Best Sump Pump Service in Portland OR

Always fast, courteous service!

Brooks arrived ahead of schedule and proceeded in prompt, professional and get it done manner. He explained the situation as he worked on clearing the roots clogging the sewer line. Showing situation on the camera. Told me the options did the best job with the option I chose.Jae was equally prompt and professional in his work. Checked with camera and marked the site of the clog. Told me what options and prices of other procedures to improve or permanently fix the problem.Thank you to 3 Mountains for getting there job done on a Friday afternoon.

I cannot say enough about how great our experience with Bruner was! I can do most plumbing work myself, but when we had a main line leak I decided to get quotes from several local plumbers. Bruner was prompt, honest, fair and incredibly affordable compared to all the others. And best of all they came in under the bid! We will be using them again the next time something comes up and definitely would refer anyone to them. Highly recommended!

Great job, explained everything well, polite and respectful, on time, knowledgeable. Thank you!

Diligent Plumbing is awesome to work with! Responsive, professional, HELPFUL! Cost effective! What a relief! Thank you Vitaliy

Frank was awesome he was very careful to keep a clean workplace in the kitchen and gave me alot of helpful hints for the old plumbing here. I highly recommend him . He was very knowledgeable in preventative maintenance of all my plumbing . Thank You Frank !

Great service great prices and great Construction Services

Great communication and service. An honest plumber who saved me thousands.

You charge for a bid? 100 dollars not cool and over bid on the project! We will never recommend you to anyone. Very disappointed.

Amazing service!

Horrible customer service. It was like working with children. 2 months to get a quote and then they had to re-quote because they missed some of the items. Worst is that apparently I was working with the owner??? Lack of customer service mindset begins at the top! So many HVAC companies in PDX metro...choose another.

Duane was very polite and friendly. He was always communicating with me what he was doing, where and what needs to be done. I’d definitely call him again for any future plumbing services .

We hired Craig Anderson to replace a broken water heater in our condo. Rick came out and diagnosed the problem and fixed it on the spot. Rick is very personable. The company charged a very fair price for the work. We will definitely call them out again if we have another plumbing problem. Highly recommend.

We had a plumbing pipe break on the 2nd floor. Unfortunately, the water wrecked a ceiling on the 1st floor, which we had to do some sheetrock repairs too. We called Best Portland Plumbers and they came right out and fixed the plumbing issue. Their prices were fair, and the plumber got the work done very quickly. Hopefully I do not have to use them again, or it is under better circumstances. Broken pipes are no fun.

Our plumber was very attentive and answered our questions about the plumbing issues we had

The best friendly staff thanks

Things started out great. But ended in the worst experience I have ever had with someone doing work in my home, and left me feeling unsafe.

My husband set up the appointment and I was there alone with my two toddler-age kids when the two employees arrived. They were kind and congenial. In fact, one offered to show me how he installed something so I could do it myself on a different tub if desired. Great service. When the employee was finished, my husband called the employee with some questions about the bill. If you care, they were rate-related questions detailed below. If not, skip to next paragraph:

One question was about the rate we were charged being different than the rate agreed upon by phone beforehand (Which Paul, the boss, confirmed when he finally listened.) The second question was about how much time he was logging. He was charging us for time filling out the invoice, for example. (A previous plumber we used had the invoice and payment ready within sixty seconds. This plumber took 15 minutes out in the car after he finished the work. Seems nitpicky... but really adds up at $160 an hr. When you consider we are being charged for transportation time to the site, that means we are paying a total of $75 for time they are not doing plumbing work).

At the end of the conversation my husband asked to talk to Paul to verify the rate. Meanwhile, I had no idea what is going on, but within about sixty seconds into the phone conversation, I hear the employee downstairs yelling on the phone to my husband. I was upstairs in my bedroom with my two young children. The employee then called his boss and was ranting loudly about my husband as the employee walked up the stairs to my bedroom. At that point, this large male who was speaking loudly and aggressively was standing in my bedroom between me and the door, about five feet away from me and my children, both of whom were wide-eyed staring at the man yelling about my husband. I motioned and quietly asked him to please finish the conversation downstairs. He did not stop or move and instead said loudly into the phone Now they're both suddenly unsatisfied.

Honestly this is a major safety issue. The employee was so congenial and appropriate up until that point, and escalated so quickly that I wondered if he has an anger management issue. Here are a few rules that I should not have to tell you: Do not walk up the stairs to my bedroom while you're yelling on the phone. Do not stand in my bedroom, between me and the doorway while yelling on the phone. If a female with young children in tow, politely asks you (a stranger acting aggressively and unpredictably) to leave her bedroom, you say Oh my goodness, of course. You do not argue with her.

I probably wouldn't even be writing this review, if I had gotten a response from Paul (the boss and owner) that indicated he understood the gravity of the problem. Instead, Paul was defensive. His first response to me when I told him what was happening was settle down and then well yeah, he was upset because your husband wasn't paying the bill (This is not at all true. The employee told my husband he'd have to talk to Paul to verify what rate was quoted and then he hung up on my husband. There was no threat whatsoever of not paying, and Paul jumped to this conclusion before even talking to my husband.). Once I told Paul it would be really wise to just listen well and recognize that this is an important safety issue and that the employee needs to take responsibility for his actions regardless of whoever is making him mad on the phone, he finally said okay, okay, he understood and would reprimand the employee.

Frankly, it seemed pretty clear to me that Paul didn't see it as a serious issue. That is concerning. He was apparently more apologetic to my husband and said they have all be working really hard and are tired. I hope indeed this was an anomaly, but we won't be using them again and wouldn't recommend them.

Call the company for the first time a man answer the phone did not tell me the company name just said hello super standoffish I asked if he can come out to check out my home he said no he can’t I asked him if he can refer to anybody he said no and hung up on me super weird I would not recommend them