company where you don't know who will show up at your house. I would definitely recommend Plumber Ken to anyone!

Technician (Adam) was polite, professional, knowledgable, and provided explanations for the service performed.

Cameron was knowledgeable, worked quickly, and went above and beyond what was required.

Highly recommend, Kaylee is a great asset to Optimal Plumbing! Super efficient and meticulously GREAT at her profession.

Excellent work! I give Billy my highest recommendation. He is professional, efficient and customer-focused.

Affordable and professional company. I had a plumbing emergency on Sunday morning and they were the only one that answered the phone. They did a great job on clearing my toilet stoppage and the price was affordable considering it was Sunday. Thank you again

Deserved ZERO stars, had to give 1 to be able to post here.

If you want delays, aggravation, frustration, cost overruns, Carolina Plumbing and Repair is your company. I hired them to do plumbing for my new residential construction, my biggest mistake!

They failed rough-in inspection and took almost three weeks to comeback and correct it. These guys have more on their plate than they can chew. They are grossly understaffed, they lie about scheduling, they don't do it right the first time, and hope to get by.

They are always in a rush, and do not dedicate time and effort to do it right the first time. For example, they ran the water leak test for rough-in inspection and did not take the water out from the drain lines after inspection. With cold temps the water froze and busted the pipes, this was on January 10th 2018, as of today they haven't come back to fix it. We are 3 weeks away from closing and two weeks from final inspection, these guys are still dragging their feet. They have held up other trades from completing their jobs. There are many more examples, and if I wrote them all - I would end up writing a book titled: 101 Reasons Not to Hire Carolina Plumbing and Repair.

I would not recommend them for new construction or new additions.

Do not use! I chose John Hutchins’ company because he seemed very knowledgeable and was priced reasonably. The project started off well enough to get the big draws, but then started dragging and dragging. It was like pulling teeth to get them to do work. Finally they just stopped showing up. I had another plumber come in to finish the job. The mistakes he had to correct from John’s guys have cost me thousands of dollars.

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