Best Residential Heat in Portland OR

Always fast, courteous service!

Eric did a fantastic job listening to my concerns, have comprehensive options with honest assessment, and no pressure allowing me time to discuss options about a pretty extensive project with my wife. I really appreciated how knowledge and honest he was, and it was definitely a good choice to call them.

Did a great job at a fair price in a timely manner.

Knowledgeable, professional, careful and fair. Portland Star will be my go-to plumbers!

I am so happy I found Sutherland Plumbing. We've had them out for a couple of jobs before (replacing an ancient water heater, installing a pressure valve on our supply line) and they just came through again for us.

We had a tile company out to install a new bathroom floor and in the demo yesterday, we found that the toilet had been leaking. In addition the supply line valve wouldn't close completely so we had water continuing to leak. They sent Sean out here the next day and he not only fixed the leaking valve, but also figured out a sturdy, temporary way to install the toilet on the subfloor while also raising the flange so that it will be the appropriate height once the tile is installed.

We only have one bathroom in our house so if he hadn't been willing/able to make it work, we would have no toilet until we could get the tile installers back out.

I have confidence in the work they do, which is really important as I plan to live in this house for the long haul and I want things done correctly. Plus, everyone I've dealt with has been really nice and they explain things to me that are helpful to know as a home owner (without treating me like I should already know these things). They have earned my loyalty.

We had a great experience with Proline Plumbing. Tyrone was professional and made our job a priority, and didn’t give us the run around that we had been getting from other contractors that our home warranty company sent out. Thank you for being so thorough and making sure everything is In properly working condition before leaving.

Awful way to treat a paying customer. I am completely appalled at how I was just treated. Don't be surprised if they aren't sorry to lose your business.
EDIT in response to your response: I'm very sorry, but not surprised, to hear that the information you were given is completely inaccurate. I called to apologize and pay for the trip at which I was met with the threat of escalating the situation. I NEVER said that my assistant wasn't authorized, I said that she failed to update me that you were scheduled to come out that day which is why I did not answer the call. I wasn't available and I was sorry about that. I got ONE phone call from you all after that trip and it was from the technician himself, no other calls were made to me. I followed up the next day to cover that trip and approve the repairs, but your extremely rude dispatcher didn't let me get two words in to even apologize before she was threatening escalation. I did not think it was unreasonable for you to secure payment, I thought it was unreasonable that she was speaking to me the way she was and that's when I got upset. Not before. And I wasn't even rude to her, I was SHOCKED. I told her to just tell me how much and I'll pay it and be on my way to which she said she'd have her boss call me to collect payment. I'm sorry you are getting grossly incorrect information. You don't have to worry about me calling you guys ever again, believe that. I'll take my 9 locations business elsewhere happily. I would suggest you monitor the way your dispatcher speaks to your customers before you lose more clients. And I HOPE beyond HOPE that EVERYONE sees this exchange and realizes that this is how you run your business, because I would RUN the other direction.

On time, did a quick and efficient job.

We had an issue with our gutter drain field. Even though gutters had been cleaned, they were not draining. Smitty's workers came over and dug up the area. Found the pipe connected, a new drain pipe and a pop-up. This looks like it will take care of the problem. They did good work and were reasonably priced. They put things back as they found them. I would recommend using them for your drain & sewer needs. Kyla

5 stars all the way for Standard Plumbing & Heating! I called them on Tuesday and Tim was here first thing Wednesday morning. He was professional, quick & just a nice guy. Fair price for a great job!

Great service. Tells you like it is. Was efficient. Thank you. Much appreciated.

This is my 4th or 5th time using Mr. Rooter of Portland. Each time I received a very high level of service, quality, and value. However I was remiss in submitting reviews. Friday afternoon at 1:30pm I called to request service to fix a water leak that had appeared on the wall side of the kitchen hot water cutoff valve. At 2:40pm I was notified that Brian was on his way. He arrived at 3:20. By 4:15 everything was fixed, cleaned up, and ship-shape.Brian provided an estimate to replace the offending cutoff valve, which I approved. He got right to work, and in the course of conversation we decided it was best to replace both 1970's era valves to avoid problems later. He did the work and honored his original estimate, basically charging me for one valve replacement instead of two.This is consistent with Mr. Rooter's other visits to my home. React fast, send a great person who happens to be an excellent plumber, quote a reasonable price, deliver more parts and service than expected, charge me the original quoted price.Over the last few years I've hired Mr. Rooter plumbers 4 or 5 times. Brian, Chris, and one other guy (sorry I forgot his name) all had the same helpful, professional, friendly attitude. All three got along well with my spazzy black lab. All three clearly explained the problems, possible solutions, and then delivered more service than expected.I will continue to hire Mr. Rooter for all my plumbing service needs.

Great service great prices and great Construction Services

Receptionists, is rude. Won’t call her back. To bad for the company.

My kitchen sink stopped working in September, so I called these guys because Jack came highly recommended. They sent two youngsters to work on it and another project. They took the other project apart and left parts strewn about for my roommate to trip over, then said they would have to come back another day to finish the job.

Today I got tired of them waiting.

If you want someone to fix your problem promptly and neatly, go somewhere else.