Best Sump Pump Maintenance in Portland OR

Chris was so helpful! I appreciate all the information he provided and he was the utmost professional. Thank you!!

For my gutter downspout drainpipes, I contacted Roto-Rooter to unclog the main pipe that drains to the street. Technician Chris came on time, and he had the problem solved in 30 minutes. He checked all of the downspout drains and confirmed that they were clear. Great experience!

After an initially poor review based off of first impressions and a ton of frustrationon my part, I'm revising my review and actually recommending the services of Mr. Rooter. They've been out multiple times for services at my business & continue to be timely, efficient & professional. I'm never fond of the bill that comes with the job completion but who is?

Excellent plumbing and sewer professionals

I called up Frontier Plumbing and Drain for a straight forward alcove tub install for my bathroom renovation projects. What turned into a single day job, quickly became week long project. Not because of Frontiers work, but the shoddy job previous home owners and builders did.

Jeff was great. Was up front with the costs and extra time it would take. He did what he said he would do got under budget as well. I can't but help recommend Frontier Plumbing and Drain enough to everyone I talk with.

Amazing Customer Service! Isabelle was able to work her magic & arrange for someone to come out that same day. When Kate arrived, she was very supportive, knowledgeable, and extremely professional. She was able to repair a leak in the main line and add a brass tee for my irrigation project. I would highly recommend All Pro Plumbing Services!!!

John was very pleasant and helpful - love the link they send you to update arrival status. John was in and outta here in less than 30 min.

Love the work done . I appreciate it a lot Mr Snyder Plumbing & Remodeling Inc.

Very quickly diagnosed the problem and fixed it.

Things started out great. But ended in the worst experience I have ever had with someone doing work in my home, and left me feeling unsafe.

My husband set up the appointment and I was there alone with my two toddler-age kids when the two employees arrived. They were kind and congenial. In fact, one offered to show me how he installed something so I could do it myself on a different tub if desired. Great service. When the employee was finished, my husband called the employee with some questions about the bill. If you care, they were rate-related questions detailed below. If not, skip to next paragraph:

One question was about the rate we were charged being different than the rate agreed upon by phone beforehand (Which Paul, the boss, confirmed when he finally listened.) The second question was about how much time he was logging. He was charging us for time filling out the invoice, for example. (A previous plumber we used had the invoice and payment ready within sixty seconds. This plumber took 15 minutes out in the car after he finished the work. Seems nitpicky... but really adds up at $160 an hr. When you consider we are being charged for transportation time to the site, that means we are paying a total of $75 for time they are not doing plumbing work).

At the end of the conversation my husband asked to talk to Paul to verify the rate. Meanwhile, I had no idea what is going on, but within about sixty seconds into the phone conversation, I hear the employee downstairs yelling on the phone to my husband. I was upstairs in my bedroom with my two young children. The employee then called his boss and was ranting loudly about my husband as the employee walked up the stairs to my bedroom. At that point, this large male who was speaking loudly and aggressively was standing in my bedroom between me and the door, about five feet away from me and my children, both of whom were wide-eyed staring at the man yelling about my husband. I motioned and quietly asked him to please finish the conversation downstairs. He did not stop or move and instead said loudly into the phone Now they're both suddenly unsatisfied.

Honestly this is a major safety issue. The employee was so congenial and appropriate up until that point, and escalated so quickly that I wondered if he has an anger management issue. Here are a few rules that I should not have to tell you: Do not walk up the stairs to my bedroom while you're yelling on the phone. Do not stand in my bedroom, between me and the doorway while yelling on the phone. If a female with young children in tow, politely asks you (a stranger acting aggressively and unpredictably) to leave her bedroom, you say Oh my goodness, of course. You do not argue with her.

I probably wouldn't even be writing this review, if I had gotten a response from Paul (the boss and owner) that indicated he understood the gravity of the problem. Instead, Paul was defensive. His first response to me when I told him what was happening was settle down and then well yeah, he was upset because your husband wasn't paying the bill (This is not at all true. The employee told my husband he'd have to talk to Paul to verify what rate was quoted and then he hung up on my husband. There was no threat whatsoever of not paying, and Paul jumped to this conclusion before even talking to my husband.). Once I told Paul it would be really wise to just listen well and recognize that this is an important safety issue and that the employee needs to take responsibility for his actions regardless of whoever is making him mad on the phone, he finally said okay, okay, he understood and would reprimand the employee.

Frankly, it seemed pretty clear to me that Paul didn't see it as a serious issue. That is concerning. He was apparently more apologetic to my husband and said they have all be working really hard and are tired. I hope indeed this was an anomaly, but we won't be using them again and wouldn't recommend them.

On Time, GREAT communication and reasonably priced BUT.....

I had a waterline installed for a new refrigerator. Not overly crazy about the locations of where she drilled in for the lines but they are ok. My problem was what happened afterward. Came down after she left, turned on my dishwasher and faucet to do dishes and run garbage disposal. Water and food debris poured out from the cabinet. Everything underneath the sink soaked and dirty.

While putting the waterline, she must have bumped the drain from the sink/garbage disposal causing it to come apart. I realize that this was not intentional but shows a lack of detail. The installer should have taken a few moments to examine the pipes before completing the job. If she had, I would not be having to throw away over $100 in seal a meal bags, sponges, and other items.

Would I use them again, maybe but if hired again, I would be double checking their work

Left this on Yelp, too, but just want to get the word out on a great plumber: Had a great experience with Steve Ackerman (the son)! Called with a leak issue (from the ceiling), and while they couldn't work me in for a couple of days initially, they called back shortly after the same day when they had a cancellation. Steve arrived when he said he would, was polite, personable, and thorough. He tried to minimize the damage he had to do to the drywall to find the cause of the leak, and he explained every step of the way. It required another trip out to the house to get everything resolved (to allow time for drying of wet wood), but he was efficient, thorough, and left my house even a bit cleaner than when he arrived. Nice guy, obviously very knowledgeable about what he does, and he gave great advice. I will DEFINITELY use him if I ever need a plumber again.

Just wanted to thank Tim Rowe for a job well done. From first contact to completion, Tim did a wonderful job. Tim replaced our aging water heater and my wife is even happy with the outcome, and we all know a happy wife........ Thanks again Tim for a job well done.

Very friendly and courteous. Discovered the problem right away, repaired and cleaned up. Would highly recommend their service again.

I used American Leak Detection twice recently, both times the work was performed by John Lyon.

The first job was finding the leak in my upstairs shower that was coming thru the kitchen ceiling. John used many different techniques to carefully check and find the leak.

The second job was finding the leak in my main water service line to the house. Again John used excellent techniques to find this leak.

In both of these cases, John communicated with me explaining what he was doing, and what he found. I would absolutely recommend American Leak Detection to find these hard to find leaks.

Best plumber in Portland Oregon. Fast and Reliable service. Honest and trustworthy.

Called these guys at 9:40am on a Sunday for an active leak at one our properties. Phone rep gave an appointment time of 1:30-3:30pm. At 3:45pm I get a call from the tenant saying no one has reached out. Upon calling they let me know that they will not be able to get to it today, but also will not be able to get to it on Monday.

I was given no update via email, nor voice message. For something as pressing as an active leak this is highly unprofessional. The full time employee who works this phone line said they do not event know what Premiere Portland Plumbers is as a company. Leading me to believe that this is just a SEO for Mr. Rooter. Very poor experience and a massive waste of time.