Best Sump Pump Repair And Installation in Portland OR

Arin was awesome! She was very knowledgeable, professional and efficient. She was able to fix several problems for us and advised on how to solve a couple others in the future. She was also very kind and mindful that we had a sleeping baby while she was here. If we have any issues arise in the future we’ll definitely request Arin!

Fixed 2 bad sinks fast. THANKS

They were friendly and got me on the calendar quick to come look at an issue with the kitchen sink. Technician checked it out and provided a quote, we decided to take a different approach to the situation and didn’t end up hiring them.

Sunday evening our kitchen sink decided to stop draining and the sink would fill with water. Anytime we tried to run the garbage disposal to help dispel whatever was causing the issue, water would spew everywhere. I was able to speak with Vitaly that afternoon and get scheduled for service early Tuesday morning. He texted me in the am on Tuesday to let me know he was arriving soon, was prompt, professional and quick. (Out the door within a couple hours)

Very professional, prompt and efficient

We had a clog down our drain pipe for our washer and Jeff got it sorted out in a few minutes. We tried getting it unclogged with a rented equipment from Home Depot ourselves but with no success. You gotta let the professional, Jeff in this case, do what he do best.

Been using them for a while but last trip they had to come back out the day after because they hadn't really done the job properly. Also discovered they bought us a piece we asked them not to purchase since we needed brushed nickel but they still bought and charged us for the more expensive version. Also, the job seemed to be done in a rush, the piping wasn't straight or set correctly. We will be looking for an alternate plumber moving forward.

Davis Plumbing NW is amazing. They re-piped our entire home and replaced a couple drains. They were extremely friendly and knowledgeable. Unfortunately, our kids and dogs had to be here during the process but they were super sweet to our animals and little ones. They kept us informed on each step, our house is older so there were a few issues they came across (not from them but from previous work that was done) but they were able to fix everything and make it brand new. We are extremely satisfied and will be recommending them to everyone and using them again if we ever have any plumbing needs in the future. Great job guys!!

Seth, Augustine, and Mike did a great job. They kept us informed during all parts of the installation, took care not to impact the rest of the house, and even managed not to let the chickens out of the back yard when they were working on the compressor! They also did a great job explaining the system when they were done. We really appreciate their exceptional service.

Duane came out on a Sunday to help me with a bathroom remodel. Did a great job and was very knowledgeable.

Have used CAP twice... Excellent work, reasonably priced, very clean.

Excellent, reliable company. Just called them yesterday for an emergency with my toilet as I have people coming over for Thanksgiving tomorrow!! Luckily, they were able to fix it quickly and Thanksgiving at my house won't be threatened :) Happy holidays

Called about drain. Had service professional out within less than an hour and resolved issue. George was friendly and a good listener. Highly recommend this company.

**Please take the time to write a good review for companies. It is tough times out there. Also never know if your positive review mentioning the employees name could get them a raise, bonus, and/or promotion ☺️

Very prompt, courteous and effective. Would hire again.

Things started out great. But ended in the worst experience I have ever had with someone doing work in my home, and left me feeling unsafe.

My husband set up the appointment and I was there alone with my two toddler-age kids when the two employees arrived. They were kind and congenial. In fact, one offered to show me how he installed something so I could do it myself on a different tub if desired. Great service. When the employee was finished, my husband called the employee with some questions about the bill. If you care, they were rate-related questions detailed below. If not, skip to next paragraph:

One question was about the rate we were charged being different than the rate agreed upon by phone beforehand (Which Paul, the boss, confirmed when he finally listened.) The second question was about how much time he was logging. He was charging us for time filling out the invoice, for example. (A previous plumber we used had the invoice and payment ready within sixty seconds. This plumber took 15 minutes out in the car after he finished the work. Seems nitpicky... but really adds up at $160 an hr. When you consider we are being charged for transportation time to the site, that means we are paying a total of $75 for time they are not doing plumbing work).

At the end of the conversation my husband asked to talk to Paul to verify the rate. Meanwhile, I had no idea what is going on, but within about sixty seconds into the phone conversation, I hear the employee downstairs yelling on the phone to my husband. I was upstairs in my bedroom with my two young children. The employee then called his boss and was ranting loudly about my husband as the employee walked up the stairs to my bedroom. At that point, this large male who was speaking loudly and aggressively was standing in my bedroom between me and the door, about five feet away from me and my children, both of whom were wide-eyed staring at the man yelling about my husband. I motioned and quietly asked him to please finish the conversation downstairs. He did not stop or move and instead said loudly into the phone Now they're both suddenly unsatisfied.

Honestly this is a major safety issue. The employee was so congenial and appropriate up until that point, and escalated so quickly that I wondered if he has an anger management issue. Here are a few rules that I should not have to tell you: Do not walk up the stairs to my bedroom while you're yelling on the phone. Do not stand in my bedroom, between me and the doorway while yelling on the phone. If a female with young children in tow, politely asks you (a stranger acting aggressively and unpredictably) to leave her bedroom, you say Oh my goodness, of course. You do not argue with her.

I probably wouldn't even be writing this review, if I had gotten a response from Paul (the boss and owner) that indicated he understood the gravity of the problem. Instead, Paul was defensive. His first response to me when I told him what was happening was settle down and then well yeah, he was upset because your husband wasn't paying the bill (This is not at all true. The employee told my husband he'd have to talk to Paul to verify what rate was quoted and then he hung up on my husband. There was no threat whatsoever of not paying, and Paul jumped to this conclusion before even talking to my husband.). Once I told Paul it would be really wise to just listen well and recognize that this is an important safety issue and that the employee needs to take responsibility for his actions regardless of whoever is making him mad on the phone, he finally said okay, okay, he understood and would reprimand the employee.

Frankly, it seemed pretty clear to me that Paul didn't see it as a serious issue. That is concerning. He was apparently more apologetic to my husband and said they have all be working really hard and are tired. I hope indeed this was an anomaly, but we won't be using them again and wouldn't recommend them.

Steve did a great job. He was very professional and followed all of the safety protocols. He was able to get the drain unclogged quickly! I just called yesterday and they were able to get me taken care of within 24 hours.

Call the company for the first time a man answer the phone did not tell me the company name just said hello super standoffish I asked if he can come out to check out my home he said no he can’t I asked him if he can refer to anybody he said no and hung up on me super weird I would not recommend them